EE Outage Report in Cradley Heath, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Ptak 💖 💖
(@Michieptak) reported
@EE very disappointed with service … I have rang you twice now as can’t get into my account online or on app and still I hear nothing!!!
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Rachael Hines
(@hinesrem27) reported
@EE @1973mackem I can’t call as your services are down and I can’t use my phone
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Sid
(@s4ddique) reported
@EE have started to open, log and close complaints as soon as one hangs up. New practice demonstrates complaints are being logged and addressed in lightning speed. Reality; issues unresolved, no proper investigation, escalation process or resolution to the problems. @Ofcom
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Mark Christopher Lee
(@The_King_Of_UFO) reported
@EE awful customer service my wife opened a complaint last week about an issue she's had for months & you taking extra money with no notice despite phone not working - someone was supposed to call today re update but instead she got a text saying complaint closes! says it all @Ofcom
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Diane Fenton
(@DianeFenton2000) reported
@EE I cannot believe the abysmal service I have gotten from you since 4th December. I will NEVER use you again. In this day and age, I have to wait 5 days to get my watch sorted. It’s been a joke from the start. You are an awful company
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VigorousElf
(@VigorousElf) reported
DO NOT CHOOSE @VodafoneUK as your broadband. Awful customer service. Horrid broadband service, they throttle your download speeds on unlimited fiber to 800kbs. Their tobi chatbot is broken not to mention the absolutely horrid design of their webpages. abysmal service swap 2 @EE
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Gribbs
(@2004Kane) reported
@EE was told I’d get a call back today from the so called loyalty team and they never did. 🙄
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Daniel Bird
(@danielbird07) reported
@EE I had zero issues when this was BT broadband but was forced over this year. The lack of any formal paperwork for my contract is abysmal, and I regret not going elsewhere. Will be looking to exit this contract and also take my phone contract with me too
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Buntylicious
(@Buntybuntbunt) reported
@EE Hi, how do I find out the outcome of an issue I raised? I received a text with the ticket number followed shortly by a text saying case closed but nothing inbetween.
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Matt
(@corder_matt) reported
@EE I have done it twice today and been told that all EE systems are down