EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Wolverhampton, Walsall, Birmingham, Dudley, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Wolverhampton	TV	4 hours ago
Walsall	Total Blackout	4 days ago
Birmingham	Internet	4 days ago
Birmingham	E-mail	4 days ago
Wolverhampton	Internet	5 days ago
Birmingham	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Andy L. (@Andy_Lane_) reported 24 seconds ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  nicole (@nicole118nicole) reported 8 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Demi (@MissDFreeman) reported 10 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  Jules (@falmouth_wolf) reported 12 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  JH 🥳🪩 (@jfrncs_) reported 14 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Keith Cartwright (@keith291) reported 16 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Tally B (@Bizzle_187) reported 17 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Jean Thierry (@MutliRaceMan) reported 19 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Michael de Groot (@stayingaliveuk) reported 20 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  carpe_dm_uk (@carpe_dm_uk) reported 21 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 25 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  deb fitzgerald (@deb_fitzgerald) reported 26 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  R Joberns (@rjoberns) reported 28 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  alex spooner (@spoonaah) reported 36 minutes ago from Birmingham, England

  @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

• 
  upsie daisie (@upsiedasie) reported 37 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  ukb00tlegs (@ukb00tlegs) reported 41 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Dannniiii😁 (@DaniiJonesX) reported 47 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  j7b7 (@Jeanybabesb) reported 50 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Waseem Zaffar (@WaseemZaffar) reported 50 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Matthew Sparks (@matthew_74) reported 57 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelsey (@chelshakespeare) reported 5 minutes ago

  @EE It happens every time my phone goes to 4G - there can’t be issues everywhere!

• 
  Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported 8 minutes ago

  @EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 10 minutes ago

  @akaMrsO @Hlrybuck @EE The people in my local ee shop are very nice. But They are so laid back -they're almost supine. BT owns EE - and they are just as bad. I am not comfortable in this digital age. Bring back carrier pigeons, morse code, proper telephones, the abacus and television with 3 Channels.

• 
  Martin Elliker (@MartinElliker) reported 12 minutes ago

  @EE I will be posting this every day until this has been resolved adding another pile for every day so far I’ve had 2 weeks of complaining with no resolution so you get 💩💩💩💩💩💩💩💩💩💩💩💩💩💩 Be prepared for more

• 
  Steve (@OmegaFluxx) reported 15 minutes ago

  @EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?

• 
  Edfen19 (@edfen19) reported 16 minutes ago

  Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Fuse Energy (@fuseenergy) reported 18 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate some a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Davie G 🇬🇧 (@fredbeare) reported 21 minutes ago

  Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

• 
  Nathan Pope (@nthpopee) reported 24 minutes ago

  @EE Do you even train your customer service reps ???