EE Outage Report in Astbury, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Astbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Astbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Astbury, Cheshire East, England
The most recent EE outage reports came from the following cities: Leek, Stoke-on-Trent, Newcastle under Lyme, Alderley Edge, Congleton, Crewe, Macclesfield, Sandbach, Brown Edge and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Internet | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Phone | |
| Alderley Edge |
Phone | |
| Stoke-on-Trent |
Phone | |
| Congleton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Astbury, England
Latest outage, problems and issue reports in Astbury and nearby locations:
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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Jake
(@JakeLCartwright) reported
from
Shavington cum Gresty, England
@EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Cheadle, England
@EE Poor show today folks. No customer service?
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
I'm guessing I'm not the only one having @EE internet issues on my phone?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
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Ben
(@pashasolecci) reported
from
Stoke-on-Trent, England
All day no signal lads what’s occurring @EE
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
@EE amazing consistency with appalling customer service and lack of support. #TruthBeTold
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Craig Green
(@BeardedGreen1) reported
from
Stoke-on-Trent, England
Was told by @EE that there was maintenance work happening. No issues but to my suprise I wake up this morning and now I have 5G! My speeds over 200mbs now.. Just that upgrade end of next month to do and il be happy
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@EE Trying to get it set up is a nightmare though and no one at ee seems to want to help
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Dr Rebecca Bowler
(@GreenBowlerHat) reported
from
Keele, England
@EE help! Our broadband went down to a 1/6 of its usual strength on Friday and still isn’t back to normal. I have a lot of work calls this week and it’s not going to be good enough for video calls!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Lock
(@lock_sar1991) reported
@EE No signal for at least 8 days this month yet still expected to pay a full bill! Rising bills to an extortionate ammount! Roll on end of contract!!
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paul Gough Hopkins
(@vipodcasting) reported
@john1genius @EE Oh no. They are not the worst, they will quote some unknown survey company at some point who told them how great they are and how much their customers love them.
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James
(@JameswhufcJones) reported
@EE Hi, I struggle to get signal 50% of my week when I’m in a certain postcode, any idea why? I don’t get calls or texts but then will randomly gets several texts saying I’ve missed calls
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Michael Budd
(@michaeljbudd) reported
@EE - My service has been suspended because of “nonpayment”. I just made two different payments on my account but it doesn’t update the status. Is it possible to turn my service back on? I’ve now overpaid… 7487734010
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Muhammad Shuaib
(@Taer_E_Lahooti) reported
@EE I have purchased £20 top up on existing PAY-AS-YOU-GO SIM but cannot find a way to activate the £20 pack. The only option I get after logging into myEE is buying new SIM. Please help.
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THE BAND OF BROTHERS
(@Raggamuffin5446) reported
from
Kilgetty, Wales
@joehoward91 @EE With the service as bad as it is In Pembrokeshire constantly going down daily and with this over-inflated price increase we should be offered an option of being released from the contract with no penalties.
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Ade_ola_Tai_wo 🇳🇬 🇬🇧
(@Ade_Ola_Tai_wo) reported
@EE I’m really upset with you, you keep over charging me when I was told my bill will go down
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John Gaskell
(@John_Gaskell) reported
@EE Poor CS and £8+ price rise. See ya!
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Trucker Joe 🚛💨
(@TruckerJoeUK) reported
Well looks like I'll be calling it a day with @EE come June. Latest email is going up £5 soon. It's gone from £33 to £36 and now £41. As I'm a customer from #Orange days will soon be gone. @SMARTYMobileUK are offering 200gb 30 day contract for £17. No brainer really.
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paul Gough Hopkins
(@vipodcasting) reported
@EE @Richard_hammond What help would EE actually offer. Standard in debt advice such as ask debt charities?Cutting the customer off until they pay? How do we get this magic other help then as we’re all pretty vulnerable to cost of living crisis.