Is Santander down in Richmond, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Richmond, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Armes 🎢
(@armesie) reported
@TicketmasterCS I’ve upgraded my #clashatthecastle tickets and requested a refund on the original tickets. However, since buying the original tickets I’ve changed bank and my original bank is shut down. I’ve spoken with @santanderuk and they’ve said the money will be…
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Martyn Bolt
(@martynbolt) reported
@toryboypierce You could try cycling @santanderuk may help
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Martin Hughes
(@MartinH01846340) reported
@santanderuk fantastic....just so you know your chat function not working either....priceless
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Justin Lockwood
(@Lockers75) reported
I’m writing this in the hope that @HalifaxBank take a look at how they deal with the affairs of deceased customers. A few weeks ago I lost my Dad, quite suddenly. A bloomin amazing man who we all adored. He was a customer of @santanderuk and Halifax.
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Caz 🇪🇺🏴🇨🇦
(@LovesRedShoes) reported
Why is it too difficult for @santanderuk to cancel a loan application? Pull people in with offers from 2.9% on Money Supermarket but the reality was 14.25%. Are you surprised people turn it down. Then you won’t cancel but leave it to expire whilst sitting on a credit file.
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Shamo Quaye
(@_chrisllewelyn) reported
I have just wasted 15-20 minutes of my precious time trying to pay of @santanderuk credit card bill. What a waste, I still haven't manage to pay it. The online banking portal is terrible, I can't take it anymore.
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Ian Bamling
(@ianbeeb) reported
@santanderuk how long will the technical issues be on the online banking site? Im trying to pay my credit card
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Ezequiel Legeren
(@legerenezequiel) reported
Unacceptable customer service from @santanderuk and @santanderukhelp I’ve been trying to make a payment through their website for the last 3 days and it’s impossible due to ‘technical errors’ and keep you for 30 minutes when trying to connect to an advisor. ABSOLUTELY USELESS!!!
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Tom Stubberfield
(@TomStubberfield) reported
@TCroydon @santanderuk @TfL I had the same problem yesterday too Tim. Gave up in the end and hired a Lime Bike. Would recommend.
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Charlotte
(@Charlotte_Woodx) reported
@santanderuk hi, I’m trying to make a settlement payment through your website, however it has been saying you have technical issues but to keep trying. It hasn’t been working, when will this be fixed? Thank you