Is HSBC down in Enfield Town, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Harrow, Borehamwood, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hertford |
Mobile App | |
| London |
Login | |
| Welwyn Garden City |
Login | |
| Harrow |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Seb
(@SailorrSeb) reported
@HSBC_UK it has now been over an hour since I sent a message mid conversation. Your agent clearly decided to finish his shift without resolving my issue. Thank you for confirming its time for me to change banks, absolutely disgusted with the communication received today.
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Junaid
(@LordJunaid1) reported
@HSBC_UK please can you help Me
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Andy
(@rlmn42) reported
@HSBC_UK I mean, it hasn't. the last update to the app was on the 18th July 2022 and the problem still very much exists. I suggest you ask someone in IT to read the app store reviews.
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Davina Rivers
(@DavinaRivers) reported
@HSBC_UK My goodness your customer services are an absolute shambles. My new debit card doesn’t work and I have been passed from pillar to post, cut off to start again. After over 30 years I’m going elsewhere. Appalling. The App is useless too! Weekend and can access any money😡
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Carol Nutkins
(@Caznutcookie) reported
@HSBC_UK when I log into my hsbc app and select Pay and transfer the app just shuts down. Any ideas?
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DangerPlayz
(@DangerPlayz2) reported
@HSBC_UK your probably loosing customers because you are the only bank that doesn’t support iOS 16 beta and any beta every other bank can get there IT team to get it up and running for beta users in less than 24 hours come on HSBC
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK Why? For what reason? I have 2 payees to who I make occasional payments. One already disappeared. By the time I was able to contact them to get their details again it was all but too late to make the payment. This seems like something else to suit HSBC rather than the customer.
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Sam
(@samthorogood1) reported
@HSBC_UK @azrauk Is there anyway I can log on to banking on your website without needing the app? I can’t get access at all to my account now.
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Thomas Irvine
(@Irvine_TE) reported
@HSBC_UK But you still haven’t given me any options beyond ‘sit and wait.’ How am I supposed to access my account today to pay credit card bills? Transfer money? Even to simply check my bank balance? This is the bare minimum service you should be providing
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK how long is the queue for chat? I started a chat at 0755 this morning. I have had 2 semi communications from 2 different agents but then nothing else. Apparently I'm now in a queue again which so far is just shy of 2 hours wait. Is this good customer service?