HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  SNORKY (@sluicesnorky) reported 51 seconds ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  Nilema (@NBJNiloo) reported 2 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Dorothy Cohen (@Dorothy737) reported 5 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  TNR PHOTO (@TNRphoto) reported 12 minutes ago from Enfield Lock, England

  @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

• 
  Aled Smith (@AledSmith) reported 13 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Fatih Çekin (@GuideOfLondon) reported 14 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  Matt (@MattSav7) reported 15 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• 
  SNORKY (@sluicesnorky) reported 16 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  Baby J (@DisneyDreamer30) reported 18 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  Aled Smith (@AledSmith) reported 19 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 19 minutes ago from Barnet, England

  @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

• 
  فرانتشيسكو (@tercumanFLB) reported 23 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

• 
  Anna Antoniou (@mammahun) reported 27 minutes ago from Tottenham, England

  @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

• 
  Stanislav Rastvorov (@StanislavRH) reported 28 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  Martín Chamarro (@martinchamarro) reported 30 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 38 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Henrique Costa Neves (@henriquebacksno) reported 39 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  Fatih Çekin (@GuideOfLondon) reported 42 minutes ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  Jools Sampson (@reclaimyourself) reported 52 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  Nick (@trvynicolas) reported 59 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren 🦋 (@LaurenRose94_) reported 2 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Simon Stockley (@si78475) reported 4 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  Phil Bird (@PhilBird19) reported 5 minutes ago

  @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

• 
  Emily Bird (@EmilyClareBird) reported 5 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

• 
  :) (@mightselldrugs) reported 9 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Christine Mcgeorge (@ChristineM5051) reported 9 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  Distrbution Alpha (@Dist_Alpha) reported 10 minutes ago

  @HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?

• 
  UJ JAGS (@ujagga12) reported 20 minutes ago

  @HSBC_UK you as a bank are a JOKE Simple banking queries you’re unable to resolve . There is a serious issue with your process. As a premier customer we are having no help from your customer services team , you messed up my ISA Transfer last year and now same issue with my wife

• 
  Sarah Lloyd (@Sazlloyd) reported 21 minutes ago

  @HSBC_UK I am having problems registering with on line banking for my credit card it just keeps saying sorry we can't continue with your application. When I then try and sign up it won't send an activation code to my phone

• 
  Godir (@Godir2016871) reported 21 minutes ago

  @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me