EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, West Bromwich, Redditch, Oldbury, Bromsgrove, Hartlebury, Kidderminster, Wednesbury, Dudley, and Smethwick.

City	Problem Type	Report Time
Walsall	Internet	11 hours ago
Birmingham	Internet	13 hours ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	4 days ago
Birmingham	Wi-fi	4 days ago
Birmingham	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Tony G (@APG1959) reported 6 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Dip singh (@dip974) reported 9 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Sarita (@saritaverma11) reported 24 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 25 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Donna (@donnak2002) reported 27 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 31 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  tanya mahon (@tattypatch1985) reported 31 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Conrad Clinton Noble (@conrad_noble) reported 32 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 32 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Dannniiii😁 (@DaniiJonesX) reported 33 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  ARCF (@AlumRockCF) reported 36 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  nicole (@nicole118nicole) reported 37 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  ukb00tlegs (@ukb00tlegs) reported 37 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Kieran (@kieran_stanley) reported 39 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  ....Yaz (@DrYazzzz) reported 40 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Dannniiii😁 (@DaniiJonesX) reported 41 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Zac Davies (@ZachariahED) reported 44 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Dan Badger (@badgers_back) reported 44 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  Keith Cartwright (@keith291) reported 52 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 57 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Davis (@marcd5123) reported 5 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Bryan Pinto (@bryanp247) reported 5 minutes ago

  @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

• 
  Michael Kitchener (@eventsbykitch) reported 10 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Neil Davis (@neiltheshaker) reported 12 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Maluus (@brishank) reported 14 minutes ago

  @EE It won't let me in. Says there is an error your trying to fix. I want to report my broadband and WiFi has been down since Tuesday morning and want to know when I can expect a fix.

• 
  Stuart Marshall (@MrMclarenNUFC) reported 19 minutes ago

  @EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?

• 
  John Martin Moore (@Dream_Sculptor) reported 22 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Debbie Kirby (@DebbieK88257137) reported 23 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  Jason Cleary (@jays360) reported 25 minutes ago

  @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

• 
  HockeySemp (@HockeySemp) reported 26 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.