EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Stourbridge, West Bromwich, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Stourbridge	Phone	10 hours ago
Birmingham	Phone	1 day ago
West Bromwich	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Dannniiii😁 (@DaniiJonesX) reported 2 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  PeteSloanPhotography (@psphotography79) reported 2 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Iain Lewis (@idl3wis) reported 5 minutes ago from Wolverhampton, England

  @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

• 
  Jules (@falmouth_wolf) reported 6 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  Dip singh (@dip974) reported 6 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Forbes Coleman (@ForbesProducer) reported 9 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  Lesa Horton MBE (@horton_lesa) reported 10 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Barry dunn (@dunn_pdunn1) reported 11 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  carpe_dm_uk (@carpe_dm_uk) reported 12 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Stephen Lapper (@StephenLapper) reported 14 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  C5 (@OoRITE_C4) reported 14 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Hitendra (@Hitendra70) reported 18 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  ryan holyhead (@theorbsta) reported 22 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  King Of Ink Land ® (@king_body_art) reported 26 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  ARCF (@AlumRockCF) reported 34 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Zac Davies (@ZachariahED) reported 43 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  King Of Ink Land ® (@king_body_art) reported 47 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Paul Williams🦁 (@pgw1) reported 56 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

• 
  JH 🥳🪩 (@jfrncs_) reported 57 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Donna (@donnak2002) reported 59 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Oliver (@TonyRome51) reported 4 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  PH (@PHEFC83) reported 5 minutes ago

  @EE Finally spoke to your unhelpful call centre. Utter shite. No fault on the line, yet I can’t hold a teams call with it lagging. Basically told tough ****. 🙃

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 6 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  Caustic Chris (@CawSticky) reported 9 minutes ago

  @EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online

• 
  Oliver Hodgson (@OliverH69492772) reported 11 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  G E E T U P 💪🏼 (@dalli_72) reported 12 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  Martyn Lucas (@Martyn_Lucas) reported 13 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  Jayshree Pillaye (@shessite) reported 13 minutes ago

  @BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies

• 
  John (@j199024) reported 15 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

• 
  … (@Ian_Maitland) reported 15 minutes ago

  @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.