Is Nationwide down in Hammersmith, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Nationwide
Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (28%)
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Login (17%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Nationwide outage reports came from the following cities: Waltham Forest, Poplar, City of London, London, Woodford Green, Hounslow, Kingston upon Thames and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Mobile App | |
| Poplar |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Woodford Green |
Mobile App | |
| Hounslow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Shani
(@Shani_intheUK) reported
A warning...do NOT ever switch to Nationwide. They are a bunch of incompetent people with systems in place that are beyond archaic. Customer service is non existent. @AskNationwide @NationwidePress
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S C A R F A C E
(@__1neAj) reported
You man are so funny @AskNationwide tryna say my card declining on Apple Pay is an Apple problem and not yours? Ridiculous if it was an Apple problem your lines will be bombarded with calls as it would effect everyone and not just me. You lot clearly hire any Tom **** and Harry
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Eyla
(@EylaPlays) reported
@AskNationwide hey I can’t seem to get the app working on my new Apple Watch. Is there an issue with the app?
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DJ Mel
(@_djmel) reported
@AskNationwide I have been trying to get through to TMWdirect customer services for over a week. They can’t be that busy! You cannot even leave a message. Please can someone contact me asap or provide an email address I can contact someone on.
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Derek Brigden
(@Jendel81) reported
@AskNationwide Tried to get help yesterday but it seems your customer service has just disintegrated. No longer able to email, no longer able to easily notify you of things, now stuck with just a very unhelpful impersonal chat service!
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide Just to let you know that my iPad app is now working.
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DJ Mel
(@_djmel) reported
@AskNationwide Hi Lauren, 0345 606 4060 is the number I’m trying and is the number printed on your letter and website.
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Amy Goodall
(@amieexgoodall) reported
@AskNationwide I explained they were all pending and still got told it was something they couldn’t help with (four times) thanks for your help Ashley, I’ve logged a complaint.
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Shani
(@Shani_intheUK) reported
@AskNationwide FRIDAY morning. Have also phoned the number provided (01793653411) 7 times and sent numerous texts. No answer and no response! In the mean time account remains blocked with NO ONE at Nationwide willing or able to help @TonyParry17 #shitservice
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Sarah ☘️💚
(@dear___ratboy) reported
@AskNationwide need help with a scam text. Received text from a delivery company and it asked me to pay a shipment fee as it had to reschedule a delivery. I have given info to a site that I believed to be the real company. What do i do?