EE Outage Report in Glyn-neath, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Glyn-neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Glyn-neath, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Aberdare, Porth, Pontypridd, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Neath.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Glyn-neath, Wales
Latest outage, problems and issue reports in Glyn-neath and nearby locations:
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jay M
(@JmPoker87) reported
@EE I am getting No service all the time since this. The only time I get service which was for a few minutes is when the battery dies and I charge back up or when I reset the Network Settings. Why has this happened?
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Gemma Giles x
(@Gemma_Giles) reported
@EE I have tried 3 times and no one can help me, i got a number for collections team but the number doesnt work!! How can you contact anyone if you are not accepted for not being a ee customer or the numbers arent working
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Paul Clayton.
(@Claytoncast) reported
So I’ve taken the plunge and ditched @ThreeUK who now admit coverage at my home is bad (only been a customer for six years!) and moved to @EE Fingers crossed - lets hope it’s not frying pan to fire!
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Henriette Smolka
(@SmolkaHenriette) reported
@EE - Your customer service is appalling. I have issues with reception, so phone 150 for help. Asked for a supervisor in the process, she then proceeded to tell me I refused to complete the diagnostics.
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Emily Moore
(@emilybmoore) reported
@EE hi the signal has been so bad for the past few days- saying I have 4G and 3 bars but nothing is loading and says no internet. I’ve restarted my phone so many times it’s really not okay - has there been a problem across Oxford..?
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Emma Wayland Smithers
(@anicegreenleaf) reported
@MarkDiacono @bt_uk @EE WOW. bad job
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Nikki Kennedy
(@xxNJKxx) reported
@EE think s there issue other your website t the moment? I keep getting disconnected from live chat and when I’m clicking on handsets to look at I get an error page and have to keep going back
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Jay M
(@JmPoker87) reported
@EE My phone Iphone 7 was updated on Saturday and I received a message from EE that we have updated some of your network settings. Please restart your phone to make sure it's up to date.
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Gemma Giles x
(@Gemma_Giles) reported
@EE - an old customer trying to pay a old bill & its impossible to talk to anyone!! Obviously you dont recognise my phone number as its from a different provider & doesnt let me continue the call, how am i meant to call now when the other contact numbers from the site dont work
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Fashion Twist TT
(@uripuri) reported
@EE can someone dm me pls, on going issue lasting 6months is causing me real distress now. I contacted @AppleSupport as suggested but they advised to talk to network provider. Either of you pls help!!!