EE Outage Report in Cradley Heath, Sandwell, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Birmingham	Internet	12 hours ago
Birmingham	Internet	16 hours ago
Kidderminster	Wi-fi	17 hours ago
Kidderminster	Wi-fi	24 hours ago
Birmingham	Internet	2 days ago
Birmingham	Total Blackout	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  David Hopkinson (@davehoppy66) reported 2 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  Dave Harte (@daveharte) reported 3 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Jean Thierry (@MutliRaceMan) reported 8 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Chris Seaman (@cseaman1975) reported 8 minutes ago from Stourport-on-Severn, England

  @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

• 
  Michael de Groot (@stayingaliveuk) reported 15 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Ben Franklin. (@benavfcfranklin) reported 19 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 19 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Jody (@Jarrook) reported 20 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Forbes Coleman (@ForbesProducer) reported 20 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  C5 (@OoRITE_C4) reported 21 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Zac Davies (@ZachariahED) reported 29 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  PeteSloanPhotography (@psphotography79) reported 30 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 32 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Matthew Sparks (@matthew_74) reported 36 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  nicole (@nicole118nicole) reported 41 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  RELLEY. (@relleypaul) reported 48 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Tally B (@Bizzle_187) reported 50 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  C5 (@OoRITE_C4) reported 50 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  caroline palmer (@cazman3011) reported 50 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Donna (@donnak2002) reported 55 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brittany🤍 (@_brittmercado) reported 5 minutes ago

  @EE can someone help with my data roaming charges as I’m abroad and cannot call. Thank you!

• 
  Lee Jones (@thisleejones) reported 8 minutes ago

  @ee specifically aimed at Ashley and Olivia S., ladies I hope you’re both well, I have a repeat of the previous problem except this time my watch is inactive also. Please could you confirm that EE‘s policy of £20 as adequate gesture for making a customer vomit

• 
  The Bear (@bear_roar) reported 8 minutes ago

  @StopFundingHate @EE @EE due a renewal this month. I work with charities that defend these kids rights to be who they are. Disgusted my fees are funding this hate. Make a statement, pull the advertising or you lose a customer.

• 
  jim_skye🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺💙NHS #nhspay15...WOKE! (@awlpaws) reported 9 minutes ago

  @Elke120269 @EE @SamsungMobile I'm always polite ...but today I had a neanderthal...had to slap it down

• 
  Hannah (@WhitesHSJ) reported 13 minutes ago

  @bt_uk #nointernet and @EE No signal/ service #Help #Sendsomeone

• 
  𝗣𝗮𝘂𝗹 𝗥𝗲𝗱𝗱𝗶𝗻 (@PaulCR_) reported 15 minutes ago

  I swear @EE are crooks, I was connected to wifi for 98% of my time working in Qatar and they've charged me an extra £90 for data lmao 10+ years as a customer with zero issues and I've been told nothing can be done.

• 
  AndyMitche11 (@AndyMitche11) reported 15 minutes ago

  @ee really disappointed with the signal currently, I need my phone for work and it's abysmal.

• 
  Mike Kear (@welshaudaxer) reported 21 minutes ago

  @EE is your signal down at Monmouth? Currently at NP25 3BD

• 
  Jon (@jlay365) reported 23 minutes ago

  @EE Yeah I have done that over a year ago....I get a text most days telling me there's a problem and that you're trying to fix it.....never have though!

• 
  Crutch (@Crutch_88) reported 24 minutes ago

  @AshScrivens @EE @O2 I’ve never had a problem with 02