BT (British Telecom)

BT (British Telecom) Outage Report in Canvey Island, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canvey Island, Essex, England 01/08/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canvey Island, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Brentwood, Gillingham, Rochester, Basildon, Wickford, Southminster, Rayleigh, Longfield, Chatham and Billericay.

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City Problem Type Report Time
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomBrentwood Internet
United KingdomSouthend-on-Sea Internet
United KingdomGillingham Wi-fi
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ljft1812 Liam Flanagan-Todd (@ljft1812) reported

    @bt_uk why do you limit your delivery options to RM, most courier companies offer a next day delivery option, because you do not offer this service we are without a broadband service for 5/6 days, at least. A simple solution but one you have not considered.

  • murchmeister Paul Murch (@murchmeister) reported

    @CWeston_Indo @btsport Never buy hardware from Sky. The old sky boxes have got worse and worse gen over gen. I wouldn’t take sky (gl)*** if they paid me.

  • qprmeath Noel Dunne (@qprmeath) reported from Fingal County, Leinster

    @CWeston_Indo @btsport The ability to set up a recording through Sky Go on your phone never works.

  • slushandribs Slush (@slushandribs) reported

    @bt_uk Internet has been fluctuating for the past few days. Discord calls are breaking up and video games are struggling to stay online. Everything being very slow. Is there work going on or something?

  • YeshuaFoxtrot Yeshua (@YeshuaFoxtrot) reported

    @bt_uk yea you could make a surprise visit to him this week and make the effort to sort it for him instead of leaving it so long. Send someone to knock on his door and look at the crap service he's getting

  • EvLenz Keep away from the madding ***** (@EvLenz) reported

    @bt_uk I'm having a problem with my broadband and whoever I was talking to on DM stopped talking to me. Can you get them to talk to me please?

  • K4Climate FeelsLikeKevin☘️🇮🇪🌎💚 (@K4Climate) reported

    @CWeston_Indo @btsport It a horrendous system. Horrible slippy remote control, unreadable, counter intuitive EPG designed by a teenager sitting 3 feet away from a 50" screen Constantly disconnects from WiFi. The previous Sky platform was far superior.

  • CWeston_Indo Charlie Weston (@CWeston_Indo) reported

    Is it me or is the Sky Q box crap? Genuine question. Set it to record Liverpool v Bournemouth on @btsport and when I go into recordings it’s not there.

  • steveneary66 Steve Neary (@steveneary66) reported

    Never a pen the handball by the way, Rio doin his classic talkin shite stint on #BTSport man's made for #TalkShiteRadio 👀😜

  • Drewstoopher Drew Morgan (@Drewstoopher) reported

    @bt_uk Hi, you sent me an email about the termination of my service and how to return kit - all of which expected. However the door number is incorrect in the email. I also already have a return kit bag, can I post to you using that or should I use the new one coming in the post?