EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Wolverhampton	TV	1 day ago
Walsall	Total Blackout	5 days ago
Birmingham	Internet	5 days ago
Birmingham	E-mail	6 days ago
Wolverhampton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Dannniiii😁 (@DaniiJonesX) reported 26 seconds ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Matt (@hellomattwalker) reported 4 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 10 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 11 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Matthew Sparks (@matthew_74) reported 12 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 12 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 15 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  j7b7 (@Jeanybabesb) reported 16 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  King Of Ink Land ® (@king_body_art) reported 29 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  ryan holyhead (@theorbsta) reported 32 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  JH 🥳🪩 (@jfrncs_) reported 32 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Jody (@Jarrook) reported 39 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Dan Harris (@dan04harris) reported 40 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Dip singh (@dip974) reported 41 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Waseem Zaffar (@WaseemZaffar) reported 42 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Keith Cartwright (@keith291) reported 46 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 46 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Barry dunn (@dunn_pdunn1) reported 51 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  jedibiker (@jedibikrt76) reported 55 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  nicole (@nicole118nicole) reported 58 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahana Ali (@Rahana_Ali) reported 5 minutes ago

  @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

• 
  Edfen19 (@edfen19) reported 9 minutes ago

  Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

• 
  Andy 🇬🇧 (@AndyUK_52) reported 14 minutes ago

  @EE could you tell me if there’s been any work in my area on signal and 5G

• 
  Martin Elliker (@MartinElliker) reported 16 minutes ago

  @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yrs It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  Abdullah lodhi (@alodh15) reported 18 minutes ago

  @EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach

• 
  Sufyan (@sufy1000) reported 19 minutes ago

  Hi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE

• 
  Strasse (@Strasseleeds) reported 23 minutes ago

  @EE 2 days on various platforms trying to live chat what’s app speak in person to ANYONE to get a business phone issue resolved absolute disgrace

• 
  Rach 🇪🇺 (@MsVespertilio) reported 23 minutes ago

  Appalling service from @EE who have TWICE in the space of 4 weeks dispatched equipment to addresses I don’t live at. Including today two hours after being assured no equipment would be sent. After years of recommending service I am now doing the opposite. Avoid!!

• 
  Tom (@itstomwoo) reported 23 minutes ago

  @christesla @Unrealistic693 @EE 👍 damn they ****** up real bad on this

• 
  toby (@tobyryland1) reported 26 minutes ago

  @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service