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BT (British Telecom)

BT (British Telecom) outages and service status in Canvey Island, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Apr 26, 9:43 PM GMT+1.
  • 38% Internet (38%)
  • 23% Total Blackout (23%)
  • 15% E-mail (15%)
  • 15% Wi-fi (15%)
  • 8% Phone (8%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Canvey Island, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gravesend, Chatham, Gillingham, Grays, Billericay, Wickford, Rochester, and Rayleigh.

CityProblem TypeReport Time
Southend-on-Sea E-mail 3 days ago
Gravesend Internet 3 days ago
Chatham Internet 4 days ago
Gillingham Wi-fi 6 days ago
Grays Phone 9 days ago
Billericay E-mail 11 days ago

Nearby cities with recent reports

Southend-on-Sea

1 recent signals

3 days ago
Gravesend

1 recent signals

3 days ago
Chatham

1 recent signals

4 days ago
Gillingham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • stone_craig
    Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • LeeFergusson
    Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • theessexsog
    Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • LeeFergusson
    Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • Tim_Harvey
    Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England

    @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

  • JohnGalley99
    John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • adampearceuk
    Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • CloudyThinking
    Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • KerenOrient
    Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • Cover4Caravans
    Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • philjel1
    Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • sarahcoburn
    Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • DannyDrury
    Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • GlennEaze1000
    Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • MMAassault1
    MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • neural_theory
    Future Tech (@neural_theory) reported

    @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

  • simonjbowler
    Simon Bowler (@simonjbowler) reported

    @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

  • thereal_JOC
    John O'Connor (@thereal_JOC) reported

    @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

  • stratfordmark
    mark stratford (@stratfordmark) reported

    @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?

  • TenFourEverton
    CFD (@TenFourEverton) reported

    @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish

  • benjaminpooleok
    Ben (@benjaminpooleok) reported

    @btbusinesscare Don't bother awful company

  • Isparkzz
    Markkkkk (@Isparkzz) reported

    @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

  • rachelleese84
    Rachel (@rachelleese84) reported

    @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

  • puddles46
    uılʞuɐɹℲ (@puddles46) reported

    @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

  • BillSco747
    Bill Scott (@BillSco747) reported

    @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.