EE Outage Report in Glyn-neath, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Glyn-neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Glyn-neath, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Neath, Aberdare, Porth, Pontypridd, Pentre, Maesteg, Ferndale and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Glyn-neath, Wales
Latest outage, problems and issue reports in Glyn-neath and nearby locations:
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Aled Thomas
(@AledThom) reported
from
Tonypandy, Wales
@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Rob O'Keefe
(@WelshROK) reported
from
Merthyr Tydfil, Wales
@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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EmmaLou
(@Emma_AVFC) reported
@JAMES2296RED @EE I have the exact same problem. I have used two different browsers and cleared all my data. I don't really want to call to upgrade, I like being able to look on the website and I can't even do that at present, just takes you back to the same landing page. Very frustrating 😤
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Michelle
(@MichelleKClarke) reported
@EE upgraded online & I have received an email that you need “a bit more information from me” Can you tell what information you’ll need as I’ve been with you for well over 15 years! I just want to upgrade my sim only deal, upgraded online to avoid customer service calls
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Ellie T
(@longman_elisa) reported
@EE help !! I saw an app that said free heart monitor and when I selected it there is a £67 yearly charge 😟 it said to cancel within 3 days and I’m finding it impossible to work out how to cancel
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Jill Gifford
(@jillzg) reported
@EE sick to death of my home broadband being either totally down or slow !!! I was guaranteed a minimum speed ... it’s not happening what is going on ? My kids have used all their data !!!
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Sophie Morgan
(@SophieMorgan5) reported
@EE hi, I'm due an upgrade but every time I try and sign in it tells me something has gone wrong and I'm logged out. I can't view it on private or see any offers you currently have on phones.
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Paul Bentley
(@Paulbentley1981) reported
@EE If I'm not logged in to my EE account then everything is fine but when it tells me to login I login then it takes me back to the begining and I have to scroll through every product but when it gets so far it just shows a spinning symoble underneath and won't load anymore product
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Dan Storry
(@danstorry) reported
@EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.
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Thomas Coyle
(@ThomasMCoyle) reported
@EE what is it with your broadband? it’s fine one week then the next week it’s then on off on off 7/8 times an hour! We pay for a service but it just keeps playing up. This is especially irritating as me and the wife are working from home! Speed is fluctuating like crazy too!
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Ross Macrae
(@viperpiper33) reported
@EE got a new pay as you go sim, using unlocked iphone 8. Only gives me 1 bar of service anywhere and data never works. Is there something I'm missing or have I wasted my money?
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Jessica hamilton
(@jessabell64) reported
@EE are there problems with the service in my area this evening have had no 4g most of the day when trying to load app and log in to account also saying error?