Nationwide status: access issues and outage reports

Problems in the last 24 hours in Earlsfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Earlsfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Earlsfield, England

The most recent Nationwide outage reports came from the following cities: Wandsworth.

City	Problem Type	Report Time
Wandsworth	Login	26 days ago
Wandsworth	Website	28 days ago
Kensington	Login	3 months ago
Kensington	Withdrawals	3 months ago
Kensington	Website	3 months ago
Fulham	Login	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Earlsfield, England

Latest outage, problems and issue reports in Earlsfield and nearby locations:

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 34 seconds ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  It's me, John (@johnrahers) reported 7 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  It's me, John (@johnrahers) reported 8 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Ingrid Marsh (@IngridMarsh_) reported 11 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 33 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Vanessa Welham (@VanessaWelham1) reported 47 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@JulieMelvinator) reported 6 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  Sallie-Jane Edwards (@salliejane9) reported 8 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 9 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

• 
  Ron Winn (@RonsRant) reported 9 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  James Mesney (@j_mesney) reported 18 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Jordan (@JordanPostingX) reported 18 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Barry O'Neill (@BCJONeill) reported 19 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Tamara G (@wacgirl) reported 23 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Neve (@nevesunhappy) reported 24 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  JCB (@Plsdoright) reported 25 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem