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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 12/05/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Wolverhampton, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Dudley, Bewdley, Sutton Coldfield, Tipton, Solihull and Kingswinford.

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City Problem Type Report Time
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bella_jasi Jasi Bella (@bella_jasi) reported

    @EE can you please call me on WhatsApp 07538130679 urgently, I have no signal in America and no way of contacting you

  • Wonderwom8n Alli G (@Wonderwom8n) reported

    @EE this week my elderly father had a data query so went into CRAMLINGTON store for help. 2 sales assistants used v heavy sales tactics, he felt pressured into signing for a new tablet which he cannot afford and doesn’t need. Now informed he can’t return it. This is not ok 😡#ee

  • adam_hobart Adam (@adam_hobart) reported

    @EE upgraded to IPhone 14 a month ago and can’t even get 5g or signal in my area, suppose to be the best network aren’t use!

  • SandraW17259355 Sandra Wallace (@SandraW17259355) reported

    @EE Llandudno branch sell my blind 93 year old father an EE top up when he's with O2. Maybe try empathize with older generation # treat customers as individuals #guidedogwasacluehesblind. No refund available #totallackofcustomerservicehere

  • MissMaryCL Mary (@MissMaryCL) reported

    Hello @EE, I'm going round in circles trying to get through to you via another phone about a EE corporate phone I'm locked out of. Can you please help? 🙏

  • Yelocs73 Simon coley (@Yelocs73) reported

    @EE I have ordered a new iPhone 14. Sent my old phone back as trade in to you and now you tell me new phone out of stock! You have left me without a phone for nearly a month... Worst experience ever

  • CounterVal Counter (@CounterVal) reported

    @FocusFNBR_ @EE @TalkTalk Nah EE are like godly twitter support

  • candiemac candice (@candiemac) reported

    @EE it’s mobile broadband through an ee data hub as a temporary fix from BT so it is connected to your mobile network towers. Is there a problem with your EE mobile network in AL5???

  • AlexPWHU Alex P (@AlexPWHU) reported

    @EE how can I inform you that I’m abroad… only I’m unable to login to ‘myee’

  • CounterVal Counter (@CounterVal) reported

    @EE Well no basically the issue was I had high ms on london and paris server and better connection to Frankfurt and even Madrid servers for like 7months I logged on and it was fixed I had really good ms on london and paris but I’ve just been lagging all day and I have no idea why. 🥲