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EE outages and service status in Cradley Heath, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Internet 2 hours ago
Oldbury Wi-fi 2 days ago
West Bromwich Internet 2 days ago
Birmingham Internet 2 days ago
Birmingham Total Blackout 3 days ago
Birmingham Total Blackout 3 days ago

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • gingerandnuts
    Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • sambillyard
    Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • Pattimwr
    Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • horton_lesa
    Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • APG1959
    Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • tattypatch1985
    tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Swiss_Tony
    swiss tony (@Swiss_Tony) reported

    @EE my cellular/4G has been down since Saturday AM and despite assurances it would be fixed, here we are over 48 hours and still down. Network status says fix in 16 hours but that was over 24 hours ago. Please help

  • shena_chilvers
    Shena Chilvers (@shena_chilvers) reported

    @EE help - iPhone 14 pro max complete blank when I woke up - had to plug into laptop to recharge it. Updated to 16.2 & now NO SIGNAL - NO DATA - NOTHING! Tying to call but can’t obviously! Having to use someone else’s phone but YOU AREN’T ANSWERING!Been 1/2 hr at mo still waiting

  • shena_chilvers
    Shena Chilvers (@shena_chilvers) reported

    @EE Finally got through, seems your mask is down yet again 😨

  • ImpossibleHelen
    Impossible Princess Helen (@ImpossibleHelen) reported

    @EE It is still not working. I have sent a DM as requested

  • Degendesigner
    Degen Car Designer (@Degendesigner) reported

    @EE you just cut me off after 40 mins on phone moving me around to 4 different departments. Useless customer service.

  • ls_1983
    Lee Stewart (@ls_1983) reported

    @EE Yes, god forbid anyone wants some sort of actual customer service at a time not convenient to a multi billion pound company. Sorry for not obliging and calling at a suitable time for you

  • timdavies1972
    Tim Davies (@timdavies1972) reported

    @EE any updates on internet issues in CF729ND I work from home and this is now a little concerning

  • LMorrisPhillips
    Lynne MorrisPhillips (@LMorrisPhillips) reported

    @EE Thanks David. The store have offered to help her to top up her phone when she nedds to.

  • MottyRW
    RichardM (@MottyRW) reported

    @O2 . Dear o2, this is a thread on your customer service. I have a contract with your for £10/month. I recently activated a USA travel bolt-on and travelled to the USA for 5 days where I utilised it (I note it included a shockingly bad 0.5mbps speed cap @EE are much better here)

  • owenhb17
    Owen (@owenhb17) reported

    @EE Hi Neil - thank you for answering my questions, very helpful. It looks like I'm better off staying out of contract and paying my £30.98 per month. Will take another look after the March price rises. P.S. did you pick up my note about the price increase link not working? Thanks