Is HSBC down in Swanley, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swanley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Swanley, Kent, England
The most recent HSBC outage reports came from the following cities: London, Newham, Croydon, Thornton Heath, Islington, Tower Hamlets, Dagenham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| Croydon |
Mobile App | |
| Thornton Heath |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Purple Sushi 💜🍣
(@PurpleSushiXD) reported
@HSBC_UK . . . Can't login via online banking, just says I need to wait for the card reader in the post. I want to pay my balance now, not in a week or whenever it finally arrives.
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Kirsty S
(@cooda) reported
@HSBC_UK good morning. Are there any issues this morning with business banking. I’m logged in but making payments is slow or keeps kicking me out.
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Saiful Islam
(@IslamSaif1a) reported
@HSBC_UK totally useless banking and transfer services and even worse Indian customer services. Never a UK support person, even for call escalation. Just had an Indian support staff hang up on me after I asked if they were based in India. That was after call back and 10min wait
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Alison Devonish
(@AlisonDevonish) reported
Oh dear - @HSBC_UK you are a big let down!!! Why is it so difficult to register a POA - when someone vulnerable needs help - you are so dismissive of providing help - your branch at Basildon has the worst customer service I have seen for a very long time!!
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Cotswold Chauffeur Hire
(@CotswoldCH) reported
@HSBC_UK your service is appalling. Now been unable to access my business account for a week! Promised this would be sorted within 2 hours at 1325 today and guess what? It’s not!
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P△DDỴ
(@ThrowingAPaddy) reported
@HSBC_UK Trying to open an account with you. You email asking for payslips but impossible to log into the Live Docs service. When I call you no one has any idea what I’m on about. Help please before I give up
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3k
(@CollinsAtLiens) reported
It should never take over an hour to answer your flipping phone @HSBC_UK and change this **** waiting music it’s making me want to kill myself.
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Dotty Slipper
(@dottyslipper) reported
@HSBC_UK why is it so difficult to find a postal address for customer service? My mum wants to order a new chequebook,she is 87 hard of hearing and not tech savvy. Really poor service for someone who has been with you for more than 30 years.
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Nooooorthy
(@StevenNorth2) reported
@HSBC_UK is there an issue with the banking app? It won’t let me choose my savings account to transfer money to my current acc??
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Maggs Kirkham
(@maggs1516) reported
@HSBC_UK I suggest instead of you bragging on twitter about who you help you take a look at your own country and the non help you give to disabled.your Sleaford branch treated a disabled lady disgustingly today no help when she rang bell what followed was disgusting find it on fb