EE outages and service status in Glyn-neath, Wales

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glyn-neath, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Maesteg, Neath, and Merthyr Tydfil.

City	Problem Type	Report Time
Pontypridd	Phone	1 day ago
Maesteg	Total Blackout	3 days ago
Neath	Phone	3 days ago
Neath	Phone	3 days ago
Pontypridd	Internet	15 days ago
Pontypridd	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

• 
  Brian Evans (@brianevans83) reported 3 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Gareth Lewis (@cllrglewis) reported 5 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Neil (@neilbennett0707) reported 5 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Rob S Photography (@photographyrsp) reported 11 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Owain Llŷr Harris (@owainharris3) reported 11 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Brian Evans (@brianevans83) reported 13 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Magic Man (@MagicMerry88) reported 14 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Helen Watkins (@Helz8310) reported 14 minutes ago from Pontardawe, Wales

  @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 16 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Tim Powell (@timscoreboard) reported 23 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  James Jenkins (@Jamesdroid1) reported 25 minutes ago from Aberavon, Wales

  Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

• 
  Emma miles (@thegeekmiles) reported 27 minutes ago from Pontardawe, Wales

  @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 27 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Ricky Mainwaring (@rickmainz1989) reported 36 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  lisa marshall (@lisa150_5) reported 37 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Carl Gough (@ConnectionCarl) reported 50 minutes ago from Ystalyfera, Wales

  @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 52 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Rob O'Keefe (@WelshROK) reported 55 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  lisa marshall (@lisa150_5) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 59 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 7 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Laura-Beth Roberts (@Qydyn) reported 7 minutes ago

  @EE I have already called 150 which is part of my complaint! I have emailed it to complaints. I would think at this stage EE should contact me

• 
  Sam J (@samj2501) reported 8 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Alan Roberts (@AlanRob68902430) reported 9 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  fiercebadger64 (@fiercebadger64) reported 11 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

• 
  Geordie-InOz85 (@ToonFan85) reported 16 minutes ago

  @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.

• 
  william benstock (@will6310) reported 16 minutes ago

  @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture

• 
  Michael Knight (@michaelmknight) reported 18 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  Brian Slater (@BrianSlater1976) reported 18 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  mumtaz khan (@nayah_2010) reported 26 minutes ago

  @EE worst customer service ever will never go with you again