Hyperoptic outages and service status in Isleworth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Isleworth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Isleworth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Isleworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Isleworth, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 22 days ago |
|
Hammersmith
|
Internet | 28 days ago |
|
Southall
|
Internet | 28 days ago |
|
Hammersmith
|
Internet | 2 months ago |
|
Southall
|
Internet | 2 months ago |
|
Kensington
|
Internet | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Isleworth, England
Latest outage, problems and issue reports in Isleworth and nearby locations:
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Thompson (@tommo_68) reported@Hyperoptic When the internet is down though you cannot switch.
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Adam Piper (@bitwog) reported@Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.
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Jean-Paul Percival (@joyjppercival) reported@Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.
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Tweets AHT (@TweetsAht) reported@Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order
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SmileyGFace (@SmileyGFace1) reported@Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?
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Jordan🇩🇲 (@JordyOnside) reportedJust spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues
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𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reportedCongratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.
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JollyLeaf (@Comik99) reported@Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?
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Gregor_Masterton (@GregorMasterton) reportedGood god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles
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KusariNinja 🏴🏴 (@KusariNinja) reported@jammach @theashrb @Hyperoptic I used to use hyperoptic. Their service was very unreliable. A few xmas's so we were without internet for over a week due to not having access to the cabinet on our estate. We're with community fibre now which has been much more reliable (and faster)