Is Nationwide down in Hammersmith, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Nationwide
Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (43%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of London, Woodford Green, London and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Transactions | ||
| Login | ||
| Website | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Davies
(@paulek1976) reported
@AskNationwide is there an option to speak to a customer service agent please
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Sara Rathmill
(@Sarajayne1967) reported
@AskNationwide Here is the problem. No one in branch to speak to. I’m PoA for dad. This is about a loan in joint names! Mum says I can talk but we aren’t together so you won’t. We need a named contact and agreed time to call or visit branch.
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Rachael Santangelo
(@Beleza_Rach) reported
@AskNationwide seems online banking is down. App won't load, just sits circling and then phone says its not responding. I see a few others have tweeted too
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Eleanor Rees
(@elly_rees) reported
@AskNationwide @beckki123 It’s definitely gone down
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Eleanor Rees
(@elly_rees) reported
@AskNationwide my internet banking has gone down both on mobile & online?
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LBG
(@LittleBolideG) reported
@AskNationwide Hi- we have a lul in employment and looking for a temporary loan to see us through 3months. Is this something you can offer? and what charges are there for paying off the loan early? I can’t see this option on your website. TIA
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Sara Rathmill
(@Sarajayne1967) reported
@AskNationwide And again Kamara. It’s not that easy. The branch staff can only let us use the in branch phones to call the loans team. Last time we were on the phone in branch for 2.5 hours. Months of desperation has led to me seeking help here.
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Matt Harker
(@TeaSeaLancs) reported
@AskNationwide Hey Nationwide, I've been trying to pay a bill all day and every time I get to the card reader validation, it says that there's a techincal fault and I can't be validated. There's no indication of an issue on your service dashboard, what's going on?
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Alan Wilkins
(@awilkins5324) reported
@AskNationwide you refuse to give me access to my money, you close down the means I was using for many years to put money into my account, you close your buildings and machines down so I can't get money out or put in my currant account. You call police on me today for not reason
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Nicole Sage
(@Nicolelsage) reported
@anujmor @AskNationwide Terrible, the DOV was going to be around 14K mark for me - I was lucky my solicitor actually suggested offering one as I’d never heard of such a thing, a good solicitor wouldn’t allow an indemnity for a purchaser to go through really as the problem gets inherited