Is HSBC down in Belsize Park, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Belsize Park, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Belsize Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (17%)
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Login (14%)
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Transactions (12%)
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Transfer (1%)
Live Outage Map Near Belsize Park, Greater London, England
The most recent HSBC outage reports came from the following cities: Wembley, London, Golders Green, Southwark, Croydon, Hackney, Mitcham and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Login | |
| London |
Transactions | |
| Golders Green |
Mobile App | |
| London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions |
Community Discussion
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HSBC Issues Reports Near Belsize Park, England
Latest outage, problems and issue reports in Belsize Park and nearby locations:
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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andrew perrin
(@andrewperrin83) reported
@HSBC_UK @itittatwifey @HSBC Same thing is happening to me, trying to transfer money from my current account. But get same error message when trying to set up new payee!
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Deborah Joint
(@gubnet1) reported
@HSBC_UK 52 mins and counting to report 6 fraudulent activities on my card . Spoke to 3 different people who transfer me to different depts still waiting .. premier customer absolutely outrageous . No fraud detection text .. awful
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Philip K
(@PSRK76) reported
@HSBC_UK totally pointless calling up your customer service as they are unable to answer a simple question, I then use the mobile app and it just goes round and round in circles. Since you have closed my branch, I guess you don't want new business as you can't answer
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Simon_Howell
(@Simon_J_Howell) reported
Just spent half an hour on hold to HSBC Business @HSBC_UK. Their telephone hold music is especially awful. The could use The Kinks "Tired of Waiting for You". Any other suggestions?
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Dan Yarrow
(@YarrowDan) reported
@HSBC_UK I’ve been trying to contact your help line, and much like last time I tried to call I’ve been waiting for over 30 mins. I’ve tried you online chat service, but they can’t help, and told me I must call. Why are your phone lines so understaffed? Can someone call me?
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@Stoner #BackBoris100%
(@stoner1968) reported
@CromwellStuff I’ve started to pay by cash as the bank’s customer service is shocking! @HSBC_UK @LloydsBank are awful!
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Gibraell
(@Teabutwithtitti) reported
@HSBC_UK wtf, why does it take you two weeks to approve a document. This is absolutely disgusting.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Bielsa brought us to the uplands
(@penderel) reported
@HSBC_UK I am already stuck waiting on a call to be answered. I now have more serious concerns about the underlying issue.
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Cerian Shaw
(@CerianShaw) reported
@HSBC_UK anyone working today? 47 mins and waiting for someone to pick up the phone!! You call that customer @service!!