EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	6 days ago
Hebburn	Internet	8 days ago
Jarrow	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Mr395008 (@Mr395008) reported 7 seconds ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Louise (@RobbyRSSRobot) reported 3 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Lauren Vardy (@LiiL_Laauren) reported 6 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Eddy39 (@eddygraham39) reported 6 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Amy McCord (@amymccordx) reported 9 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Laura Crawford (@lcrawford1983) reported 10 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Gareth Miller (@geemiller71) reported 12 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  TheGingerDigest (@DougJBacon) reported 12 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Alan D'Arcy (@weeweegie) reported 13 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 17 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Raj (@engg_rky) reported 28 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Andrew Tonge (@tongey93) reported 34 minutes ago from Bishop Auckland, England

  @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

• 
  Paul (@PaulMan107) reported 38 minutes ago from Crook, England

  @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

• 
  pete kilty❗ (@petekilty) reported 47 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Gemma Hall (@Gemma_Hall25) reported 52 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Darren (@DarrenMorgan) reported 55 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 57 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  Rachel Briggs (@RachelLBriggs) reported 60 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  ANTH (@aanntthh) reported 60 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy axon (@Guy19013990) reported 4 minutes ago

  @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

• 
  Adam (@adam_am05) reported 8 minutes ago

  @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 9 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 11 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  Emily gregory (@emilygreg22) reported 11 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

• 
  Birduder344 (@Birduder344) reported 17 minutes ago

  Goodbye @EE it was nice knowing you. Maybe you need to think a bit more about customer loyalty and also change your strapline to: EE We could but we won't

• 
  Kev (@vpharm) reported 17 minutes ago

  @EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this

• 
  BamBamMK2 (@Williams91898) reported 17 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

• 
  Nyakeh Vangahun (@NyakehVangahun) reported 21 minutes ago

  @EE services seem to be down again for users that are abroad. What is going on?

• 
  simon withers (@KalEl_WBS) reported 25 minutes ago

  @EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. It’s not a one off!!