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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 01/07/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Solihull, Halesowen and Bewdley.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomWillenhall Total Blackout
United KingdomWillenhall Total Blackout
United KingdomBirmingham Total Blackout
United KingdomRedditch Phone
United KingdomBirmingham Internet

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SionMaiden Sion Maiden (@SionMaiden) reported

    @rhyslew90 @EE @ThreeUK Serious phone cold turkey yma 🤦🏻😢 very poor service ee . Advertised equipment with mobile number that no one could contact.

  • SA_Sharman Sarah Sharman (@SA_Sharman) reported

    @zozzie1985 @EE Yes. Her WiFi calling works, when she has WiFi. But why is the phone signal constantly dropping.

  • Bohemian_goth Bohemiangoth (@Bohemian_goth) reported

    Well @EE after 25 years looks like I'm going somewhere else! Me: This is what I have now. I don't want to pay loads more Ee: you can have 1/3 as much data, a cheap brand phone instead of a Samsung and one phone will cost the same as you pay for 2 now. Sky are cheaper. No ****

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • MichaelOwusujnr Michael Kwabena Owusu Jnr (@MichaelOwusujnr) reported from Enfield Lock, England

    @EE What is this stupid advert of EE with this snake stuff? What does it mean at all? Create a better advert than using our monies this nonsense advert which there is no understanding!

  • jodi_pilling Jodi Pilling (@jodi_pilling) reported

    @EE So fed up with poor service. On Sunday I asked to pay to courier my sons SIM & your agent said it was done. No SIM yet & no contact, & it's impossible to get through on phone unless you have 2 hrs to spare

  • simonshenton simonshenton (@simonshenton) reported

    @EE yet again no signal or service this time for seven days. You apologise and suggest I use WiFi? What if that’s not an option? I’m really disgusted that in total I will have had little to no service for 10 days. The UKs most reliable network?! Hogwash!

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE ... you need to sort it and A either get my email account unblocked or send the bill out by post earlier I will mention it in the shop next time I am in Nottingham town centre, blocking my account is illegal, so sort it or I will customer since 2017 and printed & filed `

  • terri_lou Terri-louise Calvin (@terri_lou) reported

    @EE Hi no still having issues, have ha da phone call that didn't seem to find anything but phone is still not working. Unsure what to do now, my singal has gone from 4 bars to 1-2 and cuts out regularly.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Well after 2 days of trying to @ee I give up. I guess that I will after get them to call me!! the only way I can initiate that is to cancel my Direct debit.