Is HSBC down in Southwark, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southwark come from postal codes SE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (55%)
-
Website (15%)
-
Login (15%)
-
Transactions (13%)
-
Transfer (2%)
Live Outage Map Near Southwark, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Southwark, Abbey Wood, Croydon, Hackney and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| Croydon |
Website | |
| Hackney |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
-
SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
-
Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
-
Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
-
Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Fumes
(@Humesy1987) reported
@HSBC_UK hi, I had problems with your mobile app for a couple of days, it then worked for an hour before stopping again. Anything I can do? I’m on 14.7 software. App will only open for a couple of seconds and then shuts itself down
-
B22 Grill
(@b22grill) reported
@HSBC_UK shocking service
-
B22 Grill
(@b22grill) reported
@HSBC_UK spent 20hours plus on hold waiting for my issues to get sorted but nobody cares at hsbc
-
B22 Grill
(@b22grill) reported
@HSBC_UK disgusting service
-
Steven Burnett
(@StevenBurnett1) reported
@HSBC_UK despite your claim earlier down that the problem with your app has been resolved, your app just crashes every time on my iPhone and I am unable to access it. this is also the only way your customers with the app can even access online banking. This is not acceptable.
-
dengal66
(@dengal2) reported
@HSBC_UK Ive no idea what version I have, is this likely to be weeks or months away from being fixed? Why does your online messaging say its working fine?
-
Alison Humphreys
(@humphrae1) reported
@HSBC_UK Please roll out the previous version of the mobile banking app so we can access accounts. The delay to finding a fix is unacceptable.
-
FelicityMJ
(@Felicity_MJ) reported
@HSBC_UK Hello, I have tried but was on hold for a long time and telephone communication is not easy for me. Are there no online/chat options available at all that don't require the app to access?
-
-`, Rachel ‘, -
(@itsrachelouise) reported
@HSBC_UK I’ve been trying to access my online banking app and it crashes and closes every time I open it?? Can you please work to resolve the issues with your app as I can’t access my account.
-
Penny Millarman
(@Areyonga) reported
@HSBC_UK Another problem. Today I paid $25 US to a bogus charity on my PayPal account tied to my HSBC account in UK. I cannot cancel with PayPal so I tried my HSBC account but it is useless. I need a messaging service. OK