EE Outage Report in Cradley Heath, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Dudley, Birmingham, Oldbury, Wolverhampton, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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james avfc
(@jamesgr76875698) reported
from
Birmingham, England
@EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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John Francis
(@jfrncs_) reported
from
Birmingham, England
My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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John Francis
(@jfrncs_) reported
from
Birmingham, England
Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE
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Lisa Davies-Green
(@LisaBCFCdavies) reported
from
West Bromwich, England
I’m having issues too can’t access any data @EE #EE
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Richard Thorndike
(@richthorndike) reported
from
Stoke, England
I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
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Penelope Dougan
(@penelopedougan) reported
from
Solihull, England
@EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew tuck
(@Andrewtuck10) reported
@EE How long does it take to port a number I already had to a new service????
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Kevin Buckley
(@BuckleyKevin) reported
Quick question…my contract with @EE is due to end in March (I can’t wait as completely, totally and utterly💩coverage/service imo) and I would appreciate any suggestions for a mobile service provider in Suffolk (not @VodafoneUK as they are💩too). Any help would be appreciated🙏🏼
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James Fallon
(@JamesFallon4) reported
@Dene2018165 @EE Would say the same about their TV. The box takes about 4mins to turn on and start showing any programmes. Sky was pretty much instant. Literally don’t know how being that bad is possible in 2025. For what it’s worth, the box was already replaced too - as we thought it was faulty.
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Andrew tuck
(@Andrewtuck10) reported
@EE The only thing you seem to be good at is calling me bad at a scheduled time to tell me it not fixed
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Kevin Buckley
(@BuckleyKevin) reported
@EE The last time I spoke with your technical team I was informed that “I would have better service in Winter than Summer as there are less leaves on the trees around my house at that time of year”🤡 Goodbye👋🏻
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Antoni Gostomski
(@gompstomp78) reported
@EE been weeks with no signal in Dunstable, impossible to use my phone unless at home with the WiFi . Can never get through to you guys on the phone either!
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Andrea Ormsby
(@AndiOrmsby) reported
@EE Would it not be good customer service for someone to call me 😡 I have no idea what I am supposed to do now I just want a lower price sim is that so difficult 😞 they can’t even explain what they mean about I Don’t Have enough credit on the account what credit !!! I pay monthly
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Connor Hamilton
(@connorclarke16) reported
@EE great once again meant to go into a team meeting and the WiFi has gone down. Been out for over an hour at this point.
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C.A
(@CA_OFFICIAL97) reported
@EE my service is down
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Liam Kilminster
(@liamkil) reported
@EE I'm not giving you a call, why should I? Your broadband is terrible, your TV boxes are ridiculously bad