EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Kira🦁
(@pyper18th) reported
from
Birmingham, England
@EE is there a chat with yourselves to cancel my BB?
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Wednesfield, England
@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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Dr. Abdalla M Ahmed
(@RxAbdalla1) reported
from
Birmingham, England
@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen K
(@MrsHKeen1) reported
@EE @EE over 2 hours now and still getting website errors 🤯🤯🤯
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2m tall human
(@welshbigguy) reported
I hate @EE I much preferred the #BT network
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2m tall human
(@welshbigguy) reported
I'll now get a tweet off @EE stating they are sorry I'm not happy and we can discuss the problem via DM. But that won't happen as I'm bitter and twisted. And I won't let my dear Dragon speak to them as we'll probably end up paying more for longer
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Chelle🌸💛 #Kernow〓〓
(@Chelz65) reported
@Kyra1986Crane @EE I have an idea. I will call them bit later, have you on the line through Wi-Fi to my friend. Or, get yourself in to the nearest #EE shop and give'em what for. The very least they can do is credit you. They are not providing you with a service that you are paying for!!!!!
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Sara Thompson
(@sarawestney) reported
from
Bredbury, England
Customer support from @EE is always 👌I’ve called them a few times over the years and they’ve always gone over and above to sort my problem. I wouldn’t ever use another provider! #creditwhereitsdue #greatcustomerservice
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Kieran pressley
(@pressley85) reported
@EE Hi I have sent a Dm about a message I have received about an order I made saying it’s been cancelled?! I didn’t cancel it?!!
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jack roberts
(@Jack13jackJack) reported
@EE Could u let me no when the system is back up and running went to do my trade in and system was down x
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mr jabar
(@mrjabar1) reported
@EE Dreadful customer service for existing pay G customers where the advisors just abandon them and hunt new customers with window dressing trick.
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EMERALD ✨
(@emeraldjordanx) reported
@EE your live chat customer service agents are absolutely shocking. They don’t have a clue what they’re talking about. It’s like talking to a brick wall. #ee
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steve lord
(@davincicomm) reported
@EE Feel woefully let down. After mis-selling me roaming broadband. I was forced to use my separate phone contract data allowance, and then activate ‘hot spot’ to enable my I-Pad. Unable to access emails for 5 days. Now forced into 12 month local wifi contract. #networkfiasco