EE Outage Report in Cradley Heath, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Tipton, Bilston, Birmingham, Willenhall, Walsall, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Dudley, Smethwick and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton |
Internet | |
| Bilston |
Total Blackout | |
| Bilston |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Willenhall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cooper
(@PaulCoo52256060) reported
@EE Hi Taylor. My 24 month contract is up in mid Nov, so I'm sure that makes me fall within the 17 month eligibility. I registered for the PS5 with you in January and have heard nothing. I know these went quick and my chances were slim, but you didn't help..
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Barry Gasgarth
(@TheBazGaz) reported
@browny996 @EE You have to login via MyEE app, not via the website.
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SteW_CM0102
(@SCm0102) reported
@Hearne7 @EE @MythCollects Well I managed to get Oliver a series a Xbox which never gets touched! So that was a waste in itself! I need the disc version too as I’ve prob spent about £400 on VR stuff too
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Adam Baker
(@AdamBak29805537) reported
@EE @Jubed75161907 Dont bother, it doesnt work. Registered on 2 different email addresses and phone numbers and got nothing.
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Carley Leith
(@carleyleith) reported
@EE Every step in the ‘usual’ process for cancelling an account have been completely missed by your company, someone in your company has made a colossal error here, and somehow it is my Mum’s responsibility to fix it?
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Matthew Harrington
(@10n6) reported
@EE so I call to try to leave. No phone or sim now so tried to get sorted but ran out of time... You can login and sort I was told. Lots of pain later managed to sort my online access and logged in... and... "Call us to leave" Really!!!!🙄 It should be an end-to-end UX guys!
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Dan
(@Dan37791944) reported
@EE Well what a joke today was finally managed to get a pst added to my basket to be told I have to wait for a pin to verify who I am and it never arrived live chat told me to phone person on the phone told me I need to speak to live chat what a complete joke you are EE
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Dan
(@Dan37791944) reported
@EE well what a complete joke this morning was sat in your store waiting for a ps5 when I finally managed to add one to my basket I had to get a pin sent through that never arrived what an absolute joke thanx EE
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demoness
(@demones52947340) reported
@EE poor allowances, poor service, expensive, offers little. Cue the 'sorry you feel that way' dismissal'.
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Ian Braisby Tour Guide
(@IABtours) reported
Have to say that @EE Business Support consistently offers the best customer call-in service I use.