BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/12/2026 18:40

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Grays, Southend-on-Sea, Brentwood, Gillingham, Rochester, Basildon, Southminster, Rayleigh, Longfield, Chatham and Billericay.

Loading map, please wait...
City Problem Type Report Time
United KingdomWickford Internet
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomBrentwood Internet
United KingdomSouthend-on-Sea Internet
United KingdomGillingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • woz1967 Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England

    @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • Tim_Harvey Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England

    @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • golfingampm Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ReliantDobbin Reliant Dobbin (@ReliantDobbin) reported

    @bt_uk BT is awful, customer service is just a cyclical round of nonsense. Ofcom are complicit who protect the bad service. I had piss poor, below par service throughout my contract, numerous engineer visits and no improvement. Changed provider 32mg vs 15mg from new vs BT.. ********.

  • adamhannan7 Adam Hannan (@adamhannan7) reported

    @bt_uk My area has pretty poor download speeds and we're paying a lot more than we really should be compared to other markets and providers.

  • CalmCentre Calm Centre (@CalmCentre) reported

    Hello @bt_uk you’ve estimated over a week to fix my landline and broadband. I’m guessing you will reduce my bill? On line fault tracker fair enough but be good to have option to speak to someone find out what fault is. As a teacher I need to be online!

  • jimmymac20 Claire Hayward (@jimmymac20) reported

    @bt_uk worst decision ever to move my internet provider to BT - down AGAIN! BN273JR Great timing just as going back to home working 👎🤬

  • madelynrogers @Emma Peel UK🍀🍾🕊🌍🦋✈🇬🇧 (@madelynrogers) reported

    @bt_uk Our bt is so slow .. been trying to sort it out for months , call after call after engineer visit ? Supposed to be sorted again by Wednesday!! If not we're off.

  • madelynrogers @Emma Peel UK🍀🍾🕊🌍🦋✈🇬🇧 (@madelynrogers) reported

    @Marcus_19 @bt_uk Same here ,you have to keep at them, no one helps. Fed up with them £85 a month and sport streaming is crap.

  • DaveWil82 David Wiley (@DaveWil82) reported

    @bt_uk I've had my broadband cut off at home. Home move pending. I set up moving dates, then changed them when those dates changed. Looks like you've disconnected me on the original date regardless. Can you help get me reconnected asap? My wife needs to work from home.

  • LizJ73 Elizabeth Daminger (@LizJ73) reported

    @bt_uk Did a check . The fault isnt here. It seems to be at your end. According to that you have problems in a few places.

  • WinstonHill17 Winston Hill (@WinstonHill17) reported

    @bt_uk I’ve no idea? When I call Bt they just say “ oh your signal is fine” would these discs help and is there a charge?

  • sean_akers Sean Akers ⚫🇪🇺🇬🇧🏴󠁧󠁢󠁥🎸#REJOIN #3.5% (@sean_akers) reported

    @bt_uk I'm not with BT and I have reliable WiFi not only in every room but also down the bottom of the garden in my garage so you're statement is not strictly true is it.