EE outages and service status in Glyn-neath, Wales

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glyn-neath, Wales

The most recent EE outage reports came from the following cities: Neath, Aberdare, and Merthyr Tydfil.

City	Problem Type	Report Time
Neath	Internet	1 month ago
Neath	Phone	1 month ago
Aberdare	Phone	1 month ago
Merthyr Tydfil	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 2 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Helen Watkins (@Helz8310) reported 3 minutes ago from Pontardawe, Wales

  @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

• 
  James Jenkins (@Jamesdroid1) reported 4 minutes ago from Aberavon, Wales

  Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

• 
  Magic Man (@MagicMerry88) reported 7 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  lisa marshall (@lisa150_5) reported 8 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Tim Powell (@timscoreboard) reported 9 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Owain Llŷr Harris (@owainharris3) reported 12 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 13 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  lisa marshall (@lisa150_5) reported 23 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Robert Francis #FBPE (@astra46) reported 24 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  lisa marshall (@lisa150_5) reported 31 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Neil (@neilbennett0707) reported 35 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 36 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 36 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  . brydieloa (@brydielwoodward) reported 38 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Ricky Mainwaring (@rickmainz1989) reported 50 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Brian Evans (@brianevans83) reported 54 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  KD Hansford (@kdhanz) reported 58 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 59 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Ponty Butchers (@pontybutcher) reported 59 minutes ago from Pontardawe, Wales

  @izzicca @EE Bad signal maybe mate 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Chippendale (@chipods) reported 11 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Alan Royston (@pagechord) reported 11 minutes ago

  @EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!

• 
  Alan Royston (@pagechord) reported 13 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Stuart1959 (@StuartT34021273) reported 16 minutes ago

  @EE hi I would like to cancel my tv & broadband package & before you say i can't because I have a contract then I will take this further as I'm sure it's illegal to charge for something you can't provide I will phone tomorrow when your so called telephone service 150 opens 🤬

• 
  Scott Mackie (@smacktoid) reported 21 minutes ago

  @EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

• 
  ChrisM (@chrismaddison74) reported 24 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  EMSsays (@EMSSays) reported 27 minutes ago

  @EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault

• 
  Chris Dee (@chrisdee2016) reported 30 minutes ago

  @EE @WeAreOpenreach Neighbour was connected via the post today we have now been told to cancel and re submit the order and have to wait yet again till it can be sorted after waiting two years the whole street has it apart from our property after being on the list two years !

• 
  Carl bell (@carlbell85) reported 30 minutes ago

  @EE Tried that they can't help I will stop paying the bill and see how long it takes you to sort it then

• 
  Mossbank (@mossbank) reported 31 minutes ago

  Hi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE