EE

EE Outage Report in Glyn-neath, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glyn-neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Glyn-neath, Neath Port Talbot, Wales 01/25/2026 19:45

January 25: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Glyn-neath, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Pontypridd, Port Talbot, Porth, Ferndale, Aberdare, Neath and Pentre.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Phone
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomTonypandy TV
United KingdomPort Talbot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • milds02828 ashlee (@milds02828) reported

    @EE WHY IS EE DOWN?!

  • MrTeeVlogs Mr Tee (@MrTeeVlogs) reported

    @EE why is 150 taking me direct to business as opposed to customer service?

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @EE Sorry been in hospital receiving treatment and at home recovering! Just tried ring up to upgrade and explained my situation but you guys were no help 🙄

  • tr1sO tr1sO (@tr1sO) reported

    @EE is there an issue right now with WiFi Calling? Reception when I receive or make calls is terrible (I’m basically unintelligible). Disabled Wifi Calling…all back to normal. Has been like this for a few days. Just worked it out by process of elimination…

  • IsmaeelKhalid3 Ismaeel Khalid (@IsmaeelKhalid3) reported

    @EE I’m trying to order an Apple Watch ultra. But everyone I choose the plan. It goes to the added protection options. But I cannot click next. It’s greyed out and It says to buy this you need an existing ee plan. Then when I login it says I can’t upgrade

  • nickheywood1987 Nick Heywood (@nickheywood1987) reported

    @EE upgrade to the new iPhone ! I think not when I can’t even login ! What the hells going on!!!!

  • benbristowuk Ben Bristow (@benbristowuk) reported

    @EE taking the mickey. Signed up for an iPhone 14 Pro plan, got a great deal. Then told to ring up after going through on the site. Waited 50 minutes on hold just to tell me I don't have enough credit history (never had a problem with any other company) 1/2...

  • KaramShaltan Karam Shaltan (@KaramShaltan) reported

    @EE I’m in Sweden my roaming is on but I’m unable to call people in the UK. People from the UK can call me, can you solve this problem please?

  • MatesI Istvan Mates (@MatesI) reported

    @EE Hi, do you really not have a number that I can call you on without a roaming charge outside Europe? I’d like to do my anytime upgrade but the site is broken and £2.05 per minute is rather expensive

  • iamdavet Dave Thompson (@iamdavet) reported

    @EE Hi, how do I speak to someone about upgrading the to the new iphone? Tried to upgrade one phone and I’ve had an email saying you need more info tried to upgrade the second phone to be told there was an error after checkout I’m now £200 down with no information about my order