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EE outages and service status in Burnhope, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burnhope, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 11, 2:44 PM GMT+1.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

CityProblem TypeReport Time
Wallsend Internet 4 days ago
Hebburn Internet 5 days ago
Jarrow Phone 14 days ago

Nearby cities with recent reports

Wallsend

1 recent signals

4 days ago
Hebburn

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • micky9nufc
    Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

  • J0NMAY
    Jon May (@J0NMAY) reported

    @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @EE Can’t even call as your system won’t let me, really is this what you call service?!?!

  • EtchesLara
    Lara (@EtchesLara) reported

    @EE I’ve been without a working phone outside my house for 4 days now because of a signalling issue (meaning when I’m outside my house I have NO contact with anyone) As well as no one being able to call me from my house. When is this issue going to be fixed??

  • dbootsy
    david bootle (@dbootsy) reported

    Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls

  • FareJacob
    CHX Roller (@FareJacob) reported

    @EE Thanks the issue has now been resolved. CHX Wimpole.

  • jamesbardner
    James Bardner 🇺🇦 (@jamesbardner) reported

    @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

  • ChelBelle1983
    🗽💋Michelle💙😎 (@ChelBelle1983) reported

    @ee how am I supposed to pay my phone bill when the app has been down for about a week?

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesn’t say you’re ever on 5G+ it’s in my area but phone only shows as 5G so am I getting the + or not?

  • Daveyboy33i
    David Warren (@Daveyboy33i) reported

    @EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are