BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 03/12/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Chatham, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Gravesend, Rochester, Rayleigh, South Benfleet, Brentwood and Billericay.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomChatham Phone
United KingdomSouthend-on-Sea Wi-fi
United KingdomLatchingdon and Snoreham Internet
United KingdomGillingham Internet
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Catherinejourno Catherine Cocklin (@Catherinejourno) reported

    @bt_uk I did, he had a bad attitude which is why I have asked the question here.

  • SwissKnee crinkly mo... (@SwissKnee) reported

    @bt_uk Hi AnneL, sadly it's still not working. I got an update over the phone yesterday saying the date it'll be fixed has been pushed back another couple of days again, which is what has happened for the past few weeks now

  • kathytre Kathy Trevelyan (@kathytre) reported

    @bt_uk why am I still waiting for my service to be connected? So many phone calls and text exchanges. So many promises. And still nothing. Can’t connect or Zoom with family. No tv. Over 60, living alone and feeling cut off. Also angry and upset.

  • RiverSong15 River Song (@RiverSong15) reported

    @bt_uk Matt thank you for the response. I have internet connection and I was still complaining, its pathetic considering a lot of people do not. I was just shouting out loud is all. Thank you matt, I can easily call to resolve this issue, all the best.

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    Hah, @bt_uk raising broadband prices by 4.5% from end of March but I guarantee the connection speeds aren't going up for anyone round here. Still being ignored for full fibre despite it being down the road. I'm paying way more than I should for what I get.

  • GiuBello Giuseppe Bello (@GiuBello) reported

    @bt_uk disappointed to find out your press releases is incorrect as your new Cordless Phone with Alexa is only free for new customers and not "all Digital Voice Customers" as stated. I would be happy to be told I am wrong and call back customer services to arrange one.

  • RebeccaAnneByr1 Rebecca Anne Byrne (@RebeccaAnneByr1) reported

    @bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @bt_uk still flashing pink. Any help? Yes we’ve waited passed midnight, yes we’ve reset etc - line installed yesterday

  • hathawaj John Hathaway (@hathawaj) reported

    @BTCare Can you help with Bband fault/engineer visit booked for today? I had thought someone was coming to the house but track a fault system says visit complete. Can you see if that is correct?

  • pwel11 Paul Welham (@pwel11) reported

    @bt_uk what's happened to your online chat service? Doesn't seem to be an option on any of the Contact Us queries. It's sometimes difficult to sit on hold or talk in an enclosed space