BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 12/08/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Brentwood, Rochester, Southminster, Gillingham, Rayleigh, Longfield, Wickford, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomBrentwood Internet
United KingdomRochester Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomRochester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • KerenOrient Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyBoy79 Daniel Chapman (@DannyBoy79) reported

    @btsportrugby @btsport Casting isn’t working Sport Extra4 please help! CC_N10 VC552

  • hummdrumm696 kalitko (@hummdrumm696) reported

    @MarcAllera @bt_uk You can equip teachers? Really!? But you can't be bothered to look in too the 2* reviews for your mafia company Plusnet and it's awful practices!? Extorting customers and spectacular failure to provide the so-called "Fibre"!? Comedian!

  • FruitworksCo Fruitworks (@FruitworksCo) reported

    @btbusinesscare Just a thought but if my broadband is down , how do I use this online automated system ?

  • sjphalp Sarah (@sjphalp) reported

    @bt_uk hi BT we’ve been without WiFi for 2wks, had an engineer app today, no one showed, no contact, on hold for 45 mins, got through to someone who then hung up on us - sure you can imagine our frustration, any way you can help please as it’s becoming a joke (not a funny one)

  • johnskazz87 John (@johnskazz87) reported

    @bt_uk we have been left with no internet for 2 days...when working from home this is a disaster! Openreach engineer was meant to come out Friday but never turned up! Please help!

  • buzburrow Buz Burrow (@buzburrow) reported

    @bt_uk 25 minutes on hold only to be transferred to a dead line. All I want is to add BT Sport to my broadband package! Poor service

  • Kop202 kop (@Kop202) reported

    @vivast_pauli My IPTV not working, so have to watch Hamburg v Hanover on BTSport...

  • DanRossi8 Dan Ross (@DanRossi8) reported from Carlisle, England

    Poor punditry again from @btsport... waiting for Pickford to make a mistake so they can jump on it and slate him.

  • Ben_Barker1989 Ben Barker (@Ben_Barker1989) reported

    Still no internet from @bt_uk. As a new customer I’ve had a terrible experience so far.. hopefully they’ll actually sign our order off today that was put in weeks ago. It actually mad how companies take your money and expect you to wait when they’ve made a mistake..

  • ethical_PR Helen Ashley (@ethical_PR) reported

    If you're thinking of moving over to @bt_uk don't. Meant to install broadband etc yesterday. Never turned up. No apology. No notification. Spent 3 hours plus on phone since to try + get new appoint. Promised email + revised appointment cfmd this AM. Nothing. #BT @OpenreachHelp