Is Nationwide down in Hampton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hampton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Hampton, Greater London, England
The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Website | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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The Non-Mum Network
(@SamanthaWalsh76) reported
@AskNationwide Hi there, I transferred £ to a newly-closed account in error on 29/09 and it’s still not been returned - how do I follow up with this pls?
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BoyintheAttic
(@BoyintheAttic2) reported
@JLP_officialxxx @M95754861557 @AskNationwide Easy to add and withdraw through bank transfer. Your bank will not like to use them, they want to steal the interest on your money, charge you, and write threatening letters to you, they call it a good service
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Stevio
(@Rothbury01669) reported
Bit of unexpect cash today - £62 to be precise from @AskNationwide 15 years ago the Mister opened a cashbook account at Nationwide in Edinburgh to deposit some cash when his dad died on behalf of his nephew who was out of country but left it by his Grandad. It was in there for a couple of years Eventually he returned to Scotland and the Mister gave him the cash his dad (nephews grandad) wanted to leave him - the account was then at 0 Today ..... text from Nationwide to his number saying they had post returned to them and needed to speak to him about his account - he doesn't even have the passbook Couldn't use the automated service was we had no account number to hand and it kept cutting him off and saying it couldn't help without one. Decided to ring using my credentials as I have a current and savings account with them. I went through security and then explained about his text and asked if it was genuine and put him on the phone He gave his old address in Newcastle ..... nope .... EH6 they said ..... it was that far back and he gave them his old address in Leith. Bingo Turns out that the 0 became about a tenner in an interest payment the following year and it's earned interest ever since and it's now at £62 and a few pennies The letter was to say that his passbook account was now a sort code and account number, like a current account and was returned in the post. We've got the details and tomorrow he can log in and claim that little bit of cash Thanks Nationwide
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Stevio
(@Rothbury01669) reported
Bit of unexpect cash today - £62 to be precise from @AskNationwide 15 years ago the Mister opened a cashbook account at Nationwide in Edinburgh to deposit some cash when his dad died on behalf of his nephew who was out of country but left it by his Grandad. It was in there for a couple of years Eventually he returned to Scotland and the Mister gave him the cash his dad (nephews grandad) wanted to leave it - the account was at 0 Today ..... text from Nationwide to his number saying they had post returned to them and needed to speak to him about his account - he doesn't even have the passbook Couldn't use the automated service was we had no account number to hand and it kept cutting him off and saying it couldn't help without one. Decided to ring using my credentials as I have a current and savings account with them. I went through security and then explained about his text and asked if it was genuine and put his on the phone He have his address in Newcastle ..... nope .... EH6 they said ..... it was that far back and he gave them his old address in Leith. Bingo Turns out that the 0 became about a tenner in an interest payment the following year and it's earned interest ever since and it's now at £62 and a few pennies The letter was to say that his passbook account was now a sort code and account number, like a current account and was returned in the post. We've got the details and tomorrow he can log in and claim that little bit of cash Thanks Nationwide
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𝐋𝐨𝐫𝐝 𝐒𝐰𝐞𝐞𝐭𝐞𝐧𝐞𝐫
(@Lord_Sweeetener) reported
@AskNationwide My switch didn't happen yesterday and when I contacted customer service to find out they told me the switch had been cancelled and they couldn'ttell me why. If this means I'll no longer justify for the switch incentive then I guess I'll be closing the account.
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James Thorn
(@JamesT258) reported
@AskNationwide Does your Yeovil branch have you counter service on Saturdays?
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Nope
(@No_name_on_twit) reported
@AskNationwide Would not recommend using the Nationwide direct for a mortgage. Problems caused by their own IT system have held up the application which are having a knock-on effect with the process. No real help from the helpline. Rubbish
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Vicky Hensley
(@Vics84) reported
@AskNationwide what’s going on with the banking app this morning? It’s saying there’s a problem. I made a large transfer last night. It left my account but the recipient is saying they’ve not received it
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Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️🌈🏳️⚧️ 🟧⬛
(@SportingNest) reported
@AskNationwide @UKSVacher I'm having the same problem. Google is flagging Nationwide as insecure. So, now you are aware of the problem.
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mike nichols
(@dixi1960) reported
@AskNationwide not happy. ATM at mkt Harborough branch not working yesterday or this morning, trying to pay money in. Branch closed today and branch telephone not available!!!!!