BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 12/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Southend-on-Sea, Brentwood, Rochester, Southminster, Gillingham, Rayleigh, Longfield, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.

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City Problem Type Report Time
United KingdomWickford Internet
United KingdomSouthend-on-Sea Internet
United KingdomBrentwood Internet
United KingdomRochester Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CHunt88 Carmella Hunt (@CHunt88) reported

    @bt_uk My login via Safari is fine via wireless broadband. The broadband is reported slow by several contacts in this area.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk 3 cancelled orders 2 complaint numbers, new order placed today no confirmations 3 weeks on and no further along with being a new BT customer. Shocking service.. spent 2 hours a day for the past 2 weeks on the phone, another call today to be cut off after an hour!

  • davidandrewt David (@davidandrewt) reported

    @bt_uk Fault tracker says it is resolved. But, even after a router restart, I still have the same issue. 🧐

  • douglasrthomson Douglas R Thomson (@douglasrthomson) reported

    @ScaryBint @virginmedia Yes, they are awful. Will move to @bt_uk Stuck in London but other than that, we're fine. Love to you and yours.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk 3 cancelled orders by BT, 2 open complaints, new order made today for broadband and phone no email confirmation, just spent an hour on the phone to be cut off with no information. Still no idea what’s going on. Shocking service.

  • lapa182 Igo Lapa (@lapa182) reported

    Trying to call @bt_uk to resolve about the equipment arriving tomorrow and after 35 minutes in the queue, suddenly the call goes down. ffs....

  • Charles07147042 Charles (@Charles07147042) reported

    @bt_uk Worst broadband service ever and no option to upgrade to Fibre in this area. It’s really shocking. My monthly payments to BT should be classified as Charity donations. I have to use my mobile phone as hotspot all the time to get on the internet.

  • mfend17 Mark Fendall (@mfend17) reported

    @bt_uk - is there a problem with Broadband in E17 (Walthamstow)?

  • BollandAdam Adam Bolland (@BollandAdam) reported

    @bt_uk really disappointed with your customer service. It’s appalling.

  • Cidercol The water boy (@Cidercol) reported

    @bt_uk Well I've not had chance yet and logged a complaint online again today. Still no call from a manager since monday when promised