Nationwide down? Current status and problems in Hampton, Greater London, England

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (25%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Hampton, England

The most recent Nationwide outage reports came from the following cities: Harringay, London, City of London, Croydon, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
Harringay	Website	15 minutes ago
London	Transactions	1 day ago
London	Website	5 days ago
City of London	Website	5 days ago
Croydon	Transactions	6 days ago
London	Website	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

• 
  It's me, John (@johnrahers) reported 4 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Ingrid Marsh (@IngridMarsh_) reported 7 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Mike Fuller (@ninepine) reported 8 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Dmitri Old (@DmitriusOld) reported 18 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Vanessa Welham (@VanessaWelham1) reported 25 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Nigel Vivian (@nigelvivian) reported 28 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  It's me, John (@johnrahers) reported 30 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Joanna_Laura (@Joanna_Laura88) reported 30 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Richard Lingard (@RichardPLingard) reported 31 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Steve Brown (@BrownGFX) reported 34 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Who Cares (@ihatetimBL) reported 36 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Maureen McGinn (@mcginn_maureen) reported 37 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 39 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 46 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 47 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 48 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Joanna_Laura (@Joanna_Laura88) reported 48 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Joanna_Laura (@Joanna_Laura88) reported 52 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Dmitri Old (@DmitriusOld) reported 53 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Connor (@connorlol) reported 54 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Bowman (@southcoastden) reported 4 minutes ago

  @AskNationwide I have tried every option but no one is available until Tuesday apart from lost/stolen and fraud. I tweeted Beckie last night and she told me to use My Messages but this service is closed. My wages have not been paid into my account and I am trying to establish why.

• 
  Andrew Bowman (@southcoastden) reported 4 minutes ago

  @AskNationwide My Messages service is not available until Tuesday 4 Jan and the customer number provided is closed so I am pretty much stuffed!

• 
  Sam Mckenzie (@VinigaTits) reported 5 minutes ago

  @sue00015148 @AskNationwide Still waiting for. My money now they're telling me I've got to get the payment called back and resent can't be done until after the bank hol and will take 3 days after that, they've offerd no help whatsoever I'm off to the papers with it

• 
  Somersetflatroofingswltd (@Somersetflatro4) reported 10 minutes ago

  @AskNationwide time to move account twice you have caused issues with payments

• 
  Andy Cocker (@cocker_andy) reported 14 minutes ago

  @AskNationwide Thanks Jake. 2 cases of fraud would have been avoided with this service. Even Halifax offer this so don't get left behind as you led the way 20 years ago

• 
  🎄𝕊𝕙𝕖𝕝𝕝_𝕛𝕚𝕟𝕘𝕝𝕖_𝕓𝕖𝕝𝕝𝕤🎄 (@Purple_girl_44) reported 14 minutes ago

  @AskNationwide can I ask if all the issues from yesterday have been resolved as my wages haven't gone in

• 
  ngange krubally (@ngangekrubally) reported 16 minutes ago

  @AskNationwide Sorry the issue was not about processing incoming payments but a dispute issue. I got treated appallingly and the consultant made some very patronising comments during the call. Sometimes listening to the customer does help resolve issues amicable. 3.5 hours on call = 0 help.

• 
  Adele Bates (@AdeleBatesZ) reported 20 minutes ago

  @AskNationwide They’re not DDs. They’re SOs. The one to another Nationwide one has worked, none of the others have- but their SOs have worked, so now I’ve got declines as the funds haven’t transferred from you. When is the next working day? Will they pay delayed payments then?

• 
  tg (@tgash1234) reported 21 minutes ago

  @AskNationwide awful customer service as usual ive had fraudulent transactions on my account sat on hold to be told i need to contact the company apparently nobody wants to do there jobs anymore really poor thanks for nothing as usual

• 
  tina line (@tsl1212) reported 24 minutes ago

  @AskNationwide Yes i have complaining over stress caused on 31st over payments not showing and its come on a nationwide thread so i guess it is from you, just seemed odd complaints dept working on a sunday