O2 Outage Report in Ash Vale, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve★
(@0_steve_1) reported
@O2 @arrdeegram Tried to get this via priority app - doesn't work. Arrdee site says page not found.
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ciaraemcd
(@ciaraemcd) reported
@O2 is there a cellular problem in Belfast? No signal for last hour or so.
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l a u r a ☁️
(@ermnohun) reported
Is everyone having issues with @O2 I thought I’d been cut off lol but a few are saying they have no service
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Beranmee
(@beranmee) reported
@XplosionCom @ThreeUK They’re just a hassle! They really are, we want to do something simple and after initial confusion and questions, we’re just being ignored now or treated rudely! I thankfully have no issues with @O2, will see what they can do for my other half and walk away from 3
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princess knickers
(@princess_knicks) reported
Today is my 6th day without any service from @o2 and no update on when it might be fixed…because the communication company cannot contact the engineers! #o2
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Christine Lee
(@ryunisa1) reported
@O2 trying to join your network but your system is not allowing me as apparently my address is a business address even though we live in the flat above. Can anyone assist me as the call handler I had was not very helpful.
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Kevin Wyse
(@kwysey) reported
@ermnohun @O2 I was in the middle of a call and it cut off. Not had any signal for about 15 minutes. Tried everything to get it back. Thought it was just me
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10 Minute Amiga Retro Cast
(@10MARC1) reported
@RetroBoxRoom @IL0VEthe80s @O2 I ran into that a decade ago with the initial 4G launch. Sprint used this 4G "WiMax" garbage that was never available in Tucson, yet insisted on charging me an extra $10 a month just because my phone supported it. I dropped them like a hot potato soon after.
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Oreo
(@Oreoo0oo) reported
@O2 Are there issues with mobile data in Belfast? Mobile data is either slow or non-responsive. I thought I had ran out of data at first. Checked o2 service status for postcodes BT1 5GS, BT11 9JQ, BT17 0FB and get "Sorry, a phone mast close to you isn't working."
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GSBOUT
(@hammers_969) reported
@O2 I haven't had any phone signal round my area for 2 weeks! What's going on? Sort it out, so useless! 🤬