Is HSBC down in Lewisham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lewisham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Transactions (16%)
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Login (16%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Lewisham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Fulham, Finchley, Abbey Wood, Southwark, Camden Town, Tottenham, Newham, Wembley, Golders Green and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Transactions | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| Fulham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Kneen
(@jasonkneen) reported
So, an hour on the phone to @HSBC_UK — 4 calls. - 1st said nothing wrong, contact Apple. - 2nd / 3rd cut off the calls randomly. - 4th checked, found the issue, monitored each request (3 devices) and manually verified each. Now working. Better training — learn from 4! 1/2
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David Walker
(@DavidWa59666420) reported
@HSBC_UK Your Banking App is saying to many uses of fingerprint every time you try and use it. Have to login manually just started today.
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Peter Alexander
(@Peetay32) reported
@HSBC_UK I see GSA ERROR has been widely reported in the media as something that isn't a browser issue, yet im told to clear my cache and cookies ( I've done that) changed browser 3 times too. 15 days for a response I'm told! Ridiculous.
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Enigma⭕️
(@enigmacbs) reported
@HSBC_UK @GottaSnatch @GottaSnatch let’s see if they sort it, I have been locked out since Monday 20th and no one has responded, it’s all lip service!!!!
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Monty
(@MontyTweeet) reported
@HSBC_UK The unexpected circumstance was that the staff member turned up to work at 9:36am, said "I don't care" when someone complained, was dressed in jeans & crocs, made me wait 40mins to be seen while she ate breakfast. Another customer told me they opened up late last Sat too.
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Jason Kneen
(@jasonkneen) reported
@HSBC_UK On the phone with them now — was told it was Apple which is impossible — had just added another HSBC debit card fine. Your app only lets you use the add to wallet ONCE for either phone or watch which is nuts.
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We Are Movers
(@wearemoversUK) reported
@HSBC_UK I just received my new card & it’s not working for me. Is the new design permanent or can i request to old style card?
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Nat
(@nataleeeee1) reported
@HSBC_UK hi how do i complain r.e shocking customer service online and lies from agents?
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Anne Claypole
(@AnneClaypole1) reported
@HSBC_UK You shouldn’t be #proud of your customer service absolutely appalling
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Teresa Carter
(@teresashay3) reported
@HSBC_UK I would like the opportunity to live comfortably when I retire, but the minute I get my state pension you will be deducting nearly £100 from my HSBC pension. Seems you are giving opportunities to some, but forgetting the very people who gave long service and dedication...