EE

EE Outage Report in Burnhope, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnhope, County Durham, England 01/14/2026 11:40

January 14: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnhope, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Bishop Auckland, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry