HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  SNORKY (@sluicesnorky) reported 5 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 6 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Fatih Çekin (@GuideOfLondon) reported 10 minutes ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  Anna Antoniou (@mammahun) reported 12 minutes ago from Tottenham, England

  @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

• 
  TNR PHOTO (@TNRphoto) reported 15 minutes ago from Enfield Lock, England

  @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

• 
  SNORKY (@sluicesnorky) reported 16 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  Fatih Çekin (@GuideOfLondon) reported 19 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Nick (@trvynicolas) reported 23 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

• 
  Martín Chamarro (@martinchamarro) reported 23 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  Jools Sampson (@reclaimyourself) reported 24 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  Albu Mirela (@AlbuMirela3) reported 34 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  Stanislav Rastvorov (@StanislavRH) reported 34 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  Nilema (@NBJNiloo) reported 36 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Fatih Çekin (@GuideOfLondon) reported 40 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Aled Smith (@AledSmith) reported 40 minutes ago from Camden Town, England

  @HSBC_UK looks like your call back function is broken

• 
  Dorothy Cohen (@Dorothy737) reported 43 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Baby J (@DisneyDreamer30) reported 43 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  Aled Smith (@AledSmith) reported 45 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  Varun Khanna (@vk225) reported 52 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Matt (@MattSav7) reported 52 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  victoria clark (@vickic1984) reported 2 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Tim Huckle (@timhuckle) reported 4 minutes ago

  HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

• 
  Salah ElBaba (@SalahElBaba) reported 5 minutes ago

  @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

• 
  MagicAsh (@MagicAsh16) reported 11 minutes ago

  @HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app

• 
  Jo Kemp (@kempettes) reported 11 minutes ago

  @HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..

• 
  Owen Richards (@TheGreenG0blin) reported 11 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  T Bolts (@Marathon_Tardis) reported 15 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  AI Enthusiast (@aici_interiors) reported 16 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  🆁 (@CapitalR) reported 19 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Ian (@Jd95975184) reported 20 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed