EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Gateshead, Wolsingham, Newcastle upon Tyne, and Washington.

City	Problem Type	Report Time
Gateshead	Phone	6 days ago
Wolsingham	Phone	7 days ago
Newcastle upon Tyne	Wi-fi	22 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Washington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 4 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 8 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Gemma Hall (@Gemma_Hall25) reported 10 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 11 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 18 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  lee major (not bionic) (@MajorManor) reported 22 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Louise (@RobbyRSSRobot) reported 22 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Idh46 (@idh46) reported 24 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Alan D'Arcy (@weeweegie) reported 31 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Mr395008 (@Mr395008) reported 32 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  John Adams (@Johnad25) reported 36 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Amy McCord (@amymccordx) reported 38 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 39 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 43 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Christy 🌈 (@phoenixfelis) reported 45 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 45 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 46 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Raj (@engg_rky) reported 49 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 58 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craigo32 (@Craigo32) reported 5 minutes ago

  @returningfromt2 @EE Im having exactly the same problem

• 
  IVOR MECTIN (@IVORMECTIN4) reported 9 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 9 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  Zach McElroy (@ZachMcElroy1) reported 9 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

• 
  Phoenix Rahman (@Phoenixrahman) reported 13 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  David Physick (@Fizzinnf) reported 13 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  NeilM (@NM_Rdg) reported 16 minutes ago

  @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 18 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  Also Stu (@stuinweymouth) reported 22 minutes ago

  @EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice

• 
  sophie (@sophie_reed98) reported 22 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡