Plusnet outages and service status in Surbiton, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent Plusnet outage reports came from the following cities: London, Staines, Hammersmith, City of Westminster, Brent, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Dorking, Southwark, Paddington, and Egham.

City	Problem Type	Report Time
London	Total Blackout	2 hours ago
Staines	E-mail	5 hours ago
London	Wi-fi	14 hours ago
Hammersmith	Internet	2 days ago
London	Total Blackout	2 days ago
London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 16 seconds ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 4 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 14 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Jo (@Jo48651873) reported 18 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 19 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 20 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 23 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 25 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Napoleon (@NW6Penguin) reported 27 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 27 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Sarah Pilates (@sarahpilates) reported 29 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

• 
  Angeline Clean (@NortysTweets) reported 44 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 45 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Steph 🍻 (@stephpb) reported 45 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  mtrinh (@miktrinh) reported 46 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Rupert Cheek (@rupertcheek) reported 46 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Rupert Cheek (@rupertcheek) reported 47 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Charine John (@CharineJohn) reported 50 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 58 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Martin Woodward (@MartinWoodward2) reported 60 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rOXANNE KING (@roxmking) reported 6 minutes ago

  @Plusnet please cancel the contract I just took out and refund my £7 I am staying with my old company as they offered me a better deal and cancel the stac code plse. R King

• 
  Tula Dyer (@TulaDyer) reported 7 minutes ago

  @Plusnet 16 weeks and five days. We sincerely hope that's been long enough for you to fix the problems & you can now address the same issue with other local residents #intermittentinternet #internetissues

• 
  rOXANNE KING (@roxmking) reported 9 minutes ago

  @Plusnet i want to cancel the sim I ordered and get a refund plse. Can someone help me

• 
  Simon Bower (@MrSimonBower) reported 9 minutes ago

  @Plusnet I’d like help with you not cancelling my appointments at the last minute then not answering my calls. High quality service from @Plusnet 👏🏼👏🏼👏🏼

• 
  Hilary Smith (@hilsmith6) reported 13 minutes ago

  @Plusnet Have you got an outage in Warrington WA1? Mum's WiFi not working.

• 
  Aled Roberts (@aledrob) reported 14 minutes ago

  @Plusnet @plusnethelp really need to look at their support of email and archiving without notice active email accounts. Either raise the quotas or dont archive live emails. If you do archive mailbox you should be prepared to unarchive within minutes not up to 72 hours

• 
  Aled Roberts (@aledrob) reported 17 minutes ago

  @Plusnet Still waiting for my emails to be recovered. I am sure if I stopped my Direct Debit payments as quick as you archived my emails you wouldnt like the restore time to put the direct debit service back to receive payment. #whatsabetterISPtomoveto #thatlldo #thatneedsimprovement

• 
  Lindsay Clark 💙 (@chinchilla1) reported 17 minutes ago

  @Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your

• 
  Plusnet (@Plusnet) reported 18 minutes ago

  @mac_lee Hi Lee, I'm sorry to hear about this. So we can take a further look, are you able to confirm the Username and also the issue via a DM please? - Curtis, Plusnet Sheffield

• 
  Shianne (@shianne_br) reported 27 minutes ago

  @Plusnet I’ve had no internet for 3 days after saying it will be fixed in 2 hours. What is going on with this service?!