Is Nationwide down in Esher, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Esher, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (27%)
-
Transactions (26%)
-
Transfer (22%)
-
Website (12%)
-
Login (12%)
-
Withdrawals (2%)
Live Outage Map Near Esher, Surrey, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Mitcham, Islington, London, Hounslow and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Transactions | |
| Mitcham |
Transactions | |
| Islington |
Transactions | |
| London |
Website | |
| London |
Transfer | |
| Hounslow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Ruth Hogarth
(@ruthhogarth) reported
@AskNationwide I’m not sure you can call the issue resolved if payments in the queue were bounced back to the sender - now closed until January 4th.
-
Lauren Peace
(@thepurplewitch_) reported
@AskNationwide Still an apology doesn't do much, with late payments which ends up destroying my credit. Sick of this bank always having problems. I think I will be changing in the new year.
-
Leaky Wallet
(@BtcStonks) reported
@AskNationwide Weve been having problems for weeks , constant lies , whats worse is for past few weeks weve been dealing with director have many complaints open at thid at one point you took my partners wage for over 5 days with no acces to her account. No issues have been resolved, More lies
-
SW
(@TeachMsWilliams) reported
@AskNationwide My frustration has been with the stock answer of ‘everything is sorted and all payments are up to date’ - if I’d been told “We’re still working through a backlog of missing payments” I’d have waited patiently (like I did for the first 48 hours).
-
Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you
-
Mark Ellison
(@mark_a_ellison) reported
@AskNationwide What does adding to complaint achieve, they know I been in touch and are doing absolutely nothing about it. The service is lamentable and making the situation worse
-
Matt Crighton 🔴⚪
(@MattCrighton) reported
@AskNationwide Is there problems with the Nationwide Banking app?
-
SW
(@TeachMsWilliams) reported
@in_mules @AskNationwide They’re saying the same to me too. That all issues have been resolved. At the moment, I have £850 floating around in the ether where the sender’s bank says it’s been sent and received and yet it’s not showing in my Natiowide account 54 hours after being sent.
-
Rocky Britjam Boss
(@djrockyboss) reported
I can’t lie, I’ve never had any issues with @AskNationwide prior to Tuesday. Tuesday they messed me up and within 24hours of hearing my concern they have contacted me 4 times. Today they have resolved the issue and apologised twice 👏🏾#WhatGoodCustomerServiceLooksLike
-
Charlotte Rose
(@___LottieRose) reported
@AskNationwide STOP TELLING PEOPLE THE ISSUES HAVE BEEN RESOLVED WHEN THEY CLEARLY HAVE NOT! A LOT OF PEOPLE STILL WAITING ALL BEFORE CHRISTMAS FFS SORT IT OUT!