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EE outages and service status in Cradley Heath, England

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Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Cradley Heath, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 19, 4:41 PM GMT+1.
  • 64% Internet (64%)
  • 12% Phone (12%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Sutton Coldfield, and West Bromwich.

CityProblem TypeReport Time
Birmingham Internet 13 hours ago
Wolverhampton Phone 16 hours ago
Birmingham E-mail 18 hours ago
Birmingham Internet 1 day ago
Birmingham Internet 2 days ago
Birmingham Internet 3 days ago

Nearby cities with recent reports

Birmingham

7 recent signals

13 hours ago
Wolverhampton

2 recent signals

16 hours ago
Walsall

1 recent signals

6 days ago

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • sambillyard
    Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • gingerandnuts
    Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • tattypatch1985
    tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • B25dave
    David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • pgw1
    Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • bigdavehotrod77
    Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • richardkimberl3
    richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • stourdave
    Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • idl3wis
    Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CW_Skaters
    Ni(i)na Supremacy 🦈 (@CW_Skaters) reported

    @EE Well, you sent me an email a week ago begging me to return so I'm fairly certain the service was cancelled.

  • Nov81979
    ♏️ (@Nov81979) reported

    @EE how do I make a complaint when I am not an EE customer

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

  • whoisgraham
    Graham : A Star Wars Story 💙 (@whoisgraham) reported

    @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    @EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.

  • dunkybhoy67
    Dunkybhoy67 (@dunkybhoy67) reported

    @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

  • CathyVhal
    Cathy (@CathyVhal) reported

    @EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE There is loads of issues UK wide from 10:30am, I’ve been on to EE since 10:30 this morning and they will arrange for an engineer to come out. At first it was brushed off that there’s an issue but after being on hold for nearly an hour they then seemed to recall there’s an issue.