EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Hebburn, Jarrow, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Hebburn	Internet	15 hours ago
Jarrow	Phone	9 days ago
South Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Steph. (@stephwales_) reported 3 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  TheGingerDigest (@DougJBacon) reported 4 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Liam (@L17aamLiam) reported 8 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Raj (@engg_rky) reported 18 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Robby (@RobbyRSSRobot) reported 22 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Shaun Edge (@sedge1989) reported 26 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Char (@AbitofCharlieb) reported 26 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Andrew Tonge (@tongey93) reported 26 minutes ago from Bishop Auckland, England

  @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

• 
  Ben Elliott (@BenJohnElliott) reported 33 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Robert Reay (@RobertReay) reported 39 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

• 
  TheGingerDigest (@DougJBacon) reported 40 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Josh Stephenson (@jstep__) reported 40 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Elizabethwhite (@Lillybethwhite) reported 46 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Louise (@RobbyRSSRobot) reported 58 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Graeme C. Halloway (@Churchill59) reported 59 minutes ago from Bishop Auckland, England

  @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 59 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 59 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Darren (@DarrenMorgan) reported 59 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zander Lavall (@Zander_Lavall) reported 6 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

• 
  The Fulham Oracle (@TheFulhamOracle) reported 7 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  Mel D (@MelJD46) reported 9 minutes ago

  Dear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....

• 
  Dave (@UK_DC_One) reported 10 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  Stuart Smith (@Galaxy42_) reported 10 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  Precious Atubobienemi (@PAtubobienemi) reported 10 minutes ago

  @England @EE "Stones dey do shoulder prank comedy for camp but the moment ball reach im leg for real match, na dislocation and comedy of errors we go see."

• 
  BROTHERLYY (@Oj_jman) reported 12 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Dale (@gde_dale) reported 13 minutes ago

  @EE Because the signal strength and Wi-Fi channel are identical to my neighbors. This usually happens when the a single access point is broadcasting multiple SSIDs for multiple networks.

• 
  Ian Gray (@eastcoaststoat) reported 17 minutes ago

  @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

• 
  Hazard Hyena (@hazardhyena) reported 19 minutes ago

  @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices