EE Outage Report in Cradley Heath, Sandwell, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Cradley Heath, England
The most recent EE outage reports came from the following cities: Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Wi-fi | 12 hours ago |
|
West Bromwich
|
Internet | 14 hours ago |
|
Birmingham
|
Internet | 17 hours ago |
|
Birmingham
|
Total Blackout | 2 days ago |
|
Birmingham
|
Total Blackout | 2 days ago |
|
Walsall
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Brenden (@Breny85) reported from Birmingham, England@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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nicole (@nicole118nicole) reported from Birmingham, England@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Kieran (@kieran_stanley) reported from Birmingham, England@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Hitendra (@Hitendra70) reported from West Bromwich, England@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, EnglandMy 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE I cannot gift data to my daughter through the app or my online account. Help please
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jedibiker (@jedibikrt76) reported from Birmingham, England@EE why always is my signal so low? Two bars out 4? All the time
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Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
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richard kimberley (@richardkimberl3) reported from Redditch, England@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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mercedes hodson 💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Bukky Kelani (@kelaniebookie) reported from Birmingham, England@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Grump Crusader 🦇 (@grumpcrusader) reported@DSR_F11 @EE They don't, but their CEO might. I usually give the monkeys a shot at resolving the problem and then I just write to the CEO. Then you get an apology, what you want and a gift of some sort as a gesture of goodwill.
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Slinbag 🏴 ن😀 #KBF (@SlinbagTheGreat) reported@SouthwarkMatt @Femi_Sorry @EE Yes. And? Femi can take his custom anywhere he likes, just as EE can take adverts from anyone they like. Neither should try to stop the other. Got a problem with that?
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Rich (@RichRedVoices) reported@LozzaFox @EE @Femi_Sorry You tried to cancel Sainsbury’s you hypocritical tit.
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Dave Burn (@slaphead54) reported@EE as a satisfied customer with mobile and broadband from you I would ask you not to advertise with or associate with GB News radio station. If you do I would have to make alternative arrangements. #DontFundGBNews
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The Grump Crusader 🦇 (@grumpcrusader) reported@DSR_F11 @EE The problem is that you're just dealing with monkeys that honestly don't care, they just want to make it to the end of their shift. They work for a nice big organisation with millions of customers so they think their job is nice and safe and who cares if you leave.
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Mark Ward (@mark_is_caching) reported from Sproughton, England@EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime
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⚡️ Duncs ⚡️ (@DSR_F11) reported@steffmogs @VodafoneUK @EE Well I am sure there are challenges with each, but at least they answered me promptly and seem interested in having me as a customer
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steve moore( dayglowfish) (@stevemo18645711) reported@Femi_Sorry @EE Please those who will not support this idiot and those like him & the woke. Please switch to EE.
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Amanda 👩🏽💻 (@amandafclark) reportedKevin Bacon ?? Did he have an acting career ? Now he is just the awful @EE stand in. Yawns. So bored.
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Charlie B (@SeldomGruntled) reported@ee is there a known issue with line speeds in Barnet area today, please? Been slow all afternoon (various devices) around 1 Mb.