Hyperoptic outages and service status in Isleworth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Isleworth, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Isleworth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Isleworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Isleworth, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 12 days ago |
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Hammersmith
|
Internet | 16 days ago |
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Hammersmith
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 2 months ago |
|
Southall
|
Internet | 2 months ago |
|
Hammersmith
|
Internet | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Don Edgley (@donedgley1) reported@Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?
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Gregor_Masterton (@GregorMasterton) reportedGood god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles
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AKP (@witless_duck) reported@Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.
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J Jack (@joyjack) reported@Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.
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M. (@mariucha77) reported@lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue
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Nicky Hill (@nickyjanehill) reportedUrrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!
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Marisa Peek (@TheOneMarisa) reported@Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.
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Marcelo Hidalgo (@mhmnat1) reported@Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡
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Luke Heydenrych (@Luke_Heydenrych) reportedNow over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.