EE Outage Report in Burnhope, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnhope, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnhope, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Consett, Wallsend, Washington, Bishop Auckland and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnhope, England
Latest outage, problems and issue reports in Burnhope and nearby locations:
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Ann taylor
(@BethAnnTaylor1) reported
@virginmedia are actually the worst phone company. Been trying to order my phone for two weeks and it just gets cancelled because they can’t do their ******* job properly. Waste of bloody time, guess I’ll pay more and go to @EE who might actually give good customer service.
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Dave
(@davehoey81) reported
Hi @EE Thanks for sending my phone at the fifth time of asking. In true @EE style though the ‘someone will call you about your complaint’ is currently off by double what you said. ‘Best service’ ‘Customer trust’. I’ve only kept up my end of the bargain by paying on time for 20yr
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Jacqui
(@JacquiCroftie) reported
@EE I think the best way you could help people would be to reduce your charges instead of the above-inflation hike.
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Amy 🌷
(@amydotx) reported
Love it when @EE reduces me to actual tears over the help inbox because I'm being blamed for something they did. Never known such disgusting customer service.
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ian hogan
(@ianhogan) reported
Hi @EE ‘we’re here to help’ you tell us…..there doesn’t seem to be anyone there. I need urgent roaming advice. I can’t text or call without coverage.
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Ciku Gicia 🦉
(@mahogany_hues) reported
@MarcAllera It is unconscionable the way @EE is treating me. I have lost a phone number I had for 15 years and no one cares. Your customer service is abysmal. #EE #poorcustomerservice
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Paul Eddy
(@pmeddy09) reported
.@EE are an absolute joke! Upgraded with them and ordered the wrong colour, told to send back and will swap. Now they’ve cancelled my deal and can’t offer me the same one and want more money off me! Robbing scum! Contract cancelled so need a new phone service. Any suggestions?
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Vince
(@VModifiedMind) reported
I assume the reason @EE is releasing some augmented reality glasses is so you can be further duped into the alternative reality that they’re actually the best network.
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Joshua Patrick
(@JustMediaUK) reported
@EE woke up this morning to no signal on my phone, tried restarting, hard and soft resets, reset all network settings on phone, checked SIM card all ok! Help!
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wooks81
(@thewookster81) reported
@EE mobile signal service problem expected to be back in 16 hours….you’re kidding right???