Hyperoptic outages and service status in Woodford, England

Problems in the last 24 hours in Woodford, England

Hyperoptic signals over the past 24 hours, with local activity from Woodford, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Woodford, England and nearby areas
• Service-wide baseline

Live Outage Map Near Woodford, England

The most recent Hyperoptic outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Newham, Ilford, City of Westminster, Harringay, Hackney, Islington, Epping Forest District, Romford, and Kensington.

City	Problem Type	Report Time
London	Internet	21 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
City of London	Wi-fi	5 days ago
Southwark	Internet	6 days ago
London	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

• 
  aeris daddy (@thekuntz69) reported 10 seconds ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  Stamford Hill Estate (@FOSHgardens) reported 3 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Nuclear Summer (@lizardUnicorn) reported 6 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Henry (@erossiniuk) reported 10 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Alex (@AlexRM) reported 20 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Steve Race (@steve_race) reported 22 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Kapali (@chawlakapali) reported 26 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Alex Pasfield (@The_Stockboy) reported 27 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  aeris daddy (@thekuntz69) reported 28 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  Denis O'Regan (@TheDenisORegan) reported 33 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  Warren King (@SpeakerWarren) reported 33 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Denis O'Regan (@TheDenisORegan) reported 45 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  Fursecroft (@Fursecroft) reported 49 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 49 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Alex Pasfield (@The_Stockboy) reported 53 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  ON🚀 (@heyoncar) reported 55 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  LUCA (@Gianluca_Leo) reported 56 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  Stamford Hill Estate (@FOSHgardens) reported 56 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  aeris daddy (@thekuntz69) reported 57 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  Gezgin Kiz (@hamidetekin) reported 59 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏳️‍🌈 Gavin Barrie 🏳️‍🌈 &✂️TQ+ (@jammach) reported 8 minutes ago

  @AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 11 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  Emma Fisher (@ECarway) reported 12 minutes ago

  @Hyperoptic disgusted with service. Moved out of my flat and my new one isn’t served by hyperoptic, contacted as new tenant wants to take on contract but told can’t do that and will be £260 early termination charge. Robbery!!!

• 
  Chris Murphy (@AggressiveCool) reported 13 minutes ago

  @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

• 
  David Tan (@realDavidTan) reported 14 minutes ago

  Hyperoptic service outage for an entire day. No help from their online chat, and been queuing for 2 hours on their phone line. Not sure why they charge so much for such poor internet and customer service @Hyperoptic what’s going on?

• 
  David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported 15 minutes ago

  @MoMayet3 @Hyperoptic Same. Chat for over 1.5 hours, no response. On hold on telephone for over an hour. Prices keep going up, service is rock bottom.

• 
  Tidal Labs (@Tidal_Labs) reported 18 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 19 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  Rose 🌹 (@RoseOfSeraph) reported 20 minutes ago

  @DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant

• 
  Tom Thornhill (@TomThornhill_2) reported 21 minutes ago

  @Hyperoptic is down and they're not answering the phone or web chat.