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EE

EE outages and service status in Glyn-neath, Wales

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Glyn-neath, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 6:10 AM GMT+1.
  • 50% Internet (50%)
  • 38% Phone (38%)
  • 13% Total Blackout (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glyn-neath, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Maesteg, Neath, and Merthyr Tydfil.

CityProblem TypeReport Time
Pontypridd Phone 18 hours ago
Maesteg Total Blackout 2 days ago
Neath Phone 2 days ago
Neath Phone 3 days ago
Pontypridd Internet 14 days ago
Pontypridd Internet 21 days ago

Nearby cities with recent reports

Neath

2 recent signals

2 days ago
Pontypridd

1 recent signals

18 hours ago
Maesteg

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies ๐Ÿ˜ฃ

  • Jamesdroid1
    James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • DanielCole03
    Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • thegeekmiles
    Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we canโ€™t use. Yet

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah ๐Ÿ™ˆ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโ€™s signal issues or something that they can fix their end!

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but itโ€™s ok apparently because @EE customer service team said I can use โ€œwi-fi callingโ€ instead ๐Ÿ™ˆ๐Ÿคก๐Ÿคก #joke

  • ConnectionCarl
    Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • chrisjjames_
    Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise whatโ€™s wrong please and an ETA on when normal service will resume?

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Itโ€™s about the continued signal issues and having to ring each month and my husband checked yesterday & they havenโ€™t given him his credits Iโ€™ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bladestylez02
    Curtis Evans (@bladestylez02) reported

    @GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****

  • Adamh29A
    ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿฆˆ๐Ÿ„ฐ๐Ÿ„ถ๐Ÿ„ด๐Ÿ„ฝ๐Ÿ…ƒ 357๐Ÿฆˆ๐Ÿ‡ฌ๐Ÿ‡ง (@Adamh29A) reported

    @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

  • LiterateCynic
    Literate Cynic (@LiterateCynic) reported

    Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @CooperativeBank @EE is @EE one of your customers ? or is this just another case of rich establishment sticking together against the poor little nothing man ?

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? Iโ€™m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

  • chellebadita
    Rachelle Georgina๐Ÿ‡จ๐Ÿ‡ฎ๐Ÿ‡ท๐Ÿ‡ด๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@chellebadita) reported

    @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

  • brdinvestigate
    BRD Investigations (@brdinvestigate) reported

    @EE Why have you suspended my services when I've paid over ยฃ120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!

  • s1l2j
    Steve Jay ๐Ÿšซ by CRT ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (Starmer out)!! (@s1l2j) reported

    @EE this is my internet yet again. Itโ€™s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg