Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Wallington, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wallington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wallington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Self (@hselftax) reportedWhy is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .
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The Northern Monkey (@TheNorthernMon2) reportedAre your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk
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D4VEH (@d4_veh) reported@santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,
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Keebs 🏴🇬🇧 (@keebsonx) reported@santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.
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Martin Hughes (@MartinH01846340) reported@santanderuk @TSB God help the customers. Closing all their branches.
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Laura odell (@lauraodell13) reported@santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap
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Ian Melville (@irmelville) reported@santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...
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Amy Schofield (@Indie_Amylou) reported@santanderuk having some issues opening an new customer account. Who do I contact?
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Garry Peat (@RidgewayRam) reported@santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞
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AK (@ghatispeaks) reported@santanderuk your customer service is terrible. I think I should move to first direct