Is HSBC down in Southwark, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (50%)
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Transactions (16%)
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Login (15%)
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Website (14%)
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Transfer (5%)
Live Outage Map Near Southwark, Greater London, England
The most recent HSBC outage reports came from the following cities: Abbey Wood, Croydon, Hackney, London, Mitcham, Fulham, Harrow, Finchley, Surbiton, Southwark, Camden Town, Tottenham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Abbey Wood |
Mobile App | |
| Croydon |
Website | |
| Hackney |
Website | |
| London |
Transactions | |
| Mitcham |
Transactions | |
| London |
Transactions |
Community Discussion
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HSBC Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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jilliee73
(@jilliee73) reported
@HSBC_UK Why? They are never correct, it's a waste, a security issue and if you can do it for other accounts why not these?
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Chel ♡ ☆
(@ChelAcutt) reported
@HSBC_UK is your app down? Whenever I go to open it it just shuts back down?
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Pat Field
(@FieldPat) reported
@HSBC_UK It would help if the wrong field was highlighted when tryig to correct log on. Or make search transaction available when using the app. Now locked out - twice.
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Connor⚽️
(@connor_mills28) reported
@HSBC_UK @becca_davies Hi I’m also having the same problem since the update and there isn’t an update on my App Store
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LaundretteChorlton
(@the_laundrette) reported
@HungryHoss @jonbutler76 @HSBC_UK Don’t forget to blame covid Surely by closing branches you would put more people in call centres. But maybe that’s just me? Seams like the last few years of covid is now an easy excuse to give **** service and cut costs
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Martin Owen
(@Martinsalopian) reported
@HSBC_UK I have done that. Oh for the old days when we had a relationship manager. If we dont have that then the online service has to be 100% better.
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Sinclair Day Acct
(@SinclairDayAcct) reported
@HSBC_UK @becca_davies I’m having the same problem! There is no update for the app but it keeps crashing! I can’t access my internet banking now 😡
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geraint evans
(@gezbone) reported
@HSBC_UK I've just been on hold for 30+ mins, finally talk to someone for them to start saying they can't help, and then put the phone down on me. Please help.
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Natalie Young
(@Scotslassie21) reported
@HSBC_UK If I could send you a private message, I would !. The company that you work for are a shambles which is why they are so low in the customer satisfaction ratings. FD here I come
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Claire Rogerson
(@_ReeStar) reported
Hello @HSBC_UK I can see others are having the same issue as myself regarding the app not working with iOS 15.1 Could we have a definitive answer as to when this will be fixed please? If online banking is to be encouraged and trusted then the tech needs to be suitable for use.