Nationwide

Is Nationwide down in Hampton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hampton, Greater London, England 01/13/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hampton, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, Redhill, City of Westminster, London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomIslington Mobile App

Community Discussion

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Nationwide Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • terrygparrott TGP (@terrygparrott) reported

    @AskNationwide Yes, sort out @BritishGasHelp and get them to fix the My Energy section of their website and app, it hasn't worked since 14th Feb!

  • AC_Cummings1 Andrew Cummings (@AC_Cummings1) reported

    @AskNationwide It’s just extremely disappointing being a loyal customer of 20+ years, but only new customers can benefit from the offer.

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I’ve now been in the fifth US establishment where my card has been rejected. I have cleared fraud, my husbands card works fine and it’s now embarrassing that it’s not working. Can someone find a way to fix it please?

  • p9917j Paul Jones (@p9917j) reported

    @AskNationwide @D4vidElliott I’m also a new (current account) customer- old saver customer. I concur, it’s very annoying.

  • DSRichard81 Sir Zider81 (@DSRichard81) reported

    @AskNationwide drop your poetry Ads, they are awful.

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I can’t see that either. Mobile or desktop site there’s no contact button aside from calling

  • Claire_Edberg Claire 😎 (@Claire_Edberg) reported

    @AskNationwide Been in Aldi. Debit card was initially declined then accepted (both times PIN entered). Sibling cannot take cash out of cashpoint, yet you havent issued any warnings customers may face problems....

  • PRFCVET peter mays (@PRFCVET) reported

    @AskNationwide hi the face recognition on the nationwide app stopped working some time ago is there a fix ?

  • bit_by_bit Nik - wrangler of Data (@bit_by_bit) reported

    @AskNationwide I didn't ask you to access my account via twitter. I was in the branch, I have used webchat and I have raised a complaint. None of which answered any questions on google pay not working or helped with the issue so far. A physical letter only narrowly beats a fax.

  • ojxcksonnn owen (@ojxcksonnn) reported

    @AskNationwide Hi my current account is set to close on Monday 4th April. I have used the current account switch service to do this. I’m expecting a payment from my old employer this Friday however if it’s late or they pay my closed nationwide account what happens ?