O2 Outage Report in Bourne End, Buckinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bourne End, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bourne End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bourne End, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Reading, Slough, Wokingham, Marlow, High Wycombe and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Slough |
||
| Wokingham |
TV | |
| Marlow |
Internet | |
| Marlow |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bourne End, England
Latest outage, problems and issue reports in Bourne End and nearby locations:
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kaz Eebo
(@EeboKaz) reported
Hey @O2 can you explain your EU roaming charges when the U.K. sim is not using mobile data, has made 0 calls & texts, but the pay+go balance is nearly £0 ... without me having to wait 30 min on hold to customer services?
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Talking Codswallop🎙
(@CodswallopPod) reported
@O2 I’m disgusted at the lack of customer service I received for a refund on a faulty handset. After daily calls (& being hung up on multiple times) to “customer care” for over a month, I FINALLY got the refund. Was told I’d get compensation, never happened! Really disappointed.
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🥋
(@Janner_Guy) reported
@O2 "message not sent, service not activated on network"
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Andy Wilson
(@reggiewac) reported
@O2 @paulyouds I seriously hope that you already know all about it. Your network has been down for tens of thousands of people all day!
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Karen Jones
(@luverlyjubbily) reported
@O2 any network problems in north west… no signal.
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TerryHarrison
(@TerryHarrison16) reported
@O2 is the worse network coverage in the uk tied into this bullshit for years!! Would love to post this tweet but guess what……no service absolutely abysmal #Shocking
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olpho
(@olphwres) reported
@O2 Started an upgrade order last night but did not finalise as changed my mind (decided to wait a little longer). Despite this O2 have taken the upfront upgrade fee from my account even though I never completed the order?! How do I get this money back?!
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Phil Burnell
(@realphilburnell) reported
Hi @O2 i can't connect to a mobile network. Just get "sign in to O2 network ?" notification
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Jen Hutchison 💙
(@JenPjam) reported
@O2 customer service - absolutely disgrace. Been left on hold for hours, hung up on, promised call backs and 2 and 1/2 weeks on they have still not provided a solution for my faulty phone. Unbelievable.
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joanne kerry
(@joannekerry1) reported
@O2 as shocking as ever with customer service. Been trying to talk to someone for an hour with no luck. Pronised an email a week ago #poorcustomerservice #shockingbehaviour #ombudsmen