1. Home
  2. Companies
  3. EE
  4. Cradley Heath, England
EE

EE Outage Report in Cradley Heath, Sandwell, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Kidderminster, Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Kidderminster Wi-fi 2 hours ago
Birmingham Internet 23 hours ago
Birmingham Total Blackout 2 days ago
Birmingham Wi-fi 2 days ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • UniqueJames
    James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • Pingviners_n
    P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • badgers_back
    Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • LiamHBCFC
    Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • mercede72928186
    ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jeupham
    John Upham (@jeupham) reported

    @EE As a one off. May I do this via the EE web site rather than the app as my fingers are too large and my eyesight too poor.

  • Guesty22
    Matt Guest (@Guesty22) reported

    Why is the @EE app so appallingly bad. Just want to pay a bill and it’s constantly showing errors. This is monthly.

  • I_am_KenBarlow
    Ken Barlow (@I_am_KenBarlow) reported

    And your on-hold music is awful @EE

  • Michael21412246
    MRJ1878 (@Michael21412246) reported

    @EE You're not very professional at all The texts aren't sending, as if you don't want to help Pathetic

  • StAustellAdam
    Kuan Yin meets Marici (@StAustellAdam) reported from Truro, England

    Hey @EE Right now, 21:35 on a Friday evening, in the centre of Truro, this is the appalling state of my 4G connection. This is a regular occurrence, any time of day, but again I find myself so frustrated that I'm calling you out on Twitter. Many millions of users pay you huge amounts of money ... you really need to up your game for your customers. @Starlink is breathing down your neck now, and price comparison means many of us could very well switch providers if service doesn't improve.

  • LoyEllie2
    Ellie Loy (@LoyEllie2) reported

    @EE I have spent weeks trying to support an adult child with SEN to sort a debt mess. He has a repayment plan which he is paying but you keep demanding another sum which when we complained you told him to ignore. Now you are again threatening to cancel the plan and causing 1/2

  • Diem1970
    David⭐️⭐️ (@Diem1970) reported

    @bt_uk can you please explain to me why when we had the bot hub we NEVER ever had an issue but since this @EE Hub has been here we simply cannot get stable connection. Shambles and will be cancelling. #Wifi

  • pascal_mom
    Pascal Mom (@pascal_mom) reported

    @EE you messed up my contract. I cannot be reachable anymore. Need someone to fix it asap please

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @EE That is what I did. I have not received a phone call follow up. Do you actually see my problem here?

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @EE its not me, it's You, the change to the Full Works inclusives 1 just 1, which you get with the All Round cheaper, and forcing us to take Roaming. It's a no, so after being with you since the Samsung S1. Its over. And to try charge me Double what O2 is. and be rude.