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EE Outage Report in Cradley Heath, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley Heath, Sandwell, England 02/19/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent EE outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Walsall, Bilston, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Rowley Regis and Tipton.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhysixGuy Matt (@PhysixGuy) reported

    @EE Signal and mast coverage is absolutely abysmal in Beverley HU17, it's been like this since early 2021 - even after several complaints and 'srveral fixes' nothing has changed

  • Samanth84648051 SamanthaR (@Samanth84648051) reported

    @MarcAllera @EE @rootmetrics On a daily basis more and more services are reliant on WiFi, there are a number of businesses in postcode NN12 8PL which cannot fluidly function due to unstable, erratic and at times, non-existent connection 😤😡 URGENT HELP REQUIRED!!

  • LondonGirl351 LondonGirl (@LondonGirl351) reported

    @EE when will you be fixing the next work issues in North London region please?

  • Revamped_views Gary (@Revamped_views) reported

    @EE I've already issued them my PAC. However, what is the procedure from EE's side if I decide to cancel with O2 within the 14 day cool off period and stay with EE?

  • CaravanLarry Caravan Larry (@CaravanLarry) reported

    @hatemornings @EE I left EE because they couldn't get anywhere near the price of my unlimited data package with a competitor. I regret leaving them now though because, where I go at least, EE's signal was far superior. I'll be returning when contract is up.

  • Samanth84648051 SamanthaR (@Samanth84648051) reported

    @MarcAllera @EE @bt_uk On a daily basis more and more services are reliant on WiFi, there are a number of businesses in postcode NN12 8PL which cannot fluidly function due to unstable, erratic and at times, non-existent connection 😤😡 URGENT HELP REQUIRED!!

  • aqsad Muhammad Aqsad Ch (@aqsad) reported

    @EE hi esim not working can u help plz

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @EE U need to get a grip.with your new staff at kidderminster ee store as they a terrible, making pensions feel stupid case they want a phone not any crap the staff wanted to sell. After 15yr + I'm ready to leav EE over it. Trying to force cheaper weaker phone, more money 😡🤔

  • RolandMillward Roland Millward (@RolandMillward) reported

    @EE Always happy to say hello to you all. The problem is I end up getting sent a survey to see how you handled my enquiry 😎

  • Samanth84648051 SamanthaR (@Samanth84648051) reported

    @MarcAllera @EE @rootmetrics Feeling extremely perturbed after viewing EE’s latest advert where Kevin Bacon is remotely shaving Tom Ellis’ face on a mountain range. EE’s claim of network coverage anywhere but yet no coverage in NN12 8PL - we have no stable WiFi connection and only 2G mobile connection! 😡