BT (British Telecom) Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Southend-on-Sea, Gravesend, Basildon, Rochester, Stanford-le-Hope, Wickford, South Benfleet, Brentwood, Gillingham and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Southend-on-Sea |
Internet | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
@btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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The Power 1962
(@jlarkin123) reported
from
Wickford, England
******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DavidGArnold
(@DavidGArnold) reported
@bt_uk Hello . Over the last 3 hours on the phone being asked the same question you ask here ... two engineer visits later ( both unlogged at your end ) two changes of hardware ( unlogged at your end ) I’m being charged to cancel as I won’t agree to do it a third time
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DavidGArnold
(@DavidGArnold) reported
2. @bt_uk me: “ I really need a whole banana a month . I’ll have to Cancel the contract for a years worth of whole bananas “ BT” ok ... that’ll be £215 to cancel “
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Ryan Sweetman
(@Ryan_Sweetman1) reported
Game is gone. Never a pen. Anyone care to tell me though why Alexander- Arnold wasn’t sent off then? Is it because it isn’t David Luiz? @btsport please can you ask Peter Walton for me? #LIVEVE
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Harryrule99
(@harryrule99) reported
@btsport Great finish but my god why has that Schalke defender not gone and headed that out...? So poor
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Matt Lambert* 🔥96🔥
(@Matt_p_lambert) reported
@CameronLamber20 @btsport *******... He's ridiculous
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Bertilak 💙
(@Bertilak) reported
@DavidGArnold @bt_uk Make a complaint against them via Oftel if they won’t do the right thing. Am so glad I switched to Sky, they’ve been great, even when there have been problems (which were actually caused by BT as it turned out!)
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WolfSkullJack
(@WolfSkullJack) reported
@bt_uk are there any issues with internet in Cheltenham?? We’ve checked the status section on the website and no problem is listed
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Alison’s head
(@arisonsned) reported
@DavidGArnold @bt_uk They are ALL terrible and they don't care. Talk Talk, Sky, BT, No Banana. They hope they exhaust you enough so you'll give up. Took nine months to sort sky, six with Talk Talk.
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smjd1401
(@smjd1401) reported
@bt_uk stop being such 🤡 Your service is pathetic. Boxes are coming back 🧩 style
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casey
(@caseyjxyne) reported
@bt_uk It would appear that you still have the ability to fast track people despite engineers being so busy. Faulty lines that are still semi-functioning can be prioritised, so why can’t those who have absolutely no service at all? So far you have been no help at all