EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	6 days ago
Hebburn	Internet	7 days ago
Jarrow	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Panicdragon8784 (@panicdragon8784) reported 2 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Luke 🦖 (@luke_mxnt) reported 8 minutes ago from Durham, England

  @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

• 
  Gareth Miller (@geemiller71) reported 10 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Josh Stephenson (@jstep__) reported 21 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Rachel Briggs (@RachelLBriggs) reported 23 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Raj (@engg_rky) reported 25 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  David Parker (@davidparkersm) reported 27 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  John Adams (@Johnad25) reported 30 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  David Bailey (@Bailz84) reported 34 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Chris Russ (@chrisfruss) reported 37 minutes ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  TheGingerDigest (@DougJBacon) reported 37 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 40 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Lord Paul Thomas (@pdt9080) reported 40 minutes ago from Bishop Auckland, England

  @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

• 
  John Adams (@Johnad25) reported 41 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Elizabethwhite (@Lillybethwhite) reported 48 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Laura Crawford (@lcrawford1983) reported 50 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  ANTH (@aanntthh) reported 51 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Matt (@matt3lee) reported 53 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Dezy Ward (@DezyByers33) reported 53 minutes ago from Spennymoor, England

  @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 55 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@vpharm) reported 33 seconds ago

  @EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this

• 
  Dean Gill (@DeanGill4L) reported 2 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  Guy axon (@Guy19013990) reported 5 minutes ago

  @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

• 
  Charles Salt (@CharlesSalt3) reported 12 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

• 
  Bodz84 (@AFCBUDDY85) reported 13 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  Ash Bradley (@AshWillBradley) reported 14 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.

• 
  Zander Lavall (@Zander_Lavall) reported 16 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

• 
  Cool Kid2342 (@Cool__kid2342) reported 17 minutes ago

  @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

• 
  bec (@becsav1) reported 18 minutes ago

  @EE feel for the elderly and more vulnerable people who get these offers pushed on them when they simply want to cancel their contracts.

• 
  👑 Sean 👑 (@kingseany94) reported 20 minutes ago

  @NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.