Hyperoptic Outage Report in Woodford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woodford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Woodford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, City of Westminster, Hackney, Newham, Barking, City of London, Tower Hamlets, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| City of Westminster |
Internet | |
| Southwark |
Internet | |
| Southwark |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Varun
(@varun_london) reported
@Hyperoptic there is an internet outage at E14 St Davids Square since this morning
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The French Sweet Potato
(@french_s_potato) reported
@Hyperoptic we haven’t had internet connection the whole day, tried to contact your customer service with no luck. Can you please solve the problem ASAP we work from home and cannot afford to lose a work day because of you!
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SilviuM
(@silviumsm) reported
@virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.
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DJGaryBaldy
(@DJGaryBaldy) reported
@BrianGameyGamin @virginmedia I ditched them after 10 years of bad customer service I'm now with HyperOptic and I don't have anywhere near the outages I used to have. I've had 2 that I can think of in 16 months and one of them wasn't their fault.
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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E Diaz orisit? Real name is Theresa.
(@EDiaz61191329) reported
@jeffsprogress @virginmedia @Hyperoptic Starlink from a satellite! So even when the power goes down, you don't!😜🥰
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N.
(@boynamednaz) reported
@Burnzyyyyyy @Hyperoptic Strap in. I’ve been waiting for over a month for installation and each week it’s ‘we promise it’ll be next week’ to ‘sorry we couldn’t set it up again’. Don’t leave it too late to raise a complaint as the customer service team get ignored by field teams and not worth chasing up.
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Daniel Burns
(@Burnzyyyyyy) reported
@Hyperoptic there was a problem installing the fibre at my property last week. I've still had no update when the engineers will be back. And to top it off I've had the email to tell me my bill will be ready for next week for the internet that I haven't had yet...
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pretendasaur 🦖🐱 🔜 SWCE
(@pretendasaurTTV) reported
@Swindyyyy @virginmedia We only got @CommunityFibre access this year after waiting for years for G Network and Hyperoptic delaying over and over. And it's been a genuine night and day difference. The random DNS dropouts and widespread issues are over.
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WxrldWxn
(@WxrldWxn) reported
@virginmedia absolute *****. upgraded to you from hyperoptic to get 1gb/a speeds from 500mb/s 2 weeks ago and it’s been down 4 days since i’ve joined.