Nationwide

Is Nationwide down in South Hampstead, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Hampstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Hampstead, Greater London, England 11/21/2025 22:55

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near South Hampstead, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, Waltham Forest and Poplar.

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City Problem Type Report Time
United KingdomCity of London Website
United KingdomWaltham Forest Mobile App
United KingdomPoplar Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomWoodford Green Mobile App

Community Discussion

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Nationwide Issues Reports Near South Hampstead, England

Latest outage, problems and issue reports in South Hampstead and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sophie_mellish Sophie Mellish (@sophie_mellish) reported

    Hi @AskNationwide - I'm in the US and despite changing my timezone settings on my phone I'm unable to access the banking app, internet banking isn't recognising my details & I don't have a card reader with me. How can I transfer money to another account?

  • Hitesh_78_ Hitesh Patel (@Hitesh_78_) reported

    @AskNationwide any problems with using nationwide cards on Amazon. Mine keeps declining and it's a saved card i have used before?

  • Ochils1000 Geoff W (@Ochils1000) reported

    @AskNationwide why is my nationwide app not working... it's stating insecure connection!!!

  • joenicks Joenicks (@joenicks) reported

    @AskNationwide Do I need to come into store to close a flex plus current account down?

  • BenjManf Ben Manfield (@BenjManf) reported

    In no other industry would you buy a product (let alone a mortgage) and expect such an abysmal service. Sort it out @CountrywideUK @AskNationwide

  • LeFuzzyOtter Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    @AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.

  • MagicMerry88 Magic Man (@MagicMerry88) reported

    @AskNationwide Your telephone service is a joke. I've been waiting for 40 minutes and then the call just cut off and now I'm having to wait all over again. All I need to know is the bank details to make a one off annual overpayment lump sum.

  • The_Iceman2288 Dave Elliott (@The_Iceman2288) reported

    @AskNationwide Hi, I'm going to be closing my Help To Buy ISA soon. Would it be more efficient to do it online and get the final statement posted or go to a Nationwide store?

  • hbodasing hbodasing (@hbodasing) reported

    @AskNationwide It transpires that our mortgage broker identified several errors with Nationwide’s handling of our application, and emailed the underwriting team on 22, 27 and 28 Sep. He still hasn’t received a reply to the points raised; could a member of that team please contact him ASAP?

  • BeckyTa10409279 Becky Taylor (@BeckyTa10409279) reported

    @AskNationwide - I urgently need my annual mortgage statement from the mortgage works, can I get this emailed please? I am able to log in and do this with other companies but for some reason this is sent by post I believe from you!? And I have never received that! Thanks!!