EE Outage Report in Cradley Heath, Sandwell, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Birmingham	Total Blackout	16 hours ago
Birmingham	Total Blackout	21 hours ago
Walsall	Internet	1 day ago
Birmingham	Total Blackout	1 day ago
Oldbury	Wi-fi	1 day ago
Birmingham	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Mags Winthrop (@MagsWinthrop) reported 1 minute ago from Dudley, England

  @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

• 
  LMB797 (@LB797) reported 4 minutes ago from Birmingham, England

  @EE But I’ve made the complaint through the right dept and got nowhere

• 
  🍸Lisa Pearson🍸 (@yogapuff67) reported 6 minutes ago from Birmingham, England

  @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

• 
  Jason Watts (@JasonWa30721137) reported 6 minutes ago from Birmingham, England

  @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

• 
  LMB797 (@LB797) reported 13 minutes ago from Birmingham, England

  @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

• 
  John Francis (@jfrncs_) reported 15 minutes ago from Birmingham, England

  My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

• 
  Kieran (@HarrisonKieran) reported 18 minutes ago from Birmingham, England

  @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

• 
  John Francis (@jfrncs_) reported 20 minutes ago from Birmingham, England

  Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

• 
  lee hunt (@leehunt4) reported 24 minutes ago from West Bromwich, England

  @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

• 
  LMB797 (@LB797) reported 27 minutes ago from Birmingham, England

  3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

• 
  Rachel Graham (@rachelg2711) reported 28 minutes ago from Birmingham, England

  @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

• 
  james avfc (@jamesgr76875698) reported 28 minutes ago from Birmingham, England

  @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

• 
  AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported 29 minutes ago from Birmingham, England

  Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

• 
  Infamous Suk (@InfamousSuk) reported 31 minutes ago from West Bromwich, England

  One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

• 
  Lisa Davies-Green (@LisaBCFCdavies) reported 32 minutes ago from West Bromwich, England

  I’m having issues too can’t access any data @EE #EE

• 
  lee hunt (@leehunt4) reported 36 minutes ago from West Bromwich, England

  @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

• 
  Kieran (@HarrisonKieran) reported 40 minutes ago from Birmingham, England

  So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

• 
  Richard Thorndike (@richthorndike) reported 43 minutes ago from Stoke, England

  I have been completely let down by @EE and as such will never place an order with them again. All contracts being cancelled as we speak.

• 
  Infamous Suk (@InfamousSuk) reported 51 minutes ago from West Bromwich, England

  @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

• 
  LMB797 (@LB797) reported 55 minutes ago from Birmingham, England

  @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HoneyCuts (@YahcYenoh) reported 4 minutes ago

  @EE I ordered a phone upgrade, you guys said you’d call me to confirm upgrade. Have had no call and online account still offering me an upgrade? Please help

• 
  Cameron Paul (@YogiewithanE) reported 5 minutes ago

  @EE my broadband has been painfully slow for the last week or so.. just done a speed test getting hardly 2mbps download and upload.. I’m on a fibre plus plan!

• 
  SoSo (@ImSoSonia) reported 5 minutes ago

  @EE so I have unlimited texts on my VIP bundle, and i use texts and now I’m suspended? How the F**K does that work? Why do I pay to get suspended for using the service?

• 
  Laurence Hardy (@LjsHardy) reported 20 minutes ago

  Hearing much about the issue for many disadvantaged families of affording data to keep they’re kids connected. I pay a premium for LOTS of data on my phone I’m not using. Wish there was a way for me to “donate” a chunk of my allowance. Sure we can figure this out @ee?

• 
  Catherine Cassidy (@catcass19) reported 20 minutes ago

  @EE hi EE are you down in co. Fermanagh N. Ireland? Working from home so would need network coverage or at least to have an idea of when it will be back up and running.

• 
  Jessanne 🌙 (@jessycaca3) reported 20 minutes ago

  @EE Ok thanks! And when I get the phone can I just phone up and add insurence because it never gave me the option for full cover when placing the order, just damage cover so I clicked unprotected bc I want full cover?!

• 
  Becky (@BecBroughton5) reported 21 minutes ago

  @EE been trying to cancel broadband (no longer live at the property). Can't ever get through on the phone and no reply to emails. Website advises to get in touch before cancelling direct debit, impossible when no one answers/replies? Last ditch attempt before it's cancelled...

• 
  Marson (@Magic_Marson) reported 21 minutes ago

  @JaneyGodley @EE After being told by five different customer service reps from EE that my new device will arrive 'tomorrow'. Now I receive a text to say it will not arrive until the 10th. Seems that poor customer service can be quickly brushed up by claiming the pandemic is affect delivery. Poor.

• 
  Tammy Watts (@TammyWatts2) reported 22 minutes ago

  @EE one again you DM them and yet again no response! I have never known a company like it in my life. Such awful customer service!

• 
  Gareth Maddieson (@AuntieDrJo) reported 22 minutes ago

  @EE need to change my home address clicked on the link to do so & it's telling me I've entered the wrong password even though I got onto the app with it and I don't have any other passwords please help!