EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Wolverhampton, Bilston, Wednesbury, Walsall, Sutton Coldfield, Redditch, Dudley, Tipton, Oldbury, West Bromwich, Solihull, Wordsley and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Willenhall |
Total Blackout | |
| Willenhall |
Total Blackout | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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Kira🦁
(@pyper18th) reported
from
Birmingham, England
@EE is there a chat with yourselves to cancel my BB?
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Dr. Abdalla M Ahmed
(@RxAbdalla1) reported
from
Birmingham, England
@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Smith
(@MKSmudger) reported
@EE after allowing me to pay for an early upgrade, you've been gracious enough to also massively limit my delivery options which, in turn, will cost me a day of my holiday allowance at work. If I didn't need this phone, I'd take great pleasure in cancelling all service
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AJM
(@Ollybin) reported
@EE Hi I want to buy some (c10) mobile phones and prepaid pay as you go sims to support Homeless keeping in contact with their social workers during lockdown and want to know if EE can help???
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Sam Davies
(@IConsult_Tech) reported
@EE anyone ok to answer the customer phone line any time day or?? I have called 150 twice and have been kept on hold waiting for an answer from someone for over 15 mins on both ocassions
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Claire Withani
(@claire26885) reported
@EE Unable to access my account. Keep completing the online form to get email but no email ever arrives. People try phoning but it just goes to vm - never reaches my phone. Unable to access my voicemails.
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Barbara Rich
(@BarbaraRich_law) reported
@EE I have just received a fraudulent threatening phone call pretending to be from HMRC to my EE mobile. The caller number was 07497 967343. Please take swift action against this abuse of your network
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Jodie Rogers
(@jodierogerss) reported
@EE It was the iPhone 12 Pro Pacific Blue 128GB. I have just had another unsuccessful call from you customer service team, now finding out it’s looking to be “hopefully” by the end of the week. I have spent endless time on the phone & haven’t got what I am paying for
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Miss Marple
(@MissMar12769930) reported
@OpenreachHelp @EE told us it was down to you rescheduling with no reason. And regardless of reason for this delay- 9 engineers and 3 months later it’s totally unacceptable.
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tommo
(@tommo59844485) reported
@EE Yes, I pay for both but because I’m serving in Afghanistan they would not gift data across. Spent over 90 minutes on the phone from Afghanistan with an operator and an engineer who had no customer skills and could not speak English correctly. 07771361084 find the notes, shocked!
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Verity Brett
(@bettybretty) reported
Well today @TalkTalk and @EE bith brought me close to breaking point, 3 hours on the phone to TT still rubbish internet, still investigating now and absolutely shocking customer service, im sure they will be straight on the phone to me once i dont pay my bill 🤔
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Jodie Rogers
(@jodierogerss) reported
Appalled at the service and lack of communication by @EE. Waited 2 months for a phone for it to be “lost” to be promised a replacement next day and call to find out they actually have no stock 😡😡😡😡😡 would not recommend