EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Hartlebury, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Redditch, and Willenhall.

City	Problem Type	Report Time
Birmingham	Wi-fi	18 hours ago
Bromsgrove	Internet	23 hours ago
Birmingham	Internet	1 day ago
Bromsgrove	Phone	1 day ago
Hartlebury	Phone	1 day ago
Birmingham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Keith Cartwright (@keith291) reported 4 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Tally B (@Bizzle_187) reported 4 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Loreta (@lottynew) reported 7 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  rob jones (@dodge109) reported 8 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

• 
  Bukky Kelani (@kelaniebookie) reported 9 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  alex spooner (@spoonaah) reported 19 minutes ago from Birmingham, England

  @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 21 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  King Of Ink Land ® (@king_body_art) reported 24 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  deb fitzgerald (@deb_fitzgerald) reported 28 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Chris Seaman (@cseaman1975) reported 29 minutes ago from Stourport-on-Severn, England

  @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

• 
  Andy L. (@Andy_Lane_) reported 33 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Sarita (@saritaverma11) reported 33 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  j7b7 (@Jeanybabesb) reported 33 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Yusuf (@yusuf_huraira) reported 38 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Dan Badger (@badgers_back) reported 43 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  nicole (@nicole118nicole) reported 46 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Shane (@ShaneoTheBaggie) reported 47 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Joanne Gough (@RosieJ0) reported 47 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 47 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  ukb00tlegs (@ukb00tlegs) reported 60 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Robinson (@PonsAeliusKid) reported 1 minute ago

  @EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?

• 
  Kirsty sanderson (@sanderson345) reported 3 minutes ago

  @EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.

• 
  Martinkellyandfamily (@martinc2012) reported 6 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  Colin Bassett (@SkyAtNight0000) reported 7 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  Stuart (@Stuart61838784) reported 8 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again

• 
  Tania 🩷✨ (@TrophyPop_) reported 9 minutes ago

  @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

• 
  Will Hutt (@willhutt92) reported 10 minutes ago

  Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

• 
  barbara north (@barbaranorth1) reported 10 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

• 
  dystopian (@NNazir) reported 12 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  Photo man (@ach59) reported 17 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer