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O2 Outage Report in West Kingsdown, Kent, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in West Kingsdown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near West Kingsdown, England

The most recent O2 outage reports came from the following cities: Newham, Edenbridge, Bromley, Poplar, Gravesend, Maidstone, Abbey Wood, and Dartford.

CityProblem TypeReport Time
Newham Phone 5 days ago
Edenbridge Phone 7 days ago
Bromley Wi-fi 18 days ago
Poplar Phone 27 days ago
Gravesend Phone 29 days ago
Maidstone Phone 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Kingsdown, England

Latest outage, problems and issue reports in West Kingsdown and nearby locations:

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • JamieDaviisx
    𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • mindserenade
    Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Tonbridge, England

    @o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • Payney26
    The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

  • NokkTheDwarf
    roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • Keith_Lynn
    Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • james_rogers
    James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • dark_skydesign
    Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • a_poulton30
    Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!