Hyperoptic outages and service status in Woodford, England

Problems in the last 24 hours in Woodford, England

Hyperoptic signals over the past 24 hours, with local activity from Woodford, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Woodford, England and nearby areas
• Service-wide baseline

Live Outage Map Near Woodford, England

The most recent Hyperoptic outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Newham, Ilford, City of Westminster, Harringay, Hackney, Islington, Epping Forest District, Romford, and Kensington.

City	Problem Type	Report Time
London	Internet	13 hours ago
London	Internet	19 hours ago
London	Internet	2 days ago
City of London	Wi-fi	5 days ago
Southwark	Internet	6 days ago
London	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

• 
  Alex (@AlexRM) reported 9 seconds ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Gezgin Kiz (@hamidetekin) reported 2 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Henry (@erossiniuk) reported 8 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 10 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Warren King (@SpeakerWarren) reported 11 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Alex Pasfield (@The_Stockboy) reported 14 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  aeris daddy (@thekuntz69) reported 17 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  Gezgin Kiz (@hamidetekin) reported 22 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 23 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 31 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  LUCA (@Gianluca_Leo) reported 34 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  Nuclear Summer (@lizardUnicorn) reported 37 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Alex Pasfield (@The_Stockboy) reported 39 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Gabor (@GaborPfalzer) reported 43 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Mark Kelly (@GlueWhichBinds) reported 46 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 48 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 50 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Henry (@erossiniuk) reported 52 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  aeris daddy (@thekuntz69) reported 53 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  Kapali (@chawlakapali) reported 60 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Thomson (@gregthomson31) reported 4 minutes ago

  Another Sunny day means another @Hyperoptic outage incoming!

• 
  Seapeekay (@Seapeekay) reported 5 minutes ago

  @MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out

• 
  SonicTheHaggis (@SonicTheHaggis) reported 7 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  farook zaman (@farookzaman) reported 11 minutes ago

  @Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!

• 
  Greg Thomson (@gregthomson31) reported 13 minutes ago

  another hot day means @Hyperoptic is down again

• 
  Lord Vader (@nmrbutch) reported 16 minutes ago

  @Hyperoptic Whats going on with your service, its been down for the second day now??

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 17 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported 20 minutes ago

  @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

• 
  Ahnaf Mahmud (@AhnafAMahmud) reported 23 minutes ago

  Hyperoptic down again. All lights green but no internet!

• 
  ells🦋 (@ells_afc) reported 24 minutes ago

  @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.