O2 Outage Report in West Kingsdown, Kent, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in West Kingsdown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near West Kingsdown, England
The most recent O2 outage reports came from the following cities: Newham, Edenbridge, Bromley, Poplar, Gravesend, Maidstone, Abbey Wood, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Phone | 2 days ago |
|
Edenbridge
|
Phone | 4 days ago |
|
Bromley
|
Wi-fi | 15 days ago |
|
Poplar
|
Phone | 24 days ago |
|
Gravesend
|
Phone | 26 days ago |
|
Maidstone
|
Phone | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Kingsdown, England
Latest outage, problems and issue reports in West Kingsdown and nearby locations:
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Raru (@raru1980) reported from Poplar, EnglandGood morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Aimee (@aimeedufffy) reported from Sutton at Hone, England@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Alan Greene (@AlanGreene73) reported from Bexleyheath, England@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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john flood (@johnbarbiebutt) reported from Stone, England@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Jill Docherty (@JillDocherty) reported from Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Paul Andrews (@PaulAndrews007) reported from Hawley, England@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, EnglandWhat’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Steffie (@steffiegc) reported from Eltham, England@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Liz (@ejp72) reported from Poplar, England@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh Williams (@leighwilliams) reported@O2 unable to login to my account now for the past ten hours ?!?
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Darrius Pearson (@DarriusZRP) reported@O2 My girlfriend is trying to call you about a deposit and the automated answering machine hangs up on her every time. What kind of customer service is this?
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Charles Frake (@charliefrake) reported@bennidaytime @actionfrauduk I got an O2 one a couple weeks ago. Told them about it and the site was taken down within half hour. Proper good response from @O2
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Jewi (@JewiJ88) reported from Leicestershire, EnglandHey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Kyle Flamson (@itskyleflamson) reported@O2 I SWEAR TO GOD IT IS IMPOSSIBLE TO GET IN CONTACT WITH YOU!! Absolutely ******* typical... all of you cellular providers are as bad as each other when it comes to needing to speak to customer service!! 😡 Your stupid automated system keeps hanging up! I hope it gets hacked🖕
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Jo Berridge (@JanaElbie) reported@O2 my ancient mother is having phone issues. Showing no sim, invalid sim so assumed sim issue and talked her through taking it out and putting it back. Worked briefly but now says no service. Help! She’s 50 miles from me and with no shops open I don’t know what to suggest.
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Claire 🐀 (@mouse_paws) reportedHow am I supposed to actually cancel my @O2 contract? Can’t do it online, can’t email them, can’t do it in the My O2 app, phone lines are all only recorded messages. Been trying for days 😡
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Robbo DB (@_Ro81n_) reported@O2 Yes, I've done it and uninstalled apps one by one that I installed just before the problem started. It's only done it once since but I can't get on with the phone, I'll just pay it off quick as I can then I can swap it. Thanks
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Claire Angus (@claireangus) reported@O2 Unfortunately I don’t think that’s the problem... I paid a week ago 😕
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Ol Ginger Bastard (@OlGingerBastard) reported@O2 Why are you advertising next working day delivery when you are not delivering? Been waiting 3 days now - no updates, stuck on 'order being processed' and your online help people are no help at all. FALSE ADVERTISING!