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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 01/02/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Brierley Hill, West Bromwich, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Dudley, Solihull, Halesowen, Redditch and Bewdley.

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City Problem Type Report Time
United KingdomBirmingham TV
United KingdomBrierley Hill Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cockney_yid COCKNEY YIDDO (@cockney_yid) reported

    @EE Had the chat, zero help, as I said, there’s others!!

  • Cragsville Crag (@Cragsville) reported

    @EE problems with my BT sports app it wont log me in but its down as an add on can anyone help?

  • MarkjColledge24 Mark Colledge (@MarkjColledge24) reported

    @EE I think it’s important everyone can see that there is no service and no solution being offered by EE and not hide it in DM! We have at least 8 EE mobiles at this work address and you are costing a business money now

  • andrews1986 Andrew Stafford (@andrews1986) reported

    @EE just had a bad experience with yourselves. Ordered a new apple smart watch on Monday. Was told it would arrive Tuesday if not it would arrive Wednesday/Thursday.Nothing has arrived. I have called up today to be told what I have ordered isn’t in stock and nothing been sent 1/2

  • Bot_0v1r sindre klevset kjellås (@Bot_0v1r) reported

    @BAFTAGames @EE These nominations are awful

  • Hvmza_ H (@Hvmza_) reported

    @EE causes connection issues when joining pc gaming servers, won't let me stream from my phone to my tv, other random connection issues..none of these issues happened once with the old brightbox

  • DigitalStefan Stefan (he / him) (@DigitalStefan) reported

    @EE I absolutely will! Contrast to when I left Three where they misled me so outrageously that I ended up with £100 due to their dreadful customer retention tactics. Sadly, they were holding dear to those same tactics years later when a friend had the same experience. Never again.

  • Foz_12 Paul (@Foz_12) reported

    @EE Have you had a data breach or something? Seeing lots of people having issues with scam calls. Already registered with TPS, but now I think my number has been spoofed, getting calls from people I don't know saying I have called them. What's going on?

  • 1Wazza legiN treboR (@1Wazza) reported

    @EE No going to another provider as your prices kept rising and rising. To then remove the service I’m still paying for is outrageous and disappointing

  • DamonSim Damon Sim (@DamonSim) reported

    @EE is there any particular reason why I've been told that I'm unable to take out another contract with you until 30 days has passed from when my old one was cancelled? You've now lost a sale of a 24 month plan! What a stupid policy.