EE Outage Report in Cradley Heath, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Halesowen, Birmingham, West Bromwich, Redditch, Walsall, Smethwick, Dudley, Oldbury, Bewdley, Wolverhampton, Sutton Coldfield, Tipton, Solihull, Kingswinford and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@orangarnold) reported
How can @EE say that their best deal to retain a customer is only £1 less than if I did it online myself as a standard offer.
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charlotte
(@char150684) reported
@EE what is wrong with your customer service being so rude ! Sort it out!! Telling me that my upgrade is wrong and now refuse to talk to me as you have taken extra money this month! 😡
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Roxy Unapologetic Cox 🏳️🌈
(@Thee_Roxy_Cox) reported
have refused to look into the matter and have been dismissive and rude. When I told a member of their customer retention team that I would have to consider leaving @EE, he told me to "Go for it." Which has made the situation even more distressing. I feel completely helpless.
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Rebekah Young
(@Rebekah62108369) reported
@goEnjoy please can you retrain your delivery driver James in SW Wales area (Llanelli). He cancelled my EE delivery & was extremely rude & obnoxious. Even @EE customer services couldnt understand why he cancelled my order. DPD being used for my next delivery!
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Malik Ejaz
(@malilejaz765239) reported
@EE Hi Marc I’ve just been diagnosed with M S and have asked one of your manager to call said they will call in two hours no response, issue is I need to change my smartwatch and I’m being charged over £200 but I’m not changing it as a fashion statement.
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Run Up Unda Yuh Mada🇯🇲
(@Y3ahDatWay) reported
Why do you guys @EE still have voucher top up as an option if when ever someone calls that option is not available? Instead you put us through your call center for your staff to try and sell us another product and get rude when you don't want it. Their lucky I was in a good mood
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88 GhXst Blitz
(@GhxstBlitz) reported
@EE give me a break. You must have some nice discount for a 15 year long loyal customer 😔 I need dat s21 ultra
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Jamie Fox
(@jamiefox83) reported
from
Gosport, England
@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks
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Máté Nyerges
(@matnyerges) reported
@EE hi, today my signal disappeared out of the blue, I have no service since then. It’s been fine in the past year or so. Winchester area. Any ideas what might cause this? Many thanks
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Scotty Mewse
(@scottymewsePT) reported
@EE what a way to reward loyal customers. Due an upgrade a new customer can get it £15per mont cheaper & no upfront cost. Loyalty clearly means nothing.