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O2 Outage Report in West Kingsdown, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in West Kingsdown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near West Kingsdown, England

The most recent O2 outage reports came from the following cities: Newham, Edenbridge, Bromley, Poplar, Gravesend, Maidstone, Abbey Wood, and Dartford.

CityProblem TypeReport Time
Newham Phone 3 days ago
Edenbridge Phone 5 days ago
Bromley Wi-fi 16 days ago
Poplar Phone 25 days ago
Gravesend Phone 27 days ago
Maidstone Phone 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Kingsdown, England

Latest outage, problems and issue reports in West Kingsdown and nearby locations:

  • JamieDaviisx
    𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • james_rogers
    James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • NokkTheDwarf
    roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • dark_skydesign
    Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • Keith_Lynn
    Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • mindserenade
    Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • BhattMilli
    Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • niallmcwhinney1
    Niall (@niallmcwhinney1) reported

    @O2 hi, I am looking to speak to someone regarding a handset I sent back and still haven’t been paid for but can’t find a phone number, any help would be appreciated thanks

  • FIZZY_LP
    Fiͥzzͣyͫ (@FIZZY_LP) reported

    @O2 my voicemails are broken when I call they seem to be on, but no one can leave me a voicemail, you able to assist?

  • paulrud1
    P Rudz (@paulrud1) reported

    @O2 why do my kids phones not work in Lanzarote? They've had the welcome to Spain texts but they cannot use them, it says COULD NOT ACTIVATE MOBILE DATA NETWORK, YOU ARW NOT SUBSCRIBED TO A MOBILE DATA SERVICE. Cheers

  • sausagebean
    Sausage Bean (@sausagebean) reported

    @O2 struggling to get support. Keep being hung up on as soon as call goes through or line keeps cutting out. Have tried from mobile and landline. Cannot get answer on my o2. Can someone contact me please!!?!

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • SummerCrush10
    SummerCrush (@SummerCrush10) reported

    @O2 someone in our local town was told by O2 that the mast has been down or broken for 6 months+ now and they don't have a clue when or if it will be fixed

  • normafoulds
    Norma Foulds (@normafoulds) reported

    If you are thinking of getting a new phone provider don’t go with O2 , worst customer service I have had for a very long time #o2worstcustomerservice #phone @O2

  • HMcgibbon
    Hazel McGibbon (@HMcgibbon) reported from Inverness, Scotland

    Anyone else having trouble signing into their @O2 account? Been trying to organise a new phone for ages but everytime I try and log on it never does. OH is the same. Just keeps saying site cant be reached.

  • Hwood1973
    J-AFC (@Hwood1973) reported

    @EE Ill look today, cheers. @O2 cant ring a customer, maybe you can

  • stupot74
    Stuart Kerr (@stupot74) reported from Overcombe, England

    @O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?