HSBC

Is HSBC down in Northolt, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Northolt, Greater London, England 11/14/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (17%)

    Website (17%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Northolt, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaB74458934 Amanda Bishop (@AmandaB74458934) reported

    @HSBC_UK holding for ages. Not getting sec checks on app when using my cc so can’t give codes. Who can help?

  • LouiseMesma Lou Doyle (@LouiseMesma) reported

    After 4 wasted calls and a trip to the bank with @HSBC_UK its very clear why they rank so poorly for service. Nothing ever gets solved first time.

  • YarrowDan Dan Yarrow (@YarrowDan) reported

    @HSBC_UK It’s been like this both times I’ve called in the past few months. Never used to be a problem. I gave up after 35 minutes. Our household has a total of 6 current accounts with HSBC, also an advance customer. Disappointing to see your service levels have become so poor

  • RomanoKarim Romano (@RomanoKarim) reported

    @HSBC_UK I am an existing customer, how do I get my IBAN number please?

  • helicopter_red Helicopter_red (@helicopter_red) reported

    @HSBC_UK Hi when is the banking app going to be updated so I can use it again?? Been almost a month with no access! I have been checking for updates almost daily! I’m on iOS 16

  • bhavin_sheth Bhavin Sheth (@bhavin_sheth) reported

    @HSBC_UK - It's been 30 mins on a call and I am still listening music trying to reach to a agent. Need to speak to the agent urgently. Can you please help connect to the agent ASAP?

  • ladygabriela14 Gabrielle (@ladygabriela14) reported

    @the_timtodd @HSBC_UK We’ve been having same issue.. applied on the 8th of August and still no offer yet ..

  • ionCube ionCube Ltd. 🌐 (@ionCube) reported

    @HSBC_UK Please stop using internal names for PDF documents and adopt a customer centric approach. doc-cdd-pr-pf-gb-en-66xxx.pdf [redacted] is nonsense and doesn't even identify as originating from HSBC. Having what could be a counter in the name, it is also leaking (your) info.

  • Ali_J_Dixon Ali Dixon (@Ali_J_Dixon) reported

    @HSBC_UK do you have a customer service email?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported

    @HSBC_UK Seems odd to purposely block them from running and lose out on all the free testing you’d get.