Is Nationwide down in South Hampstead, Greater London, England?
Problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Hampstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (32%)
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Mobile App (28%)
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Website (27%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near South Hampstead, Greater London, England
The most recent Nationwide outage reports came from the following cities: Poplar, Waltham Forest, Hounslow, City of London, London, Islington, City of Westminster, Watford, Walton-on-Thames and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Poplar |
Mobile App | |
| Waltham Forest |
Login | |
| Hounslow |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near South Hampstead, England
Latest outage, problems and issue reports in South Hampstead and nearby locations:
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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jackwillistv
(@jack7232) reported
@AskNationwide hi I have a query about a refund payment that has been paid back to me then taken back out could you help
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Curly
(@Curlypics) reported
@AskNationwide Not yet, bearing in mind the branch didn't deem it an issue losing the cheque for 2 weeks or when she chased it to bother letting her know that they'd found it I don't really see the point in complaining to them.
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Norbert Lieckfeldt 💙
(@nlieck) reported
@AskNationwide That's all very well and good, but it's Sunday evening, someone is waiting for money and your help page says I can do this without a card reader.
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Col Dixon
(@DesignerAfloat) reported
@RishiSunak What is it with you? Either your a narcissist with a sociopathic disorder that you actually believe this? As a freelance designer you gave me zero support. You have left me in crippling debt. Thank god for the support of @AskNationwide, you on the other hand… nothing
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Nicky McDonnell
(@hollygolitelyy) reported
@AskNationwide What time do the lines operate to?? I’m working all day
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coco
(@coco_benn) reported
@HSBC_UK awful customer service at your Pinner Branch. So bad that I decided my daughter would be better to have her first account with @AskNationwide @nationwide whose customer service was on another level. #nationwide #CustomerService
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Brandon Stratton
(@Brandon_TheCat) reported
@AskNationwide how is anyone in southampton with a job meant to go to the bank if you close at 5pm? Explain the logic please, just had a male staff member wave me away when I'm trying to deposit a cheque... awful
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deb richards
(@Duck1977) reported
@My6Percent @AskNationwide The complaint process is also very, very slow, responding at best on the very last day of the “aim”, and in my experience pushing it out a further two weeks at least once. Tbf when I did actually manage to speak to someone handling my complaint she was lovely but too late by then
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Colin Yates
(@yatesco) reported
@FredAtBootstrap @AskNationwide I appreciate it when they block a "suspicious" transaction and confirm with me first, but telling me "no, you can't spend your money on that perfectly legal thing" - yeah, big no for me.
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Darren Brooks
(@brooksy81) reported
@AskNationwide Hi team. Any ideas why I cant access my joint FlexPlus account via the mobile app? My FlexDirect and all my savings accounts and ISAs are fine, but as soon as I go into my joint acc the app shuts, stating there's a technical issue. Been like this a few weeks now...