HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Enfield Town, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Baby J (@DisneyDreamer30) reported from Tottenham, England@HSBC_UK Really not appreciating the lack of help from your chat team.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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SNORKY (@sluicesnorky) reported from Borehamwood, EnglandHere @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! ๐๐ป
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Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Stanislav Rastvorov (@StanislavRH) reported from Camden Town, EnglandBut instead theyโve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and Iโm sorry the @firstdirect being part of the huge @HSBC_UK canโt provide any good service. #firstdirect
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih รekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK ๐ฌ๐ง Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Fatih รekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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ูุฑุงูุชุดูุณูู (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Fatih รekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Matt (@MattSav7) reported from Barnet, England@HSBC_UK I have a problem that I need to resolve urgently.
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in wonโt show up?๐๐คฌ
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๐๐๐๐๐๐ ๐ฐ๐๐๐๐ ๐ช๐บ (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Nick (@trvynicolas) reported from Epping, England@HSBC_UK two days running Iโve been waiting 50 mins as an advance customer on the phone. Been told I canโt address issue over internet banking.
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Anna Antoniou (@mammahun) reported from Tottenham, England@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Martรญn Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone ๐
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Grenville Mills (@GrenvilleMills) reported@HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?
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Rajat Sonika (@rajat_sonika) reported@HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, Iโm told: โDue to unavailability, we will not be able to service.โ Whatโs the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.
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Mark (@MorganMF9867) reported@HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!
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Anabel Castillo (@ACastilloBast) reported@HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen
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Nick Cox (@njc235) reported@andyward1964 @HSBC_UK I hope youโre not expecting an answer. The days of good customer service in the UK are long gone my friend.
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Alex Roebuck (@AlexRoebuck) reported@HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. Iโm lead to believe this was a glitch - will you be issuing a follow up to confirm?
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matt clark (@codpiece69) reported@HSBC_UK i have a question can someone help? Re a buisness account application
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Caryn Cox DStJ DL ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐ณ๐ฑ (@caryncoxphealth) reported@HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Same issue.
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Zooby (@MZH23) reported@AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.