Is Nationwide down in South Hampstead, Greater London, England?
Problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Hampstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near South Hampstead, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, London, Islington, City of Westminster, Watford, Walton-on-Thames, Fulham, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| City of London |
Mobile App | |
| London |
Website | |
| Islington |
Website | |
| City of Westminster |
Website | |
| Watford |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near South Hampstead, England
Latest outage, problems and issue reports in South Hampstead and nearby locations:
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mac
(@jurgenthejock) reported
I can’t wait to move away from you @AskNationwide - it’s really hard to speak to someone and I just know we can get better service somewhere else
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🇺🇦 WE ARE LED BY KLEPTOCRATS (look it up😉)
(@Lynbodegas) reported
@AskNationwide No but when I enter Euros it says payment will be made via SERPA and all other currencies by SWIFT, have made payments before and never had any problems
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🇺🇦 WE ARE LED BY KLEPTOCRATS (look it up😉)
(@Lynbodegas) reported
@AskNationwide is there a problem with international payments? Trying to send payment to Netherlands, saying there is a technical problem??
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Marianne McGraw
(@Mazzee86) reported
@AskNationwide hi, ive been having problems paying for things with my bank card. Its been happening for 24 hrs.
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Carl Wainwright
(@wayne_wright170) reported
@AskNationwide I don't really have time at the weekend with the limited hours you are open and don't understand why you are specifically asking for homeowner / Tennant related documents to set up a bank account. I've been with loads of banks and never had an issue not being a home owner/tennant
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GinoDB
(@Ginodeblas) reported
Dear @AskNationwide I know things are difficult in the world right now, and I know you're just a building society but... For the love of god, stop it with the **** adverts. Spoken poetry is the refuge for the mentally devoid. It’s made by dull people for dull people.
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Carys Marshall
(@csb1985) reported
@AskNationwide Yes... those are the humans I was referring to. Been weeks trying to pull equity online and successful and there's constantly glitches in your system. Advisors then ringing to say the figures aren't correct, issues after issue. Someone higher up needs to deal with it.
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Jen
(@jen_etch) reported
@AskNationwide is your app down? I’m trying to log in and it’s saying I need an update then taking me to App Store for some American bank..
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DOOGY
(@DOOGY43543492) reported
@AskNationwide Please answer my question as your’e just squirting around my question, if I can’t transfer my money because of a technical problem HOW CAN I TRANSFER MY MONEY TO ANOTHER ONE OF MY ACCOUNTS, as it’s an on line only account.
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B Marshall
(@BRM1286) reported
@AskNationwide @csb1985 Multiple times. You have an online system that allows (in fact actively encouraged "Did you know we can lend you more") beyond 90% LTV. The system has broken 3x. No human advisor can key in an offer beyond 90%. Formal complaint was raised today