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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 12/02/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Oldbury, West Bromwich, Birmingham, Smethwick, Halesowen, Redditch, Walsall, Dudley, Bewdley, Wolverhampton, Sutton Coldfield, Tipton, Solihull, Kingswinford and Bromsgrove.

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City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomSmethwick Total Blackout
United KingdomBirmingham Total Blackout
United KingdomHalesowen Internet

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @bt_uk you should never have merged with @EE you have just dumbed down customer support as i was lied to about full fibre hence now paying out of contract broadband i will tomorrow try to renew contrat with old bt hub not this new b/s ee full fibre hub i am absolutely steaming angry

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

  • thazeltonhouse Jeannette Matelot (@thazeltonhouse) reported

    @EE I am trying this as after an hour on the phone the young man couod tv find my account. App no good either.. My problem: new customer -July - and although it initially worked I can no longer get Now on my TV. I can get it on iPad/iphone. Email address please.

  • mrsjaclong Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported

    Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv