O2 outages and service status in Eynsford, England
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- O2 generated 0 outage signals in the last 24 hours around Eynsford, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Eynsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eynsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Eynsford, England
Latest outage, problems and issue reports in Eynsford and nearby locations:
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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John Burch (@JohnBur57441479) reported from Bexleyheath, England@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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Stephanie Wybourn (@StephWybourn) reported from Gravesend, EnglandSorry scratch that, looks like a problem with @O2 mobile data!
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👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Owura kwame (@Y_Dollars) reported from East Ham, EnglandI can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Martine Morris 💙 (@martinemorris) reported from Southfleet, EnglandAbsolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Carl Hellicar (@CHellicar) reported from Sutton at Hone, England@MikeHollows @O2 Yeah is this something OfCom can help with?
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Liz (@ejp72) reported from Poplar, England@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Sophie (@sophie_9_) reported from Crayford, England@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Faye Poulton (@a_poulton30) reported from Bean, England@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
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KB_UK (@kieranbowley) reported from Bexleyheath, England@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Lizz (@evf_c) reported from Tonbridge, England@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
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Zenwork (@Zenwork21) reported from Poplar, England@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Deano... (@Frugal_ways) reported@humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.
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Chris (@BennyBlanco22) reported@fishboygtfc @O2 @Apple They really are terrible arent they
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Sir. Qwob (@Qwobles) reported@O2 can you help with an order please
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Sarah H (@SarahWM45) reportedIf your phone doesn’t ring and can’t send messages because of zero signal for two years. When you want to leave should you pay the “early exit fee” ?? @MartinSLewis ? Because trying to talk to @O2 about it is made extremely stressful by their “system”.
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported@O2 24h later still waiting for service. @EE you got good reception these days?
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uni drop-out✨ (@_unidropout) reported@O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!
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Monty Kumbulla (@KumbullaMonty) reported@O2 Is there something wrong with the signal around YO32 area? 2 bars of 4G isn’t enough for an email, text or Messenger connection.
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Greg Geyer (@GregGeyer2) reported@savinggracey @O2 That's unacceptable. O2 needs to step up their customer service.