Nationwide down? Current status and problems in Hampton, Greater London, England

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (25%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Live Outage Map Near Hampton, England

The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Croydon, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
City of London	Website	16 hours ago
Harringay	Website	1 day ago
London	Transactions	2 days ago
London	Website	6 days ago
City of London	Website	6 days ago
Croydon	Transactions	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

• 
  Ingrid Marsh (@IngridMarsh_) reported 1 minute ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Vanessa Welham (@VanessaWelham1) reported 1 minute ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  It's me, John (@johnrahers) reported 7 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Richard Lingard (@RichardPLingard) reported 10 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Dmitri Old (@DmitriusOld) reported 13 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  It's me, John (@johnrahers) reported 14 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Connor (@connorlol) reported 14 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Nigel Vivian (@nigelvivian) reported 14 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 15 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 18 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Dmitri Old (@DmitriusOld) reported 23 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Maureen McGinn (@mcginn_maureen) reported 36 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Mike Fuller (@ninepine) reported 41 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Joanna_Laura (@Joanna_Laura88) reported 41 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Who Cares (@ihatetimBL) reported 45 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Joanna_Laura (@Joanna_Laura88) reported 51 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Joanna_Laura (@Joanna_Laura88) reported 53 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Who Me? (@Mr_ML07) reported 56 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Adam Rees-Taylor (@adamreestaylor) reported 56 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Who Cares (@ihatetimBL) reported 56 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cerian 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CerianJohn) reported 21 seconds ago

  @bygrhel @AskNationwide It took me over 20 minutes to get through by which time my shopping had been put back on the shelf I can't believe they did nothing to resolve or broadcast the problem, just expected customers to wait on the phone to sort it out themselves

• 
  Teenybeanie (@teeny_beanie911) reported 4 minutes ago

  @AskNationwide @fifijo5 I know, but instead they just say “I’m not aware of any problems!” 🙄🙄🙄

• 
  Mitch (@Coastermitch) reported 10 minutes ago

  @AskNationwide On Hold at the moment (From other tweets looks like a long queue) but is there an issue with Nationwide card payments presently? Both my Credit+Current Accounts were declined for a £5 transaction despite plentiful funds?

• 
  לויד (@couldbelloyd) reported 17 minutes ago

  @AskNationwide answer dm, i've been with you nearly 3 years. you're responsible for my money therefore resolve the issue regarding these fraudstars. I want my money back 👍🏾

• 
  noodles (@oldnorthbanker) reported 19 minutes ago

  Afternoon my dad has passed away how do and what do I need to change his @LloydsBank account and @AskNationwide other to my mum's @Barclays account any pointers before i go down please ?

• 
  Helen B (@bygrhel) reported 19 minutes ago

  @AskNationwide Downdetector reporting payment card problems at Nationwide

• 
  Anne Lidwell (@a_lidwell) reported 20 minutes ago

  @yiuie @AskNationwide My credit card was declined this morning. When I eventually got through to Nationwide I was told that I was one of a number of people who had been blocked by an IT error. I was then unblocked and transaction went through later. Surprised they didn't tell you that in the tweet.

• 
  Sarah Henderson 💙 (@lady_sara73) reported 21 minutes ago

  @AskNationwide my ccard has been declined twice today. Is there a problem? Tried ringing to ask but gave up as queue too long.

• 
  Geoff Willett (@Geoff_Willett) reported 23 minutes ago

  @AskNationwide This still has not been fixed and 3 weeks have passed since I reported it here, and it has been broken for at least 2 weeks before that. What is going on. Why hasn’t it been fixed yet?

• 
  rstar666 (@rstar666) reported 29 minutes ago

  @AskNationwide #Nationwide any update on your month long IT issue preventing some customers from accessing their credit card account on online banking? @BBCNews