EE Outage Report in Cradley Heath, Sandwell, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Walsall, Bilston, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Rowley Regis and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
-
Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
-
Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
-
Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
-
Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
-
Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
-
Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
-
tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
-
Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
-
𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
-
Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
-
jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
-
upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
-
Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
-
Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
-
James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
-
Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
-
jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Whitehouse 🇺🇦
(@adamdwhitehouse) reported
@EE My old phone connected automatically. Please signpost me to a how to guide to resolve the issue please. Thanks Adam
-
Matt Jaggar
(@MattJMedia) reported
@A138967 @ThreeUK Made a promise to myself in 2013 that I’d never go with them ever again after their awful service for 2 years and haven’t looked back since. @EE have had my back since. Worth paying extra for decent service.
-
kingosticks
(@kingosticks) reported
Nearly 10 days later and nothing has changed except @ee status page has gone from "will fix in 16 hours" to "there's a problem". They've suggested I go back to you and ask about the @Plusnet service I've paid for but am not receiving.
-
Chris Atterbury 🏴
(@chris_atterbury) reported
@EE could you please look into the issue with data in the Ysbyty Gwynedd area of Bangor, Gwynedd? I keep reporting it and sometimes I get no issues found or that you’ve fixed it but 2 months in it’s still the same! Shows 4G signal but nothing works and can’t make a call or text!
-
Asa
(@pgr3master) reported
@EE Ok thanks. If the network in the country am visiting has a 5G network would be able to use it? As thought EE would need to negotiate a 5g roaming with the various operators in other countries and I’ve not seen anything announced to suggest that has happened?
-
J A
(@tentativelyy) reported
@kuro_furasshu @EE You can cancel without charge as they're increasing above the rate of inflation. Call them and state the above, and that is what you wish to do. If they refuse, tell them you wish to raise a price increase complaint and will be following up with the Ombudsman.
-
J A
(@tentativelyy) reported
@mattrunback @EE You don't have to wait until renewal! You can cancel without charge as they're increasing above the rate of inflation. Call them and state due to price increase, you will be cancelling without charge as the increase is above the rate of inflation.
-
Charles Field
(@charles_uk) reported
Nice euphemistic email from @EE advising me that my prices are "changing" - ie increasing. Lots of figures but playing down fact the increase is almost 10%!!! Luckily I am a #Sky VIP with @SkyHelpTeam , and @gigaclear have got some good deals so I think I'm going to be ok!
-
John
(@Johnboy1977) reported
@EE can some please contact me on how I get out of my broadband contract. I moved from Sky and the service so far has been very poor. I had to buy a WiFi extender just to get a better WiFi signal from the hub which is only 10ft
-
Ruthie Eddington
(@ruthie_pigs) reported
@EE is there an issue with data gifting atm. Been trying to gift data since yesterday with no luck. My fiancé needs me to gift data so he can use his phone for maps so he can get to work tomorrow! Online chat function not working either.