BT (British Telecom)

BT (British Telecom) Outage Report in Sharpthorne, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sharpthorne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sharpthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sharpthorne, West Sussex, England 04/27/2024 07:00

April 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sharpthorne, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, East Grinstead, Reigate, Crowborough, Hassocks, Haywards Heath, Redhill, Edenbridge, Burgess Hill, Betchworth, Heathfield and Uckfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomEast Grinstead E-mail
United KingdomReigate Internet
United KingdomCrowborough Phone
United KingdomHassocks E-mail
United KingdomCrawley E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sharpthorne, England

Latest outage, problems and issue reports in Sharpthorne and nearby locations:

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wobblethron Carl (@wobblethron) reported

    @darrenpickard @bt_uk Prime reason why I'd never go to BT for internet. I've heard so many horror stories!!! @virginmedia all the way for me, plus I got a great deal when I last had to renew 👍

  • bigdaddymills1 Andy (@bigdaddymills1) reported

    @btbusinesscare private messaged you a issue

  • AmusedApee 🤔 (@AmusedApee) reported

    @bt_uk Hey BT please sort out your network. Cost lots of the past two weeks

  • Stebee01 Steve (@Stebee01) reported

    @bt_uk IS ANYONE ELSE HAVING ISSUES WITH BT LETTING OTHER PEOPLE ACCESS THEIR ACCOUNTS? SO MUCH FOR DATA PROTECTION!! WHAT HAPPENED TO GDPR?? CLEARLY BT DOES NOT FOLLOW THESE RULES!!!!

  • Gemma_Dorling Gemma Dorling (@Gemma_Dorling) reported

    @bt_uk @Bucks_SurreyTS She only wants the tariff lowered not even to cancel. She didn’t consent to this new tariff and not once has BT checked in with her despite knowing she’d lost her husband the main account holder.

  • MikkoCJ Mikokonuts (@MikkoCJ) reported

    @btsport your apps are crap. Constant audio lag, regardless if it is via chromecast or app on TV. Been like this for ages and I've complained before with a very generic sloppy shoulder response. Show some integrity, own the issue and fix it.

  • funasagran Elaine (@funasagran) reported

    @sarahMo3W @bt_uk Raging at them. Changed from Sky because of bad customer service, beginning to regret that move now.

  • Phil_Sandford Phil Sandford  🇺🇦 (@Phil_Sandford) reported

    Ha!!!! @bt_uk help online again being an oxymoron.

  • willybowwow Bowwow (@willybowwow) reported

    @bt_uk I’ve been giving your people those details for weeks and no one ever helps. No one in your organisation is there to help

  • ray_p_oconnor Ray O Connor (@ray_p_oconnor) reported

    @BTCare I’ve received an email to return a Wi-Fi disc by March or else I’ll be charged £30. This was sent out to me free after speaking with customer services having had an engineer out to the house as we have the whole home package and needed an extra disc which was free 😡😡😡