O2 Outage Report in West Kingsdown, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Kingsdown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Kingsdown, Kent, England
The most recent O2 outage reports came from the following cities: London, Bexleyheath, Sevenoaks, Poplar, Maidstone, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
||
| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Kingsdown, England
Latest outage, problems and issue reports in West Kingsdown and nearby locations:
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew 🌹
(@thewarrenhouse) reported
@O2 I’m trying to report a 2nd case of fraud but your customer services totally fail to grasp the details so I have turned to social media I’ve previously reported a fraud case & told it was closed & yet today I received a cheque in the name of the fraudster Pls contact me
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Benn Sanderson
(@Benn_Sanderson) reported
@O2 All I can get is the AI and it doesn’t help much
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Jae Robinson #CeasefireInGazaNow
(@jaerobinson2702) reported
@O2 Customer services are now infering that I am stupid to understand how watching RPDR used my data. Defrauded me and tried to push me into a annual contract. I am disabled and need my service been a customer over 12 years. Nice way to treat me. #Fraud #TradingStandards
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TG Ω
(@MacandTG) reported
@O2 - why am I paying £17 month as a loyal customer customer but a new customer pays £8.50 for basically the same deal? Yet I call customer service and they offer me £10 for less than half the data? Way to lose a customer.
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Tara Ilsley
(@tarailsley) reported
@O2 please can you reactivate my service I am unable to contact you due to account being 'on procedure'
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What is it the braids
(@MavyMave) reported
@virginmedia @O2 Broadband, just got it. I need to understand whether the long term issues on the street have been resolved as neighbours have mentioned they have had issues of poor internet connection. I work from home mostly and have to have a reliable internet connection.
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Jae Robinson #CeasefireInGazaNow
(@jaerobinson2702) reported
@O2 Spent the entire day being messed around over a PAYG data issue, latest quick transfer "because I'm disabled" has gone to somebody who can't help. Now victimisation I am getting really upset now over how I am being treated. I have been an O2 customer with various No's over 20yrs
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Kevin Beckley
(@KevinBeckley7) reported
@O2 @Reellie70 I'm in exactly the same situation @O2 I have messaged you now via FB messenger regarding the problem. The issue is ridiculous, the call centre can't seem to remove the number either. Just upgraded today also and wondering if I've made a mistake
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Jae Robinson #CeasefireInGazaNow
(@jaerobinson2702) reported
@O2 DONT USE O2 THEY MESS UP YOUR DATA AND THEN TRY TO BULLY YOU INTO CONTRACTS AS ONLY SOLUTION & START TRANSFERRING YOU AROUND. TRIED TO COMPLAIN BUT NOW THEY MAY BE WRONG DEPT & BEING TRANSFERRED AGAIN & AGAIN & AGAIN &AGAIN
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Jae Robinson #CeasefireInGazaNow
(@jaerobinson2702) reported
@O2 DONT USE O2 THEY MESS UP YOUR DATA AND THEN TRY TO BULLY YOU INTO CONTRACTS AS ONLY SOLUTION & START TRANSFERRING YOU AROUND. TRIED TO COMPLAIN BUT NOW THEY MAY BE WRONG DEPT & BEING TRANSFERRED AGAIN & AGAIN & AGAIN &AGAIN