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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 12/13/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Halesowen, Wolverhampton, Tipton, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Redditch, Bewdley, Solihull and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Internet
United KingdomTipton Phone

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

  • JasonWa30721137 Jason Watts (@JasonWa30721137) reported from Birmingham, England

    @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

  • MagsWinthrop Mags Winthrop (@MagsWinthrop) reported from Dudley, England

    @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

  • rachelg2711 Rachel Graham (@rachelg2711) reported from Birmingham, England

    @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • yogapuff67 🍸Lisa Pearson🍸 (@yogapuff67) reported from Birmingham, England

    @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • richthorndike Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • DeanPeasley Deano (@DeanPeasley) reported from Dudley, England

    When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SophieBaills Sophie Baillie (@SophieBaills) reported

    @EE Hi there, I haven't been able to get 4G service since 5pm. I called 150 which ran diagnostics but no changes since

  • declanmchale Declan McHale (@declanmchale) reported

    @EE Have you had your new app trialed and tested before you launched it? I can’t login anymore? Face ID not even an option anymore?

  • DrUsmanKhattak Usman Khattak (@DrUsmanKhattak) reported

    @F0r3stF1r3 @EE @EE the network is down no 4G or 5G availability

  • LawyerKostya Kostya L 🇺🇦 (@LawyerKostya) reported

    That feeling when you have 4 bars of signal and 4G, but still can’t use the internet in central London. If the @EE ‘remote shave’ ad was done on the @ThreeUK network, the guy would have no face.

  • GTHiles Gary Hiles (@GTHiles) reported

    @EE Hi, Can someone help with an upgrade? Thanks

  • mattelsdon79 M.E 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🇺🇦 (@mattelsdon79) reported

    @EE Was an issue at the local exchange. Thanks

  • JennyKeny76529 Jenny (@JennyKeny76529) reported

    @EE what kind of service is this? My daughter has had no service for almost 3 weeks. Again I’m stuck on hold (45minutes and counting)- 3 would never

  • IanMBentley Ian Michael Bentley (@IanMBentley) reported

    @EE Hi Gavin, nope, still can’t login due to no keyboard. Silly issue really, but other logins are working for other non EE apps so assume something wrong your side

  • Wiblicks P¡nk & Susan 🇪🇺🇺🇦🎩👒 (@Wiblicks) reported

    @EE Hello, yes the problem is most definitely twitter and they need to sort them selves out. Telling us there is a connection problem when everything is running fine should be illegal, but it won't be made so as they doing what USA/UK government tell them to do.

  • glynnsho Glynn shorrock (@glynnsho) reported

    @HastingsDirect do you fancy answering you’re phones at some point truly awful customer service. Maybe @EE could help with some phones #anyonethere