EE outages and service status in Cradley Heath, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Cradley Heath, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 18, 8:23 AM GMT+1.
- Internet (67%)
- Wi-fi (10%)
- Phone (10%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Dudley, Sutton Coldfield, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 hours ago |
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Internet | 1 day ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
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Wi-fi | 5 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dip singh (@dip974) reported from Wednesfield, England@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Demi (@MissDFreeman) reported from West Bromwich, England@EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?
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Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, EnglandHey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Gordé (@ReissOmari) reported from Birmingham, Englandalright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please
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june baby (@harvey_khela) reported from Dudley, EnglandWhat happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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Shane (@ShaneoTheBaggie) reported from West Bromwich, EnglandWhen will your service be fully up and running @EE? Mobile data still dropping in and out
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Waseem Zaffar (@WaseemZaffar) reported from Birmingham, EnglandThese attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Sam Billyard (@sambillyard) reported from Redditch, EnglandHey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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tanya mahon (@tattypatch1985) reported from Birmingham, England@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
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James Larner (@james_larner) reported from Birmingham, England@EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless
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Dave (@stourdave) reported from West Bromwich, England@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lewendon (@little_lisa85) reported@EE Can you tell me if my WiFi is down in Lowestoft
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D E A N 🍁 (@dalli_72) reported@EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!
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Christopher Tracy (@Milnero4) reported@EE I have lodged a complaint, hopefully they will listen to the call with the salesman.
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Real St Andrews (@RealStAndrews_) reported@EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(
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Daily Thoughts 🤷🏻♀️ (@dailythought99) reported@EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life
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Martin Elliker (@MartinElliker) reported@EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!
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Emily Atkins (@bahallathegreat) reported@EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit
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Rhian (@rhiangibson_) reported@EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…
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Gemma (@G3mmak74) reported@EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤
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Elena J (@Posi61) reported@EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.