EE Outage Report in Burnhope, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnhope, County Durham, England
The most recent EE outage reports came from the following cities: Washington, Bishop Auckland, Newcastle upon Tyne, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Bishop Auckland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
-
Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
-
steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Al Pacino #UTRINQUE PARATUS
(@toplegaleagle) reported
@EE is there an issue in london with EE connecting to Wi-Fi networks
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Alex™
(@Alex_Boggis1) reported
@EE is there a problem with the customer service helpline? Tried 150 and also +44-800-956-6000 phone won’t connect??
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BigBillToo
(@GlossopbillW) reported
@EE 7am yesterday told a problem with phones in my area and it would be fixed in 3 hours, still poor signal 24 hours later.
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leanne
(@leanne35589621) reported
@EE I have been without broadband since Friday. I’ve text the 60071 number and been told there is an issue that will be resolved by midnight LAST NIGHT!! What is the update for BN8 area?
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debbie hancock
(@debbiehancock2) reported
@EE had no service for over 24 hrs is there a problem?
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naomi schofield
(@naitaischof) reported
@EE are your phone lines down?! Struggling to get through??
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Reiver 💙NHS💙🏴via Yorkshire 🇪🇺
(@scottpi65) reported
@EE it would be nice to have uninterrupted signal to listen to my music, no signal from South Leeds to Wakefield, again from South Doncaster to Swinton S Yorks, not exactly in the middle of nowhere!
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Whoever you want me to be 🤸🏾♀️
(@d_andre96) reported
@SidecarSue12 @tescomobile @EE Giffgaff is the way to go! I'm moving my EE number to them pretty soon! Was with t mobile, t mobile/orange then ee over the years but the price increase and services decline just isn't worth it. My work number is already on giffgaff! (They run on O2's network)
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Connor
(@Connor44171676) reported
@EE I am so disappointed again with you and your service. Since Thursday my Mobile 4G WiFi box has stopped working, will not connect to the internet or get a signal, rang you up and I got told it would be fixed by midnight last night however nothing has changed. More lies👍
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niall
(@niall41797623) reported
@EE Is your signal strength better than 3mobile