EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Willenhall, Oldbury, West Bromwich, Redditch, Bromsgrove, and Hartlebury.

City	Problem Type	Report Time
Birmingham	Internet	9 hours ago
Birmingham	Wi-fi	2 days ago
Walsall	Phone	2 days ago
Birmingham	Internet	4 days ago
Wolverhampton	Internet	8 days ago
Willenhall	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Andy L. (@Andy_Lane_) reported 8 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Jonathan Whiteland (@chailey_) reported 11 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Jules (@falmouth_wolf) reported 12 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  James Larner (@james_larner) reported 16 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  C5 (@OoRITE_C4) reported 17 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Keith Cartwright (@keith291) reported 17 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  PeteSloanPhotography (@psphotography79) reported 19 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  ryan holyhead (@theorbsta) reported 22 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  Karl W Newton Photography (@kwn_photouk) reported 22 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  JH 🥳🪩 (@jfrncs_) reported 23 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Sarita (@saritaverma11) reported 24 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  James Houghton (@UniqueJames) reported 26 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  june baby (@harvey_khela) reported 33 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  j7b7 (@Jeanybabesb) reported 36 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Liam H (@LiamHBCFC) reported 44 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Tally B (@Bizzle_187) reported 45 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Matt (@hellomattwalker) reported 50 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Chris Seaman (@cseaman1975) reported 53 minutes ago from Stourport-on-Severn, England

  @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

• 
  Zac Davies (@ZachariahED) reported 56 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 57 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Wilmott (@LeeWilmott1973) reported 11 minutes ago

  @EE @Equilan Having trouble with 150, but tells customer to ring 150 to sort it 😡😡😡😡😡😡

• 
  harry hound (@harryhoundy) reported 15 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 22 minutes ago

  Why has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡

• 
  peter bruce🐟 (@peterbruce) reported 23 minutes ago

  @EE Your customer service team cannot and have not give accurate information , two different stories.

• 
  Openreach (@WeAreOpenreach) reported 26 minutes ago

  @DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)

• 
  martin stubbs (@martinstubbs24) reported 26 minutes ago

  @jdklfc @EE Just leave EE. I joined 1pmobile you can use your data for free in eu countries. No difference because they use ee network

• 
  Mike (@MikeFitnes89102) reported 27 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 28 minutes ago

  @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

• 
  Lennox Richardson (@lennyrfc) reported 28 minutes ago

  @EE I’ve just tried ringing my local garage to book my car in for a service - the mechanic struggled to hear me (one bar of signal strength on 🇬🇧 best network?!) so what’s the issue?

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 28 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.