Is HSBC down in Southwark, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southwark come from postal codes SE1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (69%)
-
Website (14%)
-
Login (9%)
-
Transactions (6%)
-
Transfer (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent HSBC outage reports came from the following cities: Tower Hamlets, Southwark, London, Woolwich, Acton, Walthamstow and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App | |
| Woolwich |
Website | |
| Acton |
Transactions | |
| Walthamstow |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Perlconaper
(@pati16106) reported
@HSBC_UK hi, how can I pay off ramaining balance on my closed account? I called to your friends and both od them couldn't help me and couldn't answer Simple question: how can I pay this remaining balance? I need your assistance because I want to remove remaining balance.
-
Andy Whyte
(@AndyWhyte00) reported
@HSBC_UK Ok. I’ll give it a try although it’s worth stressing that 03457 662255 is the number I have been ringing and getting nowhere. So unless you can reassure me that the problems have been resolved on that number it’s not really worth the time, effort and expense to use that again.
-
Daniel
(@DanielJack93) reported
@HSBC_UK as a new customer to hsbc the initial service has been terrible. Agent on the phone was going to help before I was disconnected during a transfer. Called back and second agent said he won’t do anything and to wait for Royal Mail 👎
-
Mahesh Darekar
(@MaheshDarekar11) reported
@HSBC_UK HSBC mobile app at its worst. Made some changes recently, Yesterday morning tried to login mobile app.. it says update software.. Update button click says device is not compatible..I am totally stuck. cant login online banking because need code from app
-
Andy Weston
(@AbnerBrowne) reported
Dear @HSBC_UK, my app notifications have stopped *again*! They started working again yesterday and now are not coming through again. Why does this keep happening?
-
Ali Hammond
(@alisonjdowning) reported
@HSBC_UK my 73 year old, dyslexic mother can’t get her credit card limit increased. She can’t do internet banking & 2 branches have said they can’t help. She’s a Premier customer and is being discriminated against because of learning difficulties #poorcustomerservice
-
Andy Weston
(@AbnerBrowne) reported
Dear @HSBC_UK - every time I mention the app notification issue, I’m asked if my notifications are turned on. I’ve been asked this several times now and the answer each and every time is ‘Yes, they are always on.’ If they weren’t, I’d understand why they’re not coming through.
-
Andy Whyte
(@AndyWhyte00) reported
@HSBC_UK There are clearly problems in your systems if you don’t have any issues reported at the moment. I have experience issues - and reported them through different channels: speaking to someone this morning, via the chat system (although frankly that is useless) and to you.
-
Khaled Abou-Zied
(@kabouzied_uk) reported
@HSBC_UK @HSBC_UK , I emailed as you requested and still no reply, nobody is calling me, no assistance whatsoever and my issue is still not resolved for an 8th day. Really shameful!
-
David Peek
(@P2EKY) reported
@HSBC_UK They do. The thing I don’t understand is over the last 2 years I’ve had 6 current accounts with other banks with no problem whatsoever.