Hyperoptic Outage Report in Woodford, England

Problems in the last 24 hours in Woodford, England

Hyperoptic signals over the past 24 hours, with local activity from Woodford, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Woodford, England

The most recent Hyperoptic outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Newham, Ilford, City of Westminster, Harringay, Hackney, Islington, Epping Forest District, Romford, and Kensington.

City	Problem Type	Report Time
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
City of London	Wi-fi	5 days ago
Southwark	Internet	7 days ago
London	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

• 
  Alex (@AlexRM) reported 9 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Henry (@erossiniuk) reported 12 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  aeris daddy (@thekuntz69) reported 16 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  Stamford Hill Estate (@FOSHgardens) reported 17 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  ON🚀 (@heyoncar) reported 22 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 26 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 28 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Alex Pasfield (@The_Stockboy) reported 31 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Warren King (@SpeakerWarren) reported 31 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Gezgin Kiz (@hamidetekin) reported 33 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Denis O'Regan (@TheDenisORegan) reported 34 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  LUCA (@Gianluca_Leo) reported 36 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  Henry (@erossiniuk) reported 37 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  aeris daddy (@thekuntz69) reported 37 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  Gezgin Kiz (@hamidetekin) reported 38 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 45 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Stamford Hill Estate (@FOSHgardens) reported 48 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Denis O'Regan (@TheDenisORegan) reported 51 minutes ago from Hammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

• 
  Fursecroft (@Fursecroft) reported 52 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  Gabor (@GaborPfalzer) reported 52 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SonicTheHaggis (@SonicTheHaggis) reported 8 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  henry (@hjsbaker) reported 9 minutes ago

  What’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?

• 
  Seapeekay (@Seapeekay) reported 9 minutes ago

  @MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out

• 
  Caesar (@162wales) reported 10 minutes ago

  @Hyperoptic My broadband is down. No lights

• 
  Tom Pickering (@TomPickering) reported 10 minutes ago

  @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while

• 
  jababy76 (@truecraftdesign) reported 11 minutes ago

  @Hyperoptic what a bloody dreadful company you are!! I’ve been on the phone for nearly a hour trying to get the internet activated!! Shocking **** and I think your ratings are fake! Dreadful service!

• 
  Richard (@Photochromatic) reported 12 minutes ago

  @MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

• 
  Sam (@samuelxls) reported 13 minutes ago

  @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.

• 
  M. (@mariucha77) reported 15 minutes ago

  @jamsmcp @Hyperoptic Imagine 11 days without service!!

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 25 minutes ago

  What a terrible first day with @hyperoptic