EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Phone	4 days ago
Wolverhampton	Internet	10 days ago
Walsall	Internet	12 days ago
Birmingham	Internet	12 days ago
Dudley	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  j7b7 (@Jeanybabesb) reported 9 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Jean Thierry (@MutliRaceMan) reported 9 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  PeteSloanPhotography (@psphotography79) reported 13 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 13 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Waseem Zaffar (@WaseemZaffar) reported 14 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 14 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 20 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Keith Cartwright (@keith291) reported 24 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Dan Badger (@badgers_back) reported 27 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  Charles Thomas (@revCTStAndrews) reported 27 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  upsie daisie (@upsiedasie) reported 36 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Zee (@ZSJaved123) reported 37 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Joanne Gough (@RosieJ0) reported 39 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Paul Clayton (@Claytoncast) reported 45 minutes ago from Birmingham, England

  Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 50 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Lesa Horton MBE (@horton_lesa) reported 58 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Keith Cartwright (@keith291) reported 58 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  James Houghton (@UniqueJames) reported 60 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Dan Harris (@dan04harris) reported 60 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  rob jones (@dodge109) reported 60 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Math (@inlandtaipan1) reported 2 minutes ago

  @EE on my 40min train journey from central London to kent just now, i had data availability for about 10mins in total. As an EE customer, your 4G/5G data coverage is utterly atrocious.

• 
  DR (@ulookingatmefu) reported 3 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  JamesNStringer (@MrJNStringer) reported 3 minutes ago

  @EE how on earth can you have 4 bars of signal and 5G and yet you can’t do anything online. Horrendous!

• 
  Math (@inlandtaipan1) reported 5 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  Sarah Dixon (@SiDix67) reported 8 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 9 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Alan Battaglia (@BattagliaAlan) reported 10 minutes ago

  Whatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful

• 
  Kev (@vpharm) reported 12 minutes ago

  @EE EE are so stupid that they signed a stranger a new phone contract & claim they live at my home address. EE then demanded to know my full name, address & date of birth. Why should I give my surname & date of birth to corrupt company given they have been fined by @ico & @ofcom

• 
  Haider (@h_alhamoud) reported 14 minutes ago

  @EE even here no one trying to help direct! @ee

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 15 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!