EE outages and service status in Cradley Heath, England

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley Heath, England

The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Wolverhampton, West Bromwich, Wednesbury, Stourbridge, Walsall, and Dudley.

City	Problem Type	Report Time
Birmingham	Total Blackout	25 minutes ago
Birmingham	Internet	8 hours ago
Birmingham	Internet	8 hours ago
Smethwick	Internet	13 hours ago
Wolverhampton	Internet	4 days ago
Birmingham	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

• 
  Tara (@t_talbotx) reported 2 seconds ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  James Houghton (@UniqueJames) reported 5 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  j7b7 (@Jeanybabesb) reported 7 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Waseem Zaffar (@WaseemZaffar) reported 11 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  rob jones (@dodge109) reported 18 minutes ago from Wolverhampton, England

  @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

• 
  R Joberns (@rjoberns) reported 22 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 22 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Barry dunn (@dunn_pdunn1) reported 25 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 27 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Karl W Newton Photography (@kwn_photouk) reported 30 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 32 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  nicole (@nicole118nicole) reported 37 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Yusuf (@yusuf_huraira) reported 37 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Pat Murphy Wright (@Pattimwr) reported 40 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Jonathan Whiteland (@chailey_) reported 45 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Conrad Clinton Noble (@conrad_noble) reported 53 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  june baby (@harvey_khela) reported 53 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  Charles Thomas (@revCTStAndrews) reported 56 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  Lesa Horton MBE (@horton_lesa) reported 56 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  jay (@jayedwards96) reported 58 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 36 seconds ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  MK 🇬🇧 (@mk_hostile17) reported 2 minutes ago

  @GillRaeWalker @LeilaniDowding @EE Conventional PSTN is being shut down. Conventional landlines are now delivered over your broadband connection. Your conventional telephone plugs in to the router and voice calls are digital Broadband connection may be fixed wireless access but this has got nothing to do with WiFi

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 15 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  Gavin Cook (@gjc_cook) reported 16 minutes ago

  @EE I’ll just cancel the direct debit and move Number elsewhere, you’ll be quick to contact me then 👌🏼

• 
  Craigo32 (@Craigo32) reported 17 minutes ago

  @returningfromt2 @EE Im having exactly the same problem

• 
  SuePen (@SuePen5) reported 22 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

• 
  VisionsofGold (@VisionsofGold) reported 22 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  Alan (@AlanDillon26041) reported 23 minutes ago

  @LeilaniDowding @EE Seen this first hand when power go's down for some time and yes its carnage. WiFi, cell towers all go down, no card works at shops, Becomes very ferrel very quickly. Why i went Starlink can power that off a power cube or generator and always keep cash..............

• 
  Martin Elliker (@MartinElliker) reported 27 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  beth (@loisgriff_) reported 29 minutes ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.