BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 03/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Southend-on-Sea, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Gravesend, Rochester, Rayleigh, South Benfleet, Brentwood, Billericay, Wickford and Grays.

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City Problem Type Report Time
United KingdomChatham Phone
United KingdomSouthend-on-Sea Wi-fi
United KingdomLatchingdon and Snoreham Internet
United KingdomGillingham Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SandersonJim Jim Sanderson (@SandersonJim) reported

    @DeeClared @bt_uk There’s an @OpenreachHelp van that parks in Cottonmill Lane in a short term bay most of the week & is never ticketed or moved on

  • westdigitaled Chris Kelly (@westdigitaled) reported

    Hi @bt_uk - there seems to be quite a wide outage of broadband from the Almondsbury interchange (serving Bradley Stoke near Bristol). Can you confirm how many users affected and a fix time please?

  • Darth_Bricey Tony Brice (@Darth_Bricey) reported

    @bt_uk BT can you help me out here? I've tried using your moving house link that an advisor gave me but got told to ring the 0800 number when I put in postcode. I've been on hold for over 20 mins now waiting for someone to help me sort out my moving and upgrade account.

  • westdigitaled Chris Kelly (@westdigitaled) reported

    @bt_uk Hi there - I'm a local journalist asking for the many friends I have here. So I don't have an account number. So asking specifically about Almondsbury: - Is it true that the fix isn't due until the 7th? - How many users are affected? I'm getting a lot of reports of problems...

  • TDBuckles84 tom b (@TDBuckles84) reported

    @bt_uk hi guys. Can you help me remove some items from my account please?

  • westdigitaled Chris Kelly (@westdigitaled) reported

    @bt_uk Could you tell me if there is an outage of any sort from the Almondsbury interchange please?

  • Iggy999666 Ian George (@Iggy999666) reported

    @surviving60five @bt_uk BT don’t care about you, I made a noise about an issue my Inlaws have on here a few days ago( no phone line after switching) , moderators asked for a direct message to look into. Guess what ? Nothing. No comms and still no phone line since early April

  • MissRhiaDee Rhia 👑 (@MissRhiaDee) reported

    @bt_uk I’m getting broadband on Monday and I need to change my address because I accidentally put in my old address, my parents address, I’ve tried to phone but it’s unavailable. Can you help me?

  • YNWA_9_6_4_EVER Redtillurdead (@YNWA_9_6_4_EVER) reported

    I’ve just been talking to my lad, he is paying for BT broadband for nearly a year now without a house to use it? Explained to them that they had to move back home and the usual it’s a contract, even put it up from £33pm to £37pm absolutely shocking @bt_uk no customer compassion🤬

  • Coopy2 W (@Coopy2) reported

    @bt_uk Hi, do I need to call in order to cancel my BT Sport subscription or can this be done online? Thanks.