EE

EE Outage Report in Cradley Heath, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 02/26/2026 08:15

February 26: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Sutton Coldfield, Willenhall, Redditch, Dudley, Tipton, Wolverhampton, Oldbury, West Bromwich, Bilston, Solihull, Wordsley, Kidderminster and Smethwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Wi-fi
United KingdomSutton Coldfield Internet
United KingdomWillenhall Total Blackout
United KingdomWillenhall Total Blackout
United KingdomRedditch Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

  • KheraDesigns Dip singh (@KheraDesigns) reported from Solihull, England

    EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • spoonaah alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • p7_sarah sarah young (@p7_sarah) reported

    @EE So I get a text saying that the data to watch the game on Sunday is going to be free! How about providing decent service that we pay for or reimburse us our cash as we are without our phones more than it’s on shocking service

  • NatashaJenna89 to be continued (@NatashaJenna89) reported

    @EE could one of the team please help, my phone line keeps dropping out during a call, I can't call your technical team because of this. Phone has been restarted and all up to date

  • seafordroly roly (@seafordroly) reported

    @smudga_3108 @EE @ThreeUK Over priced too mate, my signal is always good down here but just too expensive. Just waiting for the next samsung phone to launch and I'm off currently on a rolling contract.

  • smudga_3108 James (@smudga_3108) reported

    @seafordroly @EE @ThreeUK I used to get the occasional area with 3 when at work where it drops. So I thought id try EE as Vic said theybwrre good. Now im battling to get signal far more often! Id imagine in Towns and Cities EE are probably very very good. But in my experience 3 are better geographically.

  • Fewtch93 Tom Fewtrell (@Fewtch93) reported

    @EE Tbf @ThreeUK ive never had problem with them in Shropshire and always had great signal in town. I live in the rural area and get just enough signal to use indoors. Where as EE my tablet S7+ can't get EE in ldoors at all, and drops several times in Shropshire

  • _richcunningham Rich Cunningham (@_richcunningham) reported

    Hi @EE Somebody using your service is sending scam messages +44 7376 154558 - cheers

  • 7govscott 𝙎𝘾𝙊𝙏𝙏𝙔 𝙂 (@7govscott) reported

    .@EE just been hung up upon by Dean! How professional is that? Anyone wanting to deal with EE should beware! Customer care is non existent and compensation after 4 months of not having full broadband is insulting as I’ve spent more @VodafoneUK going over my data allowance! AVOID!

  • AnnaJankos Anna Jankowski (@AnnaJankos) reported

    @EE is the mast still down in Hampton Hill? Havent had signal for days?! Any ETA on a fix

  • Mulguygirl Alison (@Mulguygirl) reported

    @kevinbacon @EE can you please help me get a refund from EE because they have cancelled an Active pay as you go SIM card and advised me to then purchase another one which they are now not activating. It’s not much money but it’s the principle and have technically STOLEN from me

  • baz1536 Barry Rose (@baz1536) reported

    @EE is there a problem with logging in to MyEE. I am trying to gift data to one of my accounts and it says login error