EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	28 days ago
Gateshead	Internet	29 days ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  ANTH (@aanntthh) reported 3 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  paula hudson (@Paula_H25) reported 8 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 9 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Alan D'Arcy (@weeweegie) reported 15 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Amy McCord (@amymccordx) reported 16 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 26 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Rachel Briggs (@RachelLBriggs) reported 28 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Lauren Vardy (@LiiL_Laauren) reported 31 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  David Bailey (@Bailz84) reported 31 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Paul Rackstraw (@rackysafc) reported 32 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Lord Paul Thomas (@pdt9080) reported 32 minutes ago from Bishop Auckland, England

  @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 35 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  lee major (not bionic) (@MajorManor) reported 37 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 44 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  mathew brannigan (@mattybrannigan) reported 46 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 48 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  John Adams (@Johnad25) reported 48 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Ian (@ian_safc_1974) reported 52 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 55 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snow&Fairways (@IcyFairways) reported 8 minutes ago

  @TomTugendhat @O2 @EE Sane with three. Garbage.

• 
  Pete Searle (@PeterSe38295412) reported 8 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Toby #FBPE #FBPA (@tobybmth) reported 10 minutes ago

  @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

• 
  Darrell fletcher (@Fletchmeister81) reported 10 minutes ago

  @EE Tried everything, even resetting network settings only place you get 5g is promenade and south rhyl, its definitely not covering the whole of rhyl

• 
  Gerry D (@gdennigan) reported 11 minutes ago

  @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

• 
  The Blasted Cat (@RobbieTwts) reported 14 minutes ago

  @TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues

• 
  molly⁷ ☆ 41 (@adaptat1ons) reported 16 minutes ago

  @EE DONT DO THIS TO ME I HAVE **** TO DO BRO

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 17 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Darrell fletcher (@Fletchmeister81) reported 17 minutes ago

  If you live in Rhyl and are thinking of moving to @EE because of there coverage map saying you get 5g+ dont its not even working yet apparently 99% of Rhyl should get it, you only get 4g and its crap

• 
  🐐 (@oatesch) reported 18 minutes ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none