EE Outage Report in Glyn-neath, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Glyn-neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Glyn-neath, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Tonypandy, Port Talbot, Porth, Ferndale, Aberdare, Neath and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Tonypandy |
TV | |
| Port Talbot |
Wi-fi | |
| Pontypridd |
Internet | |
| Porth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Glyn-neath, Wales
Latest outage, problems and issue reports in Glyn-neath and nearby locations:
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Visual storyteller
(@ImisiBamiro) reported
EE broadband is so trash. Can't wait to leave It's one problem after another. @EE fix up or just let me off my contract
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Thomas O'Duffy
(@ThomasODuffy) reported
@EE You have the data to do this at a network level.
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snitchy18
(@snitchy18) reported
@EE I only have 4G I bham city centre. Does this mean I can use internet as nothing is working as the signal seems to be poor and I want to check trains
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AyeBorders Colony Dweller
(@AyeBorders) reported
@EE Of course I'm unhappy. I didn't realise it was a sale. It was a 'free' gift. I want my money (around £500) back. The tablet has lain gathering dust for 2 yrs. It was a con to tie me to a 2yr contract for something I never asked for or needed. So please escalate. @EE dodgy sales.
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John Spencer
(@jonniespence) reported
@EE you have major issue. Carrier time in the UK is nearly 2mins out from NTP time servers. The issue here is when using OTP Authenticator apps, the codes are invalid because your time os too far out of world clock. Urgent fix required.
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Sarah-Kimberley
(@PlayforthSarah) reported
@bt_uk gotta love being a loyal customer with @EE and joining BT yet both leave a family without internet/tv with SEN children for over a week due to move.... think its time I left EE instead of renewing... cant even give a 4G portable device to keep kids connected a week!
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Rob
(@fitzy89) reported
@EE I want to get a child Safer eSim for my sons phone, do they have their own EE app account to download this or would the account holder need to login on the his phone to set it up? I wouldn't want the child to have access to the main EE account through the app
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Thomas O'Duffy
(@ThomasODuffy) reported
@EE I have your top tier 5G plan and 2025 flagship phone yet your roaming service in San Francisco is ridiculously poor. I'm fortunate I have a second sim that is not EE which is far more reliable.
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AyeBorders Colony Dweller
(@AyeBorders) reported
Long chat with @EE today. My own fault because I just paid bills and never really checked them. Turns out that for two years I've been charged £20+ per month for the 'free' tablet we were given in a promotion. Didn't know about SIM. £500 they've conned me out of. @EE are crooks.
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Woolrich
(@freya_woolrich) reported
@CoreanoRin22590 @AskPayPal I can’t login to PayPal as even though I topped up @EE phone number on Monday , it appears to be disconnected. So I cannot receive any texts