BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chatham, Billericay, Rochester, Rayleigh, Gravesend, Latchingdon and Snoreham, Gillingham, Basildon and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Internet | |
| Southend-on-Sea |
Phone | |
| Chatham |
Internet | |
| Billericay |
Phone | |
| Rochester |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark jarman
(@Jarmanmark79) reported
@BTCare and back to normal with no internet.... so kind of u to let me have some for a couple of days before you stop me from accessing it. But please kindly keep charging me rediculous fees for a service you dont provide. #btdontcare #profitovercustomerservice #fraud
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Marc ⚒🦉
(@FrenchyWHU) reported
@bt_uk why can’t I connect to the internet? £60 a month for this shocking service I have work!! Joke of a company
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Collectionet
(@collectionet) reported
@bt_uk @BTBusiness Switching from business to residential service proved a nightmare - 18 hours on hold and BT still not refunding overcharges and not answering emails #nightmareBT
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Dev Gill
(@Zoophoria) reported
@bt_uk Internet has gone down. The diagnostic bot and the troubleshooter both say that there are network issues in my area. However, the system status says no issues. I think I know which one is right - hint - not the System Status....
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Robyn
(@Ro8ynUK) reported
@bt_uk Hi. Please can you direct me to the right person to speak to but I need to know if the Internet is down in Maidenhead. Thanks
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lenka
(@lenka49156379) reported
@bt_uk guys I wanted Friday 5 hrs for move connection- u no show. I called Saturday for one Hr- wanting to cancel contract.. was asked to give u last chance. Now waiting for a call back.. last year and this year you failed me. What next? Love to be connected for good
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Karen 🏴🏴💙💛
(@kpearny) reported
@OpenWaterAdvice @bt_uk They said they sent email so I have to accept that. Although I check daily and would have seen. Never mind. Thanks though Dan.
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Gigaclear
(@gigaclear) reported
@nigelebaker @btbusinesscare Hi Nigel, Please accept our apologies for the inconvenience caused by this outage. If you are still experiencing these issues, could you please send us a DM with your customer number so we can run some diagnostics? Kind regards, Digital Advisors
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AcHock.Esq🇪🇺🇬🇧#fbpa #fbpe
(@alimorecroft) reported
@btsport I’ve just waited 45mins to get through to one of your customer service reps about cancelling my subscription and she couldn’t hear me! She was called Helen, my phone wasn’t on mute and I could hear her perfectly well. She hung up. What a rubbish service
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James Rooke
(@jamesrooke) reported
Another cancelled appointment from @WeAreOpenreach and @bt_uk today. 8 weeks after placing order for BT full fibre, still nothing. @virginmedia not looking so bad now