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EE Outage Report in Hoo, Medway, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hoo, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hoo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hoo, Medway, England 05/07/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hoo, Medway, England

The most recent EE outage reports came from the following cities: Maidstone, Chatham, Southend-on-Sea, West Malling, South Benfleet, Rochester and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Phone
United KingdomChatham Internet
United KingdomSouthend-on-Sea Internet
United KingdomWest Malling Phone
United KingdomSouth Benfleet Phone
United KingdomChatham Phone

Community Discussion

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EE Issues Reports Near Hoo, England

Latest outage, problems and issue reports in Hoo and nearby locations:

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • manchesterfam Karen Dutton (@manchesterfam) reported

    @EE Thanks, with Plusnet, who advised yesterday it was part of a general EE issue

  • BrianNe60717971 Brian Nesbitt 🇧🇼 (@BrianNe60717971) reported

    @EE why you a bag of **** network?

  • 1pMobile 1pMobile (@1pMobile) reported

    @JenniferChelley @EE Hi Jennifer, I can see that you have been able to reach our Customer service Team today. I hope that you received the help you needed. I am sorry that you had trouble getting through, we are always incredibly busy on Monday's!

  • HelHay1 Helen Hayes (@HelHay1) reported

    @EE last week mobile internet was down now my home wifi, tried everything but just not working 😔

  • nigekilpatrick Nigel Kilpatrick (@nigekilpatrick) reported

    I take everything back - @EE your customer service is shocking and I have been given the run around for over a week. I regret posting how good you were

  • Aaaaaaa2767 Private (@Aaaaaaa2767) reported

    @EE Hi, your smart number technology doesn’t seem to be working. Could you help me fix it? Thanks.

  • mandrew1221 Andy sutton (@mandrew1221) reported

    @EE sort your network out please

  • CameronEadie99 CameronE99 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CameronEadie99) reported

    @EE I have trying to cancel an order for 4 days! I keep getting passed to other departments or told to call back later. I've called 3 times and had to wait almost an hour on hold to speak with someone each time. Sort this out, it shouldn't be this hard to cancel an order!

  • stereosequence Michael Taylor (@stereosequence) reported

    @EE I currently have no text and cannot receive incoming calls from your recent technical issues.

  • GSith85 Gareth (@GSith85) reported

    @EE why is it impossible to get through your ivr system to talk to someone. Absolutely stupid all I'm trying to do is change some details