EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Solihull, Wordsley, Dudley, Redditch, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Oldbury, Walsall, Rowley Regis, Bilston and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Solihull |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine B Burland
(@13cbb) reported
@EE new contract, new phone which did not work due to technical issues, found that your technical desk and customer services were not interested in helping - phone has been returned and my contract will be cancelled as soon as you acknowledge receipt of the phone.
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Daz Straughan
(@DazStraughan) reported
@EE Absolute Garbage, Avoid at all costs. Customer Services, Wow having a field day, paid to do nothing.
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C Charlie Tingle 😸☕️❤️
(@cctingle) reported
@O2 Everywhere :( Dual sim iP, constantly have to switch it back to @ee so I can use data, I just don't know how folks on @o2 manage like this, if o2 was all I had I'd be proper screwed. So slow speed tests time out in built up areas etc, ee, no problems.
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miss_haliimahh
(@haliimahh) reported
@EE is your network down? Having major issues with signal! #help
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Nikolaj Hansen-Turton
(@nikolajht) reported
@g_richards_auth @EE Same issue for me as well
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DougalDraws
(@ryandougald) reported
@EE the my ee app hasn't been working for 2 weeks now. Is this an app issue?
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Justin McInnis-Nicholls
(@justin_jmn) reported
@EE morning urgent help needed. I am in Canada and have purchased roam further but I am unable to make any calls, I have looked on my app and it is showing roaming blocked! But I can’t unblock it and I cannot call you either. Please help! My partner has just requested help too
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Emma Hughes
(@RobEvo8) reported
Had some of the worst customer service by @EE over the past 5 days. One department doesn't know what another is doing. Everyone contradicts each other. Is it any wonder I am removing all 3 phones from them #terriblecustomerservice
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me
(@ChapiLobo) reported
.@EE need to train more people to answ ur contact help line. The "we're understaffed due to Covid" excuse no longer flies. Hire and train more staff so customers r not on eternal hold. Maybe .@kevinbacon can pitch in?
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Lisa Larcombe 🐱
(@going_p0stal) reported
@EE Three days straight now without any internet connection when I leave the house! Everyone I know on the Isle of Wight who's with EE is saying the same -your website has no mention of the problem but downdetector is rife with complaints! What's the deal?