EE

EE Outage Report in Cradley Heath, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 11/21/2025 20:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Dudley, Walsall, Oldbury, Bewdley, Wolverhampton, Sutton Coldfield, West Bromwich, Tipton, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • huggybro Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • penelopedougan Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • media_beyond . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • richthorndike Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • gabrielle_jan gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

  • aydamstoidy Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bananasmoothie9 Richard (@bananasmoothie9) reported

    @EE I cant make any calls. And the live chat isn't working on the website. How do I contact someone for help please?

  • Thee_Mr_Pink Mr Pink (@Thee_Mr_Pink) reported

    @EE In other words it’s obvious the prices would change. I had to remind them it wasn’t obvious because I 1, don’t work for EE or the mobile industry and 2, because I wasn’t told about it. I asked for a complaint to be logged and the resolution offered by the same person

  • BinksyDB diana binks (@BinksyDB) reported

    @EE and on it goes. No interest at all about the customer who has asked for help. No one answers a call, email only on Twitter !! But hours later only interested in security questions when it's obvious that I own the account no doubt deflection from the issue by EE

  • knoxycube Peter Knox (@knoxycube) reported

    @EE It’s ok I sorted it. I had to activate the SIM card which I have never had to do before when upgrading. Thanks for replying

  • Notloble Emma Bolton (@Notloble) reported

    @EE I’ve had no service in CA16 postcode since Friday night. Is this a known outage?

  • Thee_Mr_Pink Mr Pink (@Thee_Mr_Pink) reported

    @EE Had I been told that information I could have made better chose of package that suited my pocket. I rang yesterday and spoke to someone who advise me of the above and that I could cancel my internet should I not be happy and that is was a ‘given’ the prices would change.

  • Angry_Bald_Man Angry Bald Man (@Angry_Bald_Man) reported

    @EE At EE we're committed to providing excellent customer service. (Pause) This office is now closed. To be fair if they don't answer the phone at least they cannot f%ck it up any further.

  • paulcleasby paul cleasby (@paulcleasby) reported

    @EE your network is down

  • EricMan85350719 Eric Mann (@EricMan85350719) reported

    @EE @rootmetrics Best Network?!? A friend got EE iPhone bad reception in his area took it back..TERRIBLE CUSTOMER SERVICE! handed handset back filled in paperwork...last Monday got demand for £1700!!! & threat of court action...EE PROMISED to phone by Saturday...it Sunday & no contact PATHETIC!

  • nadrojwwerdna Jordan (@nadrojwwerdna) reported

    @ee hi my I’ve phoned you a few times about this issue and still can’t seem to resolve it. My internet just doesn’t work 90% of the day mainly mornings and evening. Any reason for this?