EE Outage Report in Burnhope, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnhope, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Gateshead, Newcastle upon Tyne, Consett, Jarrow and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Consett |
Phone | |
| Jarrow |
Phone | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
EE Issues Reports
Latest outage, problems and issue reports in social media:
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scribblewolf
(@thescribblewolf) reported
@EE I've tried. I cannot get back through to a human being. I tried for 40 minutes. Your website sent me round in circles of uselessness. Why do you think its acceptable to treat disabled customers like this?
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Claire
(@dinkypinkygirly) reported
Leaving @EE in very short order. Local mast has been down for weeks, they've increased my bill by circa 60% & to top it off charged me nearly £4 for sending emoji reactions on text. Fabulous way of saying 'we don't want your custom'
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Charles Salt
(@CharlesSalt3) reported
@EE I have tried the app, I have tried the whole shebang, all I want is to get my computer connected to the internet, is it down or is it not, just Rubbish service
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#hellomynameisGB
(@GB_MRT) reported
@EE PAC to move my mobile service. All sorted now though.
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Stephanie Orange 🍊
(@StephanieAVFC) reported
@EE Hi there This is the third country I’ve been in within 12 months where you tell me my phone will be ok and if not to call 150. Again my phone is not working so I can’t call you on 150 as was advised by a member of staff this morning. I need urgent help
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#hellomynameisGB
(@GB_MRT) reported
@NeilAllen999 @EE It’s so bad. Thankfully they answered after about 25 min and it’s all sorted
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Claudia Baranenko
(@claubaranenko) reported
@EE please help, we have arrived in Spain about 4 hours ago and haven’t received the text to activate roaming. Have switched off and on and can’t even make call to 150. Please help
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The Real Philip Lyon
(@phillyonskem) reported
ee really trying my patience. mobile signal has been practically non-existent for more than a week. Local Facebook reports 2 masts out locally for over a week. tried to log into my account 3 times, each times says passcode invalid. @EE with EE for phone broadband and 2 mobiles.
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The Butlers Pantry
(@butlersderby) reported
@EE been on your messaging service for 1.5hrs trying to sort my parents landline (who are in the 90’s). Was assured the issue would be sorted last Saturday. Can’t accept calls for a whole week? Poor customer service, how can I sort please?
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simon le vans is on BlueSky
(@simonlevans) reported
@EE I wasn’t told to make sure I kept my old device running with its physical SIM card. Thankfully I still have it but that’s just pure luck. I’ve been trying to get my new device on your network for nearly 3 weeks. Do you think that’s acceptable?