Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

• 
  Maureen McGinn (@mcginn_maureen) reported 11 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 29 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Connor (@connorlol) reported 37 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 38 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom McGivern (@tommcgiv) reported 10 minutes ago

  @AskNationwide As a so-called customer lead organisation you should at least give customers the ability to contact by email people with influence within the organisation

• 
  Chelle (@ChelleChipato) reported 10 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  Matty (@matty_198881) reported 14 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

• 
  Oliver Myhill (@Forthemanynott5) reported 14 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 17 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 17 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Dáireo (@Alpha2007D) reported 18 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Christopher Freeman (@cmdfreeman) reported 23 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 24 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Bluemailer (@bigbluemailer) reported 28 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.