EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: West Bromwich, Wednesbury, Birmingham, Stourbridge, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

City	Problem Type	Report Time
West Bromwich	Internet	2 days ago
Wednesbury	Internet	3 days ago
Birmingham	Internet	5 days ago
Stourbridge	Phone	5 days ago
Birmingham	Phone	6 days ago
West Bromwich	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  deb fitzgerald (@deb_fitzgerald) reported 4 seconds ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Loreta (@lottynew) reported 2 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  King Of Ink Land ® (@king_body_art) reported 10 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  Andy L. (@Andy_Lane_) reported 14 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Keith Cartwright (@keith291) reported 14 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 17 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Liam H (@LiamHBCFC) reported 18 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 20 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Donna (@donnak2002) reported 23 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Dannniiii😁 (@DaniiJonesX) reported 42 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Bukky Kelani (@kelaniebookie) reported 43 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Barry dunn (@dunn_pdunn1) reported 46 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 47 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Zac Davies (@ZachariahED) reported 51 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported 52 minutes ago from Willenhall, England

  Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

• 
  Paul Williams🦁 (@pgw1) reported 53 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

• 
  R Joberns (@rjoberns) reported 53 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Waseem Zaffar (@WaseemZaffar) reported 56 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Tally B (@Bizzle_187) reported 58 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Dip singh (@dip974) reported 60 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Openreach (@WeAreOpenreach) reported 3 minutes ago

  @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

• 
  Ian Wardell (@ian_wardell) reported 4 minutes ago

  @EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.

• 
  alison (@aliham84) reported 8 minutes ago

  Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE

• 
  Abby (@abz_fab) reported 8 minutes ago

  @EE my WiFi is down and I can't even log in to see why!

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 11 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  Phoenix Rahman (@Phoenixrahman) reported 12 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  Karen Elizabeth (@virgodragon864) reported 19 minutes ago

  @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

• 
  VinZin (@_vzinni) reported 19 minutes ago

  @EE why is your roaming in Europe not working today ? I’ve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.

• 
  Andrew Vincent (@AndrewV67381394) reported 19 minutes ago

  @ee absolutely shocking service… misleading new customers… Told in JULY ‘shouldn’t take more than 10 days’ to connect my high speed internet. Told yesterday earliest external work would be 7 December!?! Not even my actual connection! How do you get away with this?

• 
  micka9990 (@Michael66108716) reported 20 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have