BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Gravesend, Rochester, Rayleigh, South Benfleet, Brentwood and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Latchingdon and Snoreham |
Internet | |
| Gillingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katushkin
(@NikKatushkin) reported
@bt_uk Not completely. I have two scheduled call backs for later this afternoon for two separate issues so I’m hoping at least one can get resolved by the end of today
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Chris Windsor
(@chris_windsor) reported
The usual hilariously biased commentary on Liverpool by @btsport shocked that Villarreal dared to score, fail to spot fouls by Liverpool and claim that almost every fall by Villarreal players is “theatrical”
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Tamsin Merchant
(@tamsinmerchant) reported
to set up the call forwarding for me which is what I really need. Bizarre but true. The credit is far more than the cost of call forwarding and the help I need is call forwarding which I can’t set up as there’s a fault on the line. Wishing just for call forwarding @bt_uk
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Weaponised sarcasm
(@lizbth_geeks) reported
@bt_uk /2 couldn't find my house or be bothered to try to call me seems cruel. If I'd wanted shonky customer service I'd've stayed with Virgin, you know? I expected better, and I can't even raise this as a complaint online because I'm tethering from a mobile and the page won't load.
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Cam Bunton 🏴
(@CamBunton) reported
Love how every time I get to the end of my minimum broadband term with @bt_uk it's upgrade offers are always 'Why not pay even more for the privilege of staying with us?'. Literally wanting to charge me £20 more per month than a new customer. Why?
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Peter moore
(@PoshPete2146) reported
@bt_uk you are the worst company I have every dealt with, my mother is 82 year old a type 1 diabetic who is totally reliant on her phone. I booked the installation for the 8th February Bt staff have constantly lied not called me back and are totally incompetent. #poorservice
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Samantha Foster
(@Artful77) reported
Hi @bt_uk is the broadband is down in the TN area and if so how long do you think it will take to be fixed?
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Mr Matt
(@matthewpwillis) reported
@bt_uk & @EE are same company. Move SIM from BT to EE and get a 10% discount; renew EE contract & pay full whack. So I am paying the same per month staying on EE for 6GB as someone who transfers from BT for 10GB. I now need to transfer from EE to BT and then back again. #stupid
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love_pianomusic&drawing
(@AimezPiano) reported
@bt_uk in this day and age and the importance of having broadband because of working from home how can BT make the decision only to work weekdays and not Bank Holidays or Weekends. And waiting up to 4 days to fix my broadband (via EE) is an acceptable business decision?
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artemis #FBPE Pro Scottish Independence #Woman 🇺
(@artemis0801) reported
@takonaguy @bt_uk Ours has been slow since yesterday. Not that it's ever very fast but still.