O2 Outage Report in West Kingsdown, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Kingsdown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near West Kingsdown, Kent, England
The most recent O2 outage reports came from the following cities: London, Newham, Edenbridge, Bromley, Poplar, Gravesend, Maidstone, Abbey Wood and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Newham |
Phone | |
| Edenbridge |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Kingsdown, England
Latest outage, problems and issue reports in West Kingsdown and nearby locations:
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ross
(@RossRevs) reported
@O2 Forget it, cancelled the contract. Not going to be with a company that has ignored my messages for help and the call centre staff lacking any common sense.
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MH
(@BrxwnnDude) reported
@O2 Hi 👋. So I purchased a bundle and it stated if I am the owner of a virgin media internet package I get double data. Right now on the app says data is not part of the package and also says that virgin media internet is not available at my address ? Please help
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Shumbalette
(@tariiscee) reported
@O2 I’ve also been waiting for someone to contact me and it’s been 72 hours there’s been no contact ?? I was told it would be 48hrs. On top of that I call customer service, the same questions&answers the fraudsters asked are the same customer service are asking WHAT A JOKE !!!
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Ross
(@RossRevs) reported
@O2 can somebody help me? Been trying your "customer service" team by phone all day and nobody I speak to understands me
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Zachary Snell
(@ZacharySnell6) reported
@O2 is your network down as I have no service ? Thanks
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peroxide blonde gobshite
(@heyitspoppymae) reported
@O2 will I be expected to pay my airtime bill when I have had NO service for over 3 weeks now? I live in the EX23 area and have been given several different dates for when the apparently broken mast will be fixed, its now getting to the point I regret renewing my contract with O2
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Mr Connell
(@connell_mr) reported
@O2 hey there. Have just joined you and so pleased with the signal even if the speed isn’t great, however I put my pac in with my order. When will my no transfer now my sim is active.
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Grumpy
(@MrGrumpy99) reported
@O2 sort your ******* network out in London or drop the prices. Absolute pile of ****
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Chris
(@teh_c) reported
@O2 I initially phoned and was promised a confirmation email within 24hr -- never received. So I used live chat and got written confirmation and was advised to cancel DD. Then you emailed me last week saying I owed you money. Phoned to get that credited to the account. Now this.
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emma b
(@hxterrier) reported
@TPCLtdYorkshire @O2 Oh yeah that was never in doubt. Happy to pay.