EE outages and service status in Cradley Heath, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 1 outage signal in the last 24 hours around Cradley Heath, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 21, 12:27 AM GMT+1.
- Total Blackout (46%)
- Internet (28%)
- Wi-fi (13%)
- Phone (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cradley Heath, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bromsgrove, Hartlebury, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Redditch, and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Internet | 2 days ago |
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Phone | 2 days ago |
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Phone | 4 days ago |
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Wi-fi | 5 days ago |
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Wi-fi | 6 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Liam M-D (@LiamM_D) reported from Aldridge, England@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Brenden (@Breny85) reported from Birmingham, England@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Kira🦁 (@pyper18th) reported from Birmingham, England@EE is there a chat with yourselves to cancel my BB?
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François Souyri (@francoissouyri) reported from Birmingham, England@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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Dip singh (@dip974) reported from Wednesfield, England@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Jules (@falmouth_wolf) reported from Willenhall, England@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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JH 🥳🪩 (@jfrncs_) reported from Birmingham, EnglandNot @EE showing as full signal 5G but not actually providing a 5G service
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Pat Murphy Wright (@Pattimwr) reported from Birmingham, England@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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gort (@andygorton63) reported from Dudley, England@dinglette1972 @EE **** em off go with someone else 👍
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Yusuf (@yusuf_huraira) reported from Birmingham, England@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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jay (@jayedwards96) reported from Birmingham, England@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
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Jayne with a Y (@JB_56_) reported@EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do
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Abhi (@ecfghjp) reported@EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience
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Laura-Beth Roberts (@Qydyn) reported@EE I have already called 150 which is part of my complaint! I have emailed it to complaints. I would think at this stage EE should contact me
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Stuart (@Stuart61838784) reported@EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up
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dystopian (@NNazir) reported@ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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Shaun (@shauny67) reported@EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network
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Oli Newhall (@OliNewhall) reported@o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!