Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Wallington, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wallington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wallington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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iqbal singh (@isingh1969) reported@santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.
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melkay🖤🖤🖤 (@lemanie33) reported@santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away
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mia - working in Mental health peer support. (@Mia10975) reported@santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'
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Mattster (@MattsterT3) reported@santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!
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Daryl M (@MyBallsWazHot) reported@santanderuk any chance of someone from customer services picking the phone up??? Taking ages
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Marion (@rockchick4316) reported@santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service
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2SpikyHairedWweFans (@2spikywwefans) reported@santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?
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Tessa Bennett #bemoretoddy (@littlemore20) reported@HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved
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One under par (@Oneunderpar3) reported@santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?
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Sandi (@Limaratoo) reported@santanderuk Which will cost me a fortune! Don’t worry, I’ll find another way. Looks like I’ll have to as your chat is down on the website and I can’t message you here! I guess you can’t message me either?