O2 Outage Report in West Kingsdown, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Kingsdown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kingsdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near West Kingsdown, Kent, England
The most recent O2 outage reports came from the following cities: London, Erith, Orpington and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Orpington |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Kingsdown, England
Latest outage, problems and issue reports in West Kingsdown and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel mitchell
(@raquelmansell) reported
@virginmedia @O2 @virginmedia what is going on with your WiFi been taking DJs down all night
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Delme Parfitt
(@delmeparfitt) reported
The @O2 customer service is appalling. Not been able to receive calls. Still awaiting a resolution after 2 weeks - and it's me chasing them. If you're out of contract soon, do yourself a favour and avoid this network like the plague.
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Rob McGee ⭐⭐
(@robcfcmcgee) reported
@O2 Problem with my phone. Went 2 an o2 shop only 2 b told I have 2 put my name down & they will call me when its my turn. 90 mins later, I was still 3rd in that queue. They told me 2 call customer services instead. Nearly 20 mins on hold so far. my o2 app rarely connects either!
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Brian Thomson
(@brient) reported
@O2 @virginmedia I have signed up for Volt, I have both O2 mobile and virgin media, my mobile has went through and update applied but when I put my wife’s mobile through it said that virgin isn’t available in my area?? Both mobiles and virgin media are under my name/address. Can someone help?
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Leigh Cherie Jones
(@LeighCherieJon1) reported
@O2 Do we have a time scale it's been down since 9am
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Nath
(@NathFerguson) reported
@O2 how do I go about putting in a complaint about your crap network fed up on constantly not being able to use my phone as your network is poor
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Darragh Golden
(@DarraghGolden) reported
@virginmedia @O2 Don't sign up to virgin media. They'll screw you over big time. Even if you're a long standing customer. Stay well clear.
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simon davies
(@daviespoppy) reported
@O2 can someone read the dm I sent and sort it out as your customer representatives hang up mid call,your bot won’t let me through and your web chat service is never available
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Startup Philosopher
(@Startupthoughtz) reported
Just had the worst customer experience of my life with @O2 1 hour to be told an account switch isn’t possible. The customer service rep was obscenely rude (Nancy), I thoroughly hope you stub your toe today.
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Porky Chopa
(@porkychopa) reported
@O2 Poor signal in my area unfortunately. So I'd be charged a pro rata amount of my monthly charge from activation until disconnection, or per minute/text/gb I've used?