HSBC

Is HSBC down in Southwark, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southwark, Greater London, England 05/09/2025 04:50

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent HSBC outage reports came from the following cities: Wembley, London, Golders Green, Southwark, Abbey Wood, Croydon, Hackney and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Login
United KingdomLondon Transactions
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Amika42746015 Amika (@Amika42746015) reported

    @HSBC_UK I want to close my account but cannot get through on the phone. I tried before but needed to go into a branch, which I can't do. Please help

  • Rosario19R Rosario (@Rosario19R) reported

    @HSBC_UK Afternoon, I subscribed a select and cover policy on 24 October, but I am still unable to register my gadgets. The website says I might have to wait up to 48 hours, but it has been more...

  • Salvo17027644 Salvo (@Salvo17027644) reported

    @HSBC_UK Hi, it seems to be working again now. I was able to log into App - see all my other accounts e.g. Creditcard/Mortgage etc. But when I clicked Global Money it never loaded - error code was COS002. But seems to be working now

  • major_bong Dangermau5 (@major_bong) reported

    Hey @HSBC_UK any chance your customer services could pick the sodding phone up? 30 mins no reply yesterday, 22 mins and counting today. And no, it's not an issue I can resolve online.

  • major_bong Dangermau5 (@major_bong) reported

    @HSBC_UK Now at 35 min and no reply, have to hang up. I've banked with you for over 30 years but this shoddy service is making me consider leaving.

  • TopCatToby TobyCat ♥️🇺🇦♥️🏳️‍🌈♥️ (@TopCatToby) reported

    @HSBC_UK is there a problem with the business app? I’m getting a server unavailable massage when I try and log in.

  • RachaelPowerTV Rachael (@RachaelPowerTV) reported

    @HSBC_UK have called almost every day for a month as no branch in S.Ireland. Told 10 min wait but hold for 40 mins and give up … need urgent support to resolve an international transfer issue.

  • MarkEWest Macabre West - THE HUNTER'S QUARRY out now! (@MarkEWest) reported

    @HSBC_UK "We've got some exciting new developments to your log-on". Yes, you have. Now I can't access my online banking and can't speak to anyone either. Nice work HSBC. Anyone monitoring this?

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @Banabila @HSBC_UK FIVE days later and I'm currently on hold to another department, having spoken with two other departments who cannot help me. Honestly, I'm just despairing right now...

  • random_rubble Nick Collins (@random_rubble) reported

    Is there a problem with ALL of the HSBC apps? @hsbc_uk