BT (British Telecom) outages and service status in Canvey Island, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Canvey Island, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Apr 26, 9:43 PM GMT+1.
- Internet (38%)
- Total Blackout (23%)
- E-mail (15%)
- Wi-fi (15%)
- Phone (8%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gravesend, Chatham, Gillingham, Grays, Billericay, Wickford, Rochester, Rayleigh, and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
2 hours ago | |
|
Gravesend
|
Internet | 9 hours ago |
|
Chatham
|
Internet | 2 days ago |
|
Gillingham
|
Wi-fi | 3 days ago |
|
Grays
|
Phone | 6 days ago |
|
Billericay
|
8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Daniel Drury (@DannyDrury) reported from Billericay, England@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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MMAssault (@MMAassault1) reported from Grays, England@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Pete (@PeteMcCaffery20) reported from Rochester, England@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Keith Flanagan (@Flanners999) reported from Thundersley, England@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Alister FULTON (@baldybeardyguy) reported from Rochester, EnglandWeek 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON (@baldybeardyguy) reported from Rochester, England@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, EnglandReal poor quality stream for the Final from @btsport on their You Tube Channel.
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Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Gary Gould (@CloudyThinking) reported from Rochford, England@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Louise Lfc (@loulou009) reported from Rochester, England@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trainstation Fitness (@tsfitness2) reportedWe’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk
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liverpoolsnumber9 (@jorgeosbo) reported@btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible
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JB (@tinkjlb) reported@bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!
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moz💤 (@tinnie31) reported@bt_uk I’ve had numerous engineers out now but the issue is with the corroded line
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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Donovan Whyte 🇵🇸 (@donutvan) reported from Little Hulton, England@BTCare why are the sports channels not working? Reset router, reset box, still crap
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6igantuar (@6igantuar) reportedI'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus
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Bee@Tricy (@BeeTricy1) reported@bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!
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Schmemm25 (@EmmaHarveyy25) reported@bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier
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Dean Hazell (@Deano01973) reported@bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.