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EE outages and service status in Cradley Heath, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Cradley Heath, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 10, 9:03 AM GMT+1.
  • 60% Total Blackout (60%)
  • 23% Internet (23%)
  • 10% Wi-fi (10%)
  • 7% Phone (7%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Internet 29 minutes ago
Birmingham Internet 2 days ago
Oldbury Wi-fi 3 days ago
West Bromwich Internet 3 days ago
Birmingham Internet 4 days ago
Birmingham Total Blackout 4 days ago

Nearby cities with recent reports

Birmingham

11 recent signals

29 minutes ago
Oldbury

2 recent signals

3 days ago
West Bromwich

1 recent signals

3 days ago
Walsall

1 recent signals

5 days ago
Kidderminster

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

  • francoissouyri
    François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • jedibikrt76
    jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • dodge109
    rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • yusuf_huraira
    Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • StephenLapper
    Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • kieran_stanley
    Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • hellomattwalker
    Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TrophyPop_
    Tania 🩷✨ (@TrophyPop_) reported

    @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

  • DipDabDave
    Dave Nichols (@DipDabDave) reported

    @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍

  • palmerzan587
    James (@palmerzan587) reported

    @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

  • SurtseyAna
    Surtsey (@SurtseyAna) reported

    @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?

  • DaltCFC
    Dalt (@DaltCFC) reported

    @England @EE Oh for **** sake

  • okaddme
    Ok Addme (@okaddme) reported

    @EE I hardly get a signal anymore in busy places. Really annoying. How do I get priority signal, is it on my tariff?

  • Ace053381840899
    Ace (@Ace053381840899) reported

    @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

  • LasallianSean
    AnnunciationSean (@LasallianSean) reported

    @EE Sorry, are you suggesting that the issue was that I didn't wait long enough on hold and that I should do the same thing again?

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE

  • cARacTac
    Dean Phillips (@cARacTac) reported

    "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits