O2 Outage Report in Castle Donington, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent O2 outage reports came from the following cities: Nottingham, Loughborough, Derby, Swadlincote, Heanor, Castle Donington and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Loughborough |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kevin
(@andymark1888) reported
@O2 It's just I cant be bothered with all this signing and password shite . Walked down to shop there but its closed the day
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Dave Fozzie Foster
(@the_groundsman) reported
So no internet this morning in the village for well over 3 hrs now, and i suppose as a consequence my 4g signal isn’t working properly due to the demand placed on it with everyone on mobile data. Come on @WeAreOpenreach get it sorted. @O2 can you improve the signal in Headcorn?
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noel collins
(@earl1001) reported
@O2 I’m currently stuck on hold for the last 2 hours and still waiting to speak to someone in retention regarding a issue with my tariff which had been missold. Do you think this is an expectable? #poorcustomerservice
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Fraoch is washing her hands
(@Calluna_Vulga) reported
@O2 .../ exploitative to deal with an elderly person like this. Many elderly people aren't confident with wider issues around technology and are easily confused or overwhelmed when they can't simply get their questions answered or needs actioned.
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ℕ𝕚𝕣𝕒𝕛 𝕊𝕙𝕒𝕙
(@WebNiraj) reported
Tempted to renew mobile phone contract with @O2 for another year, but how can they justify a 4.9% increase to tariffs every year above and beyond RPI!? On the other hand, @tescomobile has frozen tariffs for another year (which runs on o2's network)...
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Fraoch is washing her hands
(@Calluna_Vulga) reported
@O2 Mum rang to order a nano sim for a new phone. The call centre guy was more interested in trying to sell her a package, which flustered her as she was in unfamiliar territory and just wanted her request dealt with. She has no accessibility issues. I feel it's verging on 1/...
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Alex
(@JudgeDewie) reported
@O2 That’s my biggest grievance. You are deliberately misleading customers. You cannot create contract terms that override the law. If you fail to provide the service a customer has paid for they are legally entitled to a refund.
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N nehar
(@neharleo) reported
@O2 you promised a discount which was never applied to my new contract and took the money straight out of my account and now I can't even get hold of you to explain what's been happening. Honestly I'm shocked!
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Adrian Webb
(@Adywebb) reported
@WebNiraj @O2 Give up on them and join @tescomobile - guaranteed no increases for the duration of your contract and brilliant customer service 😎