Is Nationwide down in Hampton, Greater London, England?
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hampton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Nationwide
Nationwide is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (29%)
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Mobile App (28%)
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Website (23%)
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Transactions (11%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Hampton, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Hounslow, Hayes, Wembley, Kensington, Worcester Park and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| City of London |
Website | |
| Croydon |
Transactions | |
| London |
Website | |
| London |
Website | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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holly v terrington
(@hollyterrington) reported
@AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?
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Andy Boorman
(@ajboorman) reported
@AskNationwide Yesterday, and I got an email this morning at 0703 from nationwide saying that it is not your issue and they have passed to RSA, RSA called again this morning repeating what they told me yesterday - basically all they do is follow your rules…and ask me to take up with you,again.
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Andy Boorman
(@ajboorman) reported
@AskNationwide Yes Jon, but all that happened was you passed it to RSA, who still said no, Sherrie says above they should say yes. I’m your customer not RSA. It cannot be right that a £13pm premium can be cancelled by you for me doing the right thing. It is scandalous.
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Adam Austin
(@adamaustin84) reported
@AskNationwide Jon,i've called the mortgage works repeatedly over the last 2 months to resolve this and have spoken to a plethora of people. I'm always assured that it is sorted and there are no problems, but still get payment demands for a mortgage I do not have. Total incompetence!!
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Jonathan Westwood 🇺🇦💙
(@wstwd) reported
@AskNationwide Yes, everything's fully up to date. It's not just me; my wife's having the same issue.
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Richard mili💤
(@Richardmili4) reported
@randomigos @AskNationwide Had same issues here 😩 And I was so frustrated...😪 untill I Was asked to contact #roll_cybertech on Instagram and he helped me out...all thanks to him You can contact him also…
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Andy Boorman
(@ajboorman) reported
@AvivaUK @AskNationwide @rsagroup Stuart, you are missing the point. They have refused and cancelled my buildings insurance of £13pm as I took in a person who was temporarily homeless. I am asking whether Aviva can help me get insurance - I’m being punished for doing the right thing and housing someone in need.
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Kelly mac
(@Kelly50497154) reported
@AskNationwide Hi Pauline, yes that is the case exactly, and despite trying my very best to resolve the issue I have been deceived and lied to continuously and it has cost me money to pay the workmen even though they can't work due to the delay in goods
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claudiaf
(@pupsny) reported
@AskNationwide Your customer services diabolical how desperate does one have to get before you will assist someone
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Captain Black
(@Captain34466242) reported
My @AskNationwide statement is now available accompanied by changes ostensibly to make me safer from scams however it makes me feel very uneasy at the slow reduction in control over our own money we are now experiencing