BT (British Telecom) Outage Report in Canvey Island, Essex, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Canvey Island, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chatham, Billericay, Rochester, Rayleigh, Gravesend, Latchingdon and Snoreham, Gillingham, Basildon, and Rochford.

City	Problem Type	Report Time
Grays	Internet	6 days ago
Southend-on-Sea	Phone	6 days ago
Chatham	Internet	6 days ago
Billericay	Phone	8 days ago
Rochester	Internet	10 days ago
Chatham	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Marc Karbaron (@Karbs1961) reported 4 minutes ago from Basildon, England

  @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

• 
  Philjel (@philjel1) reported 5 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 11 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  La Coltelli ⭐️ (@LaMC1987) reported 11 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Pete (@PeteMcCaffery20) reported 13 minutes ago from Rochester, England

  @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

• 
  Jon Stannard (@JonStannard) reported 15 minutes ago from Southend-on-Sea, England

  @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

• 
  essexgingerbread (@CharlotteHuzzey) reported 17 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Natalia Timiraos (@TimiraosNatalia) reported 25 minutes ago from Southend-on-Sea, England

  @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

• 
  Mike Nayler (@MNaylerAWS) reported 26 minutes ago from Minster-on-Sea, England

  @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

• 
  Ian Maxwell (@IanMaxy94) reported 27 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  Gary Gould (@CloudyThinking) reported 33 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  Matt Brown (@Mattpsychol) reported 33 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Aaron Kleman (@kleman14) reported 41 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  La Coltelli ⭐️ (@LaMC1987) reported 41 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Keith Flanagan (@Flanners999) reported 42 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  Daniel Hewitt (@DanHewitt2011) reported 43 minutes ago from Gillingham, England

  @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

• 
  Amy Pearson (@amypearson2406) reported 44 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  Faith Thomas (@Faith17T) reported 46 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Marc Karbaron (@Karbs1961) reported 48 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  John Galley (@JohnGalley99) reported 55 minutes ago from Great Wakering, England

  I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Hewitt (@DanHewitt2011) reported 10 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  Bryan Allred (@duckunderdoor) reported 12 minutes ago from Maryport, England

  @btsport Turn down the microphone near those annoying bloody drums #MUFC

• 
  Patrick Gale (@PNovelistGale) reported 15 minutes ago from St Just, England

  @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

• 
  Allen Horrod (@AllenXL) reported 16 minutes ago from Probus, England

  @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

• 
  James (@rando__) reported 19 minutes ago from Eight Ash Green, England

  So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

• 
  Mathew Wood (@matw69) reported 22 minutes ago from Richmond, England

  Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

• 
  Andy Blackmore (@andymblackmore) reported 26 minutes ago from Lympstone, England

  @bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

• 
  Paul Brown (Charlie) (@paulbrown22) reported 26 minutes ago from Southwater, England

  @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

• 
  James bartlett (@Darkestfrost) reported 26 minutes ago from Haverhill, England

  @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

• 
  SLC (@DWR_N7PNE) reported 26 minutes ago from Much Hoole, England

  @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold