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EE outages and service status in Glyn-neath, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Glyn-neath, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Glyn-neath, Wales

The most recent EE outage reports came from the following cities: Neath, Aberdare, Merthyr Tydfil, and Porth.

CityProblem TypeReport Time
Neath Internet 12 days ago
Neath Phone 12 days ago
Aberdare Phone 17 days ago
Merthyr Tydfil Internet 21 days ago
Neath Internet 28 days ago
Aberdare Internet 28 days ago

Community Discussion

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EE Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • ConnectionCarl
    Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • pontybutcher
    Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • DanielCole03
    Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • Helz8310
    Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • thegeekmiles
    Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • HuwJones58
    Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • timscoreboard
    Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE Done that today - they reset the mast (even though your system said no internet issues) now it’s even worse than before!! 4 hours I’ve been logged on with minimal activity…. How do I complain so I don’t pay my next bill as am not paying for service we’re not receiving!

  • KingArthur22038
    Mugiwara Arthur 🏆 (@KingArthur22038) reported

    @Gazmeister01 @England @EE Never said I was English did I?

  • OniSuika
    鬼萃香 OniSuika (@OniSuika) reported

    @EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE Sounds like a real waste of time considering the social media team don’t have access to any accounts. They are literally just paid to redirect you to somewhere they think can help.

  • Ph1ltheee
    Phil Olson (@Ph1ltheee) reported

    Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

  • desikuri09
    reena (@desikuri09) reported

    @EE As a business I should receive my bills, the app doesn’t work nor can I download these online. I have to call to receive my bills - this is very poor service if you cannot even give business customer their bills. Hopeless customer service based in India -no manners

  • ALivMusico
    Andrhu (@ALivMusico) reported

    @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

  • GNtraincrewsFC
    Great Northern Traincrews FC (@GNtraincrewsFC) reported

    @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

  • Harry_White96
    Harry (@Harry_White96) reported

    @EE internet struggling at half 10 at night with just my Xbox connected to it is a ******* joke. I'm paying for an apartment WiFi "optimiser". Reported this so many times but just get sent to a bullshit AI chat that doesn't help

  • AcharyaShahV
    AcharyaViren (@AcharyaShahV) reported

    BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.