Hyperoptic Outage Report in Woodford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woodford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (2%)
Live Outage Map Near Woodford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Hampstead, Waltham Forest, Newham, Islington, Ilford, Wandsworth, Kensington, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Total Blackout | |
| Waltham Forest |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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LG
(@ingotism69) reported
9. #Hyperoptic Customer services escalated internally to internal Network Management as they are not receiving updates, therefore unable to really assist us as customers
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Ronan Barton
(@Ronan_Barton) reported
@bt_uk Not sure the best time to try and sell additional products Is when there has been issues with what should be a simple change of address…. Still no closer to fixing the problem. Anyone used @Hyperoptic are they any good?
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Niall McCann
(@Niall_McCann) reported
Tried to order @Hyperoptic in June: repeat fail. Took them to 25July (+old ISP cut off) to realise need freehold say-so to install (granted 26July) +offer mobile WiFi (never received). Was just asked to "register order interest". In 11days I can rejoin old ISP as new customer
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Charlotte Moore #NATIONALISE GOVERNMENT
(@Lotx) reported
@Hyperoptic You also say you run a 24hour service. YOU DON'T.
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adham
(@adhamaloka) reported
@VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.
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Anna
(@AnnaDellow) reported
@HyperopticCS @Hyperoptic Thank you for getting back to me! We have tried calling you and your customer service team have told us that there is nothing they can do as it is up to the engineers. However, we are not able to be transfered to the engineers either.
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Jeremy Baxter
(@JezBax) reported
@Hyperoptic are you having connection issues in the Bournemouth area? Have had issues connection for the past few hours. Please can you give me an update thx
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LG
(@ingotism69) reported
@HyperopticCS Can you please advise WHAT you’re actually doing about this and WHEN. We require a consistent, definitive response and significantly improved customer service. ‘Thank you for your patience’ simply does not cut it after almost 2 weeks. #hyperoptic @Hyperoptic @Hyperoptic
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Char
(@Char86855647) reported
No internet at all since Friday in Rotherhithe! @Hyperoptic I called on Saturday for an update and your staff said they didn’t know what was going on. Fix this soon or myself (any many others in my building) will be finding a new internet provider this week!!!
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Anna
(@AnnaDellow) reported
Hi @Hyperoptic, my household received the first installation on August 1st and still have no WiFi Your engineering team told us that there is a problem with the wiring but no word on when it will be fixed We work from home and need WiFi immediately. When will this be fixed?