O2 Outage Report in Eynsford, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Eynsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eynsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Eynsford, Kent, England
The most recent O2 outage reports came from the following cities: London, Southwark, Abbey Wood, Dartford, Newham, West Malling and Grays.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eynsford, England
Latest outage, problems and issue reports in Eynsford and nearby locations:
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Sanders
(@Mrs_sanders123) reported
@O2 beyond dissapointed with 02 recycle. Appalling customer service.........what a way to treat your customers....wow
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famelicose
(@famelicose2) reported
@O2 Hi O2. What are you doing to stop nuisance callers on your network. I have had three today, all scams. If you can't do anything to stop this nuisance, I will have to look for a new network that can. #NuisanceCalls
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Dave
(@smudger051984) reported
@O2 I have to say your network coverage is awful
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Ian Barton
(@IanBart60471300) reported
@O2 @OakNational Not keen to support existing customers though
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anna Sheard
(@annaSheard2) reported
@O2 my signal has recently become worse by the day when I’m in my local area. Can you please confirm if there are any recent changes to HD6 4 - Brighouse area?
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missy
(@fedupfish) reported
@o2 reported fraud a week ago and still haven’t heard anything from your Fraud team. Rubbish customer service
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William Haveron
(@WilliamHaveron) reported
@Mr_B_OB @O2 I was just telling Astrid about your bad experiences with online shopping yesterday, Barry. A pair of men's house shoes cannot be bought in this town.
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Hollie Hair Specialist
(@HollieBridges82) reported
@O2 I have been trying to contact you for ages but can never get past your automated system which hangs up on me. Your letters I have received saying you haven't heard from me are so ironic. Please please can someone call me? I need to speak to an ACTUAL PERSON!
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Stevie McBeth
(@StevieMcB77) reported
@O2 nice of you to cut my phone service and not calling to simply ask to update our CC. A text would have been nice to warn us! Now from 5 handsets we are down to only having 2 with you and I will be entering a complaint as you left a vulnerable person with no means of contact!
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Alexandra Schofield
(@alex_schofield) reported
@O2 why can’t I top up my Son’s new SIM card? It’s his birthday today, first ever phone, I’ve tried 10 times and two cards, all successfully authenticated..it’s failed...he will be gutted if I can’t do this before he’s home from school! HELP!!