Is HSBC down in Southwark, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent HSBC outage reports came from the following cities: Islington, London, Wandsworth, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transfer | |
| Wandsworth |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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James Harvey 🏳️🌈
(@keepof4worlds) reported
@HSBC_UK Sorry, not going to bother. Have spent 18months with your customer service trying to fix this, and you always just end up blaming Tesco, Amazon etc. funnily enough, no problems with American Express. I recommend them now.
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Phil
(@CaptainPC292) reported
@TJCSHOPPING . YOU ARE STILL SHOWING YOUR IGNORANT RESPONSE ! IF YOU CHOOSE NOT TO ADDRESS THE PROBLEM I WILL CONTACT MY BANK @HSBC_UK for CHARGEBACK FOR THE £4K of goods NOT SENT !
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Krik
(@KrikMusic) reported
@HSBC_UK how do I set up a direct debit to pay off some of you're credit card? Been trying for months and it's impossible? Awful customer service.
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Richard Manners
(@Scoydoy) reported
@HSBC_UK Are your telephone lines down? Unable to call 03455873665
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Lynn Bulka
(@Silverlynnb) reported
@HSBC_UK got a dispute about an item on a cancelled John Lewis Card. They say we have to talk to you but can’t get through to you on number, they gave us because we do not have an account. Going round in circles Please help
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Heidi Berry
(@berry_marketing) reported
@HSBC_UK is your mobile banking down? I have tried several times in last few hours to get same error message to retry later…
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Teacher Grant
(@TeacherGrant007) reported
@LDA_6502 @HSBC_UK @JimBrowning11 They will always be incompetent and unable to help and understand what is being presented to them
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Ben Foss
(@ben_foss) reported
@tg_tips @HSBC_UK Just go elsewhere mate- there are loads of better banks. If they are happy to let a customer leave with potentially a life time ahead account ahead of them… they couldn’t care less.
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Gstanait98
(@gstanait98) reported
@HSBC_UK hi is your iPhone app down? I can’t even launch it - getting booted out before logging in?
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Ian Garty 🌻🇺🇦
(@Iangarty) reported
@HSBC_UK is there an issue with your banking app? I keep getting logged out as soon as I log on?