EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, Hebburn, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Washington	Internet	2 days ago
Newcastle upon Tyne	Wi-fi	2 days ago
Newcastle upon Tyne	Internet	4 days ago
Wallsend	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  John Adams (@Johnad25) reported 4 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  pete kilty❗ (@petekilty) reported 7 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 8 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Paul Rackstraw (@rackysafc) reported 12 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 13 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  ANTH (@aanntthh) reported 19 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Ben Bias (@zombiefiend616) reported 29 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 30 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Lauren Vardy (@LiiL_Laauren) reported 33 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Darren (@DarrenMorgan) reported 34 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Shaun Edge (@sedge1989) reported 35 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Gareth Miller (@geemiller71) reported 36 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 37 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Gareth Miller (@geemiller71) reported 41 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  paula hudson (@Paula_H25) reported 44 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 46 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Idh46 (@idh46) reported 48 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Paul (@PaulMan107) reported 51 minutes ago from Crook, England

  @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

• 
  Christy 🌈 (@phoenixfelis) reported 53 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 59 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 2 minutes ago

  @EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.

• 
  Carlo Gibbs (@carlogibbs) reported 7 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  JJ (@TrentRedsnor) reported 11 minutes ago

  @EE hi, you've sent me a lovely reward offer for a new Samsung phone but for trade ins my Samsung z fold 7 isn't listed, so can't purchase. Help?

• 
  London Roof & Guttering (@gutterdons) reported 11 minutes ago

  @EE again absolute shocking service from EE ordered additional handset for my bussiness over 4 days ago, no order confirmation, when I ring CS passed through multiple departments which results in automated message saying that are too busy to speak to anyone. EE are a joke really

• 
  Greg (@Peter_Gregory_H) reported 11 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  MetaMaster 天 (@agenda2033) reported 14 minutes ago

  @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app

• 
  Anthony Savage BSc (@TS77UK) reported 16 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Stuart1959 (@StuartT34021273) reported 19 minutes ago

  @Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 20 minutes ago

  @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

• 
  Gareth Owen (@gjo2405) reported 20 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault