Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Hampton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map Near Hampton, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Harringay, Croydon, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Mobile App | 17 hours ago |
|
City of London
|
Website | 2 days ago |
|
Harringay
|
Website | 2 days ago |
|
London
|
Transactions | 3 days ago |
|
London
|
Website | 7 days ago |
|
City of London
|
Website | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
-
Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
-
Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
-
Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Ethan (@Eth7n1) reported@AskNationwide instead of switching my FlexDirect to the FlexPlus I seem to have opened a brand new account - are you folks able to help fix this?
-
TheLostSettler (@TheLostSettler) reported@AskNationwide Ok so my complaint will now be responded to on 18th August. So much for 5 working days. Liars.
-
Morgan (@Morgan1Blue) reported@AskNationwide Is there an issue with debit card online transactions? Can’t seem to buy anything last night and today
-
Jess (@Jess_FR) reported@AskNationwide I am on the designated number for FlexDirect. I misread a part of your site and thought it was closed, but that was for damaged/lost cards. I am back on hold now. Still not through on chat.
-
TheLostSettler (@TheLostSettler) reported@AskNationwide No problem I did warn you that this would be public. Looking forward to whatever execrable explanation they want to provide that they think is acceptable.
-
DeniseS070 (@MichelleS070) reported@Jonesy_Bones @AskNationwide I'm sick of it!! Just had the same issue. I don't carry that stupid piece of plastic everywhere I go and why should I have to 🤬. Couldn't make a small payment so I had to cancel it!
-
CJA (@ChrisJAshwell) reported@AskNationwide It is not working on my IMac. I am trying to pay in euros to a French account and every time I get due to a technical problem says unable to continue. IBAN is 27 characters beginning FR76. Just not working for past two days. And I am using a statement from the Bank I am paying.
-
Brian King (@BobKing26826000) reported@AskNationwide Increasing your interest rates for savers would help Virgin giving 1.75%.
-
Eddy Gabbo Galbraith (@YolkOfABloke) reported@AskNationwide Hi, I'm a new customer and have recently transferred funds from another bank to start saving but it isn't showing.
-
Joss (@jossmacqueen) reported@AskNationwide utterly disappointed at the awful service again in Dundee today! You can only put 5 bags of change a day into an account! Attitude of staff shocking to say the least - already looking to move all my money away from you.