EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Redditch, Oldbury, Bromsgrove, Hartlebury, Kidderminster, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Total Blackout	7 hours ago
Birmingham	Internet	7 hours ago
Wolverhampton	Phone	2 days ago
Wolverhampton	Internet	5 days ago
Birmingham	Internet	5 days ago
Birmingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Loreta (@lottynew) reported 9 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  Joanne Gough (@RosieJ0) reported 13 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Matt (@hellomattwalker) reported 15 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  PeteSloanPhotography (@psphotography79) reported 16 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Dave Harte (@daveharte) reported 16 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Jean Thierry (@MutliRaceMan) reported 23 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 27 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Charles Thomas (@revCTStAndrews) reported 29 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 31 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  King Of Ink Land ® (@king_body_art) reported 32 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  JH 🥳🪩 (@jfrncs_) reported 37 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Jonathan Whiteland (@chailey_) reported 41 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 45 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Brenden (@Breny85) reported 46 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 50 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Karl W Newton Photography (@kwn_photouk) reported 52 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  Barry dunn (@dunn_pdunn1) reported 53 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  lee hunt (@leehunt4) reported 56 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 57 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  François Souyri (@francoissouyri) reported 58 minutes ago from Birmingham, England

  @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Laughing Gooner (@pascalgrimandi) reported 10 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  DML (@DMLYONDER) reported 11 minutes ago

  @EE EE is placing vulnerable people's lives at risk we have had issues with our phone and Internet line keeps going down at night my mum has an emergency alarm for medical conditions and eevare failing her and putting her life at risk not fixing it

• 
  Andy Brodie (@andy_brodie) reported 12 minutes ago

  If that was really you calling me @EE, then you need to stop promoting terrible security practices. If you call someone up unsolicited and then trigger a PIN on a text to the same mobile THAT I DIDN'T ASK FOR, then that just looks like a fraud. Was it you, or not?

• 
  The Laughing Gooner (@pascalgrimandi) reported 13 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.

• 
  AFCdonnilad (@afcdonnilad) reported 14 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  ChrisM (@chrismaddison74) reported 15 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Reformdbohemian (@reformdbohemian) reported 19 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

• 
  Steveo (@SteveA39845825) reported 22 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 25 minutes ago

  @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE

• 
  Maria Zelenova (@maria__zelenova) reported 29 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous