Is Nationwide down in Esher, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Esher, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (29%)
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Website (13%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Esher, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Slough, Feltham, Woking, Redhill and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Transactions | |
| Slough |
Website | |
| Slough |
Transactions | |
| Feltham |
Login | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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James Lane
(@JamesLaneMe) reported
@AskNationwide I have two accounts with you. I would like to move all my Direct Debits from one of my Nationwide accounts to another Nationwide account - is this something you can help me with?
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dave
(@elgoldave) reported
@AskNationwide Yup but fortunately at home as most of us don’t carry customer nos or card readers . So the reinstalling and so on is a consequence of some sort of upgrade. Seen this at TSB.
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dave
(@elgoldave) reported
@SarahDawson83 @AskNationwide Oh Sarah. My problems are insignificant compared to yours. I’d to reload etc, luckily home so could do, but couldn’t have when I used App previously; so a near miss. I hope you get a full resolution. I’m still an @RBS_Help customer…. they’ve had their problems but App is fine.
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Michelle Kateley
(@WMichelle73) reported
@PayPal what a waste of time you lot are. Fobbing me off saying you've sent 'MY money' to my bank account when no transactions are showing and then telling me the @AskNationwide is lying about pending transactions. Not only ridiculous charges but terrible customer service.
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Sam Jolly 💙
(@SaharaNutter) reported
@AskNationwide How would I have locked my pass no.? I was entering it correctly every time & it didn't tell me it was locked, only that *if* I entered it incorrectly again I'd have to wait 30mins before trying again. Desktop log in worked (card reader) but got screen saying I need to set up?
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John Coxon
(@JohnCoxon) reported
So now I’m back on hold again. Usually it wouldn’t be urgent, but in this case it’s a fixed-term ISA I want to close within the first-14-day grace period, and I will be very very angry if the broken @AskNationwide website and poor customer service actually costs me money. (3/4)
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Sophie Mellish
(@sophie_mellish) reported
@AskNationwide my Nationwide debit card has stopped working via Google Pay, could someone help me get that working again please?
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Claudia
(@CNLaing) reported
@AskNationwide I’ve tried to log into my Nationwide app and it’s asking me to re-enrol before I can access my accounts. Please advise if this is a legitimate request? Thanks.
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Sarah Cregg
(@SarahDawson83) reported
from
Bangor, Northern Ireland
@elgoldave @AskNationwide Is it not working for you either?
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Rohail 🇵🇸
(@Rohailxfzal) reported
@AskNationwide after i finish registering for online banking, well its meant to say ‘registered’ bur this error comes up