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EE outages and service status in Cradley Heath, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Aug 30, 8:38 PM GMT+1.
  • 55% Internet (55%)
  • 14% E-mail (14%)
  • 14% Phone (14%)
  • 10% Wi-fi (10%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 1: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Stourbridge, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

CityProblem TypeReport Time
Birmingham Wi-fi 2 days ago
Birmingham E-mail 2 days ago
West Bromwich Internet 4 days ago
Wednesbury Internet 5 days ago
Birmingham Internet 7 days ago
Stourbridge Phone 7 days ago

Nearby cities with recent reports

Birmingham

2 recent signals

2 days ago
West Bromwich

1 recent signals

4 days ago
Wednesbury

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • jfrncs_
    JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • StephenLapper
    Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • ReissOmari
    Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • dan04harris
    Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • richardkimberl3
    richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • Breny85
    Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • upsiedasie
    upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • MissDFreeman
    Demi (@MissDFreeman) reported from West Bromwich, England

    @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • abz_fab
    Abby (@abz_fab) reported

    @EE my WiFi is down and I can't even log in to see why!

  • Elizabe91626828
    Elizabeth Gordon (@Elizabe91626828) reported

    @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

  • shardcreek
    Caecilius (@shardcreek) reported

    Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

  • BagFleaBag
    Jo Oliver 💜🇬🇧 (@BagFleaBag) reported

    @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

  • paulhannan1234
    Paul Hannan (@paulhannan1234) reported

    @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

  • VisionsofGold
    VisionsofGold (@VisionsofGold) reported

    So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

  • apr9999
    Andrew Robinson (@apr9999) reported

    @EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

  • KMAUK24
    KMA (@KMAUK24) reported

    @EE I have done this and had no signal for 3 days now! Unless on WiFi! Will Be making a complaint and using this as evidence