BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Basildon, Wickford, Southend-on-Sea, Brentwood, Rochester, Southminster, Rayleigh, Longfield, Chatham, Billericay, Gravesend and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Basildon |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Internet | |
| Brentwood |
Internet | |
| Rochester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yasmin Blamire
(@Yasmin_Blamire) reported
@bt_uk how can you report a fault on the broadband when the page won't even load because my broadband is that slow right now?!
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Mark Parker
(@markiparker) reported
@btbusinesscare absolutely abysmal service. Supposed to connect today. No broadband thousands lost in revenue plus I have to pay my team for doing nothing today. I was reassured multiple times this WOULD NOT happen! But hey your £10 discount will go a long way!
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Prof Alison Leary 💙
(@alisonleary1) reported
No broadband or landline again @bt_uk estimated time to fix is seven days.... Seven days!!! If you are waiting for something from me apologies for the delay!
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Veronica
(@iknitpink) reported
@bt_uk 48 hours into a dead landline. So your customer service try to call me on it. What muppets.
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Chloe
(@Chloeebg) reported
@bt_uk have some of the worst customer service I have EVER experienced. The fourth time this week I have been kept on hold for over two hour waiting to arrange an order for an international media company only for it to be subsequently cancelled by BT without us being notified
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The Vegan Tester Ⓥ
(@LockEllie) reported
@bt_uk Not yet, no. We will see whether my call back today happens and what the follow up on my complaint is.
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Laura Sparkles 🎀✨🖤
(@hawtdawg) reported
@bt_uk @NiallKavanagh8 What about if it’s just orange? Ours cut out at 5am so the kids white noise went and now we’re all up yay
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Samta MF Claws
(@samhoulden) reported
OH MY GOD @bt_uk ARE THE WORST. #complaint
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Sid_Da_Boss
(@SkiddySid) reported
@bt_uk What a great start! New to BT full fibre since 15th & my service hasn't even started due to a fault! Had a text from BT on 16th telling me service will be fixed by 23rd?!!! What is going on?????
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Mahadevan Thampi
(@ThampiMahadevan) reported
@bt_uk I have DM same but already i am absent from work due to this issue which is causing me huge losses