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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 01/20/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Oldbury, Dudley, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Smethwick and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomDudley Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • media_beyond . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • gabrielle_jan gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • penelopedougan Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • huggybro Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • richthorndike Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • aydamstoidy Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

  • BarbarellaFem Theresa Derwin #SaveWaywardSisters #spnfamily (@BarbarellaFem) reported from Birmingham, England

    @EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paul96403038 paul (@paul96403038) reported

    @EE how do I cancel my contract it’s due to finish in December and I do not wish to continue it

  • RedQueen12177 Heather Dawn Wells (@RedQueen12177) reported

    @EE I just wanted to say the tech support lady I just spoke to was so lovely and helpful. I didn't catch her name unfortunately but honestly she was the loveliest tech member I have spoke to so far

  • medlar_ Medlar (@medlar_) reported

    avoid @EE .. booked a "24 hour repair service" *22 days ago*. Lost in transit. I continue to pay my contract without a phone, noone has any idea what to do including the twitter help team

  • sbradleywood SBW (@sbradleywood) reported

    Hi @EE I’m due an upgrade with yourselves and was wondering whether I’m able to put down a higher upfront payment on a new device than what you advertise - most plans you’re advertising are £0 or £30 upfront. I’d like to pay more upfront to lower the monthly payment if possible?

  • loulou200881 lou lou (@loulou200881) reported

    @EE Why wasn’t I told this and I’ve already had to wait 30 days for a new phone. Now you want me to cancel and wait a further 30 days???!

  • prestonkemp Preston Kemp 🇪🇺 (@prestonkemp) reported

    @EE you keep sending me network status update emails as my local transmitter seems to be as reliable as a Tory minister. How do I stop them? I'm not interested & there's no unsubscribe link.

  • blacksheepali Alison Hopkins (@blacksheepali) reported

    @EE can you explain to me why a member of the executive complaints team has just put the phone down on me? Not aggressive no bad language just didn't want to give me the same resolution to the same problem I had to have escalated last month and didn't want to answer my questions.

  • stevewilley Fat Freddy's Cat (@stevewilley) reported

    @EE Have sent a DM however, it transpires that EE are not the bad guys. Friend got herself confused and is with another provider. 🙁😬 Will hassle them instead.

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • markorbell Mark Orbell (@markorbell) reported

    @EE is there an issue with full fibre today? Intermittent pings to all sites and direct connection via Ethernet to the router. Done a refresh via sms and no change