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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 11/29/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Smethwick, Birmingham, Halesowen, West Bromwich, Redditch, Walsall, Dudley, Oldbury, Bewdley, Wolverhampton, Sutton Coldfield, Tipton, Solihull, Kingswinford and Bromsgrove.

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City Problem Type Report Time
United KingdomSmethwick Total Blackout
United KingdomBirmingham Total Blackout
United KingdomHalesowen Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

  • no_angel_paula 💋paula hammond 💋 (@no_angel_paula) reported

    @EE Hi phone is great now but I need some help with wifi it wants resetting every day and I keep getting texts to say reboot because of work done in the area ? But I’m still rebooting every day

  • ameliaprichard1 ameliaprichards (@ameliaprichard1) reported

    @EE what poor service from your complaints and chief executive complaints department @MarcAllera You have sold me a faulty phone and want to replace with a second hand phone 😡 in Corona!!!!!!!!! To make things worst me sending my phone of is going to have me out of pocket...

  • HopSkipLimp Eoghan M-P (@HopSkipLimp) reported

    .@EE What happened to the customer support I was getting?

  • ViXenTallulah86 Victoria Elizabeth (@ViXenTallulah86) reported

    @ee i last spoke to you on 26/1/21 about not being able to use the app or web browser to log in to my account. It still wont allow me to view my account. How can i fix this?

  • David_F1996 David Flynn (@David_F1996) reported

    @Stevemc1977 @StopFundingHate @EE Awwh is little left-wing, cancel culture Steve spitting his dummy out and throwing toys out of the pram.

  • iambeardacus Beardacus (@iambeardacus) reported

    Oooookkaaaaayyyy.... get a call from @EE customer line to see if they can do anything to my account, then check and say they cant. What was the point of that?

  • Alan_S_Morrison Alan S. Morrison MBA MCIPR Accredited🖋️📸📢🥰🕸️ (@Alan_S_Morrison) reported

    @EE Hi. Looks like EE 4G in Forfar has gone down. No signal on my phone or wife's. Can you please confirm.

  • blenewok Steven blenewok (@blenewok) reported

    @Femi_Sorry @EE @EE, if you bow to pressure from this Idiot both myself and my wife will leave EE and join another network provider.

  • Ghop56 Rhys Howell (@Ghop56) reported

    @EE Hi, I cant access chat on the EE website and it also won't let me cancel my britbox subscription, HELP!