EE outages and service status in Glyn-neath, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Glyn-neath, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (57%)
- Internet (14%)
- Total Blackout (14%)
- TV (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Glyn-neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glyn-neath, Wales
The most recent EE outage reports came from the following cities: Maesteg, Neath, Merthyr Tydfil, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg
|
Phone | 16 days ago |
|
Neath
|
TV | 20 days ago |
|
Merthyr Tydfil
|
Internet | 22 days ago |
|
Pontypridd
|
Phone | 26 days ago |
|
Maesteg
|
Total Blackout | 28 days ago |
|
Neath
|
Phone | 28 days ago |
Community Discussion
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EE Issues Reports Near Glyn-neath, Wales
Latest outage, problems and issue reports in Glyn-neath and nearby locations:
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Zelenova (@maria__zelenova) reported@EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.
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Sal (@sallyloumac) reported@PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.
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Bill (@NewGolfer1414) reported@virginmedia let down twice in 24hours!! Promised me an engineer today yet none arrives!! Working off of 4g data at my extra cost, certainly leaving ASAP @EE let me know about your broadband deals!!
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Karen Loughridge (@KLearn) reported@VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?
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🤷🏻♂️ (@wickedwizard777) reported@EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.
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Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
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Peter Scouse Murphy (@EliteScouser) reported@EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.
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Neil B 🏴🏴🇬🇧 (@neilblackwood) reported@EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?
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Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98