O2 Outage Report in Eynsford, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eynsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eynsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Eynsford, Kent, England
The most recent O2 outage reports came from the following cities: London, Southwark, West Malling, Grays, Rochester and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eynsford, England
Latest outage, problems and issue reports in Eynsford and nearby locations:
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tackleberry
(@BRFC_Bigchris) reported
RT @andrejpwalker: What annoys me about 2022 is that the only way to get customer service departments to talk to you is to tweet them. With that in mind @O2 can you get in touch. I can't penetrate your system. < Please contact Andre, he is struggling to penetrate you.
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David Doran
(@daveyboi36) reported
@O2 are there problems with your mobile broadband? Been trying to connect to it since 11am this morning?
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Wayne J Foster
(@MCFCWayneF) reported
@O2 I really love you. I love the way you treat a long term customer who misses a DD for the 1st time. I love the way you cut me off, send me 8 letters & a letter from a debt company all in 2wks while making it VERY hard to pay you. THANKS FOR NOTHING!! 😡 Bye
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Katy Guest
(@katyguest36912) reported
@O2 @O2 please will you let me know how to contact someone about this? I'm appreciative of your colleagues' help in DMs but I can't wait 12 hours between replies or I won't get this resolved for days. Please can I call a help centre or something?
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darwin daz
(@darwindaz1) reported
@O2 My last phone was an iPhone. People tell me my messages say from iPhone. Could that be the issue?
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HITMAN DJ
(@RealHitManDj) reported
@O2 your network and coverage is a load of S**t in my area. It never works, my phone keeps cutting out half way through a call. rang up customer services and been into the store many times and all me & my wife get told is we will look into it or address it to the relevant team
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🖤 𝕊𝕥𝕒𝕔𝕖𝕪 𝔹𝕒𝕝𝕝 🖤
(@staceybwfc) reported
@O2 Are there any updates to the service in M28 area. I'm receiving no 5g connection. Phone is running on 4g and running very slowly, sometimes not loading at all
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L177177
(@l177177) reported
@andrejpwalker @O2 It should be law that every head of customer services has separate queues at every business and made to wait for two hours at least. “Here for dinner. Over there in the two hour queue. Come to see the concert? Over there mate.”
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Laura 🌷
(@_lauratweets) reported
@O2 why is it so hard to contact customer services on your website? 😡All I want to do is change my Direct debit date!
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Ali Kameron
(@axealot) reported
@O2 Your customer service is exceptionally awful. Four times now I've been told me new phone (which was sent to the wrong address because of an error in your system) will be returned to me. Now some stranger has it! Where's my refund!?