Plusnet Outage in Bexleyheath, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Bexleyheath, England

Plusnet Outage Chart in Bexleyheath, Greater London, England

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(73.43%)
Wi-fi
(11.14%)
Phone
(8.00%)
Total Blackout
(4.86%)
E-mail
(2.29%)
TV
(.29%)

Plusnet Outage Map Near Bexleyheath, Greater London, England

The most recent outage reports and issues originated from London, Stratford, Dagenham, Ilford, Croydon, Bermondsey, Hackney, City of Westminster, Orpington, Islington, Leyton, Balham, Harringay, Edmonton and Wood Green.

London Internet
London Internet
Stratford Internet
London TV
Dagenham Wi-fi
London E-mail

Plusnet in Bexleyheath, England Comments

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Plusnet Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:
  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • SouthwoodCars Southwood Car Co. (@SouthwoodCars) reported from Whyteleafe, England

    @Plusnet Still no refund, still no contact from you despite numerous calls taking on average 35 minutes to answer. You really do not care about customer service do you. Disgusting.

  • SouthwoodCars Southwood Car Co. (@SouthwoodCars) reported from Whyteleafe, England

    @Plusnet @plusnethelp you charged me after I cancelled my business broadband and paid my final bill. I am told you have a new billing system. You charged me for 2 months when I didn’t have the service from you. Dispite complaining you do not sort it, your service is appalling.

  • Laf_2019 #Ldn Apprenticeships2018 (@Laf_2019) reported from Camberwell, England

    @plusnet Your service is disgusting I've been holding on this phone line now for 1 hour. Your pretend online service is just that..pretend.

  • FrancesduPille Frances du Pille (@FrancesduPille) reported from Camberwell, England

    @Plusnet your customer service is awful. Been on hold for 1 hour 46 minutes to cancel an engineer visit. Your customer service rep hasn’t been trained in how to cancelit so has to put me through to your tech team TO CANCEL AN ENGINEER COMING. Get better.

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Camberwell, England

    @Plusnet seriously the service has been awful for weeks. No internet/some internet/occasionally good internet and then nothing for days. And the fact it doesn't work between rooms in a two room flat is frankly shit. That's all.

  • WilliamJL_1990 William John Lane (@WilliamJL_1990) reported from Gravesend, England

    @Plusnet seem to be the most difficult network/ISP to leave! Your causing such a difficulty for my services with BT to start which in turn is causing stress at home.. Whatever the marker is on the line needs to be taken care of right away.

  • CWrightPhysio Callum Wright (@CWrightPhysio) reported from Islington, England

    @Plusnet our internet still isn’t fixed, almost 4 days after the issue was logged, and call times at 45 minutes. This isn’t good enough, guys.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @SkyUK, @talktalk, @plusnet and others now.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @sky, @talktalk, @plusnet and others now.

  • wilhil William Hilsum (@wilhil) reported from Bromley, England

    @thepsi @aaisp @zeninternet @plusnethelp Timings great... just got my Plusnet invoice! And still no service updates!

  • wilhil William Hilsum (@wilhil) reported from Bromley, England

    Why are so many ISPs scared to acknowledge faults? BT/Plusnet and openreach DSL lines as a whole seem to be down across London and only @aaisp and @zeninternet seem to have acknowledged. Plusnet/bt as of writing this say everything is fine according to status.

  • DanKorkelia Dan Korkelia (@DanKorkelia) reported from Islington, England

    @Plusnet Hey guys, Is connection running okay? We just went down at 11:29ish, calling business support and it's 60 mins waiting queue. Kind of worried. Usually you answer right away. Please let me know.

  • alspicer alspicer (@alspicer) reported from London, England

    @StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

  • proteinranger Protein Ranger (@proteinranger) reported from Lambeth, England

    @Plusnet I believe I should be able to get 4G on my phone but I never do. Do you need to activate it or something? Thanks

  • JSDBroughton Jonathon. S. D. B. (@JSDBroughton) reported from London, England

    @Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

  • visionmakeruk Steven Pressland (@visionmakeruk) reported from Borough Green, England

    @SkyHelpTeam just lost all broadband from borough green exchange. I have two lines (1 sky 1 plusnet), both syncing to cabinet fine but network connection lost on both at same time. Can you log with Openreach.

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from London, England

    @PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • KirstyHargreav6 Kirsty Hargreave (@KirstyHargreav6) reported

    @alanjparsons777 @Plusnet My mobile service has been down since roughly same time... #Plusnethelp are being very tight lipped about it, no answer or response at all

  • nocontentlife SaffyY Rose 🇪🇺🇪🇺🇪🇺 (@nocontentlife) reported

    @plusnethelp Internet had been down for hours now. Just says internet may not be available! Really fed up as I have course work due. Consistently bad network with bt/plusnet 🤬🤬

  • NicholasCatahan Nicholas Catahan (@NicholasCatahan) reported

    @plusnethelp Yes, I have fibre with 5mbps... Say no more. Plusnet & BT should send out engineers to upgrade the wiring to and into the house. That is the issue...

  • Terry79023669 Terry (@Terry79023669) reported

    @Plusnet Counting down the days and the Cowboys will b gone!! BT have seen the light CEO dumped, staff redundancies, Closure is immanent. Justice 4 all the victims. 2wks No service=No compensation=No reply from Bandit CEO=Zero customer service. Waiting 31 months. Avoid Plusnet!!!

  • aaj55 Raju (@aaj55) reported

    @Plusnet emails have not been working since 7 Nov. Problem ticketed 3 times. No response, HELP this is a business account - Not impressed!!

  • number37 sarah (@number37) reported

    @collett_lauren @simonakam @virginmedia @Plusnet Of course when it is down you just relocate to one of the blackbird cafes or @Volcano_Coffee

  • zoe_writes Zoe May (@zoe_writes) reported

    @WoolfJames @Plusnet @plusnethelp Urghh totally infuriating! My guy was cutting me off every time I tried to spell my surname! Was just so rude! I've raised an official complaint😠😡

  • WoolfJames James Woolf 📝 (@WoolfJames) reported

    @zoe_writes @Plusnet @plusnethelp I had that with Virgin - waited about 40 minutes and had the guy put the phone down on me because it had reached the time they stopped taking calls. Infuriating.

  • zoe_writes Zoe May (@zoe_writes) reported

    Wish I had never used @Plusnet for my broadband. They are the rudest company in the world! Just got hung up on by the rudest call operator after having waited 15 mins. Cant believe this!! @plusnethelp

  • ttmckinlay Wordsmith (@ttmckinlay) reported

    Plusnet screwup again. I was on the phone getting an update on non show by engineer to fix botched installation and they cut me off!