O2 outages and service status in Ash Vale, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ash Vale, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ash Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ash Vale, England
The most recent O2 outage reports came from the following cities: Hook, Alton, Guildford, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Hook
|
7 days ago | |
|
Alton
|
Phone | 7 days ago |
|
Guildford
|
Internet | 1 month ago |
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Aldershot
|
Phone | 2 months ago |
|
Wokingham
|
Internet | 2 months ago |
|
Woking
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Susan Ralph (@SusanRalph21) reported from Farnham, England@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Pawan Jain (@drvayu) reportedHey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis
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Hue (@HueHew) reported@O2 I am trying to activate a new PAYG SIM card but each time I try and top up it says it was unsuccessful, regardless of which debit/credit card I use. How do I fix this please?
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Mr B’s History (@MrZacJamesB) reported@O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?
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Sarah Devlin (@sar0dev) reported@LouiseM30692137 @O2 Same in Dunfermline, Fife. Flipping awful signal.
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Andy W (@LandladyWoo) reportedHey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?
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Mike Waterson (@waterson_mike) reported@O2 It's my wife's..got blocked because of fraud ..the sim...been over a week now ..told her 24 block ! Even got a letter to confirm block has been lifted !! Foned 202 7 times ..visited o2 store ..no joy ..absolute terrible customer service ..can you unblock now plz
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Mr E Man (@MisterEMan42) reported@AmericaGirl0611 @arokorol @O2 Paedophone network? Sounds very Israeli
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hummm (@awaismajmal) reported@arokorol @O2 What's your problem?
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S. Waqas (@Shahid_Waqas) reported@arokorol @O2 You think the phone network is anti-Semitic?
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Kiff (@Himynameiskiff) reported@O2 If I am on O2, have a rolling 30 day airtime contract but also have a phone on O2 Refresh, can I cancel the airtime contract to move to another provider but keep the refresh contract?