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EE outages and service status in Cradley Heath, England

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Cradley Heath, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 24, 3:17 PM GMT+1.
  • 61% Internet (61%)
  • 14% Phone (14%)
  • 11% E-mail (11%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

CityProblem TypeReport Time
Birmingham Phone 7 hours ago
West Bromwich Internet 19 hours ago
Birmingham Internet 2 days ago
Birmingham E-mail 4 days ago
Birmingham Internet 5 days ago
Wolverhampton Phone 5 days ago

Nearby cities with recent reports

Birmingham

7 recent signals

7 hours ago
West Bromwich

1 recent signals

19 hours ago
Wolverhampton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • OoRITE_C4
    C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • spoonaah
    alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • sambillyard
    Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • jfrncs_
    JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

  • Monetization26
    Mr Gray (@Monetization26) reported

    @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

  • ScottyJacko92
    SJ (@ScottyJacko92) reported

    Another day out this time at Cotswold Wildlife Park and another day fighting to get signal to take pictures and send messages despite showing 5G with 2 bars @EE 1 month until end of contract and this torture.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

  • Ian_Maitland
    (@Ian_Maitland) reported

    @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.

  • WillWri36918764
    Will Wright (@WillWri36918764) reported

    @EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service

  • ScotlandTheGr8
    Scotland The Great (@ScotlandTheGr8) reported

    Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

  • DigiFazz
    DigiFazz (@DigiFazz) reported

    @EE @paulmatt86 Our networks in the UK are a scam. I left EE to go to o2 and I have the same problems with either network. Both offer “5g” but speeds are worse than 3G!!

  • JTXbox
    JT (@JTXbox) reported

    @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes

  • EssoViking
    Esso (@EssoViking) reported

    @JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering