BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Southend-on-Sea, Brentwood, Rochester, Southminster, Gillingham, Rayleigh, Longfield, Chatham, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Internet | |
| Southend-on-Sea |
Internet | |
| Brentwood |
Internet | |
| Rochester |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Oughton
(@travelzoe) reported
@bt_uk This needs escalinv please - I had this message “Okay two seconds and let me try and source some help for you Zoe, I'll be back ASAP” then nothing ? Please see DMs you have called me twice so have my number already?!!!!
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Dan
(@dancarder92) reported
@bt_uk mobile may be the worst network I’ve ever experienced. Poor app/website and an absolutely scandalous charge system for when you run out of data! 100% won’t be using again.
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Scotty88g1🐺
(@scotty88g1) reported
Jesus Christ my internet has yet again caused me problems tonight @BTCare please sort this out I’ve no idea why it’s so bad and inconsistent
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Jack Mendel 🗞️
(@Mendelpol) reported
@btsport - I've been trying to cancel my subscription for like an hour. Your website doesn't allow you to do it [from what i can see], I've been on the phone for ages.. no way to speak to someone. I'm fed up of paying £36 a month [price massively put up in last year]. Any help?
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Michelle Beaumont
(@MichelleBeau3) reported
@bt_uk My husband (James Beaumont) is already in communication with BT. This complaint has already been escalated (many times) but appears to have made no difference! We have been waiting since April to have wifi! 11 no shows.
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John Peter Maughan
(@jp_maughan) reported
Had two calls from the @bt_uk Technical Department today. First caller said that BT is responsible for the security of all Internet Service Providers, including @TrooliFibre and @LightningFibre. I told the second caller to speak to his colleague and sort it out between them.
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Mathew Britten
(@Br1tt3n) reported
@bt_uk technical support is just empty promises and misleading reassurances. No internet for 8 days now and been told each day - an engineer has been assigned it will be fixed by the end of the day. 8 times I have heard that now and still no closer to resolving the issue.
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Amanda Palmer
(@BobsFanClub) reported
@bt_uk I texted FAULT - told there is a problem on network - not showing that in your diagnostics online - then you said fixed & it wasn’t so texted again - same answer problem on the network - online it says different ‘no problem’ you said 4 hours out since at least 10.30pm last night
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Rich M
(@moza90) reported
@bt_uk you seem to have cut our complete home broadband off this morning. Nobody will reply to chat etc. checking online says your looking at a fault with a Saturday resolution. Is this a joke?
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Gidders ⚒
(@Hammer_GDM) reported
If she say West Ham one more time I’m going to rip my own ears off We know who ******** is playing #BTSport #WestHam