BT (British Telecom) outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Rochester, Wickford, Gravesend, Chatham, Gillingham, Grays, Billericay, and Rayleigh.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	10 hours ago
Southend-on-Sea	Wi-fi	12 hours ago
Rochester	Internet	2 days ago
Southend-on-Sea	Wi-fi	6 days ago
Wickford	E-mail	6 days ago
Southend-on-Sea	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Louise Lfc (@loulou009) reported 7 minutes ago from Rochester, England

  @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

• 
  Faith Thomas (@Faith17T) reported 9 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Matt Brown (@Mattpsychol) reported 13 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Daniel Hewitt (@DanHewitt2011) reported 17 minutes ago from Gillingham, England

  @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

• 
  Alister FULTON (@baldybeardyguy) reported 18 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  DaveB🇧🇼 (@DaveB_mcfc) reported 19 minutes ago from Longfield, England

  Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

• 
  Mike Miners (@theessexsog) reported 19 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Alister FULTON (@baldybeardyguy) reported 22 minutes ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  Daniel Drury (@DannyDrury) reported 31 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  stuart dew (@stuart_dew) reported 31 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

• 
  essexgingerbread (@CharlotteHuzzey) reported 33 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Daniel Hewitt (@DanHewitt2011) reported 36 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  Sarah Coburn (@sarahcoburn) reported 43 minutes ago from Hartley, England

  @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 46 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

• 
  Alister FULTON (@baldybeardyguy) reported 49 minutes ago from Rochester, England

  Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

• 
  Glo Thienel (@Glo_Thienel) reported 49 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Aaron Kleman (@kleman14) reported 50 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 53 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

• 
  lorraine langridge (@LorriLangridge) reported 53 minutes ago from Longfield and New Barn, England

  Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

• 
  Chris Callaway (@golfingampm) reported 54 minutes ago from Billericay, England

  I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ethan Keating (@TheParagram) reported 2 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  jpb0332 (@jb0332) reported 4 minutes ago

  BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 4 minutes ago

  @bt_uk Complaint has been opened and then closed! I give up.

• 
  Mo B (@M300bt3) reported 6 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  AFCdonnilad (@afcdonnilad) reported 8 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  AFCdonnilad (@afcdonnilad) reported 8 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Garv Mittal (@garv25mittal) reported 8 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service

• 
  Dan Reardon (@DanReardon76) reported 8 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Stockport871 (@stockport871) reported 9 minutes ago

  Mad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?

• 
  Paul stagg (@Staggly) reported 13 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue