Nationwide

Is Nationwide down in Hammersmith, Greater London, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hammersmith, Greater London, England 12/06/2025 10:30

December 06: Problems at Nationwide

Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, City of London, Woodford Green, London and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Mobile App
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomCity of London Login
United KingdomLondon Website
United KingdomCity of London Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • paulek1976 Paul Davies (@paulek1976) reported

    @AskNationwide is there an option to speak to a customer service agent please

  • Sarajayne1967 Sara Rathmill (@Sarajayne1967) reported

    @AskNationwide Here is the problem. No one in branch to speak to. I’m PoA for dad. This is about a loan in joint names! Mum says I can talk but we aren’t together so you won’t. We need a named contact and agreed time to call or visit branch.

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported

    @AskNationwide seems online banking is down. App won't load, just sits circling and then phone says its not responding. I see a few others have tweeted too

  • elly_rees Eleanor Rees (@elly_rees) reported

    @AskNationwide @beckki123 It’s definitely gone down

  • elly_rees Eleanor Rees (@elly_rees) reported

    @AskNationwide my internet banking has gone down both on mobile & online?

  • LittleBolideG LBG (@LittleBolideG) reported

    @AskNationwide Hi- we have a lul in employment and looking for a temporary loan to see us through 3months. Is this something you can offer? and what charges are there for paying off the loan early? I can’t see this option on your website. TIA

  • Sarajayne1967 Sara Rathmill (@Sarajayne1967) reported

    @AskNationwide And again Kamara. It’s not that easy. The branch staff can only let us use the in branch phones to call the loans team. Last time we were on the phone in branch for 2.5 hours. Months of desperation has led to me seeking help here.

  • TeaSeaLancs Matt Harker (@TeaSeaLancs) reported

    @AskNationwide Hey Nationwide, I've been trying to pay a bill all day and every time I get to the card reader validation, it says that there's a techincal fault and I can't be validated. There's no indication of an issue on your service dashboard, what's going on?

  • awilkins5324 Alan Wilkins (@awilkins5324) reported

    @AskNationwide you refuse to give me access to my money, you close down the means I was using for many years to put money into my account, you close your buildings and machines down so I can't get money out or put in my currant account. You call police on me today for not reason

  • Nicolelsage Nicole Sage (@Nicolelsage) reported

    @anujmor @AskNationwide Terrible, the DOV was going to be around 14K mark for me - I was lucky my solicitor actually suggested offering one as I’d never heard of such a thing, a good solicitor wouldn’t allow an indemnity for a purchaser to go through really as the problem gets inherited