EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Jarrow, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	4 days ago
South Shields	Phone	1 month ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Louise (@RobbyRSSRobot) reported 49 seconds ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 6 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 7 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Mr395008 (@Mr395008) reported 8 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 28 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Rachel Briggs (@RachelLBriggs) reported 29 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  lee major (not bionic) (@MajorManor) reported 31 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  mathew brannigan (@mattybrannigan) reported 31 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Eddy39 (@eddygraham39) reported 34 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Vee Collins (@veecollins) reported 37 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Jake Collinson (@SAFCJC91) reported 37 minutes ago from Sunderland, England

  @EE help

• 
  Laura Crawford (@lcrawford1983) reported 41 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Gareth Miller (@geemiller71) reported 43 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 48 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  TheGingerDigest (@DougJBacon) reported 50 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 51 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 53 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Michael Young (@micky9nufc) reported 55 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Raj (@engg_rky) reported 59 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 1 minute ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  Patty (@ale2883) reported 1 minute ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  iBRAR (@ibrar_dev) reported 3 minutes ago

  @EE The odd thing is that email does not provide a complaint reference number so who knows if it ever got logged or now ignored.

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 3 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Json (@Stuff1646) reported 4 minutes ago

  @sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.

• 
  Erika Braverman (@ErikaFromMurica) reported 6 minutes ago

  @EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )

• 
  Ollie (@ollie_beadle) reported 11 minutes ago

  @EE @_nicks_tweets In Cyprus having roaming issues to

• 
  Carol Annesley (@Cannesle) reported 15 minutes ago

  @EE help!! For the 2nd month running I've put money on my £10 monthly plan and it hasn't renewed?? Where has my money gone again?? I can't keep going into the shop as an oap with dodgy knees!!! Can you please help me??

• 
  David Cant (@davidgcant) reported 17 minutes ago

  @EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.

• 
  darren styles (@darrenjstyles) reported 24 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.