Nationwide status: access issues and outage reports

Problems in the last 24 hours in South Hampstead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near South Hampstead, England

Latest outage, problems and issue reports in South Hampstead and nearby locations:

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 31 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Connor (@connorlol) reported 40 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Mistry (@ElizabethMistry) reported 5 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  dave harthill 🧜🏻‍♀️🌈 (@dharthill55) reported 5 minutes ago

  @AskNationwide @NevadaBHillon I am unable to see any transactions on both my debit and credit cards today. I assume you are experiencing problems although you say things are fine?

• 
  Bryce Lawrence (@ScrumMachine) reported 6 minutes ago

  @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

• 
  Corin Messer (@CorinMesser) reported 6 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  BigFatLion (@BigFatLion) reported 6 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

• 
  james (@jimbo271960) reported 9 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Oliver Myhill (@Forthemanynott5) reported 9 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Danny Hughes (@dannyjames2913) reported 11 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 12 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Rhys Foran (@rhysforan) reported 13 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help