Hyperoptic Outage Report in Woodford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Woodford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woodford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Woodford, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, Poplar, London, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 7 hours ago |
|
Poplar
|
Total Blackout | 4 days ago |
|
Poplar
|
Total Blackout | 5 days ago |
|
Poplar
|
Total Blackout | 5 days ago |
|
London
|
Wi-fi | 6 days ago |
|
London
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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🌔🦜🐧🦢Celeriya🦢🦚🐬🌠 (@TheCeleryLady) reportedIs anyone at @Hyperoptic's broadband setup team available on the phone?.. no complaints, I'm just wondering if I'm near the top of queue after 30 minutes or if I can hang up, and call back tomorrow? So that I can do prayers :)
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James Raja (@madingod) reported@HyperopticCS I have messaged in Facebook, created ticket in Hyperoptic account, Live chat option is already dead, called customer care multiple times but no resolution yet and no communication on ETA.
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Nx-Sussybaka (@JSNxsus) reported@ancr_cotswold @Hyperoptic Worst company that i’ve ever had to deal with
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Li (@Beatdownbrown) reported@Hyperoptic central brum Wi-Fi down???
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James Raja (@madingod) reported@HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.
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Christina Chambers (@steenchambers) reported@HyperopticCS trying to get hyperoptic installed...been waiting a week to even get a response after signing the agreement. Can someone help?
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Johan Ballot (@JohanBallot4) reported@Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.
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Awakened Yogi (@awakenedyogi19) reported@Hyperoptic @ChooseUK No service for over an hour and have been on hold for over 30 mins! Your service is appalling
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The_Wrath_Of_Ra (@The_Wrath_of_Ra) reported@Hyperoptic your referral scheme does not seem to work and feedback on my emails on the issue
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Zoltan Kiss (@zoltankjr) reported@Hyperoptic Service installation date 6 September 2022, still no service. Any plans to fix this?