EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Oldbury, Wolverhampton, Walsall, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Sutton Coldfield, Tipton, Smethwick, Solihull and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Kidderminster |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Wilmott
(@LeeWilmott1973) reported
@EE I have not received any notification, by email or post, of any price rise you're imposing on my contract. Before you ask, yes, my contact details are correct. Don't regulations stipulate that you have 30 days to notify a customer on this rise? Answer the question properly @Ofcom
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Sarah
(@saraahhlou) reported
@EE hi I need some help with my new cellular Apple Watch plan, I selected the plan with paired watch using my existing phone number. But when logged into account it had its own phone number and when away from phone my texts aren’t sending.
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Jenny
(@_PrimaryTeach) reported
@EE My husband has EE but no issue on his Samsung phone. Mine is apple.
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Wendy
(@Wendy42450) reported
@saraahhlou @EE Send a message to @RESET_CODZ on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day
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Johann Yorke ™
(@jyorke75) reported
@EE Done, i would really appreciate my issue is looked at by someone and either resolved or a deadlock letter issued. This closing of complaints without the above needs to stop. We all know it looks good on your complaints ratio for @Ofcom
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PB
(@barnesy007) reported
@EE @officialnucky So when CPI reduces next year, can we all expect lower bills, or will you just keep the extra money as additional profit? I’ve been a customer since 1995 and will be leaving as soon as my contract allows. Blatant profiteering and corporate waffle
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Sally
(@sallyewatkins1) reported
@MartinSLewis I have a mobile contract with @EE, I’ve been with them since they took over orange. This year they are increasing contracts by 11.5% in line with inflation. This is so they can continue to provide service. However my contract includes a phone.
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Lee Izzard
(@LeeIzzard83) reported
@foreverbluetoo @EE Its been terrible for me, my dad laughs when we go to Wembley or old trafford or St james park etc, he gets Internet, others in the stadium do but hardly any gor me, although EE aren't much better at Wembley, sponsor it yet the coverage is like 3G in 22nd Century world
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Liam Williams
(@LiamWilliams444) reported
@EE Further Help… I’ve Not Had Help Yet. All @EE Have Done Is Whacked My Bill Up By Over £9 A Month For The Sake Of It. It’s A Joke… Your Robbing Bastards!
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wilmslow
(@lucywilsdon) reported
I have had 2 experiences this w/k. Talk about night and day @EE supporting me with enabling my brother to use his new phone who has learning difficulties. Could not have been more thoughtful and thorough @Halfords_uk the WORST experience I have ever had! THAT BAD.