Plusnet

Plusnet Outage in Surbiton, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Surbiton, England

Plusnet Outage Chart in Surbiton, Greater London, England 10/28/2020 14:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 76.77% Internet
  • Wi-fi 8.79% Wi-fi
  • Phone 5.81% Phone
  • Total Blackout 5.18% Total Blackout
  • E-mail 2.98% E-mail
  • TV .47% TV

Plusnet Outage Map Near Surbiton, Greater London, England

The most recent outage reports and issues originated from Paddington, London, Shepherds Bush, City of Westminster, Hackney, Teddington, Hampstead, Mitcham, Hayes, Islington, Banstead, Hounslow, Guildford, Lower Kingswood and Croydon.

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Plusnet in Surbiton, England Comments

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Plusnet Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • ruthkemp Ruth Kemp (@ruthkemp) reported

    @plusnethelp I moved to Plusnet mobile recently. I’m on 2GB data p/m. With other providers, this amount was way more than I ever used in a month, even if we were away from home for a week or two. Yet I’m now finding that my data use is disappearing even with low use. Please help!

  • kkykyktk KK (@kkykyktk) reported

    @virginmedia So in all your wisdom you have notified plusnet to cancel my internet effective from today at 2pm....but on 3 occasions your engineer has not shown up. I am unable to work as no internet and you dont seem to be able to send me an engineer....now what????? Any ideas?

  • TonusStonus Tony Stone (@TonusStonus) reported

    @Plusnet @plusnethelp internet is down, again! Do you have any issues with in Hampshire, GU35 ?

  • _NatashaCowley Natasha Cowley (@_NatashaCowley) reported

    @Charpezz I have a sim only contract with Plusnet for just under 10 a month, think it's 2gb data and I can't remember the minutes/texts, but I've never gone over. And then phone wise I will say I had a galaxy A40 which broke 3 times within a year of buying it, so not that!

  • KimPayne17 Kim Payne (@KimPayne17) reported

    @Plusnet absolutely awful company would never use or recommend them! Took out a 12 month sim only contract for my son that ran out in April, sent 2 letters in July to cancel and still demanding money and threatening action!! No use on the SIM card for 9/10 months at least!

  • _MichaelGraham1 Michael Graham🏳️‍🌈 (@_MichaelGraham1) reported

    @O2 never mind. Seems like when I connect to 4G it is fine. Must be a problem with our broadband provider @Plusnet 🤔👀

  • Jasont72 Jason tulip (@Jasont72) reported

    @Plusnet anyone willing to help me today or do I go elsewhere

  • kkykyktk KK (@kkykyktk) reported

    @virginmedia can anyone call me. Thanks for cutting off my service with plusnet from today but after 2 no shows from engineers and on hold for over 3 hours....i have no internet!!!!

  • JaseeOf MindOfJasee (@JaseeOf) reported

    @Plusnet hi there was a problem with my Internet and the advisor on the phone said there was a problem outside was just wondering if this problem had been picked its ne16 area, thank you

  • Frackerdoodle 🏳️‍🌈Woodworking Witch🏳️‍🌈 (@Frackerdoodle) reported

    I go to the shops for two hours and come back to find my phone and internet down, and the phone line troubleshooter not working. Thanks, @Plusnet