BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/11/2026 05:35

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Grays, Southend-on-Sea, Brentwood, Gillingham, Rochester, Basildon, Southminster, Rayleigh, Longfield, Chatham and Billericay.

Loading map, please wait...
City Problem Type Report Time
United KingdomWickford Internet
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomBrentwood Internet
United KingdomSouthend-on-Sea Internet
United KingdomGillingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • GlennEaze1000 Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • woz1967 Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England

    @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • TomGuy93 Tom Guy (@TomGuy93) reported from Gillingham, England

    @Im_Standards @JosephHayes_ @btsportfootball @btsport @btsportscore @premierleague @chris_sutton73 @RobbieSavage8 @themichaelowen @jjenas8 @Robbie9Fowler @julesbreach @SamJohnHaines Ahhhh shit I didn’t even think of Aguero, I’d maybe even take Rooney out for Sergio then 🤔🤔🤔🤔

  • golfingampm Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • Tim_Harvey Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England

    @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraLeeDavies Laura Lee Davies (@LauraLeeDavies) reported

    81yo mum not great with tech. We’re still trying to get her to work out a new mobile. That’s ok cos she pays a fortune for a @bt_uk landline. But it’s not working. Reported Thur, said they’d visit today. Why not sooner? NO SHOW. She’s due hospital test results. This stinks BT.

  • ads9742 Adam Gregory (@ads9742) reported

    Will never use @bt_uk again, case being handled by the directors office and still additional delays and failings.. Case lodged with @OmbudServices

  • truth4theW T h o m a s ♻️🇬🇧 (@truth4theW) reported

    @bt_uk my router was put in my bedroom as the engineer was too lazy to put it where it would be most effective. My Wi-Fi signal is 22mbps when it's meant to be 560mbps minimum. How do I get an engineer out to put my router in a more practical place. FTTP doeant seem so great

  • GoldishCJ Campbell Gemmell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇦🇺🤓 (@GoldishCJ) reported

    @jamclarkey @scotgov @bt_uk Thanks for insight/help…but why are we changing and why has it not been explained? And what now us the point of having a handset in the house when a mobile is more use? Presumably costs should come down too as service reduces! …

  • Slaters1208 Simon Slater (@Slaters1208) reported

    @bt_uk My sim only details say 4g extra speed but when I got it last year I did so after being told I'd get 5g and I've never had that. Why is this? I'm coming up to renewal and will leave if I can't have 5g on my 5g phone.

  • BarryBelfast70 barry mccaffrey (@BarryBelfast70) reported

    Elderly parents BT phoneline breaking down repeatedly for 6months meaning my mother who has cancer potentially missing phone consultations with her doctors. Do @bt_uk fix the problem? No they tell them to sign up to priority fault line. @bt_uk is a DISGRACE

  • alex1234567818 Alex_ASD_ 🇬🇧 (@alex1234567818) reported

    @bt_uk **** internet scamming fraud *****

  • cakie174 Richard Eccles (@cakie174) reported

    @bt_uk hi Enniskillen, having really slow internet the past few days. We have changed nothing, can you test remotely?

  • BarryBelfast70 barry mccaffrey (@BarryBelfast70) reported

    Elderly parents left with broken phoneline for 48 hours and counting. Fifth time this has happened in as many months and still no one @bt.care @bt_uk seems to care or be doing anything about it. Worst phone service out there

  • alex1234567818 Alex_ASD_ 🇬🇧 (@alex1234567818) reported

    @LeeRedders @bt_uk Ik yours is in September and mine today but mines doing the same good ms but **** download(using Speedtest)