O2 Outage Report in Bourne End, Buckinghamshire, England
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The latest reports from users having issues in Bourne End come from postal codes SL8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bourne End, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bourne End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (%)
Live Outage Map Near Bourne End, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Reading, High Wycombe, Slough, Bourne End, Wokingham, Bracknell, Beaconsfield, Amersham and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| High Wycombe |
Total Blackout | |
| Reading |
Total Blackout | |
| Reading |
Total Blackout | |
| Slough |
Internet | |
| Reading |
Internet |
Community Discussion
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O2 Issues Reports Near Bourne End, England
Latest outage, problems and issue reports in Bourne End and nearby locations:
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Princes Risborough, England
@CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Kingshott
(@CliveKingshott) reported
@O2 i am in China, my phone 12 has wifi calling enabled but still doesn’t work, i called the numbers on the website but get redirected to a Chinese/English message number not available. Website offers no help to speak to anyone even online!! Help!
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Vanessa Barnes
(@VanessaFBarnes) reported
@O2 call reference 1271519630. I was promised a high level customer service call within 5 days of 1st Feb. Nothing happened. Called again on 21/4. Told I would be called back within 24 hours. Still waiting. Do you ever keep your promises?
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Martin Norden
(@martin_norden) reported
Just for reference if you are about to change your mobile phone service provider DO NOT use O2, they mess up your number, disconnect you, and they play games trying to get you reconnected. They are the absolute worst company that I have ever had the misfortune to deal with @O2
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Jondgooner@lhrfeeder
(@Jondgooner) reported
@O2 FINALLY after 10 days O2 posted daughters payment to wrong account barred her phone twice 4 phone calls later its finally sorted (allegedly) what a poor tin pot service they even suggested I pay twice why they sort it out to prevent further barring what an embarrassment 😳
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dilussoclothinguk
(@DiLussoMenswear) reported
@O2 So you can con them to Terrible network Terrible customer services
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Sharon
(@sharonksandhu1) reported
@O2 have the worst customer service ever! I have wasted 4 hours trying to sort out an error that they have caused unnecessarily!!! Absolutely ridiculous!
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Nat
(@MatNartin) reported
@O2 Can’t find my proof of postage, didn’t think to hold on tight as I’ve never had a problem in the past. Will have to go the post office and enquire if they have a copy. I sent it on Wednesday around 5pm. Can you please check again 3319963
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HAYLEY ♡
(@Hayleyljs) reported
@O2 I received a a new o2 sim over 2 weeks ago. Since receiving this it is not working when outside of WiFi! I have called 3 times, each time I get a different reason and the call cuts out!!! Can someone please get back to me
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Sarah
(@MariseWilden) reported
@O2 I am able to login after re-registering with the same email address this morning on the website. This is the email I used to buy our contracts but it says no products associated with this account.
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Nathan Brown
(@Nathdanbrown) reported
@O2 Disgusting customer service. Advertise an extra £200 trade in deal and then don't fulfil it, my model of phone conveniently disappears from the portfolio once I get my new phone. Call Thursday "you'll get a call back by Saturday". Nothing. Ring Monday. No clue. Raging.