EE Outage Report in Burnhope, County Durham, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burnhope, England
The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, Consett, Durham, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 5 days ago |
|
|
8 days ago | |
|
|
Phone | 13 days ago |
|
|
Phone | 24 days ago |
|
|
Internet | 1 month ago |
|
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
-
Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
-
Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
-
🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
-
Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
-
Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Wilson🏴🌐☮️ (@aw90_andy) reported@EE They are people who do let the contract's run over but that doesn't mean they should be overcharged, at the end of the day their still loyal customers, that you have the duty & responsibility of keeping happy, stress free & satisfied with your company's service, End of
-
Denuwo (@Denuwo1) reported@EE Not like I can get any help I was told that my bill which is wrong can't be corrected until payment day lol
-
SuperJoshi (@1SuperJoshi) reported@virginmedia It’s intermittent. Spoke with your team. they’ve basically given me the middle finger. Combined with shoddy work for my recent install it’s rage inducing. I pay for a service all the time not now and then. Was about to switch my mobile to you. At least have my @EE mobile data.
-
Quarter Gill (@GillQuarter) reported@EE I've been DM you all afternoon and no answer to my issues😡😡😡😡
-
Dan Bloomfield (@SooperFingers) reported@EE hi guys I have arrived in the USA and my phone won’t connect to a network I have roaming set as my smart benefit
-
Matt Hudson (@Mathudson1985) reported@EE another day, another network problem in my area, what's the point in having a contract with yourself if my phone doesn't work
-
Pseudonym (@TheRealGoodwood) reported@ThreeUK @ThreeUKSupport Signal is absolutely shocking. How is it possible to to go from 1 bar 5g to 1bar 4g. Regretting my move now. If I could afford it I’d snap my SIM & go back to @EE 🥺😢
-
Ben Phillips (@benphillips16_) reported@EE can you please help I am in Belgium and my roaming isn’t working!
-
Enrique Guadiz (@EnriqueGuadiz) reported@virginmedia Yeah The s**t new Virgin media hub is awful! My MacBook drops WiFi, if not that the Windows pc drops WiFi during a show, I mean #WTF is it so inconsistent for the very expensive price customers pay?! Maybe @EE & BT might be the better choice.
-
Danny (@SolidusSnake95) reported@captaintsu @EE They provide the phone and data + unlimited calls and texts using O2s infrastructure (so whatever signal you have if you're on O2 you will have the same with Tesco) as they rent towers from o2.