HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Dorothy Cohen (@Dorothy737) reported 3 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Nilema (@NBJNiloo) reported 9 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Fatih Çekin (@GuideOfLondon) reported 11 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Nick (@trvynicolas) reported 11 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

• 
  Matt (@MattSav7) reported 18 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• 
  Varun Khanna (@vk225) reported 23 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Chrissy H 🏳️‍🌈 (@Chris_1987) reported 26 minutes ago from Camden Town, England

  Honestly @HSBC_UK are terrible when you’re in need of help

• 
  Aled Smith (@AledSmith) reported 27 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 28 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Fatih Çekin (@GuideOfLondon) reported 30 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  Aled Smith (@AledSmith) reported 32 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Martín Chamarro (@martinchamarro) reported 36 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  Henrique Costa Neves (@henriquebacksno) reported 38 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  Stanislav Rastvorov (@StanislavRH) reported 45 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  Baby J (@DisneyDreamer30) reported 50 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  SNORKY (@sluicesnorky) reported 51 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  SNORKY (@sluicesnorky) reported 52 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  Fatih Çekin (@GuideOfLondon) reported 53 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 56 minutes ago from Barnet, England

  @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

• 
  TNR PHOTO (@TNRphoto) reported 59 minutes ago from Enfield Lock, England

  @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 8 minutes ago

  @HSBC_UK Hi , I did that and couldn't or would not help

• 
  Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported 9 minutes ago from Whitehaven, England

  @HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience

• 
  Anabel Castillo (@ACastilloBast) reported 13 minutes ago

  @HSBC_UK there is no way to do a live chat without your app and i desperately need help in reestablishing access to My account. Any assistance would be appreciated.

• 
  GOOGZ (@GOOGZYY) reported 14 minutes ago

  @HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out

• 
  Mark (@MorganMF9867) reported 15 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  Simon Stockley (@si78475) reported 17 minutes ago

  @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

• 
  Teds (@Tedtalks13) reported 19 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  Keven (@keven0262) reported 21 minutes ago

  @UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.

• 
  Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported 24 minutes ago

  @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

• 
  Valdrin Hoxha (@h_valdrin) reported 24 minutes ago

  @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You