EE outages and service status in Burnhope, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Burnhope, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnhope, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Crook, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 18 days ago |
|
Gateshead
|
Internet | 27 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 28 days ago |
|
Newcastle upon Tyne
|
Internet | 28 days ago |
|
Gateshead
|
Wi-fi | 1 month ago |
|
Crook
|
TV | 1 month ago |
Community Discussion
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EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Panicdragon8784 (@panicdragon8784) reported from South Shields, EnglandAnyone else having problems with @EE mobile signal in #southshields
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Louise (@RobbyRSSRobot) reported from Sheriff Hill, England@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Davis (@marcd5123) reported@EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.
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Thomas O'Duffy (@ThomasODuffy) reported@jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.
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Jon (@RealJKay) reported@EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.
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Karen Reid (@Karenreid24) reportedTruely awful customer service yet again from @EE - they just fail in their customer service over and over again.
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Nick (@Surviving_LADa) reportedIf you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reportedyet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄
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Aura Link (@AuraLinkAL) reported@EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?
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⚫️ ElleQat (@BaroqueChic) reported@EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported@EE Still no call and still unable to text consistently. You’re remarkably bad at support!
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.