EE Outage Report in Burnhope, County Durham, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnhope, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Gateshead, Sunderland, Wallsend, Blaydon-on-Tyne, Durham, Bishop Auckland, South Shields, Washington, Consett, Stanley and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
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Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chubbs
(@twitchchubbs) reported
@EE Having to spend hours on the phone AGAIN as not one of 5 agents have fulfilled their promise of calling me back regarding me not getting a reduced bill this month due to overpayments last month, as I was PROMISED. Customer service used to be exceptional. Now it’s toilet water
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Jasi Bella
(@bella_jasi) reported
@EE hi I’m in America and have no signal so can’t even call customer services. Roaming etc is on, my boyfriend called for help and you asked I ask you on Twitter to get phoned up - 07538130679. It’s urgent please
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Michaela Soltys
(@KlaDollface) reported
@EE having consistent issues with your service and getting no signal where I live. Weekly occurrence now. Don’t pay £60 to have no signal every week
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Harun Tulunay
(@HarunTulunay) reported
Dear @EE please stop misleading ads to tell us you have the best 5G coverage. I can't even get a network in Stansted and it was exactly the same in Gatwick too. If you can't get it work at the airports, just don't do it really.
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neil venton
(@lien60) reported
@EE is there a signal problem in plymouth as my internet keeps dropping into 3g???
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Helen Ruggles
(@HelenRuggles3) reported
@EE After years of thinking you are great I will be looking to leave after your bad selling bt package ignoring all data requests
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F5 FOCUS
(@FocusFNBR_) reported
@CounterVal @EE Watch this @TalkTalk fix your wifi
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Jonathan Bell
(@bellkneesurgeon) reported
@9Nylon @EE Go down to @tescomobile and pick up a sim
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Dale Bridgman
(@dbridgman) reported
@EE it would be helpful if on your paper work or even on the website you detailed that PUC codes can’t be used over the weekend. That’s 40 minutes of my life on hold I’m never getting back!
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Rob ******
(@Hooksy66) reported
Wow @EE just been told that you don’t refund for service outages. So you can’t provide Contacted services for vulnerable customers for 2 weeks but expect them to pay full price. #shocking