EE Outage Report in Burnhope, County Durham, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, Consett, Durham, and Gateshead.

City	Problem Type	Report Time
Crook	TV	9 days ago
Chester-le-Street	E-mail	12 days ago
Newcastle upon Tyne	Phone	17 days ago
Prudhoe	Phone	27 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 5 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 8 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  mathew brannigan (@mattybrannigan) reported 10 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  ANTH (@aanntthh) reported 11 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Elizabethwhite (@Lillybethwhite) reported 12 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Mr395008 (@Mr395008) reported 17 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Christy 🌈 (@phoenixfelis) reported 18 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Idh46 (@idh46) reported 21 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Alan D'Arcy (@weeweegie) reported 28 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 33 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  paula hudson (@Paula_H25) reported 34 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Gareth Miller (@geemiller71) reported 36 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 40 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 42 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  David Bailey (@Bailz84) reported 43 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 44 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  ANTH (@aanntthh) reported 44 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Char (@AbitofCharlieb) reported 49 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Gareth Miller (@geemiller71) reported 58 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FullSend (@FullSen70316301) reported 4 minutes ago

  @EE have been ignoring me being a new customer absolute joke this is

• 
  Chrissy Wood (@thatchrissywood) reported 10 minutes ago

  @EE No I am not interested in changing my plan because if you look I never usually use my allowance ever . No I do not want another add in . I WANT MY DATA BACK . You/EE need to make “the rules clearer on your website .

• 
  Callum Mcdonald (@GAMERELITE1234) reported 11 minutes ago

  @EE hi I need your help having account issued yet again its ridiculous I've dm you

• 
  Joe Mac (@jjmacdo123) reported 11 minutes ago

  @EE I need to speak to someone about cancelling my contract. I’m unable to call 150 due to a problem with my sim

• 
  shawnna gleeson (@gleesonshawnna1) reported 13 minutes ago

  So @EE after receiving threatening letters about non payment, impact on my credit score you finally admitted you had incorrectly been charging me for device never received… &sent £159 refund… just received another threatening letter demanding £90??? How crap ru

• 
  FullSend (@FullSen70316301) reported 15 minutes ago

  @EmmaHogan7 @EE I have had a new SIM card today and it’s sayin no service when I put it in

• 
  Lulu de Blu (@doowizzles) reported 18 minutes ago

  @EE Worst phone company ever!! Been a customer of yours since 2012 and I’m leaving, tomorrow. Somehow one of your idiot customer service people managed to put my mobile number on my daughters SIM card. I only wanted you to separate the two phones into separate accounts!!

• 
  Crazy Cat Lady (@InMDNAWeTrust) reported 18 minutes ago

  @MarkRoo92 @EE I’m obviously wasting my time. Never mind.

• 
  Tony (@Tonybroug) reported 19 minutes ago

  @LisaDorothy8 @EE @Apple They give users the runaround on issues like this, you can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

• 
  Dean (@mamblefox) reported 19 minutes ago

  At best disingenuous, at worst a fiddle. Stick with Vodafone, no such issue. Will never go anywhere near @ee again.