Hyperoptic Outage Report in Feltham, Greater London, England
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The latest reports from users having issues in Feltham come from postal codes TW13.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Feltham, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Slough, Richmond, Carshalton, Mitcham, London, Wembley, Woking, Feltham, Cricklewood, Ealing, Hampstead, Hayes, Paddington, Belsize Park and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Richmond |
Internet | |
| Carshalton |
Internet | |
| Mitcham |
||
| London |
Total Blackout | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nishant Sinha
(@nishsinhaa) reported
What pathetic service of @Hyperoptic @HyperopticCS in Crawley, UK (RH10 1LH) !! Second major outage in 2 weeks. Cannot rely on them while working remotely. Will now have to work late hrs today! Missing @SkyUK who are unfortunately not available at my property. #hyperopticsucks
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up
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SoloQuestAndy
(@QuestAndy) reported
@Velocicrap @HyperopticCS Been an outage in my building for over 4 hours now. Called for an update and the engineer hasn't even arrived yet!!! @Hyperoptic
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Adam Aberra
(@AberraAdam) reported
@Hyperoptic your service has been down three times this week, most recent outage has lasted for 24hrs. Unacceptable. What is going on??? Service credits only after 48hrs of outage is rubbish. Sort it out. Not impressed.
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Sarah Collins 🐝
(@sda27) reported
@Hyperoptic have you got an outage in SE London ?
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Greg_of_Huddersfield
(@greg_smith29) reported
Hi @Hyperoptic I recently upgraded to your 500mb service from your 250. Since then, I'm barely getting 20mb download speed on an ethernet connection. I've emailed your support team twice with no response. yes, I've restarted the router several times. Starting to feel annoyed.
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risty restia
(@ristyrestia) reported
@Hyperoptic my internet connection has been in trouble since 3pm today. I have called and reported the issue. Please fix it asap! 32/15 Peffer Bank, Edinburgh.
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on?!!!!!!!!!!!!!
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
@HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Waste of space. Shocking service sort it out BT need pushing