Nationwide down? Current status and problems in Hampton, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Hampton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Hampton, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Website | 2 days ago |
|
City of London
|
Website | 3 days ago |
|
Croydon
|
Transactions | 4 days ago |
|
London
|
Website | 7 days ago |
|
London
|
Website | 10 days ago |
|
City of London
|
Mobile App | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanor Not My PM Do you know what Pacing means? (@albaugh_er) reported@AskNationwide We are on the phone again, second super lengthy call today. Why when I already have an account and I recommended that we switch everything to you is this service so terrible? You have today said you are rejecting the switch for a weird reason.
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Jennie! (@kindcarer) reported@AskNationwide Hi is there an issue with accounts today? As in shop and unable to transfer money from@my savings account?
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Kath Frodsham 💙 (@kathf19) reported@AskNationwide The only way we can arrange the service we need is via phone, but we can’t get through on phone. Is this @AskNationwide way of not giving us our money?? Really not impressed
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auntie_shaz 🔶 (@sa_cullen) reported@AskNationwide please fix your mobile app, I had to update to iOS 15 to gain access last week and now it’s once again not letting me log on!
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Anna M (@JosiePixie) reported@AskNationwide Yes it’s a mortgage application. They don’t give updates. They just ask for more info then reset SLA clock to 5 days. They wait another 5 days then ask for more info and reset SLA clock again. The latest SLA clock reset is for an IT fault! Nobody willing to help there?
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Kath Frodsham 💙 (@kathf19) reported@AskNationwide I have sent a DM , hoping someone can actually help get this resolved!
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k a t i e (@kaatieharrisonn) reported@AskNationwide hi, just to let you know. There’s a part of your app saying there’s service issues But when I go onto your website it says everything is up to date. It’s been like this for a couple of weeks now
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James Hirst (@jimaah) reported@AskNationwide How I pay my NW credit card from another bank? Account details on your website didn't work
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ha (@deadkitty) reported@AskNationwide Hiya, So i have tried on my phone through safari, and on my computer using both safari and chrome. I have tried whilst logged in and out!! I think there is an issue with the website.
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Vicky Riley (@mobius_miss) reportedWe had our @AskNationwide complaint upheld, and then our morrgage offer finally came through. A reduced purchase price has now resulted in the original error repeating itself. 6 phone calls, many "escalations" 5 days later we're no further on. Avoid Nationwide mortgages like C-19