EE outages and service status in Cradley Heath, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 2 outage signals in the last 24 hours around Cradley Heath, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 7, 9:20 AM GMT+1.
- Internet (63%)
- Phone (13%)
- E-mail (8%)
- Total Blackout (8%)
- Wi-fi (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Dudley, Sutton Coldfield, West Bromwich, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 12 hours ago |
|
|
Internet | 18 hours ago |
|
|
1 day ago | |
|
|
Internet | 2 days ago |
|
|
Wi-fi | 2 days ago |
|
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
-
Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
-
june baby (@harvey_khela) reported from Dudley, EnglandWhat happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
-
gort (@andygorton63) reported from Dudley, England@dinglette1972 @EE **** em off go with someone else 👍
-
Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
-
Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
-
Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
-
Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
-
ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE I cannot gift data to my daughter through the app or my online account. Help please
-
Yusuf (@yusuf_huraira) reported from Birmingham, England@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
-
Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
-
-
ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
-
Dan Badger (@badgers_back) reported from Birmingham, EnglandArrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩
-
Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
-
alex spooner (@spoonaah) reported from Birmingham, England@EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve
-
Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
-
François Souyri (@francoissouyri) reported from Birmingham, England@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
-
Charles Thomas (@revCTStAndrews) reported from Albrighton, England@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
-
Demi (@MissDFreeman) reported from West Bromwich, England@EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?
-
Dip singh (@dip974) reported from Wednesfield, England@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sameena Ahmad 🇪🇺🏴 (@SameenaAhmad7) reported@Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.
-
𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
-
KAM Socialist (@keithmallinson1) reported@Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.
-
Alex Chippendale (@chipods) reported@EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible
-
Emma Lockhart (@EmmaLockha51775) reported@EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted
-
Beasty 90 (@90Beasty) reported@EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline
-
Martin Elliker (@MartinElliker) reported@EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely
-
ian westell 🏳️🌈🏳️⚧️😃 (@ianwestell) reported@Hepworthclare @EE The whole world is quietly going mad queuing in an automated service. Meanwhile in an abandoned office somewhere on an anonymous high street there’s a single telephone ringing, never to be answered again
-
Edfen19 (@edfen19) reportedAnybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price
-
Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,