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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Woodford, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woodford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Woodford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Woodford, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.

CityProblem TypeReport Time
London Transactions 26 days ago
London Mobile App 1 month ago
City of London Mobile App 1 month ago
Dartford Transactions 1 month ago
Ilford Website 1 month ago
City of London Transactions 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Woodford, England

Latest outage, problems and issue reports in Woodford and nearby locations:

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Janietip
    Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahHeleneuk
    Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.

  • rjonesplymouth
    Ray Jones (@rjonesplymouth) reported

    Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.

  • CharlotteMedler
    Sharlut ♣ @World 5-3 (@CharlotteMedler) reported

    @santanderuk @JustEatUK hi guys, Justeat are not responding when I accidentally ordered food to the wrong place and their website didn't let me cancel that order. Can you please tell me what to do? Their customer service is appalling and they have no phone line to contact.

  • theleogreen
    LEO GREEN (@theleogreen) reported

    Dealing with @santanderukbiz / @santanderuk and losing the will - utterly useless...have been on hold for literally hours without resolution. Anyone else infuriated by their service, or am I just unlucky....tried to book a face-to-face appointment and earliest was September!

  • DrewThomsoncfc
    Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded

  • keviniddles
    kevster (@keviniddles) reported

    @the_spad @santanderuk I had a similar experience moving money with @BarclaysUK You can only move a few K with their 'worldclass' app even with multiple levels of auth and signing, yet have to visit a branch - in work hours - and **** about for 1 1/2 hours whilst various staff fail with thier own IT

  • AlexPKinder
    Alex Kinder (@AlexPKinder) reported

    Absolutely disgusting service from @santanderuk @santanderukhelp I am following the instruction in letter in response to my complaint, on hold for 90 minutes, try the other number, further 30 minutes, to be told I can’t be out through as it’s a different department. 😡

  • Pestsputtorest
    Pest Control (@Pestsputtorest) reported

    @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc

  • cellcluster
    Mrs. McBirdface (@cellcluster) reported

    @santanderuk Been on hold 2 hours and 44 minutes and still holding trying to get help with a banking issue. Tell me a reason to stay with Santander. Worst service.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.