BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/15/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, South Benfleet, Basildon, Wickford, Grays, Brentwood, Gillingham, Rochester, Southminster, Rayleigh, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouth Benfleet Wi-fi
United KingdomBasildon Wi-fi
United KingdomWickford Internet
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GeneticallyMod5 Genetically Modified (@GeneticallyMod5) reported

    @omitbdf @BTCare Have had the same issue with BT last week and got the same response.

  • babycowbabe Giles (@babycowbabe) reported

    @bt_uk Hey there, my mum relocated to Liverpool last week and ordered a home move to be initialised when she got there, but it didn't work. She's without a phone line, broadband and BT TV. I think an engineer is due, but no one knows when. Can you help please? Thank you!

  • _Paulsicle STAY AT HOME | Paul Palmer (@_Paulsicle) reported

    @PleasantKenobi @34SeigeRhinos @bt_uk I wonder if it's based on the area because we've had the highest speed package from Virgin Media for years and never had an issue but I know lots of people that have. Sucks that BT has done this though especially in a time when so many people are working from home. Holiday? :P

  • MattDen82519810 Matt Dennis (@MattDen82519810) reported

    @virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange

  • alcalton Alistair Calton (@alcalton) reported

    @bt_uk how can I register a problem with my ultra slow broadband without waiting on hold for forty minutes?

  • The_JGreen J Green (@The_JGreen) reported

    @PleasantKenobi @bt_uk That really sucks my friend. I hope the move goes okay and they don't charge you for the internet that you aren't getting.

  • GlynisKEvans Glynis K Evans (@GlynisKEvans) reported

    @dle54 @bt_uk Not a British Institution for years. BT palmed it off to India and it took two hours to get through to a human on the phone. That’s why I left them. Customer for years.

  • PleasantKenobi PleasantKenobi (@PleasantKenobi) reported

    @bt_uk In short, do you think this conversation will help me work, or help with the appropriate compensation?

  • Whitlean Pointless Miriam Gargoyle (@Whitlean) reported

    @talkMacca @virginmedia Finally binned them in December, been a customer for 6-7 years, put up with the £4-£5 price hikes at least once every year, but the broadband speed just got worse. Customer service is non existent. Back to @BTCare and it's brilliant! Saving £25 a month too!

  • GE_sportsnews Gary Ellis (@GE_sportsnews) reported

    @bt_uk Joke....two engineers out two new hubs still problems with wireless connection