HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent HSBC outage reports came from the following cities: Hackney.

City	Problem Type	Report Time
Hackney	Mobile App	4 days ago
Borehamwood	Login	5 months ago
Woodford Green	Mobile App	5 months ago
Barnet	Website	11 months ago
Barnet	Website	1 year ago
Golders Green	Mobile App	1 year ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Stanislav Rastvorov (@StanislavRH) reported 2 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  SNORKY (@sluicesnorky) reported 5 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 5 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Nilema (@NBJNiloo) reported 6 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Aled Smith (@AledSmith) reported 7 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Varun Khanna (@vk225) reported 8 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Anna Antoniou (@mammahun) reported 13 minutes ago from Tottenham, England

  @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

• 
  Aled Smith (@AledSmith) reported 15 minutes ago from Camden Town, England

  @HSBC_UK looks like your call back function is broken

• 
  Dorothy Cohen (@Dorothy737) reported 19 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Fatih Çekin (@GuideOfLondon) reported 22 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  SNORKY (@sluicesnorky) reported 22 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  Fatih Çekin (@GuideOfLondon) reported 25 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Fatih Çekin (@GuideOfLondon) reported 25 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Nick (@trvynicolas) reported 36 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

• 
  Albu Mirela (@AlbuMirela3) reported 36 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  Fatih Çekin (@GuideOfLondon) reported 44 minutes ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  Jools Sampson (@reclaimyourself) reported 47 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  Matt (@MattSav7) reported 51 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• 
  Henrique Costa Neves (@henriquebacksno) reported 51 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  Martín Chamarro (@martinchamarro) reported 60 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Stockley (@si78475) reported 8 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  prem sai charan (@premsaicharan) reported 8 minutes ago

  @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

• 
  Nathan (@nathanwilde83) reported 10 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  Diane Hackney (@dithespy50) reported 12 minutes ago

  @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

• 
  TheDiggers (@TheDiggers4) reported 13 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  Andrew Hill (@AndrewRHill7) reported 16 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 19 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Abbie (@Abbielou30) reported 20 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Mark (@MorganMF9867) reported 23 minutes ago

  @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

• 
  Carly (@limebean) reported 25 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen