Hyperoptic outages and service status in Woodford, England

Problems in the last 24 hours in Woodford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woodford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Woodford, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Ilford, Newham, Poplar, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, and City of Westminster.

City	Problem Type	Report Time
London	Total Blackout	2 days ago
London	Internet	2 days ago
Southwark	Internet	2 days ago
London	Wi-fi	2 days ago
Ilford	Total Blackout	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

• 
  Denis O'Regan (@TheDenisORegan) reported 3 minutes ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• 
  Denis O'Regan (@TheDenisORegan) reported 7 minutes ago from Hammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 10 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Denis O'Regan (@TheDenisORegan) reported 10 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  aeris daddy (@thekuntz69) reported 11 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 11 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Stamford Hill Estate (@FOSHgardens) reported 13 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Steve Race (@steve_race) reported 14 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Alex (@AlexRM) reported 20 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 26 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Denis O'Regan (@TheDenisORegan) reported 26 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  ON🚀 (@heyoncar) reported 28 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 39 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Alex Pasfield (@The_Stockboy) reported 42 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  Gezgin Kiz (@hamidetekin) reported 43 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  LUCA (@Gianluca_Leo) reported 44 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  Alex Pasfield (@The_Stockboy) reported 50 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Gezgin Kiz (@hamidetekin) reported 50 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Fursecroft (@Fursecroft) reported 52 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  LUCA (@Gianluca_Leo) reported 52 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jozef (@antideprived) reported 3 minutes ago

  hyperoptic wifi r u going down u disconnected me from my siege game smh

• 
  Maybe: hannah montana (@HannahAMont) reported 14 minutes ago

  I can’t get internet installed until 21st June. This is a first world problem that stops me from finding out about all of your first world problems. On top of that, they want to do it when I’m on night shifts… so, not to be dramatic, but I really think @Hyperoptic want me dead.

• 
  Diego Elio Pettenò (@flameeyes) reported 17 minutes ago

  *Looks around* Is @YouTube broken on @Hyperoptic ?

• 
  Rashu Khanna (@rashukhanna_i) reported 19 minutes ago

  @Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!

• 
  Matthew Thompson (@M_at) reported 19 minutes ago

  Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic

• 
  Dazza (@megadaz) reported 24 minutes ago

  @Hyperoptic is the an internet outage in the rg12 area???

• 
  Shiv (@_TheShiv_) reported 26 minutes ago

  Oh. Got hyperoptic in as well. Okay so I won’t be living here all the time within probably a few months but holy **** it’s fast. Including upload. And that’s on WiFi. And it’s half the price of virgin media. 180 upload, i don’t even stream and I nearly cried lol

• 
  Matt Basch (@mattbasch) reported 31 minutes ago

  Was excited for @Hyperoptic broadband, but after waiting 2 months and having 2 separate installs scheduled where no one turned up, I have no choice but to find another provider. I'm not going to take a 3rd day off of work for it to happen again. Horrible service.

• 
  Nick Johnson (@Fidel2000) reported 33 minutes ago

  @Hyperoptic Internet has been down since yesterday evening in W12. Do you know the cause and when it will be fixed?

• 
  Shahaj (@benootral) reported 33 minutes ago

  @Bdonna191 @Hyperoptic @PixarsLightyear Hyperoptic has the rudest customer service team