EE Outage in Ware, Hertfordshire, England

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE is your network down Herts

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

@EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

@EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

Dear @EE yiu got problems? Can't access voicemail.....

@Jackson93439084 @EE It's a crap ad too. @EE

@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc

@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28

@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times

@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

@EE Thanks Jason. Been trying to log a complaint with them with no success. I will try your link.

@EE My internet is broken and I’ve got no phone signal at all and you can’t get anyone out to fix it for over a week. What is going on?!

@EE please help, you sent me an offer for my wifi for 2 days unlimited data for £2. When I tried to text back to the message it’s not activated. Please assist

@EE Hi. No problem am I able to phone on his behalf ? I’m unable to be with him currently ..

@EE any reason why WiFi is down in Sa154sh?

@EE Hello, I ordered my upgrade online on Thursday and have heard nothing about delivery? Any help would be appreciated. Chloe.

@EE It has been looked into and all the time, same response. Nothing we can do just block the numbers. That’s it. I’m utterly disgusted at the lack of support we customers get. Option that was offered is for me to change my number and I have explained why that’s not possible.

@EE hi, ive currently got a 4g payg sim, ive noticed your sim only 5g plan of 120gb for £20 is available, ive read the small print and it seems you can use this with a 4g device using your 4g service? Is this correct? Thanks

@EE I had to call again. But issue now resolved ish. Ty

@EE Hi! Can you give an update on the outage on the Isle of Wight? Several people with no signal or 4G