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EE Outage Report in Burnhope, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnhope, County Durham, England 02/12/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnhope, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Consett, Jarrow, Sunderland, Gateshead, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomConsett Phone
United KingdomJarrow Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ElCCaptain captain 🏳️‍🌈☸️⛩ (@ElCCaptain) reported

    @EE Forced to leave after being a customer for 26 years!!!! Needed a SIM only contract, offered £2 discount a month…not competitive at all. Loyalty means nothing to #EE Grab your new contract elsewhere!!! Won’t be going back!!

  • rachelellenpugh Rachel Pugh (@rachelellenpugh) reported

    Big up to @StarbucksUK for providing me with a better wifi service than @EE who I pay £36 a month

  • RashKiwi1 Rashed Ali (@RashKiwi1) reported

    @EE Hi, I have a problem with my SIM number where I can't receive text SMS and calls. This has been happening for almost a month. I'm not sure how to fix this?

  • ElCCaptain captain 🏳️‍🌈☸️⛩ (@ElCCaptain) reported

    @EE Forced to leave after being a customer for 26 years!!!! Needed a SIM only contract, offered £2 discount a month…not competitive at all. Loyalty means nothing to #EE Grab your new contract elsewhere!!! Won’t be going back!!

  • EmMEHHHHHHH Em (@EmMEHHHHHHH) reported

    @EE dreading the usual new contract lottery deals depending who you talk to. I have learned that the worst deals are handed out in store, undercutting their own staff. @MartinSLewis any advice?

  • Peter9667 Peter Scott Wilson (@Peter9667) reported

    @EE Good afternoon. We have been having connection issues since 11am this morning in the W12 area in London. We have reset router several times and can only assume its an outrage in the area. Can you confirm if you are aware of this and any updates on when it may be back up. Thx

  • Jamiereaddd Jamie (@Jamiereaddd) reported

    @EE Hello Jo, as promised my phone still not working within 24 hours of activation roaming with no service at all could you message me please

  • ElCCaptain captain 🏳️‍🌈☸️⛩ (@ElCCaptain) reported

    @EE TERRIBLE SERVICE!

  • Whatkatiedidne2 SK Jane 💙💛💙💛 (@Whatkatiedidne2) reported

    @EE Hi Is the £30 for 100 gb data , unlimited calls x texts available to existing PAYG customers ? My wifi is down x im waiting to go with another company so i need a lot more data this month .

  • cantgetinvolved Nicky 💙 🇺🇦 (@cantgetinvolved) reported

    What is the point in complaining about not having a good enough WiFi system to work from home if there is absolutely nothing anyone can do about the rubbish service. Why can’t we get fibre? #poorcustomerservice #nowifi @EE @WeAreOpenreach @OpenreachHelp