EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, and Oldbury.

City	Problem Type	Report Time
Birmingham	Total Blackout	1 day ago
Wolverhampton	Phone	1 day ago
Sutton Coldfield	Internet	5 days ago
Wolverhampton	Internet	5 days ago
Birmingham	Internet	5 days ago
Birmingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 3 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Yusuf (@yusuf_huraira) reported 4 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Dip singh (@dip974) reported 14 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Dannniiii😁 (@DaniiJonesX) reported 18 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Brenden (@Breny85) reported 19 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Sam Billyard (@sambillyard) reported 20 minutes ago from Redditch, England

  Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

• 
  James Larner (@james_larner) reported 22 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Jonathan Whiteland (@chailey_) reported 23 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Lesa Horton MBE (@horton_lesa) reported 24 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Andy L. (@Andy_Lane_) reported 25 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  King Of Ink Land ® (@king_body_art) reported 27 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Barry dunn (@dunn_pdunn1) reported 29 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Waseem Zaffar (@WaseemZaffar) reported 30 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Matt (@hellomattwalker) reported 33 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 33 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 34 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 38 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Paul Clayton (@Claytoncast) reported 45 minutes ago from Birmingham, England

  Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 45 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Joanne Gough (@RosieJ0) reported 56 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazard Hyena (@hazardhyena) reported 2 minutes ago

  @TheBeardedNardo @EE There are so many bad and poor practices going on here that it all seems like a scam even if work was done honestly id have found a different company even if it cost more that is more reputable and reliable then this one its insulting and disrespectful

• 
  Ahimalayanbond (@Delirious__x) reported 3 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  Hometech Solutions 📺 🔈 🎥 📱 (@_Hometech_) reported 4 minutes ago

  @scriobh @EE I would recommend you get someone in to check your aerial. Usually a signal fault or faulty tv amp.

• 
  Robert Martin (@AndyGraysdouble) reported 5 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Sabawoon Zazai (@Sabawoonzazai) reported 7 minutes ago

  @EE can someone please check why is my network down I for over an hour ?

• 
  AK & Zed (@AKZed248046) reported 10 minutes ago

  @EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man

• 
  Libbster (@Noodlepig) reported 11 minutes ago

  @EE your diagnostic bot bluntly does not work. Could I please have help from a human being. Thank you.

• 
  darren styles (@darrenjstyles) reported 11 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.

• 
  Dale (@gde_dale) reported 13 minutes ago

  @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

• 
  Avril Newman (@AvrilNewman9) reported 14 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves