Nationwide status: access issues and outage reports

Problems in the last 24 hours in South Hampstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near South Hampstead, England

Latest outage, problems and issue reports in South Hampstead and nearby locations:

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 42 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Connor (@connorlol) reported 51 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME? I'm not well.... (@itsfar2bright) reported 4 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  smiggs741 (@smiggyfox) reported 5 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Christopher Freeman (@cmdfreeman) reported 7 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  BigFatLion (@BigFatLion) reported 13 minutes ago

  @AskNationwide @arthurliverpool Shame your New Look website is so awful.

• 
  Jon B (@ozzybn1989) reported 19 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 22 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 22 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Old Bill (@The_Better_Ole) reported 22 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 25 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Stu (@StuMcalister) reported 26 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?