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EE Outage Report in Burnhope, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, Consett, Durham, Gateshead, and Jarrow.

CityProblem TypeReport Time
Crook TV 5 days ago
Chester-le-Street E-mail 9 days ago
Newcastle upon Tyne Phone 14 days ago
Prudhoe Phone 24 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • WolsinghamEarl
    TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • phoenixfelis
    Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kayne_NFFC
    Kayne (@Kayne_NFFC) reported

    @EE broadband is an absolute rip off, our internet is playing up yet again! Is there problems in my area or what because I can’t even check on the check my area signal at the moment on the app! Please sort it out because we are having nothing but issues and paying you a fortune!

  • IanDavo1972
    Ian Davidson (@IanDavo1972) reported

    @EE Disapointing upgrade service. iPad ordered online on 23/10, called you on 27/10 to make sure contact no. was correct for DPD PIN. Was assured all ok, but delivery attempted on 29/10 with no PIN received. Called again, delivery date 31/10. Now told it’s been returned to EE?

  • scottie1984
    scotty dog (@scottie1984) reported

    @EE your broadband is **** ain’t it? 2 days of constant problems in my area. Honestly pathetic.

  • Trampolinecare
    George (@Trampolinecare) reported

    @StupidNeilAgain @EE For a while I had "**** off" but then it became the phone I used for work so I had to change it

  • FrankieBennie
    FrankieB (@FrankieBennie) reported

    @EE @bt_uk I have been informed by my in-laws that the poor maintained fibre optic cable going to their property has broken in the wind and is blowing into the public pathway. Now they need to wait until Monday for a repair. Can they not get any other support in the mean time?

  • TommGreenn
    DJ Tom Green 🎧 (@TommGreenn) reported

    @EE I have problems with my Broadband, didn’t get to talk to to anybody on the phone, just an automated message booking a visit is 3 days time, what’s that about, my home security relies on this internet! That’s some silly service right there 😡

  • SirusMonk
    Jas (@SirusMonk) reported

    @EE Been on the phone waiting for help for half an hour. Tried to watch NOW TV on our EE box and it's telling us we have no NOW membership. We pay for Whole works TV including sky sports and NOW TV. What's going on? Same message if we log in to NOW on any other devices.

  • Garbotron
    Owen Gibbs (@Garbotron) reported

    @AndyGSpire @VodafoneUK I'm an @EE customer in Chesterfield and mine's been down for five hours now.

  • CaptJustice123
    Magic Matt (@CaptJustice123) reported

    @EE absolutely useless customer service. Trying to get advice on my phone and what upgrades are available and all I get is being put on hold and waiting 10 mins today and 12 mins yesterday. Fed up of waiting. Will take my business elsewhere. #awfulcustomerservice

  • manyen10
    hodd the God (@manyen10) reported

    @EE your mobile phone app has to be the worst app I've ever tried to use unless its to pay a bill then its works without a flaw surprised surprise