EE outages and service status in Cradley Heath, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 5, 7:46 AM GMT+1.
- Internet (69%)
- Phone (15%)
- E-mail (5%)
- Total Blackout (5%)
- Wi-fi (3%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent EE outage reports came from the following cities: Sutton Coldfield, Wolverhampton, Birmingham, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield
|
Internet | 1 day ago |
|
Wolverhampton
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
4 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Liam M-D (@LiamM_D) reported from Aldridge, England@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Haani İYİ (@haani_m1) reported from Birmingham, England@EE what’s with no service how do i have no signal or service without WiFi
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Tony G (@APG1959) reported from Birmingham, EnglandI can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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lee hunt (@leehunt4) reported from West Bromwich, England@EE hi is there problems with the network signal is bad
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Dave (@stourdave) reported from West Bromwich, England@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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Iain Lewis (@idl3wis) reported from Wolverhampton, England@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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june baby (@harvey_khela) reported from Dudley, EnglandWhat happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Richard Franks (@richardpfranks) reported from Birmingham, England@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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rob jones (@dodge109) reported from Wolverhampton, England@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Guy (@gukea) reported from Halesowen, England@mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Cant (@davidgcant) reported@EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.
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Erika Braverman (@ErikaFromMurica) reported@EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!
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🅿️ (@Imran999_Khan) reported@EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.
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El Em (@elem1963) reported@EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT
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THE SARKY COCKNEY (@sarkeycockney) reported@Lewciie @EE It seems this is the norm. Ive just had another complaint opened without any intervention from me. They'll probably close it in a minute too.
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lloydrimmer07 (@lloyd_rimmer) reported@EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do
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MudBone (@EssexMe18) reported@TragedyCalls @LUDENClassics It's a profit driven choice, that will eventually loose @EE custom. Especially given their service domestically is not much better given their much higher cost per month than free to roam rivals
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Andy Darvill (@AndyPDarvill) reported@BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!
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J o d i e 🫧 (@Jodiee_ox) reported@EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.
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Jamie (@Jamie__Gray1) reported@EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue