HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Enfield Town, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Enfield Town, England
The most recent HSBC outage reports came from the following cities: City of London, Hatfield, London, Hertford, Welwyn Garden City, Harrow, Borehamwood, Woodford Green, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 5 days ago |
|
Hatfield
|
Mobile App | 7 days ago |
|
London
|
Mobile App | 14 days ago |
|
London
|
Mobile App | 23 days ago |
|
Hertford
|
Mobile App | 25 days ago |
|
London
|
Login | 27 days ago |
Community Discussion
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HSBC Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Andy Ball (@AndyJBall) reported from St Albans, England@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Alex 🀄️ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Same issue for past 3wks...still same today
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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Dean Risley (@dean_risley) reported from Ware, England@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Digital Pigeon 🇪🇺 (@Torchwood89) reportedHi @HSBC_UK I closed my account over 10 years ago but now I'm getting emails again. I can't use the online chat because I have to log in/use the app but I am not an HSBC customer any more. I'd like to confirm my account is closed. Any help please?
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Beth ✨ (@BethanyCodd13) reported@HSBC_UK what is happening to the banking app? haven’t been able to access it for the last couple of days and it’s still not working- keeps crashing everytime i try and load it up.
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Kate 🕊 (@KateEmilyDove) reportedOh and I’ve also been charged over £100 in charges despite literally not being allowed access to my bank accounts bc of incompetence of HSBC. @HSBC_UK give me a free number to sort this, I will take it higher,
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Theo🐁 (@RJNotLupin) reported@HSBC_UK is there an issue with the app for everyone? I haven’t been able yo open the app for 2 days; it just crashes
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ad interim Ltd (@adinterimltd) reported@HSBC_UK Business customer - is this the correct account for an urgent business customer enquiry/complaint, please?
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Notbot :) (@Iammilkyjo) reported@MartinSLewis I’m having a problem with a bank @HSBC_UK about receiving some advice in person. The bank is stating they did not offer advice which led me to extend a mortgage product.
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cj19001 (@cj19001) reported@HSBC_UK now 4 days since I filed a complaint that my online access has been blocked due to an HSBC system GSA System error. No response! This has been going on for weeks! @BBCNews
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Kate 🕊 (@KateEmilyDove) reported@HSBC_UK time to give me a free number to call to complain. Am so fed up with your horrific customer service and £100+ charges because I couldn’t access my online banking which through my investigation was because a staffer put my number in, incorrectly. Taking it to my MP
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Ben (@datalineage) reported@HSBC_UK @HSBC_UK "There appears to be a problem with your account. Please call Customer Service on 0345 600 2290 for assistance." - customer service is currently closed. Any other way I can resolve this please?
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Miriam Dyer (@mimdunelm) reported@HSBC_UK is there something wrong with the app? Been trying to complete reset password activation only for it to continually fail and give a System Error please try later message. Can you help please? It's a bit frustrating! Thanks.