Nationwide

Is Nationwide down in Hampton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hampton, Greater London, England 12/16/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Hampton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London, Islington and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomCity of London Login

Community Discussion

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Nationwide Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthF101 Ruth (@RuthF101) reported

    @AskNationwide I’m currently in your edinburgh branch. 10th in the queue. How is that great customer service?

  • Churchhero Church 🦁🦁🦁 (@Churchhero) reported

    @AskNationwide Hello. I just wanted to say Becky from your Bromley branch was exceptionally friendly and helpful with my request today and put my mind at ease from significant issues I had at another UK bank. What took them 2 days and 12 hours, she did in less than 10 minutes.👍

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide You're not there for your loyal customers. NWide very quick to increase mortgage rates but SLOW to increase saver rates. Your CEO laughing all the way to the bank? Huge profits = POOR, loyal customers 😔

  • danielciornei Daniel C (@danielciornei) reported

    @AskNationwide My problem is that I am getting someone else’s account notifications. I contacted you on your chat as requested, then on phone, and nobody can solve this issue as I AM NOT a nationwide customer. My email address is wrongfully used, I raised it with you and NOTHING HAPPENED

  • ShirtytrisH Shirtytrish (@ShirtytrisH) reported

    @AskNationwide do you have any links to accounting/tax return software (as a customer) for future reference, please?

  • HeyMissPrice Emma 🌈 〓〓 🌱 (@HeyMissPrice) reported

    @AskNationwide hi I've switched one of my accounts from you but I need access to my last 18 months Nationwide bank statements asap. How can I get these please?

  • 01clifford1 Joanne Clifford (@01clifford1) reported

    @AskNationwide No as computer is not working

  • Stephengibson41 Stephen Gibson (@Stephengibson41) reported

    @AskNationwide I asked they ciuldnt help but HMRC wont move on.

  • Stephengibson41 Stephen Gibson (@Stephengibson41) reported

    @AskNationwide, I've been completing my self-assessment tax form. They're asking for the building society reference number. I can't find it. Can you help. I can't send my form without it.

  • ashortsentence1 Karl (@ashortsentence1) reported

    Shoutout to @AskNationwide Recently had to move to them as @HSBC_UK closed my account with no warning. Had a call from customer welfare checking I was ok. Both knew about my #mentalhealth what a contrast. 🙏 #Nationwide for valuing me. #MentalHealthMatters