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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Internet 20 hours ago
Birmingham Internet 1 day ago
Kidderminster Wi-fi 1 day ago
Kidderminster Wi-fi 1 day ago
Birmingham Internet 2 days ago
Birmingham Total Blackout 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • stourdave
    Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • andygorton63
    gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • yusuf_huraira
    Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • WaseemZaffar
    Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • dan04harris
    Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • dinglette1972
    Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • kelaniebookie
    Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • richardkimberl3
    richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • kieran_stanley
    Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • bigdavehotrod77
    Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • StephenLapper
    Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • Breny85
    Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jerrylad
    Jerry Allen (@jerrylad) reported

    @EE Hi Rach, we have had poor/flaky signal strength for years. I've had to complain directly to EE several times and have been told the following more than once: "we are covered by only one mast & this mast is in bottom 10% for performance in UK".

  • WildPhoenix80s
    Bok Choy of the Bizarre (don't ask!) (@WildPhoenix80s) reported

    @EE Where I live is irrelavent lol. Where we were meant to meet up was SY10 0NE though, North end of lake Vyrnwy, though coverage around the lake seems to be universally poor (i briefly got signal at the dam itself later in the day, enough to tell my fam I wouldn't be home for tea!)

  • bloopington
    bleep - still wearing a face mask. (@bloopington) reported

    @EE hi. there is a lot of support on the EE website for reporting spam texts and emails, but nothing I can find where I can quickly report a scam call. I know I can do it through offcom, but that takes a while. Is there a nice form somewhere online where I can do it through EE?

  • sambillyard
    Sam Billyard (@sambillyard) reported

    @EE @rootmetrics And yet still very poor signal here

  • WildPhoenix80s
    Bok Choy of the Bizarre (don't ask!) (@WildPhoenix80s) reported

    @EE @rootmetrics Might want to work on coverage on Wales, having absolutely no signal nearly made a 2 hour drive useless when my friends got lost on the way to Rhiwargor waterfall...

  • DannyH95892210
    Danny H (@DannyH95892210) reported

    @EE Hi there, I am wondering if you can help me please? My broadband is incredibly poor this morning, are there any known problems in the Aberystwyth area?

  • WildPhoenix80s
    Bok Choy of the Bizarre (don't ask!) (@WildPhoenix80s) reported

    @EE It was only that area. Signal returned to normal on the drive to back.

  • rikki_cumming
    Rikki ******* (@rikki_cumming) reported

    @EE Hi I have lost my SIM card and I can’t access live chat? Can you help me out with this please

  • KeithBr89743464
    Keith Brown (@KeithBr89743464) reported

    @CreativeRonan @EE @rootmetrics If you look at general speeds and connectivity they are better than other firms. My wife can’t even get signal outside our house on 3, she has to bunny hop off my data to use her phone and I’m on ee

  • DrPeterMarc
    Peter-Marc Fortune 🏳️‍🌈 (@DrPeterMarc) reported

    @EE thanks to super helpful customer service team this morning but you need to URGENTLY need to reinstate the ability to download an eSIM from your app: my phone reset itself spontaneously this morning & it’s a disaster not being able to immediately reinstate the eSIM.