EE

EE Outage Report in Cradley Heath, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 02/22/2026 11:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Oldbury, West Bromwich, Bilston, Redditch, Solihull, Wordsley, Dudley, Kidderminster, Smethwick, Sutton Coldfield, Rowley Regis and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomWalsall Phone
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • gabrielle_jan gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • huggybro Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • richthorndike Richard Thorndike (@richthorndike) reported from Stoke, England

    I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

  • aydamstoidy Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • BarbarellaFem Theresa Derwin #SaveWaywardSisters #spnfamily (@BarbarellaFem) reported from Birmingham, England

    @EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • penelopedougan Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • media_beyond . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FlubberGrump Flubber Grump (@FlubberGrump) reported

    @EE if you don’t answer the phone or respond to online chats, how am I supposed to get my service problem fixed?

  • Excalibur890 Excalibur890 (@Excalibur890) reported

    @EE I accidentally made a call to New Zealand for which you're charging me £400. I normally use WhatsApp and I can't explain why I used your service. Please drop the charge. It was a stupid mistake, and you should know no one would knowingly do this.

  • CreCreDeal La diagonale du vide ⚒🇫🇷🇬🇧🏳️‍🌈🇵🇸 (@CreCreDeal) reported

    @EE I called the customer service from abroad as you suggested. It costed me £4/minute. We stayed 25 minutes and nothing is sorted. That’s a shame as I paid the bill for my friend. How to escalate and make a formal complaint? But most importantly how to make it work?

  • stevegaughan1 Steve G (@stevegaughan1) reported

    @dinkydoo__ @EE Close your bank account ? Shouldn’t need to, and it’s inconvenient, but would solve the issue.

  • PlainMKB MKB (@PlainMKB) reported

    @EE hi, I’m abroad in the Dominican Republic. My phone broke before my plane journey and I managed to repair it here but I’ve lost access to all my online banking and even my EE account. I can’t receive texts and I believe it’s because my roaming is off. Can you please help?

  • HunterLesa Lesa Hunter (@HunterLesa) reported

    @EE Its ok l ve decide to phone up just having problems with my bank

  • CreCreDeal La diagonale du vide ⚒🇫🇷🇬🇧🏳️‍🌈🇵🇸 (@CreCreDeal) reported

    @EE I paid for my friend bill thought your website. But nothing seems to be updated. We are abroad and we can’t speak to support.

  • FknMoll Moll 🏳️‍🌈 (@FknMoll) reported

    @EE is the function to gift data currently not working on the app?

  • ChrisByorkB90 Chris (@ChrisByorkB90) reported

    @EE once again making me realise why I left them all them years ago! Unable to access my bill for the past 2 days why @bt_uk had to transfer me over I'll never know. Time to move over to #sky

  • SeaninPinner Sean Moore (@SeaninPinner) reported

    @ee I need to report a lost iPhone whilst travelling in Brazil and to request that it be locked, but I am unable to log onto the My EE app to speak to you, as I’ve forgotten my password and am unable to reset it without the phone. Hope you can help. Number is 07932 087 453