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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 03/27/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Walsall, Wednesbury, Dudley, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Tipton and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • niknood Nic (@niknood) reported

    @EE How not to retain a customer. On Wednesday promised a call back on the same day which still hasn’t happened. Also 2 emails not responded to.

  • TallyWalshy Natalia (@TallyWalshy) reported

    @TalkTalk Your only suggestion is to use my mobile data when there is no service where I live, right ok. @EE have provided me with emergency WiFi vouchers yet my actual provider have no alternative to give me? I’ll be changing my provider ASAP. Formal complaint incoming.

  • s4ddique Sid (@s4ddique) reported

    @EE have started to open, log and close complaints as soon as one hangs up. New practice demonstrates complaints are being logged and addressed in lightning speed. Reality; issues unresolved, no proper investigation, escalation process or resolution to the problems. @Ofcom

  • the_k_bizzle Stevie K (@the_k_bizzle) reported

    @EE If it wasn't for your ultra fast 5G network I would have had no connectivity. EE is the best! #VirginDown

  • icklesticks Vicky Herron (@icklesticks) reported

    @EE hi, ive just bought TNT sports and its not activating or showing once I've put the order pin in. Can you help please?

  • MattyLeeT18 Mattchu (@MattyLeeT18) reported

    Missing your product? Given wrong advice when sold something at a @EE store. This is a common occurrence recently and ee seem to not want to solve any of the issues. It goes as far as people like @Nomme1992 ordering something and not getting the device in the box on arrival.

  • Syrie8Brown Syrie Brown (@Syrie8Brown) reported

    @EE Before I left the Uk. Customer service advised that U should dial 150. This do not work. The App has an error message as does the website. I need to pay my bill

  • MichaelMcCrory Michael McCrory (@MichaelMcCrory) reported

    @EE - Concrats you are in the top 2/3 worst customer services in past 40 years Absolutely terrible

  • Nomme1992 Shaun Wood (@Nomme1992) reported

    @EE As I said @EE you need to be held to account, until you sort out you awful logistics handling and poor customer care. I feel that this unfortunately whilst this may get resolved for me, many more will suffer a similar fate and now the principle of this is far more important than simply 1 iPhone delivery. Whilst I demand to have the item delivered as it should, as it is a breach of contact not to, you should now consider the wider implications this has on EEs reputation across the UK and undeed the world.

  • criminology4u dr nic groombridge (@criminology4u) reported

    @EE Customer here. Why can’t i get ch 5 action on my tv? Just on App