BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 03/03/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Southend-on-Sea, Latchingdon and Snoreham, Gillingham, Basildon, Rochford, Gravesend, Rochester, Rayleigh, South Benfleet, Brentwood, Billericay, Wickford and Grays.

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City Problem Type Report Time
United KingdomChatham Phone
United KingdomSouthend-on-Sea Wi-fi
United KingdomLatchingdon and Snoreham Internet
United KingdomGillingham Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KFGFXx K (@KFGFXx) reported

    @MadridXtra @btsport modric i love you but we didn't play "okay" in the 1st leg .. we were ****

  • lucylemon Lucy 💙💛 (@lucylemon) reported

    @RhodesyLu @bt_uk Oh no! We've had ours about 18 months and it's been fantastic. Today's problem is the first time we've had an issue.

  • nevryntweet Nick Wright (@nevryntweet) reported

    @btbusinesscare awful service from BT. 30 minutes to speak with a human. Charged for a line that was moved to cloud 4 months ago. Promised refunds but not received. Blaming back office staff - Arjun accepting liability but still nothing. Requests for a senior assured but no faith

  • mattdenchfield Matt Denchfield (@mattdenchfield) reported

    Right, 18 days of being lied to by @bt_uk & @BTCare is enough. Plenty of polite requests for a call back, which I was offered, have been ignored. With no technical resolution, official written complaint going in now to CEO Philip Jansen @MoneyTelegraph

  • LantStreetWine Lant Street Wine (@LantStreetWine) reported

    @bt_uk Hi we have recently upgraded our business 'BT telephone/Broadband' but BT neglected to transfer our CloudVoice telephone number, our number is in quarantine & isn't being reconnected until the 28/2; we can't do business without it, please help!!!

  • ajwiwj_ . (@ajwiwj_) reported

    @MadridXtra @btsport Iniesta and Xavi were never this emotionally connected with football

  • BrymnerJames James Brymner (@BrymnerJames) reported

    @btbusinesscare so again on the phone first thing this morning still not even trying to resolve the problem how can you leave a business with no phone line at all when my staff are commissioned based you explain how they pay there mortgages and rents?

  • PIPActionA PIP Action Campaign (@PIPActionA) reported

    @bt_uk What is the service called and is it available on most phones? My mum just bought new phones. It’s really heartbreaking Elaine, it should be easier for the elderly. Does BT have elderly care support number pls?

  • anthony64501957 anthony jefferies (@anthony64501957) reported

    @btbusinesscare I have no faith in your company anymore. it`s shameful they way you treat people

  • milnsbridge123 Richard Walton (@milnsbridge123) reported

    @bt_uk Seems YOU have a problem ive left bt and have to return equipment in the packaging YOU provide. Would be good if u actually sent it to me instead of texts telling me i will be charged £50 for not doing so !!