BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Southminster, Rayleigh, Longfield, Wickford, Southend-on-Sea, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope, South Benfleet, Brentwood and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Southminster |
Internet | |
| Rayleigh |
Internet | |
| Longfield |
Internet | |
| Wickford |
Internet | |
| Rochester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Purcell
(@chrispurcell777) reported
Thanks @BTGroup @bt_uk @MarcAllerafirst day of lockdown and another day of no broadband! Numerous ongoing account and service issues but no one is interested in assisting and resolving! Promise you the world in their ads and wash their hands with you when sign on the dotted line!
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kayleigh
(@kayleigh3959) reported
Absolutely disgusting that my 94 year old grandmother who’s shielding hasn’t had a phone line since Saturday & now @bt_uk are charging her £80 to fix their problem! She’s had this phone line for years & is now in the most vulnerable position and can’t even ring 999 if needed!
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Joe Jones
(@TheOnLiberty) reported
@bt_uk An engineer then called asking about it today, said he'd fixed it and buggered off. I call up to say it's still not fixed and you say the earliest appointment you can give me is in 2 days time. Its been going around like houses like this for over a week. JUST FIX IT WHEN YOU SAY.
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Island-Monty
(@island_monty) reported
@bt_uk Are you embarrassed by this gross failure of service and support or is this normal ? Nightmare Broadband Service you should be ashamed.
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Joe Jones
(@TheOnLiberty) reported
NEVER BUY @bt_uk BROADBAND. If your connection goes they'll leave you stranded with no WiFi for weeks on end. Talk about showing support for you customers in troubling times - I can't work from home and my partner can't revise for her med school exams and they couldn't care less.
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Jonathan Haggart
(@jonathanhaggart) reported
@bt_uk hello. What address should I email to report problems with my router? Thanks.
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Richard
(@RichProcurement) reported
@bt_uk One of my highlights was how you managed so far to take over 6 months to not install a phone line into my property. Between you & @OpenreachHelp you’re incompetence and customer service has been a downright disgrace @OmbudServices
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Jack Hurst
(@Jack_Hurst) reported
@bt_uk Hey Sharonk. Nope, no service at all. I saw some vans at the exchange earlier so I was hoping for news, but nothings changed yet. Just hoping to get it fixed quickly, as I'm working from home