EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Willenhall, Birmingham, Redditch, West Bromwich, Brierley Hill, Dudley, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Solihull, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
 Willenhall |
Total Blackout | |
| Willenhall |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Redditch |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tkellyd
(@ReapGather) reported
@EE @LiamPayne @LiveOnTheRound Imagine reading all of these horrible comments about yourself. All from adults too. Shameful. 🤬
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Connor James
(@ConnorJStephen) reported
@EE @LiamPayne @LiveOnTheRound He looks like Matt Berry. Awful
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Remmy Wubby
(@RemmyWubby) reported
@EE Owch, the advertising team clearly didn't think with this, now the customer service team has to be swamped over the standard poor service problems
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The Dubai Awards
(@The_DubaiAwards) reported
@EE Moved 5 x connections to tescos ...and wow great service at at far lower prices ..... EE staff were not bothered
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King meow meow
(@live_kitten) reported
@EE @LiamPayne @LiveOnTheRound Ee sucks
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ky.🇯🇲
(@Kyr__n) reported
@EE hey EE I have no service whatsoever, data or for calls. is the network down? I can’t even call 150 for assistance
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James Chapman
(@jimmyreload) reported
@EE My broadband seems to be broken. Router is connected but no traffic being routed onto the www. AL7 area.
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Sam
(@Sam73840716) reported
@ThreeUK Please can you help I'm going a bit crazy, I'm on 5G getting speeds fluctuating between 25KB/S & 4MB/S not very impressed. This is on both my tablet (4G) and 5G phone in the BN1 3 and RH16 4 postcode areas. My work phone on @EE 4g gets 11MB/s.. Is three going to step up?
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EJChoe
(@ejchoe) reported
@EE @LiamPayne @LiveOnTheRound That would be great only if my #EEbroadband was up and running! It’s down since early this morning. 😫😫 (CV32) -using my precious mobile data.
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flickrrs
(@DarkManForEver2) reported
@EE all fixed called customer service and a engineer was with us in few hours and the engineer fixed everything in under 10mins great work thanks for ur support.