HSBC

Is HSBC down in Northolt, Greater London, England?

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The latest reports from users having issues in Northolt come from postal codes UB5.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Northolt, Greater London, England 05/18/2024 08:35

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (66%)

    Mobile App (66%)

  2. Website (16%)

    Website (16%)

  3. Login (11%)

    Login (11%)

  4. Transactions (3%)

    Transactions (3%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Chesham, Isleworth, Mitcham, Watford, Slough, Gerrards Cross, Uxbridge, Wembley, Hornsey, Streatham Hill, Wandsworth, Northolt, Twickenham and Borehamwood.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomChesham Mobile App
United KingdomIsleworth Mobile App
United KingdomMitcham Mobile App
United KingdomWatford Withdrawals
United KingdomSlough Login

Community Discussion

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HSBC Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • benjiportwin Benji Portwin (@benjiportwin) reported

    @HSBC_UK Existing customer

  • overseasagain clive smith (@overseasagain) reported

    5 calls, 6.5hrs of holding & emails without reply... For a business account I cannot access @HSBC_UK shocking service 🤬🤬

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @HSBC_UK @financialombuds I seriously need this matter looked into, if somebody can oblige please. I have no access to withdrawing any cash or using any of my card services. Been promised callbacks and nothing has been done. I cannot purchase the bare minimum for survival

  • JillJillwhit Jill (@JillJillwhit) reported

    @HSBC_UK your safeguarding process is ridiculous! Filled in form told it’s wrong. Online, calling can’t fix it. Now sat in branch for over 30 mins and no one can get through! I am the customer!

  • OrientExpress18 OrientExpress (@OrientExpress18) reported

    @HSBC_UK Victoria branch. No Premier service, no business service /managers / shop assistants whatever they call it? Music blaring out, interspersed with an announcement ' we will not tolerate offensive behaviour towards the staff' Empower the staff to make decisions or close

  • IainPaterson5 Iain Paterson (@IainPaterson5) reported

    @HSBC_UK how can you shut down ALL my access to online and telephone "premier" banking and insist I present myself at a branch to resolve this, when I'm stuck in quarantine for 12 more days in a foreign country? #DigitalTransformation #FCA #cananyonehelpme

  • sorornishi soror Nishi (@sorornishi) reported

    @HSBC_UK Your telephone answering service is pitiful. You posted £3.2 bn profit and are too tight to employ a few extra staff to answer phones. Shame on you.

  • jtwest66 james taylor (@jtwest66) reported

    @HSBC_UK checked on my hsbc app just now and my credit card information has gone, not there either when I look on the website.

  • filb33 Phil B (@filb33) reported

    @HSBC_UK can’t use my HSBC Premier Mastercard at all. You say no issue with my account, so not your problem! How do I get some actual help or ownership of this?

  • Ana_Kenworthy Anastasia Kenworthy (@Ana_Kenworthy) reported

    @HSBC_UK my rewards credit card account seems to have disappeared from my app and website, is this normal? Thank you!