EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Stourbridge, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Wi-fi	19 hours ago
Birmingham	E-mail	1 day ago
West Bromwich	Internet	3 days ago
Wednesbury	Internet	4 days ago
Birmingham	Internet	6 days ago
Stourbridge	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  RELLEY. (@relleypaul) reported 3 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Tony G (@APG1959) reported 5 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  David Hopkinson (@davehoppy66) reported 8 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  Dannniiii😁 (@DaniiJonesX) reported 15 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  jay (@jayedwards96) reported 16 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Keith Cartwright (@keith291) reported 16 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Haani İYİ (@haani_m1) reported 17 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  ryan holyhead (@theorbsta) reported 28 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  ....Yaz (@DrYazzzz) reported 28 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 30 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Tally B (@Bizzle_187) reported 34 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Chris Seaman (@cseaman1975) reported 38 minutes ago from Stourport-on-Severn, England

  @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

• 
  jedibiker (@jedibikrt76) reported 40 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Sarita (@saritaverma11) reported 45 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Chris Seaman (@cseaman1975) reported 46 minutes ago from Stourport-on-Severn, England

  @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

• 
  carpe_dm_uk (@carpe_dm_uk) reported 48 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 49 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Loreta (@lottynew) reported 49 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  Dan Harris (@dan04harris) reported 49 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  R Joberns (@rjoberns) reported 56 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Coyne (@PhilCoyne) reported 6 minutes ago

  @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

• 
  Aldo (@AP196779) reported 7 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

• 
  MindTheGap (@mindthegap2018) reported 7 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  SJ (@ScottyJacko92) reported 7 minutes ago

  Another day out this time at Cotswold Wildlife Park and another day fighting to get signal to take pictures and send messages despite showing 5G with 2 bars @EE 1 month until end of contract and this torture.

• 
  Lizzy (@Lizzyzsu) reported 9 minutes ago

  @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

• 
  Mike Tipping (@mdtipping) reported 10 minutes ago

  @EE Thanks for letting me have the Samsung Galaxy Buds4 Pro for just £1. Shame you say dpd tried to deliver them when they never actually received them and cancelled the order and now cannot reorder as the voucher code has already been used!

• 
  Jennifer Williamson (@Jenniferdiana60) reported 18 minutes ago

  .@EE can you please sort out your service and signal issues in Derby can barely make calls and send texts having to connect to my home WiFi as the signal keeps dropping been like this the last 2 days 😑

• 
  Lyse (@Lysey_g) reported 18 minutes ago

  @EE ive just had someone knock my door asking me to do a speed test of my Internet. He told me to get my phone to complete this albeit I told him No multiple times. As a customer since the orange days I dont appreciate the aggressive attitude of your employees on my doorstep.

• 
  Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported 21 minutes ago

  @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 22 minutes ago

  @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.