EE

EE Outage Report in Burnhope, County Durham, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnhope, County Durham, England 02/13/2026 03:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnhope, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Consett, Jarrow, Sunderland, Gateshead, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomConsett Phone
United KingdomJarrow Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Magic_Marson Marson (@Magic_Marson) reported

    @EE That's not all that reassuring as multiple times I've been told it will be here 'tomorrow'. Which never seems to come. (1/2)

  • Hugodrax0077 Hugo Drax (@Hugodrax0077) reported

    @EE my signal is down in the Gloucester area any news on when it will be ok having to use WiFi calling

  • Tent_Peg Tent_Peg (@Tent_Peg) reported

    @EE The 2nd day with NO ability to make or receive calls on both work and personal mobile and NO internet. I’m supposed to be emergency on-call and have had to take the day off. M27 area. I’ll ask again...are you going to pay my salary whilst your service is off? 😡

  • jlCasa_4 Casa (@jlCasa_4) reported

    @EE I received an email that my direct debit was late and I needed to make a payment. My due date has been the 7th of each month and yous tried to take the payment yesterday so now im being charged by my bank. Id like to clear this up but your online live chat is not working!

  • neilbennett0707 Neil (@neilbennett0707) reported

    @EE Well basically the pac code transfer has somehow not gone through , massively inconvenienced as I need that number because I have an elderly mother who relies on me to be contactable on the number EE have lost , its being investigated but in no way does that help

  • rachelbrownbear Rachel Brown (@rachelbrownbear) reported

    @EE hi is there a 4g issue in London? Our internet has been awful the past 2 days and we have a 4g router

  • neilbennett0707 Neil (@neilbennett0707) reported

    @EE We live in hope , currently paying for a service i can't fully use is not where I want to be

  • von_no_toes DaDs TaXi (@von_no_toes) reported

    Seems like the whole of the country is #homeschooling and working from home online, 4G signal from my @EE phone has dropped significantly and my home mobile broadband from @ThreeUK has pretty much gone non-existent. What are you doing to speed up the network #nationallockdown

  • Emeylou Emily-Laura Sellars (@Emeylou) reported

    @EE nope all lights stay on reset it many times and still having the same problems been looking at other deals other compainies have as really thinking of changing £24 we paying for internet that doesnt work most of the time

  • jenniel82762844 jennielee (@jenniel82762844) reported

    @EE trying to call to arrange a house move and getting a message that I can’t be connected, this is the second day of this, need to get it sorted. Help