EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Crook, Chester-le-Street, and Prudhoe.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	4 days ago
Gateshead	Internet	14 days ago
Newcastle upon Tyne	Total Blackout	14 days ago
Newcastle upon Tyne	Internet	14 days ago
Gateshead	Wi-fi	18 days ago
Crook	TV	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 2 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Gareth Miller (@geemiller71) reported 4 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Eddy39 (@eddygraham39) reported 6 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 11 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 12 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Gareth Miller (@geemiller71) reported 12 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Raj (@engg_rky) reported 13 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  paula hudson (@Paula_H25) reported 13 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Gareth Miller (@geemiller71) reported 20 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Paul (@PaulMan107) reported 22 minutes ago from Crook, England

  @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 22 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  TheGingerDigest (@DougJBacon) reported 36 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Ian (@ian_safc_1974) reported 41 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Idh46 (@idh46) reported 41 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Lord Paul Thomas (@pdt9080) reported 46 minutes ago from Bishop Auckland, England

  @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 47 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Lauren Vardy (@LiiL_Laauren) reported 51 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Rachel Briggs (@RachelLBriggs) reported 53 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  shaun smith (@tempersmith) reported 58 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  David Parker (@davidparkersm) reported 59 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 7 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Alan Roberts (@AlanRob68902430) reported 9 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  Alan Roberts (@AlanRob68902430) reported 14 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  Michelle Masson 🙃 (@shellm1971) reported 15 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

• 
  UniTED (@tedio74) reported 22 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Andy B (@nffc999) reported 23 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  Thomas O'Duffy (@ThomasODuffy) reported 23 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Bobbylarge (@Simmerdownbaby) reported 24 minutes ago

  @EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile

• 
  Alan Roberts (@AlanRob68902430) reported 25 minutes ago

  @EE I'm on to customer services now

• 
  sarah easton (@saraheaston1984) reported 25 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service