Nationwide status: access issues and outage reports

Problems in the last 24 hours in South Hampstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near South Hampstead, England

Latest outage, problems and issue reports in South Hampstead and nearby locations:

• 
  Connor (@connorlol) reported 5 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 32 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 5 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Tamara G (@wacgirl) reported 8 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Francis Wilcox (@Tel_Wilcox) reported 19 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Jordan (@JordanPostingX) reported 21 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Wayne Robertson (@2024Wayne) reported 21 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Karl Dyer (@KarlDyer15) reported 22 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Magic Cram Crock (@craig13mcc) reported 22 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  steve WBA (@WbaSteve) reported 23 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  Eda Gumush (@cicekeda73) reported 24 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  Shelly Lopezespejo (@chelllopez) reported 24 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!