EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Phone	11 minutes ago
West Bromwich	Internet	12 hours ago
Birmingham	Internet	2 days ago
Birmingham	E-mail	4 days ago
Birmingham	Internet	5 days ago
Wolverhampton	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Waseem Zaffar (@WaseemZaffar) reported 1 minute ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  C5 (@OoRITE_C4) reported 5 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  ARCF (@AlumRockCF) reported 7 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  carpe_dm_uk (@carpe_dm_uk) reported 10 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  R Joberns (@rjoberns) reported 14 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 16 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Dave Harte (@daveharte) reported 18 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  RELLEY. (@relleypaul) reported 18 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  David Farrell (@B25dave) reported 23 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Charles Thomas (@revCTStAndrews) reported 26 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  Michael de Groot (@stayingaliveuk) reported 28 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Jean Thierry (@MutliRaceMan) reported 31 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  rob jones (@dodge109) reported 34 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

• 
  nicole (@nicole118nicole) reported 39 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  R Joberns (@rjoberns) reported 40 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Liam M-D (@LiamM_D) reported 42 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Barry dunn (@dunn_pdunn1) reported 43 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  François Souyri (@francoissouyri) reported 44 minutes ago from Birmingham, England

  @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

• 
  Donna (@donnak2002) reported 46 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 48 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter CG Cooper (@CharlesSav66) reported 2 minutes ago

  @EE @RaPiDkIlLzZz Come on…. EE have been having huge problems for months, maybe years. I’ve not been able to access my business account on the app or online for something like 8 or 9 months. Can’t get a statement. Can check contract status. EE have admitted they have enormous tech problems.

• 
  Taylor Grey (@Taylorgrey31) reported 4 minutes ago

  @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

• 
  Anthony Savage BSc (@TS77UK) reported 7 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Oliver Hodgson (@OliverH69492772) reported 15 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  Liam Wilko (@CFCLiamW) reported 15 minutes ago

  @EE are actually the worst broadband and TV provider ever. Always up and down like a yoyo and cause its all internet streaming now, when it goes down can’t even watch TV. Every day its on and off ffs

• 
  Steve Williams™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 👻 🌲 (@stevewill26) reported 20 minutes ago

  Heads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.

• 
  Martin Elliker (@MartinElliker) reported 20 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  G E E T U P 💪🏼 (@dalli_72) reported 21 minutes ago

  @EE such a **** service I’m thinking about canceling with your selves can’t solve my query can’t request a call back due to my eSIM being deleted!!!!

• 
  simon withers (@KalEl_WBS) reported 22 minutes ago

  @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

• 
  Kay Snape (@kayleeage) reported 22 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.