EE

EE Outage Report in Cradley Heath, Sandwell, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 09/17/2025 13:25

September 17: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Solihull, Oldbury, West Bromwich, Halesowen, Wolverhampton, Stourbridge, Sutton Coldfield, Tipton, Bilston, Ryton, Bromsgrove, Kidderminster and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Phone
United KingdomBirmingham Phone
United KingdomSolihull Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ABCharlie2 ABCharlie (@ABCharlie2) reported

    @Femi_Sorry @EE Isn't this cancel culture, but before anything has actually been said?

  • EnglandSquire Sir William Lord (@EnglandSquire) reported

    @Judyinrichmond @Femi_Sorry @EE Cancel culture fascists. Alternate ideas must not be heard. Not intellectually robust enough to talk it out, so shut it down. Way to go.

  • Bobbyd424 Bob Dryden (@Bobbyd424) reported

    @Craigsshepp @Femi_Sorry @EE Trying to “cancel” a news channel before it’s even launched. What a weird gimp.

  • CornwallPlay PlayCornwall 🇭🇰🇹🇼 (@CornwallPlay) reported

    @DeepSeaEcol @StopFundingHate @EE For a Professor who's evidence based, its amusing that without any evidence about the content make a judgement based on you're own prejudices. How ironic. You must be really crap at your job!

  • SteveThompson6 Steve Thompson (@SteveThompson6) reported

    @EE Although a long-standing customer with no complaints about your service, I will immediately switch service provider if I hear even one EE advert placed on that channel. #DontFundGBNews

  • finnyofthenorth finny (@finnyofthenorth) reported

    @asiddiqilondon @StopFundingHate @EE Tell me about the stadium of kids they blew up? Until you can you are wasting everyone’s time and part of the problem.

  • AndyHaaa7 Andy (@AndyHaaa7) reported

    @Mclark1502 @Femi_Sorry @EE Nail. On. Head. They just want to cancel anyone whose views differ from their own.

  • dialecticdingo Political Animal (@dialecticdingo) reported

    @UKSamuelThomas @EE So loyal that you will throw a tantrum and **** off if you see their billboard in the wrong neighbourhood? The kind of entitled tosser that no company wants as a customer...

  • iainding Iain (@iainding) reported

    @Jimmy_bail @Femi_Sorry @EE Not an EE customer but I would pay the early termination on my current contract and sign up today if they did this

  • 666_catatonic carl (@666_catatonic) reported

    @robbiepaton @EE @btsport What will you do if all the phone providers advertise on there? you're getting your tits in a twist about a news channel that hasn't even started broadcasting yet. maybe if all the news channels weren't so full of **** there wouldn't be any need for another news channel.