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O2 outages and service status in Ash Vale, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ash Vale, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ash Vale, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Wokingham, Woking, and Farnham.

CityProblem TypeReport Time
Guildford Internet 1 month ago
Aldershot Phone 2 months ago
Wokingham Internet 2 months ago
Woking Internet 2 months ago
Farnham Phone 2 months ago
Sandhurst Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • MaryFaulkner68
    Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • Muppetham
    Ann Walter (@Muppetham) reported from Sandhurst, England

    @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • SaintGeorgie
    Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • daktadre
    Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • musical_IH
    Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Roxannedkgg
    Roxanne (@Roxannedkgg) reported

    @O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Still unable to claim the reward @O2! Also not only was the mast not working for 3days last week it's not working again today 😤 How are you not embarrassed that you can't provide what you are being paid for? The refund is racking up. #evidenceforombudsman

  • countycasual77
    MR NICE (@countycasual77) reported

    @O2 The entire area is down

  • d_riley93
    Daniel (@d_riley93) reported

    @O2 have you had any reports of no mobile data signal in the Menston area of Leeds (LS29)

  • Gegege3975W
    **** Gegege (@Gegege3975W) reported

    @O2 how can i talk to professional assistant to figure out my problems

  • psych0s0cialz
    Hannah (@psych0s0cialz) reported

    @O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated

  • spcb
    Simon Baldwin (@spcb) reported

    And just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.

  • lilyryan
    Lily Ryan (@lilyryan) reported

    @O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?

  • Waxlyricist
    Chris (@Waxlyricist) reported

    @O2 you should be totally ashamed of providing a so called 5G service in Brighton - it’s ******* shambolic - 3G was better! Charging extra for this is just a total rip off!