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Hyperoptic

Hyperoptic outages and service status in Woodford, England

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Full Outage Map
  • Hyperoptic generated 2 outage signals in the last 24 hours around Woodford, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jun 25, 8:16 PM GMT+1.
  • 83% Internet (83%)
  • 17% Total Blackout (17%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Woodford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woodford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Woodford, England

The most recent Hyperoptic outage reports came from the following cities: Harringay, Hackney, Islington, Newham, Ilford, and Poplar.

CityProblem TypeReport Time
Harringay Internet 14 hours ago
Harringay Internet 22 hours ago
Hackney Total Blackout 2 days ago
Hackney Internet 28 days ago
Hackney Internet 29 days ago
Hackney Internet 30 days ago

Nearby cities with recent reports

Harringay

2 recent signals

14 hours ago
Hackney

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

  • heyoncar
    ON๐Ÿš€ (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic Theyโ€™ve said theyโ€™ll call but nothing yet. We donโ€™t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. Itโ€™s been fairly 14+ hours since the outage in Canary Wharf.

  • SpeakerWarren
    Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic โ€œAt this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.โ€

  • steve_race
    Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street ๐Ÿ™„๐Ÿ™„๐Ÿ™„

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didnโ€™t happen.@Hyperoptic

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mkejriwal77
    Mahesh (@mkejriwal77) reported

    @virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.

  • anth64369
    Ronald Anthony (@anth64369) reported

    @Hyperoptic probably one of the worst experiences weโ€™ve been having after getting these guy!!! No customer support, no clue whatโ€™s wrong and weโ€™ve been waiting for days now.

  • beau_belle7
    Char_B (@beau_belle7) reported

    @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!

  • missnelka
    ๐™ฐ๐š๐š๐šŠ ๐™ด๐š• ๐š๐š˜๐š’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • RoseyD77
    RoseyD77 (@RoseyD77) reported

    @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

  • JustMe31972856
    Just Me (@JustMe31972856) reported

    @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.

  • katherinelovell
    Katherine Lovell (@katherinelovell) reported

    @Hyperoptic why is my WiFi not working 2 days in a row?!

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @Hyperoptic When the internet is down though you cannot switch.

  • daisdaisbaby
    Daidai (@daisdaisbaby) reported

    @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.