Plusnet Outage Report in Swanley, Kent, England
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The latest reports from users having issues in Swanley come from postal codes BR8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (8%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Lewisham, Hackney, Islington, Tower Hamlets, Southwark, Bermondsey, Longfield, Croydon, Newham, Catford, Leyton, Dagenham, Ilford and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Lewisham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thatfineheaux
(@fineheaux) reported
@Plusnet what’s going on with your service? My broadband is currently down with no warning
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Dylan Steed
(@Steedy2003) reported
@Plusnet @UniHomes please can someone DM me - having trouble with our broadband and can't seem to get hold of anyone to help.
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Blue Meets White
(@BlueMeetsWhite) reported
@Plusnet were supposed to start our business phone and broadband Friday, missed the deadline, you got the broadband running but our business phone line STILL is dead. It worked perfectly for years with Sky. You advertise 24/7 support yet the department is closed until Tuesday?
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Likes and Dislikes
(@FrankysFotosEtc) reported
@Plusnet Eventually got it sorted. The Router had a problem, it hadn't been programmed properly and I had to do the settings myself. If I hadn't been Computer Literate this would of been impossible for someone. I asked for it to be noted and please not happen to others. So depressing!
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Ollie
(@Ob31288) reported
Don’t buy @Plusnet broadband, took 10 weeks to connect me after multiple calls. Decided I want to cancel called them cancelled. Was told I would get my first payment back within 10 working days, you guessed it two months later still waiting #awful
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Dan
(@Dan11929503) reported
@bt_uk @Plusnet @ofgem when are you fixing broadband issues with #Plusnet?
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Jamie
(@hissingandbeeps) reported
.@Plusnet internet still down, is there going to be an update on what’s happening at some point? If it’s still down on Tuesday when everyone goes back to work you’re going to have a lot more complaints. #plusnet
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Lorraine
(@DrHayeLo) reported
@Plusnet Mate, it’s been 2 days since I posted that. I appreciate you getting back to me eventually but I had to go elsewhere so I could get work done. No idea if it’s working now as I’ve not been home but it’s an issue knowing that I can’t reach anyone if I do have problems.
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Chris Kent
(@cj_kent) reported
@Plusnet We're approaching 36 hours of broken or unusably unstable internet. When will you acknowledge the problem? This is ridiculous
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Little Miggys Massive Header
(@Erestyn) reported
@rachcoon @Plusnet Oof. In that case they haven't a leg to stand on. Tell them where to shove their service and go elsewhere.