BT (British Telecom) outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Southend-on-Sea, Wickford, Gravesend, Chatham, Gillingham, Grays, Billericay, and Rayleigh.

City	Problem Type	Report Time
Rochester	Internet	2 days ago
Southend-on-Sea	Wi-fi	5 days ago
Wickford	E-mail	5 days ago
Southend-on-Sea	Internet	11 days ago
Rochester	Internet	15 days ago
Southend-on-Sea	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Richard Burgess (@Cover4Caravans) reported 1 minute ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Jon Stannard (@JonStannard) reported 2 minutes ago from Southend-on-Sea, England

  @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 4 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

• 
  Mike Miners (@theessexsog) reported 8 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Glo Thienel (@Glo_Thienel) reported 10 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 11 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

• 
  Alister FULTON (@baldybeardyguy) reported 22 minutes ago from Rochester, England

  @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

• 
  Bethan Chloe (@bethanchloes) reported 25 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Glenn Easlea (@GlennEaze1000) reported 30 minutes ago from Thundersley, England

  @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

• 
  Daniel Hewitt (@DanHewitt2011) reported 33 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  Jason Plom (@jasonplom) reported 37 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

• 
  Keren Harrison ⚽️💙 (@KerenOrient) reported 37 minutes ago from Brentwood, England

  @bt_uk Not still not working properly 😢

• 
  Daniel Drury (@DannyDrury) reported 43 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Alister FULTON (@baldybeardyguy) reported 44 minutes ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  Tim Harvey (@Tim_Harvey) reported 45 minutes ago from Southend-on-Sea, England

  @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

• 
  Ian Maxwell (@IanMaxy94) reported 46 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  Sarah Coburn (@sarahcoburn) reported 51 minutes ago from Hartley, England

  @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

• 
  Essex THFC Woz1882 & JAGS Fan (@woz1967) reported 52 minutes ago from Southend-on-Sea, England

  @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

• 
  essexgingerbread (@CharlotteHuzzey) reported 58 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Philjel (@philjel1) reported 59 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bazzer (@thematrixzion) reported 5 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Lee Williams (@LeeWilliams154) reported 6 minutes ago

  @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

• 
  ems7 (@ems7) reported 9 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Adam Darke (@adarkelimited) reported 11 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  fuey (@hongkongfu3y) reported 14 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

• 
  Jon Chadwick (@JonD_Chadwick) reported 14 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 15 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Philip Aggrey (@Felipe_Grey95) reported 19 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Trevor Chenery (@Krisp06) reported 19 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Kenta (@nemurikyosirou) reported 20 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is