O2 outages and service status in West Kingsdown, England
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- O2 generated 0 outage signals in the last 24 hours around West Kingsdown, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Kingsdown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Kingsdown, England
The most recent O2 outage reports came from the following cities: Chatham, Newham, Edenbridge, Tonbridge, Lewisham, Bromley, Poplar, Gravesend, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Phone | 20 days ago |
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Internet | 21 days ago |
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Phone | 23 days ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near West Kingsdown, England
Latest outage, problems and issue reports in West Kingsdown and nearby locations:
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Jase (@mindserenade) reported from Sevenoaks, England@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandJust update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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KB_UK (@kieranbowley) reported from Bexleyheath, England@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Gary Brian Smith (@MrGarySmith) reported from Dartford, EnglandBeware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Ian Crowne (@Toucsy) reported from Poplar, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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TheRealVL (@therealVL) reported from Rochester, EnglandAnyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Sharon Mitchell (@purpleandpunk) reported from Hextable, EnglandHey @O2 No service here but your status checker says there is no problem. I beg to differ!
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عقيل العقيل (@AkilAlakil) reported from Poplar, England@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England@O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me
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Armstrong (@steve2682) reported from Bexleyheath, England@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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TheRealVL (@therealVL) reported from Rochester, England@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Clare Ryan (@clarejryan) reported from Kemsing, EnglandTrying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
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Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England@O2 how can I cancel my amazon music please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@Ofcom @O2 I myself warned them about web issues on myO2 4 months ago, now the app has followed suit and is unusable. All linked to people with multiple accounts. The authentication service is riddled with errors and will loop people into a server configuration error.
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Carwyn (@CarwynElisD) reported@O2 hey I pay my bill monthly but for months you been reporting No Data to my credit scores! how do we fix this @financialombuds
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bobbie (@bobbieod7d) reported@O2 I’ve had no service for over 48 hours after a port from Sky Mobile. I provided my details via DM 13 hours ago and have been ignored. Please escalate urgently.
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Fran (@frannyporter) reported@O2 @dermothill11 Can't he's got no signal
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Daniel Daniel (@huckleberrydan) reported@beckieebabee_x @mhewson_MCH @O2 I know right! I’ve been with them 15+ years and they used to be great. Now I can’t get even get signal in my garden, the train home its awful and match days at the local football ground absolutely zero chance of signal for 2 hours.
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Lilith Tuylor (@lilith15016) reported@O2 You have 0 customer care, and no regard for PAYG users. I was left very upset. Your allowances are poor also. Cue the ‘sorry you feel that way’ dismissal from O2
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Bradalad (@Bradalad) reported@O2 it's that frequent you won't deal with issues, we've even got a scammer below in the comments attempting hijack the opportunity. This is horrendous customer service.
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Eevee (@Eeevee12345) reported@O2 Hi, it looks like you guys recently cut off my spare SIM/phone number with no warning due to the 3G switch-off. I really need this number back as it’s linked to many personal accounts so I need it for authentication purposes, hasn’t been reassigned yet, can you please help?
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind
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Martin Renel (@RogerR4BBIT) reported@O2 have a multi SIM contract & it is impossible to get a PAC code for one of them despite you being legally required to do so. Text doesn't work for multi SIM and website gets stuck in a loop back to main account page every time. No one has picked up the phone in 3 lengthy calls