HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Chrissy H 🏳️‍🌈 (@Chris_1987) reported 50 seconds ago from Camden Town, England

  Honestly @HSBC_UK are terrible when you’re in need of help

• 
  Aled Smith (@AledSmith) reported 53 seconds ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Fatih Çekin (@GuideOfLondon) reported 2 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  Nick (@trvynicolas) reported 10 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

• 
  Fatih Çekin (@GuideOfLondon) reported 14 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Dorothy Cohen (@Dorothy737) reported 18 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Henrique Costa Neves (@henriquebacksno) reported 21 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  Fatih Çekin (@GuideOfLondon) reported 23 minutes ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  Baby J (@DisneyDreamer30) reported 25 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  فرانتشيسكو (@tercumanFLB) reported 25 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

• 
  Stanislav Rastvorov (@StanislavRH) reported 26 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  Aled Smith (@AledSmith) reported 30 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 36 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Aled Smith (@AledSmith) reported 37 minutes ago from Camden Town, England

  @HSBC_UK looks like your call back function is broken

• 
  Martín Chamarro (@martinchamarro) reported 43 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  Albu Mirela (@AlbuMirela3) reported 43 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  Nilema (@NBJNiloo) reported 43 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Fatih Çekin (@GuideOfLondon) reported 44 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Matt (@MattSav7) reported 48 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• 
  TNR PHOTO (@TNRphoto) reported 56 minutes ago from Enfield Lock, England

  @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  waitingforasnowday (@pepsimpmax) reported 7 minutes ago

  @HSBC_UK how ******** am i meant to deposit dollars if the only branch in Scotland with counter service is in Edinburgh? Travel 2hrs on a workday? What about employed people? Why isn’t it working on Saturday?

• 
  seana clarke (@Seana_clarke) reported 7 minutes ago

  Banks used to value loyal customers - literally got off a phone with @HSBC_UK customer service and was told there is no benefit of my having a HCBC account - that hit a spot - now to shop around after 10 years

• 
  Helen Stubbs (@hpstubbs) reported 10 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  Ruchee Dudeja (@DudejaRuchee) reported 17 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  Luke Holbrook (@Holbrookshots) reported 17 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  judith (@ju499) reported 18 minutes ago

  @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

• 
  Melanie Owen (@MelanieOwen66) reported 18 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.

• 
  Laurelin (@SnufflebeanYarn) reported 19 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  victoria clark (@vickic1984) reported 19 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Lauren 🦋 (@LaurenRose94_) reported 20 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?