EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	3 days ago
Gateshead	Internet	4 days ago
Newcastle upon Tyne	Internet	7 days ago
Stanley	Internet	14 days ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Steph. (@stephwales_) reported 4 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 5 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 6 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  ANTH (@aanntthh) reported 7 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Ian (@ian_safc_1974) reported 16 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Jake Collinson (@SAFCJC91) reported 28 minutes ago from Sunderland, England

  @EE help

• 
  Louise (@RobbyRSSRobot) reported 28 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Eddy39 (@eddygraham39) reported 28 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  TheGingerDigest (@DougJBacon) reported 30 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 31 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Shaun Edge (@sedge1989) reported 34 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Raj (@engg_rky) reported 34 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 37 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Ben Bias (@zombiefiend616) reported 40 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Paul Rackstraw (@rackysafc) reported 54 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  lee major (not bionic) (@MajorManor) reported 59 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  John Adams (@Johnad25) reported 60 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Mr395008 (@Mr395008) reported 60 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  harry hound (@harryhoundy) reported 5 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?

• 
  kuba☼ (@logakub) reported 6 minutes ago

  @EE is your app and services down?

• 
  Clodagh Beckham (@clodaghkeane) reported 8 minutes ago

  @EE what a disgrace!! Best customer service?? I don’t think so. Phone stolen and reported immediately to EE who FAILED TO BLOCK IT! Thieves put multiple Google Play purchases onto my account and despite speaking to SIX customer service agents, EE fail to resolve. Disgraceful!

• 
  lord farquar (@Rudolph4974) reported 9 minutes ago

  @EE I have 5g on my works phone granted it’s 02 so why doesn’t your network cover this area I’m in #nottingham

• 
  Daniel Allen (@MrDanAllen) reported 10 minutes ago

  @EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 12 minutes ago

  @EE Its more hassle for both myself and EE to cancel the upgrade and return the phone (which is currently undelivered)

• 
  Paul Byram (@paulbyram) reported 13 minutes ago

  How can @EE keep getting voted best network when their systems and support are the worst! Impossible to access my account whilst abroad because they have taken the app down and their system is also not able to send text verification messages. I feel like they are going backwards

• 
  Gill Clarke 🐝 (@Gillykins58) reported 13 minutes ago

  @MCFC2012 @EE I did wonder if it was a local problem. Sorry you having to put up with that. Must be really annoying.

• 
  Paul Leetham (@leetham_paul) reported 16 minutes ago

  @EE What on earth is happening with EE? App rarely works without errors & sorry this page can’t be found please try again later. Now I get services blocked even though bills paid on time & excellent credit history. Time to leave one thinks.

• 
  Martin Powell (@MartinPowe16355) reported 18 minutes ago

  @loisgriff_ @EE Loads in fochriw do especially down the bottom beth