BT (British Telecom) outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Southend-on-Sea, Rochester, Brentwood, Gravesend, Longfield, Chatham, Billericay, Rayleigh, Gillingham, Sheerness, and Canvey Island.

City	Problem Type	Report Time
Southminster	Internet	14 hours ago
Southend-on-Sea	Internet	3 days ago
Rochester	Internet	5 days ago
Southend-on-Sea	Internet	9 days ago
Brentwood	Internet	13 days ago
Southend-on-Sea	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Glo Thienel (@Glo_Thienel) reported 7 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 10 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  Faith Thomas (@Faith17T) reported 16 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Louise Lfc (@loulou009) reported 19 minutes ago from Rochester, England

  @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

• 
  Roly's Arcade (@RetrogamesNow) reported 19 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Alister FULTON (@baldybeardyguy) reported 21 minutes ago from Rochester, England

  Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

• 
  Paul Parker (@paulparker81) reported 26 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Lee Fergusson #FBPE (@LeeFergusson) reported 26 minutes ago from Gillingham, England

  Real poor quality stream for the Final from @btsport on their You Tube Channel.

• 
  MMAssault (@MMAassault1) reported 28 minutes ago from Grays, England

  @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

• 
  The Power 1962 (@jlarkin123) reported 28 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Marc Karbaron (@Karbs1961) reported 33 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  LexFuturus (@LexFuturus) reported 33 minutes ago from Longfield, England

  Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

• 
  Jason Plom (@jasonplom) reported 40 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

• 
  Essex THFC Woz1882 & JAGS Fan (@woz1967) reported 44 minutes ago from Southend-on-Sea, England

  @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

• 
  Matt Brown (@Mattpsychol) reported 46 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Keren Harrison ⚽️💙 (@KerenOrient) reported 46 minutes ago from Brentwood, England

  @bt_uk Not still not working properly 😢

• 
  DaveB🇧🇼 (@DaveB_mcfc) reported 53 minutes ago from Longfield, England

  Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

• 
  essexgingerbread (@CharlotteHuzzey) reported 56 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Mike Miners (@theessexsog) reported 57 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Glenn Easlea (@GlennEaze1000) reported 57 minutes ago from Thundersley, England

  @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 6 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  grace hooper (@messalinahooper) reported 6 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

• 
  Vicky Fraser (@bt_vicky) reported 7 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Michael E (@Michael35427696) reported 13 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 13 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  noone@nowhere (@nooneatnowhere) reported 14 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Dunc (@derbydunk) reported 14 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 15 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  AcharyaViren (@AcharyaShahV) reported 15 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Witold Chojnowski (@Boytjie8) reported 17 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone