Is HSBC down in Southwark, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (14%)
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Login (10%)
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Transactions (9%)
Live Outage Map Near Southwark, Greater London, England
The most recent HSBC outage reports came from the following cities: Dartford, Fulham, London and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| Harrow |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hawkins
(@Gunners_Rule) reported
@HSBC_UK Hi I am currently a beta tester of future iOS releases for Apple until now I’ve not had any problems but I just upgraded to latest which is 15.0 but I can’t open the app it crashes instantly
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Prasad Honrao
(@PrasadHonrao) reported
@HSBC_UK If call gets disconnected, you dont even call to your customers which is unprofessional. Please check my call history with HSBC. I was informed that the account is already opened and I will get access to it very soon. Now you are telling me that you need additional documents?
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The Solution
(@Liiamfx) reported
It’s happened again @HSBC_UK 3 people queuing inside to see the same person while several wait outside can’t even get in to use the machines. A bit of queue managment could solve a lot of problems here and wait times
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Fashion Life UK
(@ukfashionlifeuk) reported
@HSBC_UK what is wrong with your uk mobile banking app it keeps crashing on 7.0 android I got a message on my current phone on android 5.0 that from august it wont be supported do need to move to 7.0 or newer i have done this but the app keeps crashing and wont load! Fix it pls
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DontGiveIn2H8
(@DontGiveIn2H8) reported
@HSBC_UK You lot are an absolute disgrace. My 18 year old daughter can't access her trust fund because your staff keep changing the rules. She has provided numerous amounts proof of ID on several occasions and she has been brick walled every time.
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Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐
(@zamp69wall) reported
@scoobydotaxi @HSBC_UK @Barclays It's very frustrating. I believe it's a mix of lack of tellers and floor staff in banks, everyone stressing them out and trying to cope with questions. Online and calling it's an automated voice that maybe doesn't help with your query, then on hold ages. It's pressure everywhere
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Boe Jiden
(@SD67851466) reported
@HSBC_UK @Stonewallhousin Hong-Kong Shanghai Banking Corporation. Most oppressed part of the world probably working with the CCP. Do you promote this in China too? Is this just to influence the west or are you pushing this in the east too?
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gregs twin
(@gregstwin) reported
@HSBC_UK @Stonewallhousin So, rich people should help people with mental disabilities
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Andy Powell, Bard of Stony Stratford
(@apowell01) reported
42 years @HSBC_UK I have banked with you, and to be treated like I have to day terrible.
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Frank Carney
(@FrankCa61648721) reported
@HSBC_UK @Stonewallhousin Unless you help everyone, you'll get no help from me!