BT (British Telecom) Outage Report in Canvey Island, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Rochester, Basildon, Wickford, Southend-on-Sea, Brentwood, Southminster, Rayleigh, Longfield, Chatham, Billericay and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Rochester |
Internet | |
| Gillingham |
Wi-fi | |
| Basildon |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Chance
(@vanessachance) reported
Hello @bt_uk I want to give notice on my account. Your website says I have to call to do this. I called and was on hold for an hour, then after being told I could not cancel today, I was put on hold again and then cut off. This is ridiculous! Can you help?
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Patricia 🌸
(@Patrici26077567) reported
@bt_uk Just spent 30+mins on phone pointing out that you have charged £77 today on a supposedly closed account. Got nowhere with the adviser. Now got an email saying the complaint is closed! No it isn't, but guess what? No chance of getting through on the phone. Terrible service.
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Jo
(@Josefsinclair) reported
@bt_uk your call waiting music is outrageously ****. I’m a captive audience, this is abuse. I will require therapy and 2 years off work to recover. Fire the music decider they are a bastard
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Scott
(@Scott60589994) reported
@bt_uk why is it taking 8 days to reconnect phone and broadband in the IP19 area? We have no 4G signal indoors so are having to go outside to make calls. Why call it guaranteed broadband it’s ridiculous?
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Lance!
(@lance73) reported
@bt_uk Waited on the phone for 50 mins twice today. Tried live chat and no one replied. Poor service!! I know you're busy, but this is not good. And I actually wanted to give you some more money too!!!
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Wade
(@therealdealwade) reported
@VancityReynolds @Vanarama @btsport Your an astute businessman if anyone can do it an astute Canadian such as yourself should have no problem.. if you do just promise the league some of that aviation gin or mint mobile or even that despoil money. Even they can’t do no to that well maybe they could…
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Andy Mendrys
(@amendrys77) reported
@bt_uk can someone advise why #SE6 #broadband has gone down and how long for? Thanks
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Dorywood
(@beccywood90) reported
@bt_uk and another outage .....
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Dorywood
(@beccywood90) reported
@bt_uk had over 30 Internet outages today and you via text tell us, (as no one answers the phone) an engineer will be out on the 7th!! We only had an engineer out last week to fix the last fault! Over a year of faults and engineers! Get it fixed!!
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DarkMesyah
(@Dark_Mesyah) reported
@bt_uk yea they sure are aren't they i sent you a dm 3 months ago still no answer, now i need to pay you 400 quid for something that i did not want but you shoved it down my throat anyway good job, now keep all your services as i don't want them.