BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 04/01/2026 06:00

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chatham, Billericay, Rochester, Rayleigh, Gravesend, Latchingdon and Snoreham, Gillingham, Basildon and Rochford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Internet
United KingdomSouthend-on-Sea Phone
United KingdomChatham Internet
United KingdomBillericay Phone
United KingdomRochester Internet
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • KerenOrient Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VCSearch1 JB (@VCSearch1) reported

    @ee Just checking you are not charging me for casting @btsport anymore? It’s a not a service you offer anymore I understand, after trying to log in to the Android app on my tv today for 60 minutes without luck!

  • Klymysz1 Michael (@Klymysz1) reported

    @btsport Hi, I’m really confused. If the WWE network of £9.99 a month why would I pay £15 for one even like Summerslam? i can just subscribe for 1 month? Don’t understand? #AEW #wwe #SummerSlam @WWE

  • MadBambi Miss Eléni-us (@MadBambi) reported

    @bt_uk Well I do yes, but we've had the Openreach Engineer out and he said powerline adaptors would help... And to be fair, they improved it slightly, but not completely solved the issue. He said if that doesn't fix it, nothing else will.

  • nickynicolson Nicky Nicolson (@nickynicolson) reported

    @OpenreachHelp @zenxv @bt_uk Also remember that these areas likely have more elderly population, who in emergency situations (severe weather, power out) will have no access to support or call emergency services. The offered 60 min battery backup is derisory. Headlong rush to "upgrade" is likely to cause harm

  • davemcardle David McArdle (@davemcardle) reported

    Can anyone advise why I can happily livestream sport on BBC but my (new) @btsport is so glitchy I might as well cancel it?

  • tizstu Stu Ballam (@tizstu) reported

    @bt_uk I have DM’d so please check away… **waits patiently for yet another TXT to say there is an issue identified and a engineer will be out in a weeks time**

  • AnnBuscema Ann Marie Buscema (@AnnBuscema) reported

    @btsportfootball @mrjakehumphrey @petercrouch Don't watch BTSport I am a BT Customer.the years before London Olympics at the BBC Sports Personality not one woman.when asked why the answer 'there will be next year'.

  • simeonlee17 simeon lee (@simeonlee17) reported

    @btsport woke crap

  • AnnWalk21456111 Ann Walker (@AnnWalk21456111) reported

    @LfcShaunjudge @btsport He should have heard what I was calling the idiot!

  • jjhd871 𝕵𝖊𝖘𝖘𝖊-𝕵𝖆𝖒𝖊𝖘 (@jjhd871) reported

    @lollujo I gave them a chance a few months back when I subscribed to btsport, didn’t bother with raw, knew it was tosh, watched smackdown a few times for pat mac, watch nxt for 6/7 weeks and gave up, it’s terrible, over produced nonsense with zero respect for fans intelligence. AEW is fun