Is Nationwide down in Shepherds Bush, Greater London, England?
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Nationwide
Nationwide is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Transactions (21%)
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Website (20%)
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Login (13%)
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Withdrawals (5%)
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Transfer (4%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Holborn, Hendon, Mitcham, Bromley, Borehamwood, Islington, Croydon, Edgware, Wembley, Harrow, Enfield Town, Loughton, Hayes and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Holborn |
Mobile App | |
| Hendon |
Mobile App | |
| Mitcham |
Transactions | |
| London |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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_xMx_xMx_
(@pxMx_xMxq) reported
@AskNationwide, is Start to Save Issue 2 account available to open without having a Nationwide current account? (I have a mortgage with Nationwide though)
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Caleb Allen
(@realcaleballen) reported
@AskNationwide @enjay1999 I'm also seeing this issue.
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Yorkshire lover
(@Yorkshirelover1) reported
@AskNationwide is there an issue today? I'm trying to pay for some on line shopping and you are declining the payment!
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Lucy McNamara
(@LucyMc22) reported
@AskNationwide Replied. Please help 🙏
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Neil Jackson
(@enjay1999) reported
@AskNationwide Via website on chrome browser. I don't have the mobile banking app as I haven't got an account yet.
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_xMx_xMx_
(@pxMx_xMxq) reported
@AskNationwide Me and my wife have a mortgage with Nationwide, but only I can access it online. Can she register a separate account? (and then apply for a Start to Save account). I already applied for a Start to Save account, but we'd like two of them (one for each) if possible.
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aka James Bond
(@FeelitWorking) reported
@deec_101010 @MoneySavingExp The only reason I moved was the @AskNationwide letter stating benefits were ending and I should consider if I wanted to remain a customer! Thanks for the prompt as I had completely forgotten, but will be back in a year or two for more.
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Specific,legitimate,acceptable lawbreaking only
(@Rf091217) reported
@AskNationwide Hmm, what would help with cost of living for older borrowers? I know, letting them have access to the same prime mortgages as younger borrowers, with cheaper interest charges.
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Ben Watson
(@ben_sem94) reported
@AskNationwide I've just deposited money into the ATM at your pocklington branch. The ATM has accepted the envelope but then said dispenser error and has now swallowed the money I've deposited. What do I do to get this back?
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Danielle manser
(@Daniellemanser6) reported
@AskNationwide They told me there are no options to access my funds ! Yet it’s money for my children and I informed them of this