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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 12/29/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Tipton, Birmingham, Wolverhampton, Oldbury, Smethwick, Walsall, Dudley, West Bromwich, Solihull, Halesowen, Brierley Hill, Sutton Coldfield, Redditch and Bewdley.

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City Problem Type Report Time
United KingdomTipton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • jimmydoris1986 James (@jimmydoris1986) reported from Solihull, England

    @welshkate81 @EE They take the piss. Bet your phone starts having issues

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • jonscott1980 jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • russmorris01 Russell Morris (@russmorris01) reported

    @EE is there an issue Tn32 5DG area please no signal at moment

  • Scottburberry1 Scott burberry (@Scottburberry1) reported

    @EE my ee home.router has no signal can u fix it

  • Gytis777 Gytis Kaziukonis (@Gytis777) reported

    @EE That's a shame.. Anyway thanks for your help, I'll stay with Bluetooth connection then as my samsung phone is not working properly.

  • JBux2018 Goose (@JBux2018) reported

    @EE It was yeah, and when I tried to state how much of a coincidence it was that it worked straight after purchasing the bloke didn’t want know. Made me feel like I was stupid cus I brought data I didn’t need and made out I was lying. Can’t wait til my contracts up now.

  • nigel_spicer74 Nigel Spicer.🏟🏴󠁧󠁢󠁥󠁮󠁧󠁿🦂 (@nigel_spicer74) reported

    @RichardLilly @EE I've had a 5g phone since August and haven't seen a 5g signal on it yet.

  • shaunboast Shaun (@shaunboast) reported

    @EE I'm struggling to access the app? Is it down?

  • nmjams Wayne James (@nmjams) reported

    @EE I haven't been able to log into myee account for a couple of days, I keep getting an error msg. It's the same for the app. Can you help?

  • jxmesldn gavin williamson hate account (@jxmesldn) reported

    @EE is there an issue with data today, i normally get 4G and 5G in my house but i can only get 3G today?

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • AkielDennis Akiel Dennis (@AkielDennis) reported

    @EE your customer service is ******* **** ! And I don’t appreciate Miss leading infromation! **** EE u bunch of idiots