HSBC status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Baby J (@DisneyDreamer30) reported 55 seconds ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  Nilema (@NBJNiloo) reported 1 minute ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Dorothy Cohen (@Dorothy737) reported 2 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Jools Sampson (@reclaimyourself) reported 2 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  Nick (@trvynicolas) reported 6 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

• 
  Aled Smith (@AledSmith) reported 7 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Varun Khanna (@vk225) reported 16 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Martín Chamarro (@martinchamarro) reported 17 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 19 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  فرانتشيسكو (@tercumanFLB) reported 20 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

• 
  Chrissy H 🏳️‍🌈 (@Chris_1987) reported 22 minutes ago from Camden Town, England

  Honestly @HSBC_UK are terrible when you’re in need of help

• 
  Henrique Costa Neves (@henriquebacksno) reported 23 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 33 minutes ago from Barnet, England

  @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

• 
  SNORKY (@sluicesnorky) reported 37 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  Fatih Çekin (@GuideOfLondon) reported 40 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Albu Mirela (@AlbuMirela3) reported 40 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  Aled Smith (@AledSmith) reported 40 minutes ago from Camden Town, England

  @HSBC_UK looks like your call back function is broken

• 
  Fatih Çekin (@GuideOfLondon) reported 43 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Fatih Çekin (@GuideOfLondon) reported 46 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  SNORKY (@sluicesnorky) reported 59 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren 🦋 (@LaurenRose94_) reported 5 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Ben (@Ben38695291) reported 7 minutes ago

  @HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account

• 
  Awenaio (@awenaio) reported 7 minutes ago

  @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

• 
  🆁 (@CapitalR) reported 13 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 17 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Mark (@MorganMF9867) reported 18 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  John Kefas (@kefasjohn) reported 23 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  Christine Mcgeorge (@ChristineM5051) reported 23 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  Helen Todd (@HelenTodd3) reported 25 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Ad (@Sidaway_) reported 26 minutes ago

  @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼