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EE Outage Report in Cradley Heath, Sandwell, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Oldbury Wi-fi 12 hours ago
West Bromwich Internet 14 hours ago
Birmingham Internet 17 hours ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 2 days ago
Walsall Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • Breny85
    Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • kieran_stanley
    Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • relleypaul
    RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • stayingaliveuk
    Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • jedibikrt76
    jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • richardkimberl3
    richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • kelaniebookie
    Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • dan04harris
    Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpcrusader
    The Grump Crusader 🦇 (@grumpcrusader) reported

    @DSR_F11 @EE They don't, but their CEO might. I usually give the monkeys a shot at resolving the problem and then I just write to the CEO. Then you get an apology, what you want and a gift of some sort as a gesture of goodwill.

  • SlinbagTheGreat
    Slinbag 🏴󠁧󠁢󠁥󠁮󠁧󠁿 󠁧󠁢󠁥󠁮󠁧󠁿ن😀 #KBF (@SlinbagTheGreat) reported

    @SouthwarkMatt @Femi_Sorry @EE Yes. And? Femi can take his custom anywhere he likes, just as EE can take adverts from anyone they like. Neither should try to stop the other. Got a problem with that?

  • RichRedVoices
    Rich (@RichRedVoices) reported

    @LozzaFox @EE @Femi_Sorry You tried to cancel Sainsbury’s you hypocritical tit.

  • slaphead54
    Dave Burn (@slaphead54) reported

    @EE as a satisfied customer with mobile and broadband from you I would ask you not to advertise with or associate with GB News radio station. If you do I would have to make alternative arrangements. #DontFundGBNews

  • grumpcrusader
    The Grump Crusader 🦇 (@grumpcrusader) reported

    @DSR_F11 @EE The problem is that you're just dealing with monkeys that honestly don't care, they just want to make it to the end of their shift. They work for a nice big organisation with millions of customers so they think their job is nice and safe and who cares if you leave.

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

  • DSR_F11
    ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @steffmogs @VodafoneUK @EE Well I am sure there are challenges with each, but at least they answered me promptly and seem interested in having me as a customer

  • stevemo18645711
    steve moore( dayglowfish) (@stevemo18645711) reported

    @Femi_Sorry @EE Please those who will not support this idiot and those like him & the woke. Please switch to EE.

  • amandafclark
    Amanda 👩🏽‍💻 (@amandafclark) reported

    Kevin Bacon ?? Did he have an acting career ? Now he is just the awful @EE stand in. Yawns. So bored.

  • SeldomGruntled
    Charlie B (@SeldomGruntled) reported

    @ee is there a known issue with line speeds in Barnet area today, please? Been slow all afternoon (various devices) around 1 Mb.