BT (British Telecom) Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Southend-on-Sea, Brentwood, Rochester, Southminster, Gillingham, Rayleigh, Longfield, Chatham, Basildon, Billericay, Gravesend and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Internet | |
| Southend-on-Sea |
Internet | |
| Brentwood |
Internet | |
| Rochester |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
-
Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
-
Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
-
Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
-
Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
-
lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
-
Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
-
Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
-
Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
-
John Galley
(@JohnGalley99) reported
from
Great Wakering, England
@btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩
-
The Power 1962
(@jlarkin123) reported
from
Wickford, England
******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
-
Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
-
Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
-
DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
-
Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
-
Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
-
Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura Jane Stephens 💙 🇪🇺
(@MyBlondeSpace) reported
@btbusinesscare hi, quick question why is it you can’t speak to complaints team till after a fault has been fixed?? It would be helpful to have the support before this. Have no business line till Wednesday...
-
Rob Aris
(@Rob_Aris_) reported
@Footyfan20001 @btsport Only highlights of games from the group stages, then all of a sudden the option to pick manager mode went so I couldn't. Managed to download the app on my PlayStation and watch through that with no issues.
-
Curtis Jobling
(@CurtisJobling) reported
@bt_uk Hi there. Having terrible trouble failing to receive emails from certain business contacts (that I KNOW of) to my BT email account. Never happened before. Checked spam, blocked and safe senders etc. Nothing works. Hope you can help.
-
Lee
(@webblee) reported
@BTCare the issue affecting smart hub 2 owners with devices on different frequencies (2.4ghz Vs 5ghz) is stopping my phone talking to my printer. When will the fixed firmware be implemented? Wished I'd stuck with my last router this one has been nothing but terrible I'm afraid!
-
Ade
(@moz_moz) reported
@bt_uk @taffymc87 BT status checker says ‘no known issues’ but most of #LlantwitMajor is without internet for a few hours. Would be great to get an update ... thx
-
Jenny Tulloch
(@JenTulloch) reported
@bt_uk It wasn’t an issue with our line, our whole town lost their internet connection on both occasions.
-
Jenny Tulloch
(@JenTulloch) reported
@bt_uk Yes, both times it has been down for more than 2 hours. I have two children studying for exams and with no 4g connection here either it meant they could not access anything online that they needed during these two periods.
-
Curtis Jobling
(@CurtisJobling) reported
@bt_uk Done both of those things, Laura. Spent the morning on the phone with clients and their emails are working fine. They're replying to MY emails but I don't get replies. Seems your BT service is writing them off as Spam without even sending it to my Spam folder. Can you fix this?
-
stephen brown
(@sbrownstortford) reported
@bt_uk can you please tell us what’s going on with your WiFi and #Sonos . Very frustrating issues
-
Misery Loves Company
(@missbunburymlc) reported
@bt_uk Another Sunday, another internet outage in #LlantwitMajor, what's going on?!