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EE outages and service status in Cradley Heath, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cradley Heath, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Apr 22, 6:42 PM GMT+1.
  • 42% Total Blackout (42%)
  • 31% Internet (31%)
  • 14% Phone (14%)
  • 13% Wi-fi (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Redditch, Oldbury, Walsall, Bromsgrove, Hartlebury, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, and Willenhall.

CityProblem TypeReport Time
Birmingham Internet 1 day ago
Redditch Total Blackout 1 day ago
Birmingham Internet 3 days ago
Birmingham Internet 4 days ago
Birmingham Phone 4 days ago
Oldbury Phone 7 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

1 day ago
Redditch

1 recent signals

1 day ago
Oldbury

1 recent signals

7 days ago
Walsall

1 recent signals

7 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • stayingaliveuk
    Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • theblackstrat
    swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • andygorton63
    gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • MutliRaceMan
    Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • stourdave
    Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • dodge109
    rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • idl3wis
    Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tracyanne1965
    Tracy Woods (@tracyanne1965) reported

    @EE please send me an email address I can send a message I keep getting on my phone, need some help!

  • jonsie
    huw (@jonsie) reported

    @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know

  • SkyAtNight0000
    Colin Bassett (@SkyAtNight0000) reported

    @EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.

  • wandaxmoods
    M 🐼 (@wandaxmoods) reported

    @EE the way you do your billing is confusing I’m actually not renewing with you ever again because I’ve had nothing but issues and your customer service is embarrassing

  • ConkusBonkus
    CB (@ConkusBonkus) reported

    @EE Do you have any online live chat service or email I can use for support? Please do not give me a number to call, I can't talk over the phone.

  • slomoassassin
    mo (@slomoassassin) reported

    @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @EE how do i get a refund im no longer a customer

  • MelanieK1957
    Melanie Kibblewhite (@MelanieK1957) reported

    @EE Awful customer service today. New contract agreed which has now been cancelled by you because of a mistake made by you. I have to call you and renegotiate the contract tomorrow.

  • indigojo_uk
    Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported

    @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳