HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  SNORKY (@sluicesnorky) reported 43 seconds ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  Martín Chamarro (@martinchamarro) reported 2 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  Matt (@MattSav7) reported 2 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• 
  Fatih Çekin (@GuideOfLondon) reported 6 minutes ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  Henrique Costa Neves (@henriquebacksno) reported 8 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  SNORKY (@sluicesnorky) reported 10 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  Fatih Çekin (@GuideOfLondon) reported 13 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Dorothy Cohen (@Dorothy737) reported 15 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Stanislav Rastvorov (@StanislavRH) reported 17 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 22 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Nilema (@NBJNiloo) reported 23 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Varun Khanna (@vk225) reported 28 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Chrissy H 🏳️‍🌈 (@Chris_1987) reported 29 minutes ago from Camden Town, England

  Honestly @HSBC_UK are terrible when you’re in need of help

• 
  Aled Smith (@AledSmith) reported 29 minutes ago from Camden Town, England

  @HSBC_UK looks like your call back function is broken

• 
  Aled Smith (@AledSmith) reported 34 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Nick (@trvynicolas) reported 35 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

• 
  Jools Sampson (@reclaimyourself) reported 45 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  Aled Smith (@AledSmith) reported 52 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  Albu Mirela (@AlbuMirela3) reported 57 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  Baby J (@DisneyDreamer30) reported 58 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 5 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  Lingmell (@T1mbuktwo) reported 6 minutes ago

  @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

• 
  Miss.Viktoria.Quinn (@ViktoriaQuinn) reported 6 minutes ago from Manchester, England

  Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 9 minutes ago

  @HSBC_UK Hi , I did that and couldn't or would not help

• 
  Jim Bartholomew (@JimBartholomew1) reported 10 minutes ago

  @HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.

• 
  Keven (@keven0262) reported 11 minutes ago

  @UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.

• 
  Christine Mcgeorge (@ChristineM5051) reported 21 minutes ago

  @HSBC_UK I've spent three days trying to resolve a problem with HSBC. Perhaps you can help. Online bonus savings account. My understanding is that if I withdraw anything I lose the bonus part of the interest for that month. Is that right

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 22 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Lynn Hamer (@evilbluebird) reported 22 minutes ago

  @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 22 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help