O2 Outage Report in West Kingsdown, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Kingsdown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Kingsdown, Kent, England
The most recent O2 outage reports came from the following cities: London, Poplar, Gravesend, Maidstone, Abbey Wood, Dartford, Newham and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Gravesend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Kingsdown, England
Latest outage, problems and issue reports in West Kingsdown and nearby locations:
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Macey
(@stuartmacey) reported
@virginmedia @O2 Well they have just screwed up my number port from EE and the customer reps make me feel like I have done something wrong. Told it would be addressed urgently, by which they mean 3 to 5 days. They were not impressed when I said I hope you don’t need urgent medical attention.
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Jane Bendall
(@JaneBendall) reported
@O2 have spent over 3 hours this afternoon trying to cancel a contract that I thought had ended 18 months ago, have spoken to 4 different people but still haven’t cancelled contract. At one point after an hour and a half phone line was disconnected. Absolutely not good enough
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sallystrawb
(@sallystrawb2) reported
@O2 I don’t have an o2 number but am a virgin media customer … it won’t let me past the “o2 number “ part of the prize draw page
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Stuart Macey
(@stuartmacey) reported
@O2 No I’m afraid it’s Virgin Mobile. Simply put if it’s not resolved by tomorrow I shall look to move back to EE. I shall also take my two existing mobile accounts away plus my broadband, landline and tv. Absolutely appalling customer service over this matter and hours waisted
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Dr Alison Robinson 🇪🇺🏴
(@GirafeProject) reported
@O2 I was offered six months of Apple Music free with my contract but one redeeming only received 3? Can you help?
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herman anthony simms
(@simms_herman) reported
@simonkeenan007 @virginmedia @O2 If you're referring to me **** wipe I work and have been for the last 20 years so I suggest you shut up or back it up! So get the facts before you open your trap. *** hole. I don't like being shafted by big corporations and fat cats who make **** loads of money
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benostanners87
(@benostanners87) reported
@O2 need help spoke to someone on Friday needed an email to get the free chrome book nothing and can't speak to anyone on 202 HELP
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Đ
(@TextualVoice) reported
@O2 been more than an hour on customer service waiting and then it cut off, on call again and passed 30 mins, very poor.
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Jason Williams
(@jas1don) reported
@O2 hello. Trying to redeem the benefits of being an o2 customer and virgin media customer, but each website keeps sending me back to the other, complete circles! What do I need to do?!
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Mark Grimshaw
(@melioramark) reported
@O2 Disgraceful customer service. Been trying to talk to a customer service rep for weeks and keep getting hung up on. Terrible