EE Outage Report in Burnhope, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnhope, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Bishop Auckland, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Bishop Auckland |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@Luke14653) reported
@EE Your company along with others who have decided to extort money from customers deserve to fail! I look forward to cancelling my contract with you after being with EE for years. The price hike is daylight robbery! You lot are a disgrace!
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Annie Taylor
(@whitstabletail) reported
@EE why is my wifi not working? Why is your website no help? CT5 postcode
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Mac
(@GrahamBlundell2) reported
@Paulc2nd @mbison22 @EE For anyone thinking of doing this They have your account number and sort code and restart payments if you cancel your direct debit, you would need to tell the bank that your card was lost so you get a new account number, would be easier to move banks
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Daniel Hatton
(@dannyh211189) reported
@EE Seeing as a newer model phone on the exact same terms is currently offered at £25 per month less than my current contract, that's bollocks and you will be losing a customer at the end of my contract
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The London Photographer
(@TheLondonPhoto1) reported
@EE i have been trying to apply for the Xbox bundle on your website. But it is showing the page does not exist. When I log in, it fails. When I call, I cant get the xbox upgrade option. I went in store, and they told me to call. I have no idea what to do. Please help.
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J a d e - R e m i 🦋
(@Jade_remi_) reported
@EE hi my account is in arrears for £49.31 and I’m trying to set up a promise to pay, could someone help me set it up please
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CAPTAIN
(@THE_CAPTAIN1966) reported
@Brad13yT @EE Most expensive network around . Very close to leaving myself after 15 years as they putting mine up as well and yet the service they supply these days is utterly awful
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Rachael
(@rm_91x) reported
@Snuglez86 @EE Got the same problem here as well. Absolutely shocking how they treat loyal customers
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Kirstie 🦇🕸👻👩🏻🦽
(@KittyDotty) reported
@EE But this is exactly how I’ve been left feeling. The member of staff looked into all the ways to do it and it was a lot of work for me to do, I’m too unwell. I think EE needs to reevaluate how they want to help customers who are in worse situations than me.
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Allie
(@thealliegreen) reported
So I followed @MartinSLewis advice regarding phone contracts and called @EE and managed to get my phone and Apple Watch contracts both down to sim only. My bill has gone from £58.31 to £13.31!!! I’m so happy and it was so easy to do. If you’re out of contract, call them! #happy