Is HSBC down in Southwark, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent HSBC outage reports came from the following cities: Romford, Colindale, Belsize Park, London, Newham, Croydon, Thornton Heath, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, Dagenham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Mobile App | |
| Colindale |
Mobile App | |
| Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Povey
(@PoveyChris) reported
@HSBC_UK GIC site is broken. Saying balance is unavailable on the app. GIC site just has a spinning circle when you select view accounts.
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Sharon
(@SharonKSand) reported
@HSBC_UK I have been on the phone for over two hours yesterday and over an hour today and no one is answering. I still cannot access my accounts and no one is helping! The links you send don’t even help! I need to speak to someone immediately! This is ridiculous!!
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Football For Life
(@newteamstarting) reported
@JJUnitedAFC1 @HSBC_UK No branch shuts anyone down pick up the phone and speak not rant for answers always a solution #don't blame staffandworkinghours
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🕷️🇪🇺 🇬🇧 Uitlander
(@Uitlander) reported
This could be addressed by better accessibility solutions on the part of @HSBC_UK. Who could, if they wanted, do a whole lot more to enable an elederly customer who has been with the bank for 70+ years to manage their money. I wonder what @ageukcampaigns thinks about this?
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NA #StillWearingAMask #GeneralElectionNow
(@NadiaA2015) reported
@HSBC_UK @katedavies68 I am encountering the same issue.
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Sue McKechnie
(@dorisdoodle) reported
@HSBC_UK They are not! Mobile app works, desktop banking not allowing login. Please sort this.
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Ian
(@th13teen64) reported
@HSBC_UK It would help if your savings interest rates went up as quickly as your mortgage interest rates which rise instantly…
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NA #StillWearingAMask #GeneralElectionNow
(@NadiaA2015) reported
@HSBC_UK Why am I REPEATEDLY unable to reach your credit card team on your telephone banking service, despite several calls, over consecutive days, with very lengthy call waits??? Is there actually anyone on the other end?
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Waqas khan
(@KhanWaqascardio) reported
@HSBC_UK I am sure you are not based in UK; cheap outsourced just lip service. Sitting somewhere else in world dealing with customers in UK is just a nightmare from customer perspective.I have spent 30 to 40 hours online with you guys;all waste of time. Very bad management at CEO Level.
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Sharon
(@SharonKSand) reported
@HSBC_UK I have been on the phone for over two hours yesterday and over an hour today and no one is answering. I still cannot access my accounts and no one is helping! The links you sent don’t even help! I need to speak to someone immediately! This is ridiculous!!