EE

EE Outage Report in Cradley Heath, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 12/09/2025 06:50

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Bewdley, Tipton, Solihull and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout
United KingdomDudley Internet
United KingdomBrierley Hill Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • richardpfranks Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • cseaman1975 Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • badgers_back Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • harvey_khela june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • gukea Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemma33571821 Gemma (@Gemma33571821) reported

    @EE why is your network so ****?

  • DMBarnes95 deano 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DMBarnes95) reported

    @EE can’t login on your page - is it a you problem or me problem. - I’ve sent you a dm

  • CharlyannBurton Charlyann 💙 (@CharlyannBurton) reported

    Anyone else got issues with @EE wifi? 😤😤

  • dawg_cookie CookieDawg (@dawg_cookie) reported

    @EE how can you write "we are not aware of any outages" hundreds of times and still not be aware of any outages. So frustrating to read as a customer. Both mobile and broadband have been almost non existent since Sunday.

  • RMCB_86 RMB (@RMCB_86) reported

    @ToughBamboo @EE Well the location and area I am in I have half a dozen people all on ee having network problems so the issue still persists

  • rnero_47 Trinibad Shaunie🅱️👁🤙🏿 (@rnero_47) reported

    Looooool EE are by far the worst how am I outside with one 4G bar @ee

  • MJamesonOhYes Matth-oOoOo 👻 Jameson (@MJamesonOhYes) reported

    Not sure but I THINK the @EE phone support guy just slipped in a 'love you' as he signed off

  • hemal_96 Hemal (@hemal_96) reported

    @EE Hello, this particular tweet was directed at my data not working. I was trying to use it as I had no WIFI internet thanks to @virginmedia.

  • hemal_96 Hemal (@hemal_96) reported

    @EE Hello, this particular tweet was directed at my data not working. I was trying to use it as I had no WIFI internet thanks to @virginmedia. So I was basically left without a solid internet connection.🙃 #21stcenturyproblems

  • CharlotteTwy Charlotte Twyman (@CharlotteTwy) reported

    @EE Hello, yes we are, been on hold to the customer service team for about 10 minutes and still no one answering