EE outages and service status in Cradley Heath, England
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Full Outage Map
- EE generated 4 outage signals in the last 24 hours around Cradley Heath, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 5, 7:46 AM GMT+1.
- Internet (69%)
- Phone (14%)
- Total Blackout (7%)
- E-mail (5%)
- Wi-fi (2%)
- TV (2%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent EE outage reports came from the following cities: Sutton Coldfield, Wolverhampton, Birmingham, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield
|
Internet | 7 hours ago |
|
Wolverhampton
|
Internet | 19 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
Birmingham
|
Internet | 22 hours ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
3 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Yusuf (@yusuf_huraira) reported from Birmingham, England@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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François Souyri (@francoissouyri) reported from Birmingham, England@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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nicole (@nicole118nicole) reported from Birmingham, England@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Dave Roney (@bigdavehotrod77) reported from Birmingham, England@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Charles Thomas (@revCTStAndrews) reported from Albrighton, England@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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Paul Clayton (@Claytoncast) reported from Birmingham, EnglandBack to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband
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King Of Ink Land ® (@king_body_art) reported from Birmingham, EnglandAbsolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
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Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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gort (@andygorton63) reported from Dudley, England@dinglette1972 @EE **** em off go with someone else 👍
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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richard kimberley (@richardkimberl3) reported from Redditch, England@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🕺🏾 (@Slimedworld) reported@EE need urgent support sent DM
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Krys (@KrystanLippiatt) reported@England @EE Yeah Madueke!!!!! How ******** he is starting is beyond me
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Patty (@ale2883) reported@EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr
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Keith Brown (@KeithBr89743464) reported@EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data
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Lucy Jayne. (@Lewciie) reported@EE @sarkeycockney Closed my complaint without even talking to me or offering any resolution, easy way out
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.
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Erika Braverman (@ErikaFromMurica) reported@EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!
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Chris Milbank (@ChrisMilbank) reportedLaura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.
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Samuel Pierce (@Mrhalfandhalf8) reported@EE hi ee i need help with a order infomation ill send a dm
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stacksmasher (@stacksmasher) reported@EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.