EE outages and service status in Glyn-neath, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Glyn-neath, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (57%)
- Internet (14%)
- Total Blackout (14%)
- TV (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Glyn-neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glyn-neath, Wales
The most recent EE outage reports came from the following cities: Maesteg, Neath, Merthyr Tydfil, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg
|
Phone | 14 days ago |
|
Neath
|
TV | 18 days ago |
|
Merthyr Tydfil
|
Internet | 20 days ago |
|
Pontypridd
|
Phone | 24 days ago |
|
Maesteg
|
Total Blackout | 26 days ago |
|
Neath
|
Phone | 26 days ago |
Community Discussion
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EE Issues Reports Near Glyn-neath, Wales
Latest outage, problems and issue reports in Glyn-neath and nearby locations:
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Chris (@chrisjjames_) reported from Neath, Wales@EE my ee Internet has been down for the last five hours. What's going on?
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Theloneliest Monk (@KvetchHell) reported@EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.
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Bodz84 (@AFCBUDDY85) reported@Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(
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Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?
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Naser Khwaja (@naserkhwaja92) reported@omxran @EE Also never discuss tech with me. Just don’t.
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Chris Capitale (@chriscapitale) reported@EE be a champ, buy @O2 and invest in their network
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Rachel Bridge (@rachelbbridge) reportedGotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!
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Karishma Dave (@tripletno_3) reported@EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone
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Sal (@sallyloumac) reported@PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.