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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 02/21/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Oldbury, West Bromwich, Bilston, Redditch, Solihull, Wordsley, Dudley, Kidderminster, Smethwick, Sutton Coldfield, Rowley Regis and Tipton.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomWalsall Phone
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MoodyBee ☆BiancaFowler☆ (@MoodyBee) reported

    @EE are you having issues this evening - my signal and 4G don’t appear to be working very well??

  • GregBrhino GregBrhino (@GregBrhino) reported

    @Ofcom @EE Thanks @Ofcom they have been raised back in September but they are still not resolved. We are being told estimated fix date 28th November !! Meanwhile no phone line or broadband …..

  • leemholmes Lee (@leemholmes) reported

    @EE silly question I want to give my old XS to my dad as his phones broken. Do EE still lock the phones to the EE network only and if so how do I get it unlocked???

  • BlackKlaymore The Black Klaymore (@BlackKlaymore) reported

    Hi @EE, how do I make a formal complaint against one of your representatives, Chris from North Tyneside. She called with a 'superior attitude' and talked nothing but nonsense. I have a recording of the call as no doubt you do. Had it with your company!

  • HuwGriffith2 Huw Griffith (@HuwGriffith2) reported

    @EE My carer has a daughter so inserted my simcard no problem.

  • BlackKlaymore The Black Klaymore (@BlackKlaymore) reported

    @EE Hi Ashleigh, that's nonsense! Been answering questions for a fortnight without any problems. Chris has an attitude problem, you can let her know the complaint will be on its way tomorrow. Reactivate my phones or speak to my solicitor

  • lochvue Mark #IndyScot #FBSI 🦄🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lochvue) reported

    @EE how do I make a complaint against one of your call center staff? Thanks

  • TripleASays CallMeDukey🇬🇾🇸🇷🇳🇬🇬🇧 (@TripleASays) reported

    In all honesty, I feel sorry for those who lack industry knowledge. They'd perhaps continue to be fobbed off for even longer than I have. I also feel for the vulnerable customers of @EE Without the relevant support, how might they have the confidence 2 challenge any of the above?

  • Janinesimps87 Janine (@Janinesimps87) reported

    @EE your app and website has had errors for days, I can't pay my phone bill ffs!!! I can't log in or anything

  • RosieWilkinson Rosie Wilkinson (@RosieWilkinson) reported

    @EE hello, I’m trying to sign up to your app but there is no sign of the verification email. Have tried through both apps and web. Asking to send again doesn’t help. Any suggestions?