Hyperoptic Outage Report in Woodford, Greater London, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Woodford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woodford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Woodford, England
The most recent Hyperoptic outage reports came from the following cities: Poplar, London, Tower Hamlets, Hackney, Kensington, City of London, Southwark, Camden Town, City of Westminster, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Total Blackout | 23 hours ago |
|
Poplar
|
Total Blackout | 3 days ago |
|
Poplar
|
Total Blackout | 3 days ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
Internet | 6 days ago |
|
Tower Hamlets
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
-
aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
-
aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
-
Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
-
Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
-
Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
-
aeris daddy (@thekuntz69) reported from Barnet, EnglandSo will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
-
-
aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
-
Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
-
ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
-
Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
-
Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin MacKinnon (@Pepsi_Punk) reportedMan, what happened to @Hyperoptic - used to have the best customer service team and now they hardly bother and trot out utter nonsense. Paying for a 1gbps service, currently getting a 1mbps connection. Absolute pathetic joke.
-
Wrong (@Zac_akaWrong) reported@Hyperoptic @Trustpilot How much interest does there need to be so that you can start providing internet? Tired of slow speeds!
-
John Scullion (@scuj1) reported@UbuntuBhoy @Hyperoptic Just trying to get them. Been signed up for years and never heard anything. They only seem to install in areas once there's enough folk signed up and even then they (from what I've read) keep pushing back install dates.
-
lauzaki (@lauzaki) reported@ashic @HyperopticCS @Hyperoptic Got an email only 1h before they shut down the internet for 2 hours for ”planned" engineering work. Not sure I would call it awesome...
-
Richard 🏴 (@Ricker666) reported@UbuntuBhoy @Hyperoptic Mad how good smaller companies are. Waiting for a local rollout from a Hull-based supplier. Can have 900 down for the same price as I pay BT for, well, a lot less
-
Ela (@Fckmasks) reported@Hyperoptic My internet is down again for the 4th time in a matter of weeks. This is the worst internet in Glasgow! Why is no one answering when I'm calling?
-
Mikey P (@mikeyplondon) reported@shazzah_harm @bt_uk @hex I have Hyperoptic for a fast fibre connection. They're not bad. There's also Community Fibre. Although depends if both or either service your area. I avoid the big ones like BT and Virgin like the plague.
-
Michael Till (@TillMichael) reported@Hyperoptic Turns out your pretty **** my broadband has now been down over 12hrs now in G20 area 😡
-
Jamie (@lil_miss_james) reported@Hyperoptic @HyperopticCS for me it doesn't work. I tell him the offer I have through affiliate website, he says 'nothing we can do, I can offer you xxx and that's it'. Fed up and bored, we part ways.... Do you want sales? Because it feels like prospects are a hindrance to you...
-
Abdul Hai (@AbdulHai23) reported@NOWHelpTeam The new service is not with Openreach it is direct with Hyperoptic. We have moved yesterday but we are staying with you until the 21st in the hope that our number is ported by than.