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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 03/14/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Dudley, Wolverhampton, Smethwick, Birmingham, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton, Oldbury and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Internet
United KingdomWolverhampton Total Blackout
United KingdomWolverhampton Total Blackout
United KingdomSmethwick Wi-fi
United KingdomWolverhampton Total Blackout
United KingdomWolverhampton Total Blackout

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieWrigha4x Jamie Wright (@JamieWrigha4x) reported

    @EE network is ****** can’t make calls

  • ArtemisEmpress Artemis (@ArtemisEmpress) reported

    @EE why can’t I make calls? Every time I try to call it drops. Fix it please.

  • EdSul07 Edward Sullivan (@EdSul07) reported

    @EE Hi. The battery in my Samsung Galaxy S22 has expanded, is that something that a battery repair at my local store can fix? I've booked an appointment but I'm a tad nervous about walking around with the battery like that if not necessary.

  • cortina John Nevill (@cortina) reported

    I really resent the idea that as a loyal @EE / BT customer of several decades if I take out a new contract this month then next month they will still impose their rate increase.

  • dancelightning Dancing Lightning ⭐ (@dancelightning) reported

    @MikeyNealey @EE Lucky you being able to cancel @EE full fibre. BT put us on EE rather than BT FF saying they're the same. After call, read the terms and conditions, and they're not the same, and wanted to cancel in 14 day cooling off period. They say cooling off only starts on install. Why?

  • JCapricorn33 HeyZeuss (@JCapricorn33) reported

    @EE your mobile service is down what’s going on?

  • Victoriaa0808 Victoriaa Francescaa (@Victoriaa0808) reported

    @EE myself and my husband cannot make calls to anyone. Is there a problem with your network??

  • LeeW1875 Lee W1875 - #FEA (@LeeW1875) reported

    @EE I've done all that. App basics. Thats just it I dont want to speak to anyone its an app, everything should be there available for me, otherwise whats the point? For a phone company to have such a poor app is bad. A quick search can see its a problem most people are experiencing

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @EE Ok. Can you help enable my visual voicemail by any chance? Recently changed from iPhone to Google pixel and it won't let me toggle the visual voicemail - thanks C

  • Anthony07244425 Antlad (@Anthony07244425) reported

    Dogs**t service from @O2, spent months trying to change a direct debit date resulting in multiple late payments/being cut off because your customer service team can't follow simple instructions of when to take payment, nor do you have any online/app options to do this, also an absolute nightmare to get through to anyone. Contract cancelled. I'm off to @EE.