EE Outage Report in Cradley Heath, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Walsall, Birmingham, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Tipton, Smethwick, Solihull and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Internet | |
| Birmingham |
Total Blackout | |
| Sutton Coldfield |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rich P
(@RichP53477206) reported
@EE Hello. Many websites are not resolving when using your 4G. DNS errors. The issue isn't with the websites. Are you having technical issues at the moment?
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Danielle Ellison
(@elleg82) reported
Absolutely flawless service from Matthew at your Ellesmere Port store today. The whole team were super friendly and soooo helpful but Matthew went above and beyond @EE .
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I TheBigRed I
(@its_TheBigRed) reported
@EE Yeah when it arrived not that you guys were any help
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Nik Coppin
(@nikcoppin) reported
Just found out that last week, the @EE shop in Wembley conned my 79-year-old dad into buying broadband he didn’t want. He went in to talk to someone about his phone not working as he saw the @bt_uk sign. Luckily my brother & his partner sorted it. Disgusting behaviour from EE!
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Nikolaj Hansen-Turton
(@nikolajht) reported
Hey @EE why do I need to call to transfer my Apple Watch SIM. Now on a 20+ technical support hold for no reason.
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beatroute66
(@beatroute66) reported
H'away @EE, my home broadband has gone down at least three times-a-day over the last week or so. I WFH three days a week and do voluntary work that requires me to be on the laptop over the weekend. My broadband price went up recently, so how are we squaring this?
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David 🏴🇬🇧
(@Darlo_Robbo) reported
@beatroute66 @EE Think they’ve had a few issues lately, apparently the mobile signal in darlo was poor the other week when I was away
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Agent 3-7™
(@c74nicky) reported
@EE I see the service is still appalling at customer svcs. Can't find any info on the app regarding my query. Been on hold now for God knows how long. Dreadful. App is also poor.
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beatroute66
(@beatroute66) reported
@Darlo_Robbo @EE Aye, I do the personal hotspot thing when I need to, just a bit of a drag. Been with EE for years and rate them very highly, just noticed this week lots of drop outs (Weds, Fri, last night and this morning), which has been frustrating. First World problems, I guess...
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Benjamin Goodwin
(@benjustjammin) reported
@EE Hi sorry I thought I’d replied. I was able to get on in the end so it wasn’t an issue.