EE Outage Report in Cradley Heath, Sandwell, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Tipton, and Wordsley.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Birmingham	Total Blackout	23 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Total Blackout	1 day ago
Birmingham	Total Blackout	2 days ago
Birmingham	Total Blackout	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Paul Clayton (@Claytoncast) reported 11 seconds ago from Birmingham, England

  Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

• 
  ຸ (@TROYBLVD) reported 23 seconds ago from Birmingham, England

  @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

• 
  François Souyri (@francoissouyri) reported 2 minutes ago from Birmingham, England

  @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

• 
  sammie (@distantshipsmok) reported 7 minutes ago from Birmingham, England

  @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

• 
  Karl W Newton Photography (@kwn_photouk) reported 7 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  Paul Williams🦁 (@pgw1) reported 11 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

• 
  Deano (@DeanPeasley) reported 11 minutes ago from Dudley, England

  When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

• 
  ຸ (@TROYBLVD) reported 16 minutes ago from Birmingham, England

  @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

• 
  Evan Davis (@EvanD) reported 16 minutes ago from Birmingham, England

  @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

• 
  Neil (@Mr_neil_c) reported 16 minutes ago from Dudley, England

  @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

• 
  ຸ (@TROYBLVD) reported 17 minutes ago from Birmingham, England

  @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

• 
  🍸Lisa Pearson🍸 (@yogapuff67) reported 21 minutes ago from Birmingham, England

  @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

• 
  rob jones (@dodge109) reported 25 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

• 
  Heisenberg (@Jaysixtinine) reported 30 minutes ago from Birmingham, England

  I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

• 
  sammie (@distantshipsmok) reported 34 minutes ago from Birmingham, England

  @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

• 
  Gordé (@ReissOmari) reported 38 minutes ago from Birmingham, England

  alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

• 
  alex spooner (@spoonaah) reported 41 minutes ago from Birmingham, England

  @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

• 
  Heisenberg (@Jaysixtinine) reported 48 minutes ago from Birmingham, England

  I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

• 
  Eunice Abe (@fashionenth) reported 50 minutes ago from Birmingham, England

  Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

• 
  Iain Lewis (@idl3wis) reported 53 minutes ago from Wolverhampton, England

  @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  meg (@golden1276) reported 6 minutes ago

  @EE hi! I am confused with the pac codes I am leaving Voxi and moving to EE - when checking out on EE when I put my pac code in will it cancel my voxi contract straight away - can I submit the pac code to EE once my new phone has been delivered.

• 
  K R O N K (@KRONK47614613) reported 6 minutes ago

  @EE Are your websites down too?

• 
  missgem11 (@missgem11) reported 7 minutes ago

  @EE @EXCEL I have zero signal ! Is there something wrong with @EE #EE

• 
  Sonny Sethi (@_sonnysunshine) reported 7 minutes ago

  @EE A little dissatisfied with your service this morning. My #4GEE mobile broadband router will not factory reset and apparently it needs to go away for repair. No mention of replacing it so I can continue to work from home; only been told that it will take 3 weeks to repair.

• 
  dipperzhydrographics (@dipperzhydro) reported 8 minutes ago

  @EE hi ,I've been having terrible signal problems for the last week or so in skelmersdale wn8 says there's a problem you are aware off ..why am I paying for a service you are not providing ?

• 
  Richy (@diamond_richy) reported 10 minutes ago

  @EE hi. Is there a known reason that the broadband is really really slow in Np44?

• 
  Mark Blundell (@Loboy2) reported 10 minutes ago

  Oh well. @EE broadband has always been poor now it has failed completely. @EE are impossible to contact

• 
  Leighton Baller 🇺🇦 (@LeightonBaller) reported 12 minutes ago

  @EE Yeah look, the problem isn’t my end - it’s EE’s end, search for the issue on twitter and you’ll see literally hundreds with the same issue. You guys are always quick to blame our end aren’t you? Don’t bother replying, I’m not interested anymore.

• 
  Na Deeni (@deeni_na) reported 19 minutes ago

  @EE please can someone contact me urgently? I am stuck abroad and I have been trying to get in contact with your team for more than a week so I have come on here as a last resort. The start conversation for live chat is not working and it’s very urgent now!

• 
  Tony Rea (@trft4535) reported 19 minutes ago

  @EE Maybe your customers should be informed of this quite serious disruption in the “service” rather than you just sending out a message about price rises ?!