EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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François Souyri
(@francoissouyri) reported
from
Birmingham, England
@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Karl W Newton Photography
(@kwn_photouk) reported
from
Birmingham, England
@EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Garath Williams
(@therealGDJ) reported
from
Solihull, England
@EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Iain Lewis
(@idl3wis) reported
from
Wolverhampton, England
@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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Dave
(@stourdave) reported
from
West Bromwich, England
@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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Gordé
(@ReissOmari) reported
from
Birmingham, England
alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Paul Williams🦁
(@pgw1) reported
from
Birmingham, England
@EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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rob jones
(@dodge109) reported
from
Wolverhampton, England
@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Gibbons
(@funkaygibbo) reported
@EE I'm getting the error " A system error has occurred". Is your site down ? Trying to activate my pack on a new sim.
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Imthaz
(@imthaz) reported
@EE hi, I want to deactivate an Apple Watch Data plan but can't find it when I login to my account online. Do I have to call to get this done?
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plumberboy
(@plumberboy16) reported
@EE please please please is there anyone at EE . Want to return a phone online filliled in the form twice, nothing . Keep calling but long wait times Cant take phone back in store. WORST CUSTOMER SERVICE 😭😭😭😭
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Nick Goodall
(@NickGoodall89) reported
@EE Absolute **** customer service
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☘️Katie☘️
(@Star71Katie) reported
@EE @EE Hi any chance of getting any help or assistance with my query? Been 5 days now.
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Tifa
(@t1fa__) reported
@EE No tracking info was provided also -I spoke to customer service today who mentioned that it could be up at 28 days for delivery, smh which I wasn't told on the 12th of Sept when I made the order. I was mislead and was told I would receive it on launch day 16th sept! not happy!!
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Dave Epps
(@eppsy75) reported
@EE hi I’ve ordered an upgrade to the iPhone 14 pro max in gold 128 gb but haven’t heard anything for a while would you be able to help thanks.
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Kevin
(@pingenet) reported
@EE is there issue in your network? I'm in Mayfair and impossible to get the 4g or 5g working on both my pc and my phone.
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Dean
(@Dog0nAcid) reported
Day 5 with no signal in the sn9 area ... What's going on @EE ! this is a joke
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Bandy 🇫🇷🇪🇺
(@aliband24) reported
@ee your London underground WiFi sucks