Santander status: access issues and outage reports

Problems in the last 24 hours in Woodford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Woodford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

• 
  Paul Cook (@t_saviour) reported 5 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Omar Hassan (@hassano_82) reported 5 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  John Williamson (@willow1886) reported 13 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Ruth Robinson (@RuthRobinsonLon) reported 26 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  gary watkinson (@WatkinsonGary) reported 28 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 31 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 37 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 44 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Ruth Robinson (@RuthRobinsonLon) reported 45 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Jane Tippett (@Janietip) reported 57 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Terry (@iamedterry) reported 5 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 7 minutes ago

  @santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.

• 
  AP (@andyparsons3) reported 8 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Zionist Zvi נחום צבי 🇮🇱✡️ (@NachumZvi) reported 9 minutes ago

  @Rehiana1980 @santanderuk We see you as a race baiting jew hating piece of ****

• 
  AP (@andyparsons3) reported 10 minutes ago

  @santanderuk - I’m still waiting, that’s another 4 hours and still no access to the banking services I’ve already paid you fo just becuase you feel like you need to go slow @MartinSLewis is this normal to block access or should I be looking elsewhere

• 
  Tim B. (@The_Swell_Shark) reported 12 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Ian Cranston (@cranston65) reported 13 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account

• 
  Maks (@omgitsmaks) reported 14 minutes ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

• 
  Dave Gander (@DaveGander) reported 15 minutes ago

  @santanderuk No it stays in the public domain. If you don’t like the world knowing there’s a problem then don’t cause a problem and you won’t piss me off

• 
  Ash 1974🔴🏐 (@andy_horner) reported 16 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?