EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
Stanley	Internet	5 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	2 months ago
Gateshead	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 1 minute ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Gav McElroy (@GavMcElroy) reported 5 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Steph. (@stephwales_) reported 12 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Rachel Briggs (@RachelLBriggs) reported 12 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Idh46 (@idh46) reported 13 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  John Adams (@Johnad25) reported 14 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Graeme C. Halloway (@Churchill59) reported 18 minutes ago from Bishop Auckland, England

  @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 19 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 24 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Louise (@RobbyRSSRobot) reported 24 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 26 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  TheGingerDigest (@DougJBacon) reported 27 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  John Adams (@Johnad25) reported 39 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Andrew Tonge (@tongey93) reported 40 minutes ago from Bishop Auckland, England

  @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

• 
  Lauren Vardy (@LiiL_Laauren) reported 42 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 46 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Michael Young (@micky9nufc) reported 56 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Lord Paul Thomas (@pdt9080) reported 56 minutes ago from Bishop Auckland, England

  @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

• 
  Ian (@ian_safc_1974) reported 59 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 59 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 6 minutes ago

  Why has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡

• 
  Jake King (@JakeyKing) reported 9 minutes ago

  @DinaGlyphs @EE MSO is an OpenReach issue. It means you, and likely any neighbours using OpenReach, are affected. EE can’t speed it along. OpenReach will fix it, but it’s up to OpenReach to fix unfortunately

• 
  Opeyemi Daniel (@DinaGlyphs) reported 12 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  IndianAlways (@IyengarPallavi) reported 12 minutes ago

  @EE Really, when ur tech team is not interested to take call, how would it resolve my issue

• 
  Jim (@James18Farthing) reported 14 minutes ago

  @EE Now I'm trying to get free my bank card on the app so I can pay but when ever I click on add card I'm asked to register a sim which I already have can't add a bank card can't use the sim and the team couldn't help, Is gifgaf any good

• 
  Wolf flybynature (@Wolfflybynature) reported 18 minutes ago

  Some of you Gen Z behave why too robotic you ask them a question they answer like @EE customer service advisors 🤡

• 
  ロイド　61 degrees (@stargateheaven) reported 21 minutes ago

  @EE Internet is super super slow when downloading. what is wrong with it

• 
  David Rose (@david_navigator) reported 24 minutes ago

  @EE @GorwayGlobal To be fair, your account management web site is probably the worst in the known universe.

• 
  Jim C (@Showmethetears) reported 25 minutes ago

  @EE Yea, me and my no phone signal will give you a call to figure out the problem as to why there's no phone signal....

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 26 minutes ago

  @EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!