EE outages and service status in Burnhope, England

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnhope, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	9 days ago
Hebburn	Internet	10 days ago
Jarrow	Phone	19 days ago

Community Discussion

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EE Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

• 
  Ben Bias (@zombiefiend616) reported 6 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 11 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 11 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Michael Young (@micky9nufc) reported 12 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 14 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  David Bailey (@Bailz84) reported 16 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Gareth Miller (@geemiller71) reported 20 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Gareth Miller (@geemiller71) reported 22 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 24 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Raj (@engg_rky) reported 24 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Dezy Ward (@DezyByers33) reported 32 minutes ago from Spennymoor, England

  @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

• 
  Robert Reay (@RobertReay) reported 36 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

• 
  Graeme C. Halloway (@Churchill59) reported 36 minutes ago from Bishop Auckland, England

  @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

• 
  Ian (@ian_safc_1974) reported 40 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Chris Russ (@chrisfruss) reported 45 minutes ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  Ben Elliott (@BenJohnElliott) reported 47 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 49 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  shaun smith (@tempersmith) reported 50 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lionel Conroy (@Lionel_Conroy) reported 3 minutes ago

  @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show

• 
  Bryce Lawrence (@ScrumMachine) reported 4 minutes ago

  @EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive

• 
  CHX Roller (@FareJacob) reported 6 minutes ago

  @EE Thanks the issue has now been resolved. CHX Wimpole.

• 
  CHX Roller (@FareJacob) reported 7 minutes ago

  @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

• 
  Andrhu (@ALivMusico) reported 9 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  Derek (@DerekAllan61) reported 11 minutes ago

  Obviously I @EE don't give a flying **** about customer service

• 
  liz coombes (@lacoombes) reported 13 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  MAN LIKE RED J (@RedSteppaJ) reported 14 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Graham Bean (@FootballFactors) reported 14 minutes ago

  Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

• 
  Derek (@DerekAllan61) reported 14 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE