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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 11/30/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Halesowen, West Bromwich, Redditch, Walsall, Dudley, Oldbury, Bewdley, Wolverhampton, Sutton Coldfield, Tipton, Solihull, Kingswinford and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomSmethwick Total Blackout
United KingdomBirmingham Total Blackout
United KingdomHalesowen Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • aydamstoidy Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE Yes I see a lot of people have had the same problems as well

  • huggybro Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE Signal and internet on phone

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • gabrielle_jan gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • media_beyond . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • penelopedougan Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE Looking at so other tweets not getting signal

  • BarbarellaFem Theresa Derwin #SaveWaywardSisters #spnfamily (@BarbarellaFem) reported from Birmingham, England

    @EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EllieMayRuns EllieMay (@EllieMayRuns) reported

    @EE no internet or mobile service since 20/10 - sporadic since August - due to be back available today and more notifications of delay. Exactly what am I paying a family bill of £250 plus for?

  • mjen30 maria (@mjen30) reported

    @EE is your network down? I can’t make or receive calls and I need to be in touch with someone who’s in hospital

  • SiHathaway Simon Hathaway (@SiHathaway) reported

    @EE must get the award for best Computer says No company in the UK. Want to change absolutely anything and it’s a logistical nightmare of unconnected platforms and customer service teams banned from using common sense

  • dodgy_john_89 John (@dodgy_john_89) reported

    @EE @rootmetrics Had EE broadband and you rang me up and offered us a "better deal" with BT and the Internet is slower and can't handle streaming a TV show and online gaming at the same time, now we're stuck with a crappy network and past the 14 days cooldown because "it takes a bit to settle in"

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.

  • dipak420lfc TheChosenOne (@dipak420lfc) reported

    @EE why am I still having issues trying to make calls or trying to get onto the net, why am I paying for services I can't even use... Disappointing

  • CarBoyCam Cameron Brewster (@CarBoyCam) reported

    @EE Have you got any issues in the Banbury area? No Service this morning on my iPhone XS Max but it was working fine yesterday evening.

  • PappsGC Pass Me The Henny 🥃 (@PappsGC) reported

    @EE I’ve got no signal in Barcelona what’s going on

  • ncontreras_ nahuelito (@ncontreras_) reported

    @EE hello?? Can I get a response and some help

  • Travelling_Chaz Call me Chaz (@Travelling_Chaz) reported

    @EE good morning. My phone is not connecting to the network. I've taken sim out and put back in. Done a reset and checked for updates. Unless I'm connected to WiFi the phone won't work. Please help.