Is HSBC down in Enfield Town, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent HSBC outage reports came from the following cities: St Albans and Harrow.
| City | Problem Type | Report Time |
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| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
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| Mobile App |
Community Discussion
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HSBC Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Adan Veho
(@AdanVeho) reported
@HSBC_UK Hello. I have an account but moved back to Australia since 2017. I left money there for personal reasons. I dont have that red thing to access my online banking. HELP!!!
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK I have made credit card payment on May 1 & May 3 for same because your alert. I have reached your support chat from app 3 times. I’m not getting any help or solution. The text on internet about excess payment is completely different with real experience with the support.
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Tim C
(@Tim_Media) reported
@HSBC_UK Because I don’t know the overdraft on the account I don’t use and can’t access to check you’re not letting me reset my info. Told me to go to a branch in HK to confirm ID, due to time difference this isn’t possible.
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Eva Ernstzen
(@EvaaaGrace) reported
@HSBC_UK I have been waiting for a call back from a specialist team member for going on 3 weeks, I was advised it would be within 2 working days. You're customer service is appalling
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Tessa Rose 💙
(@tishtoshtess) reported
from
Sheffield, England
Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.
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Yogesh Mishra
(@YogeshMail) reported
@HSBC_UK My credit card is not working for contactless. What happen all of sudden. How to know? Who can help me? I need on call supoort.
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Nick Jouannem
(@njouannem) reported
@HSBC_UK Hi folks, I can’t seem to log into my account on iPhone via HSBC app using FaceID. The app recognizes my face, shows green check mark, and then goes back to login screen.
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK I have made credit card payment on May 1 & May 3 for same bill because of alert. I have reached support chat 3 times and I’m not getting help on this. Can you guys be responsible to resolve the issue ?
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Andy Cook
(@accookster) reported
@HSBC_UK I’ve just attempted to report a lost debit card to your internet bank team but I’m unable to get through after sitting in a queue for more than 30 mins! Unacceptable and appalling customer service #poorcustomerservice #ukbanking #hsbc
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Diane Frachon
(@DFrachon) reported
@HSBC_UK, called you twice today, to hear how my 4 weeks old claim for fraudulent transactions is progressing. Have been waiting >20' each time, to then talk to 4 different people, and: phone is put down on me. How does this make me feel? Not very good. Would like a call back pls