EE Outage Report in Cradley Heath, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Brierley Hill, Sutton Coldfield, Wolverhampton, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Bewdley, Tipton, Solihull and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Dudley |
Internet | |
| Brierley Hill |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Robert Bedson
(@DrRobBedson) reported
@MarinaPurkiss @EE EE is actually the old enemy BT, they never change
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@MarinaPurkiss @EE I left EE a number of years ago and moved to O2. Their service has dropped though since partnering with Virgin Media
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Laura Vanderbooben
(@HorseRenoir83) reported
@MarleyBoxer14 @MarinaPurkiss @EE The deposit is because you need it to justify it based on your CC or you have deposit rated services (premium calling et) - if it’s that and you removed the service the deposit would be returned.
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Steve G
(@stevegaughan1) reported
@MarinaPurkiss @EE Not a surprise. They recently attempted to rip me off in relation to my phone and broadband. They will be getting a complaint and cancellation request issued very soon. Good luck getting your Mum’s charges resolved.
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Thomas Austin 🇪🇺#FBPD
(@EUtopean) reported
@MarinaPurkiss @EE I wonder what time of day this call was made. - Being an early-bird when off to work, I have (more than once) walked past a 'telecom' engineer sitting in his van chatting with places-foreign. Seemingly doing so on a customer's dime.
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H.Hazel 💙
(@HfitzHazel) reported
@MarinaPurkiss @EE The main thing is do not give up getting your mum’s money back. Personally I’ve been lucky with EE in store assistance but customer service is usually a different matter. Hopefully a resolution will come soon
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Laura Vanderbooben
(@HorseRenoir83) reported
@WorkPsychol @MarinaPurkiss @EE The activation of network connection in the network they run.
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Farrukh
(@implausibleblog) reported
@MarinaPurkiss @EE This is awful EE Sort this out please
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andrea pick
(@andreapick27) reported
@MarinaPurkiss @EE Change provider, or track down who was called
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Alison Greenhalgh 💙
(@cranberrywelly) reported
@MarinaPurkiss @EE @EE have installed new fibre to my 91 year old Mum and now her landline is not functioning the majority of the time after 6 engineer visits. Her mobile signal is minimal so it leaves her unable to get help. Nobody seems to know the solution. It’s rubbish service!