Is Santander down in Richmond, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (57%)
-
Login (17%)
-
Website (13%)
-
Transactions (9%)
-
Withdrawals (4%)
Live Outage Map Near Richmond, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Arthur 🌍🏴🇨🇵🇪🇺
(@8rthur2019) reported
@santanderukhelp Hello @santanderukhelp @santanderuk any progress? Any chance someone can help please? 🙏😳
-
K♛
(@Kai_sgm) reported
@EE why is my Santander app not working on mobile data… only on wifi. @santanderuk
-
The Outsiders
(@Outsiderscultu1) reported
Never bank with @santanderuk. The worse company I have every experienced. Payed research supplier in Saudi who always works for me they have frozen my account can't access any of my personal money for a disabled person this is a nightmare. Never bank with Santander
-
Sean is Boogie Woogie-ing all night long
(@seanmgilbert20) reported
Hi @santanderuk I tried to contact security about an account issue today, after being told that I had to call instead of trying to sort the issue in store, and after being on hold for 30 minutes the call got cut
-
Matthew Nunn
(@matthewnunn1986) reported
@santanderuk so my sister has been getting texts for the last a year with account activity for your customer , been told nothing can be done but I’m sure it’s a form of data breach #GDPR
-
Vandana Saxena Poria OBE
(@Vporia) reported
2/2 @santanderuk and @MetroBank_Help what way is there for her to get access when she can't access her UK phone no, nor remember account details as she never expected to be here for this long? There has to be a solution?
-
Jodie Melissa
(@jodie_melissa_) reported
@santanderuk hello, trying to get through to customer service but no answer. Quick question, are you able to update the address on back dated bank statements? I moved over a year ago but the address in my account wasn't updated and I'm applying for a mortgage. Thanks :)
-
Ian ******* MBE
(@IanCMBE) reported
@santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?
-
Mitsouko
(@Vivienne17) reported
@santanderuk I keep receiving emails purportedly from you telling me to reset my login but on checking the sender address it looks suspicious. I have blocked them several times and haven’t opened them. I don’t have a current account with you but I used to run my late mum’s acct.
-
Just Ask Design
(@JustAskDesign) reported
**** @8rthur2019 if Denmark were sponsored by @santanderuk you could not have had a worst day! Sorry Bud, I do take the piss sometimes. actually thought at 15 mins it was a given to Wales ( I'm a rugby man)