EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	9 days ago
Gateshead	Internet	10 days ago
Newcastle upon Tyne	Internet	13 days ago
Stanley	Internet	20 days ago

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Christy 🌈 (@phoenixfelis) reported 4 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  mathew brannigan (@mattybrannigan) reported 5 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 12 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Ben Bias (@zombiefiend616) reported 17 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Raj (@engg_rky) reported 18 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Eddy39 (@eddygraham39) reported 18 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  John Adams (@Johnad25) reported 30 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 31 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Steph. (@stephwales_) reported 32 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 33 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Gareth Miller (@geemiller71) reported 35 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Gareth Miller (@geemiller71) reported 36 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Vee Collins (@veecollins) reported 44 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 45 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Josh Stephenson (@jstep__) reported 47 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Alan D'Arcy (@weeweegie) reported 50 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 51 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  ANTH (@aanntthh) reported 52 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 59 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @chris51141091 (@chrisLp44) reported 8 minutes ago

  @England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too

• 
  havoc ΘΔ (@wolfgirlthing) reported 15 minutes ago

  @EE ive already submitted a complaint, and the complaint handler was so rude it was shocking. can you get someone to reach out to me please

• 
  Paul Crimes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulcrimes) reported 19 minutes ago

  @EE Been trying to get onto the app for hours but keep getting told something is wrong, almost impossible to talk to anyone as there's no option on the helpline. Last time this happened someone at EE had suspended my account as I had a different logon. Took ages to fix. Unhappy

• 
  Rain Nixon (@NixonRain) reported 19 minutes ago

  @Lionesses @EE Hempo... Never stopped running

• 
  Jane (@Milly1Molly) reported 20 minutes ago

  @robbopalmer @EE I've been with EE for years, never had a problem.

• 
  UnTzY 🚶🏻 (@untzy) reported 20 minutes ago

  @dricedcoffee @EE Same problem.

• 
  Belfast Col (@BelfastCol) reported 21 minutes ago

  @EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!

• 
  Stu 🇬🇧 (@vis_unita) reported 21 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  Gav (@aftertheflood_) reported 22 minutes ago

  @EE i cant get into the app to check the service (fibre to prem) quality in my area which appears to have taken a massive download hit today whats going on, and can you put this checking service into the public domain and not buried behind an account service which is failing

• 
  Jack (@jqckdawson) reported 25 minutes ago

  @EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.