EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: West Bromwich, Wednesbury, Birmingham, Stourbridge, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

City	Problem Type	Report Time
West Bromwich	Internet	1 day ago
Wednesbury	Internet	2 days ago
Birmingham	Internet	4 days ago
Stourbridge	Phone	4 days ago
Birmingham	Phone	5 days ago
West Bromwich	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  RELLEY. (@relleypaul) reported 1 minute ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Waseem Zaffar (@WaseemZaffar) reported 2 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Dan Harris (@dan04harris) reported 3 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  carpe_dm_uk (@carpe_dm_uk) reported 10 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 13 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  ukb00tlegs (@ukb00tlegs) reported 17 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Michael de Groot (@stayingaliveuk) reported 18 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Zee (@ZSJaved123) reported 22 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Dave Roney (@bigdavehotrod77) reported 23 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Conrad Clinton Noble (@conrad_noble) reported 24 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Joanne Gough (@RosieJ0) reported 31 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  James Larner (@james_larner) reported 31 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Kira🦁 (@pyper18th) reported 32 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  nicole (@nicole118nicole) reported 41 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Liam M-D (@LiamM_D) reported 43 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 49 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Bukky Kelani (@kelaniebookie) reported 56 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Jean Thierry (@MutliRaceMan) reported 58 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 59 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Dave Harte (@daveharte) reported 60 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 6 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  MindTheGap (@mindthegap2018) reported 6 minutes ago

  @EE can I have some help

• 
  PH (@PHEFC83) reported 7 minutes ago

  @EE Finally spoke to your unhelpful call centre. Utter shite. No fault on the line, yet I can’t hold a teams call with it lagging. Basically told tough ****. 🙃

• 
  Jade ˚ ༘♡ (@missjadecx) reported 8 minutes ago

  @EE can you help me please. I have been trying to get on your live chat for ages and I can’t get through and I can’t call. This is urgent….

• 
  gal (@gaalloway) reported 8 minutes ago

  @EE HELP

• 
  micka9990 (@Michael66108716) reported 14 minutes ago

  @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

• 
  G E E T U P 💪🏼 (@dalli_72) reported 14 minutes ago

  @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!

• 
  Phil Coyne (@PhilCoyne) reported 16 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  beth (@loisgriff_) reported 18 minutes ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

• 
  Aldo (@AP196779) reported 18 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do