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EE outages and service status in Burnhope, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burnhope, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 40% Internet (40%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at EE

EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Crook, Chester-le-Street, and Prudhoe.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 8 days ago
Gateshead Internet 17 days ago
Newcastle upon Tyne Total Blackout 17 days ago
Newcastle upon Tyne Internet 17 days ago
Gateshead Wi-fi 21 days ago
Crook TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • SAFCJC91
    Jake Collinson (@SAFCJC91) reported from Sunderland, England

    @EE help

  • petekilty
    pete kilty❗ (@petekilty) reported from Consett, England

    @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • richieveitch
    Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE you suck!! you keep threatening to call within 15 minutes. It’s been over a month now! When I’m having issues with text messaging it’s pathetic to keep sending me messages I can’t respond to! Who the hell does you use cases Its an AI loop from hell

  • TiernanRichmon1
    🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported

    @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

  • samj2501
    Sam J (@samj2501) reported

    @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

  • BaroqueChic
    ⚫️ ElleQat (@BaroqueChic) reported

    @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

  • Surviving_LADa
    Nick (@Surviving_LADa) reported

    If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

  • LeCoq_79
    Le Coq (@LeCoq_79) reported

    @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

  • Ofcomsheep
    Stamer of Davos (@Ofcomsheep) reported

    @PeteForceJones @EE You're paying roaming fees? What a retard.