EE Outage Report in Cradley Heath, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley Heath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley Heath, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Walsall, Dudley, West Bromwich, Solihull, Halesowen, Wolverhampton, Tipton, Brierley Hill, Sutton Coldfield, Redditch and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Internet | |
| Smethwick |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley Heath, England
Latest outage, problems and issue reports in Cradley Heath and nearby locations:
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sandracw
(@sandracw66) reported
@EE I'm using a data pack to give me a signal in work, I was supposed to get 5gb from the 24th Jan, I had a text on the 9th to say my 2gb was up, how can I get my 3gb Owed? Thanks
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Soupy twist
(@RealSoupyTwist) reported
@EE Why do I have no data connection again? Will I get a refund? BT always used to refund one month on my bill for every day there was no service.
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GunnerCB
(@cjb2412) reported
@mrogers01 @EE Yes but they have to raise their prices due to inflation and to make sure they can offer the best signal 👍🏻👍🏻👍🏻👍🏻👍🏻🙄🙄🙄🙄🙄
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Claire 💙💛
(@clairecircuit) reported
@EE is there an issue with My EE or top ups? Trying to set up mobile BB SIM for kids - my ee not working, anonymous top up not working either?
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Peter Hague PhD
(@peterrhague) reported
@EE There seems to be broadband issues in my area and your status checker only seems to cover 5G. Is there any way to get an update?
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Simon Archer
(@BelvedereVicar) reported
@scott_m_me @EE That’s really interesting, I hadn’t thought of that. The contract is part service, part payment for the phone, so the increase is actually huge as the cost of the phone is in the past, I’m just paying it off. So it’s more like a 30-50% increase.
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Basilius Kevin .V🌈
(@BK3vin) reported
@StormChaser22 @EE Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
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Stuart Smith
(@stusmithdotcom) reported
@EE I get all that, and I have had no issue with the smaller increases I’ve had previously mid contract. But this is over £10 extra per month taking both contracts into account. Alot when I could get a better deal elsewhere.
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Richard O'Neill
(@therroneill) reported
@TsuiAllen @Beth_Tastic @EE All that awful advertising has gotta be paid for. One day companies might realise that great service and a fair price might win and keep customers.
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The Black Pearl Hippy
(@blackpearlhippy) reported
@EE Why do you guys use @DPDgroup_news ?? they the worst .. supposed to deliver a new iphone but are now sending it back to you lol saying they tried twice to deliver it but no one was home ..which is total BS ...Not the best start to a new contract .... now have to wait weeks