O2 outages and service status in Ash Vale, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ash Vale, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ash Vale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ash Vale, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Wokingham, Woking, and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 1 month ago |
|
Aldershot
|
Phone | 1 month ago |
|
Wokingham
|
Internet | 2 months ago |
|
Woking
|
Internet | 2 months ago |
|
Farnham
|
Phone | 2 months ago |
|
Sandhurst
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Dré (@daktadre) reported from Spelthorne District, EnglandIs anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Lara Thomas (@laraclaudia_) reported from Bracknell, England@bruskyyyy @O2 Having the same problem!
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Armstrong (@StaceyA_91) reportedNice of @O2 to wait for my monthly bill to go up for my data to become unbelievably slow or not work at all 🙄
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Alex scott (@Alexscott066) reported@O2 hi. Currently in Spain from UK. My phone gas connected with dara no problems but my tablet is connecting for emergency calls only and no data. Settings on both devices ard identical. Can you help?
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Lilith Tuylor (@lilith15016) reported@O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.
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Mavia Malik (@MaviaMalik84720) reported@GaryGoodson18 @O2 If you’re facing any issue, please feel free to send me a private message first. I was also experiencing some specific service problems with O2, especially frequent login issues with the Signals app. However, I found a solution through the official O2 Facebook group, where highly
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Michelle Edwards (@ALittleLaw) reported1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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Simon Baldwin (@spcb) reportedAnd just ticket through 40 minutes waiting for @o2businessuk to pick up. FORTY MINUTES. @O2 … this is NOT customer service.
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Uptown entertainment discos (@Uptowndiscos) reported@O2 Also. Is O2 business on here because I'm fed up with wasting an hour of my working day speaking to someone who says sorry sorry sorry sorry we will help you and then wants to charge £90 a month for a phone and I don't even want the newest one
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Elizabeth x (@EMCE1001) reported@O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?
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christopher (@sheeper88) reported@o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?