Plusnet Outage Report in Heston, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Heston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Plusnet
Plusnet is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Heston, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Fulham, Hampstead, Hornsey, Camden Town, Croydon, Harringay, Feltham, Wandsworth, City of Westminster, Ealing, Islington, Finchley, Isleworth and Watford.
City | Problem Type | Report Time |
---|---|---|
London | Internet | |
London | Internet | |
London | Internet | |
London | Wi-fi | |
Fulham | Internet | |
Hampstead | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heston, England
Latest outage, problems and issue reports in Heston and nearby locations:
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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john francis
(@johnfra10147433) reported
@MartinSLewis Plusnet £27.99PM owned by bt but half the price 75meg down a std copper wire , alias emails not the easiest to set up but all of the in all better than ripoff by
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Zoe🦋
(@zoeabiggins) reported
Never met a harder company to get hold of than plusnet😡
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Neil Darlington
(@darlo0161) reported
@Plusnet to any1 considering using Plusnet DONT, the customer service is THE WORST EVER. After ripping off my mother in law for over a year we cancelled EVERYTHING, only for them to send a shitty letter about phone service. Our cancellation call could not have been any clearer.
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Barry Shiels
(@ShielsBarry) reported
@Plusnet I'm trying to get through to cancel my contract. Funny how I can get straight through to sales ?
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Trond Larsen
(@h_buildbetter) reported
Anyone else having issues with @Plusnet our internet has been off since Thursday!!!
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MrJ Maths
(@MrJMaths) reported
@Plusnet @plusnethelp I want to buy a SIM only deal (I am a broadband customer) but it's an Xmas gift, so don't want to pay for a month with zero use. Can I buy and activate/pay later? Thanks
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Callum McHale
(@mcfccallum23) reported
Your broadband is ****. @Plusnet
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Lee Sinnott
(@lsinnott) reported
@plusnethelp Hi Plusnet, I need to speak to someone regarding my really poor broadband connection and speed. I'm considering cancelling my contract. I've tried calling you but can't bet through.
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Ian Marchant
(@icmarchant) reported
@NojNojNoj Plusnet is now so bad that I reduced to uploading photos onto eBay via 3G LOL PLUSNET YOU ARE CRAP, CRAP, CRAP
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Tricky
(@RickLilley) reported
Ended up going to buy a new Router tonight, as the @Plusnet provided one kept dropping or disconnecting the WiFi. Looking online it seems to be a common problem with them. Hopefully the new one will be much better