EE Outage Report in Cradley Heath, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Tipton, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Bewdley, Solihull and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Internet | |
| Tipton |
Phone | |
| Wolverhampton |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie
(@NatalieMcCoy92) reported
What’s a decent phone service provider? Where data still works in busy areas? I’m about to leave @O2 and really want to avoid the same issues. Some people have told me @ThreeUK, others have said @EE?
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Nikolaj Hansen-Turton
(@nikolajht) reported
@EE @solilad Having the same issue
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Alisdair Cameron
(@Cammy99uk) reported
@EE When I sign in to EE online. I go to "the shop" drop down....additional lines. But it doesn't allow me to add a line?
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Aaron McGonagle
(@ItsAaronHeree1) reported
@EE Any idea when Ps5 will be back in stock? i have registered interest god knows how many times and i have never once received any info on this at all?
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C Charlie Tingle 😸☕️❤️
(@cctingle) reported
@O2 Everywhere :( Dual sim iP, constantly have to switch it back to @ee so I can use data, I just don't know how folks on @o2 manage like this, if o2 was all I had I'd be proper screwed. So slow speed tests time out in built up areas etc, ee, no problems.
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Justin McInnis-Nicholls
(@justin_jmn) reported
@EE morning urgent help needed. I am in Canada and have purchased roam further but I am unable to make any calls, I have looked on my app and it is showing roaming blocked! But I can’t unblock it and I cannot call you either. Please help! My partner has just requested help too
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Nikolaj Hansen-Turton
(@nikolajht) reported
@lparkin @EE Oh, there is an issue now with 5G for iPhone (maybe 13 only) not working on iOS 15.0.2
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Daz Straughan
(@DazStraughan) reported
@EE Absolute Garbage, Avoid at all costs. Customer Services, Wow having a field day, paid to do nothing.
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David Holmes
(@DavidHolmes22) reported
@MrRoberts84 @EE Sorry I have the completely opposite experience. They have cancelled ny EE broadband instalation for the 2nd time in a month. Engineer notes lived and said no one would be home. I had to cancell all my calls for 2nd time. Now next appointment is I 8 days time. Very poor CSAT
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Catherine B Burland
(@13cbb) reported
@EE new contract, new phone which did not work due to technical issues, found that your technical desk and customer services were not interested in helping - phone has been returned and my contract will be cancelled as soon as you acknowledge receipt of the phone.