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HSBC

HSBC down? Current status and problems in Enfield Town, Greater London, England

Some problems detected

Users are reporting problems related to: mobile app, login and website.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at HSBC

HSBC is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Enfield Town, England

The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Harrow, Borehamwood, Woodford Green, Ealing, and City of London.

CityProblem TypeReport Time
London Mobile App 5 days ago
London Mobile App 14 days ago
Hertford Mobile App 16 days ago
London Login 18 days ago
Welwyn Garden City Login 18 days ago
Harrow Mobile App 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • laurenracheljo1
    Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • elanacovshoff
    Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • sapna_ghai
    Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rpher
    Rodney Pettipher (@rpher) reported

    @HSBC_UK James or Rit - No I do not have the mobile app on my phone, and I do not wish to add yet another app to the phone if I can avoid it. Your website repeatedly says that the chat is available on the site. If this is a lie, please say so, otherwise please show me where.

  • goldfishbowl79
    Marie Chaps (@goldfishbowl79) reported

    @HSBC_UK husband can not access his online banking. Coincidence of our new mortgages starting with you yesterday? Customer services were useless & mobile you have for him starts +77 not +44. Hoping he’s not been hacked!!! WTF is going on?

  • Hariprasad276
    Hariprasad Shetty (@Hariprasad276) reported

    @HSBC_UK I have given my details for bank account creation 2 weeks back, but there is no update since then. I went to the bank to check the status and had worst experience ever. My friends who submitted the application along with me already got the account created. Please help.

  • nationalrailenq
    National Rail (@nationalrailenq) reported

    @smontylee @O2 @HSBC_UK Hi, if she had spoken to station staff and explained what had happened they would have been able to help

  • clarebotterman
    Clare botterman (@clarebotterman) reported

    @HSBC_UK trying to add my name to my husbands joint acct & so far made 4 visits to yr branches & still no joy. Now have to go back bcoz Premier won’t speak to me anywhere other than the branch! Appalling service & a joke given u are closing branches so I cldnt go in in the future

  • smontylee
    sarahmonty (@smontylee) reported

    Sister down toLondon to visit + x2 kids in tow. Phone, bank cards & ID pickpocketed on tube (zipped pocket).All train tickets on iCloud .. cant get new bank card, no cash, no phone, no ID. Lucky staying with Fam .. what if she was on own ? @O2 @HSBC_UK @nationalrailenq

  • Jaynie99435899
    Jaynie (@Jaynie99435899) reported

    @Jadewilkins999 @HSBC_UK No surprise there! Awful customer service!!

  • bigmac1st
    BigMac (@bigmac1st) reported

    Top, top service from the bank yesterday. Many thanks to the @HSBC_UK team for alerting me, having spotting an attempted fraud. New card on its way.

  • strangesam1977
    Sam Coupland (@strangesam1977) reported

    .@HSBC_UK now convinced its not possible to transfer $CAD btwn HSBC Global Money & Canadian Bank (CIBC). Have spent 12 hours trying, but HSBC App refuses entry of Canadian A/C Details. Global Money Support is missing, the GM Team never answer phone when transferred to them.

  • spilleroftruth
    Spilleroftruth (@spilleroftruth) reported

    @HSBC_UK so lets be really honest you don't want people visiting the branch who aren't profitable to you. Customer service doesn't give you a profit only sales. Footfall will be down in branches because your forcing people online. Branches now have queues to the door to get help