Nationwide status: access issues and outage reports

Problems in the last 24 hours in Earlsfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Earlsfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Earlsfield, England

Latest outage, problems and issue reports in Earlsfield and nearby locations:

• 
  Vanessa Welham (@VanessaWelham1) reported 6 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 21 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  It's me, John (@johnrahers) reported 32 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  It's me, John (@johnrahers) reported 36 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 55 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Ingrid Marsh (@IngridMarsh_) reported 59 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatLion (@BigFatLion) reported 7 minutes ago

  @AskNationwide @arthurliverpool Shame your New Look website is so awful.

• 
  Matty M (@wanna_be_dj) reported 7 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 11 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Ryan Gerrard (@RyanLGerrard) reported 15 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 20 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

• 
  Citizen Swift (@citizen_swift) reported 20 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 21 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  pog 🦧🎷🐛 (@pogpoggfrog) reported 22 minutes ago

  @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

• 
  Mark (@MARKAFN) reported 23 minutes ago

  @AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 23 minutes ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine