EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Wolverhampton, West Bromwich, Walsall, Birmingham, Redditch, Oldbury, Bromsgrove, Hartlebury, Kidderminster, Wednesbury, Dudley, Smethwick, and Sutton Coldfield.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	4 hours ago
West Bromwich	Wi-fi	4 hours ago
Walsall	Wi-fi	4 hours ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  june baby (@harvey_khela) reported 12 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  PeteSloanPhotography (@psphotography79) reported 12 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Waseem Zaffar (@WaseemZaffar) reported 12 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 16 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  caroline palmer (@cazman3011) reported 20 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Dip singh (@dip974) reported 21 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  swingeymart (@theblackstrat) reported 25 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  JH 🥳🪩 (@jfrncs_) reported 26 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Keith Cartwright (@keith291) reported 33 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Joanne Gough (@RosieJ0) reported 39 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Dave Roney (@bigdavehotrod77) reported 40 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Sarita (@saritaverma11) reported 44 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  alex spooner (@spoonaah) reported 49 minutes ago from Birmingham, England

  @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 51 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Michael de Groot (@stayingaliveuk) reported 51 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Dannniiii😁 (@DaniiJonesX) reported 54 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  François Souyri (@francoissouyri) reported 58 minutes ago from Birmingham, England

  @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

• 
  nicole (@nicole118nicole) reported 58 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  rob jones (@dodge109) reported 60 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

• 
  R Joberns (@rjoberns) reported 60 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  not jay (@notjay92349724) reported 3 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  Alan Roberts (@AlanRob68902430) reported 8 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  Jonathan (@Jonfun7Mufc) reported 8 minutes ago

  @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 12 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  Ian Clark (@thebiggis) reported 12 minutes ago

  @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 13 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  British & Proud (@HLD159) reported 18 minutes ago

  @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

• 
  UniTED (@tedio74) reported 20 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Liam Parry (@liam_spx) reported 20 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Mike ⭐⭐ (@MaidaChelsea) reported 22 minutes ago

  @ee Wembley WiFi worst I've ever come across