Is HSBC down in Enfield Town, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (26%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Harrow, Borehamwood, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Login | ||
| Mobile App |
Community Discussion
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HSBC Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@lucy_woodall) reported
Over a month since @BritishGas took almost £700 out of my acc in THEIR error. BG told me to contact @HSBC_UK, which I did, & then BG had the nerve to decline the refund🥲 I just want my money back! @PregnantScrewed I have a 10mo & on mat leave can you help? I’m struggling!😭
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Gabrielle
(@ladygabriela14) reported
@the_timtodd @HSBC_UK We’ve been having same issue.. applied on the 8th of August and still no offer yet ..
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Doug Sinclair
(@villa_ds) reported
@HSBC_UK I registered a POA for my mother 2 Aug but have heard nothing since signing the online registration. I need to sort this asap as you are closing her corporate ISA and I don’t want the shares sold. Not sure who can help? Thank you.
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Jane Wilson
(@janesshed) reported
@HSBC_UK my daughter is trying to book an in person branch appointment. She has been holding for over an hour. The recorded message says book on website the website says book by phone. The branch is Plymouth. Your helpline is useless
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Thack
(@DaveThackeray) reported
@LouiseMesma @HSBC_UK It's 2022. This kind of service is unacceptable and unfathomable. But it's a big org and therefore we're expected to accept it. Another example of a monolithic organisation unprepared to move with the times. Here's hoping the banking revolution continues without them.
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McCarthy
(@MissFrankieBird) reported
@HSBC_UK is there an issue with telephone banking still not been able to speak to an agent. It’s been in excess of 40mins
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Romano
(@RomanoKarim) reported
@HSBC_UK I am an existing customer, how do I get my IBAN number please?
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Tyrone Powell
(@TyroneP79498778) reported
@HSBC_UK #hsbc What has happened to Hsbc customer service levels. Made a transfer via phone via advisor. For some reason payment is frozen and I need to call fraud team by 8.00 pm. Shock horror cannot get through and stuck on hold. No response to online chat. Standards are so low
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Maverick
(@MedwayChelseaFC) reported
@HSBC_UK one of your employees cancelled my Debit Card and not Credit Card (requested replacement)by mistake.Leaving me without access to my money for up to 7 days. Walked 20 minutes to get food shopping only for it to be declined. This is awful, I wish to make a formal complaint
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Simon Gillespie, Anjin Games 🌟
(@anjin_games) reported
@HSBC_UK - No chat service today and no way to delete a standing order. What do I do? I can't afford to hang on an international phone number for over an hour while you answer. In a cost of living crisis you're not allowing customers to manage there standing orders???