Santander

Is Santander down in Richmond, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, Greater London, England 12/05/2025 02:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Richmond, Greater London, England

The most recent Santander outage reports came from the following cities: Feltham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomFeltham Withdrawals
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • johnaze john murphy (@johnaze) reported

    @santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.

  • LeifJerram Leif Jerram (@LeifJerram) reported

    @santanderuk what a shambles of a bank. 0 customer service. Website from the 80s. Call times of 1 hr + (haven't actually had time to stay on phone longer than an hour with no answer...what with having a job and all)

  • RoPCoach Beverley Grant PCC 💙 (@RoPCoach) reported

    @santanderuk we have been trying to call you since Saturday, Calls are going unanswered and we have been cut off multiple times. We can't deal with the issue online so will be forced to visit a branch. Frustrating & disappointing.

  • FrancesKoneill Frances (@FrancesKoneill) reported

    @santanderuk Could you please tell me wht after 2 hours online and by phone no one can issue a card

  • Danny_Gee89 Daniel Glass 🚶🏻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Danny_Gee89) reported

    @BogieOnPatrol @santanderuk The spelling errors are a red flag right away

  • HazelHemingway Hazel Hemingway (@HazelHemingway) reported

    @santanderuk please can you tell me if your support line from outside the U.K. number is still available. You have requested me to get in touch

  • sightseersteph Steph Butcher (@sightseersteph) reported

    .@MastercardUK please help! My new @santanderuk bank card was used fraudulently before I even had access to the card details. They are blaming yourselves for allowing the payments to go through, please can you advise

  • mollyjourno Molly Powell 🍊 (@mollyjourno) reported

    Looking to speak to any staff members at @santanderuk who are using @peppy_health for an article I'm working on. Please DM me if you're interested. #FemTech #WomensHealth #Santander

  • cbshep44 nige sheppard (@cbshep44) reported

    @santanderuk I've been trying to make changes on the investment hub but I'm unable to read documents. Appears to be a website issue as alwaysin error when accessed. Been trying over a week.

  • OirishPatrick Patrick Fullerton esq. 🇮🇪🇬🇧 (@OirishPatrick) reported

    @santanderuk appalling service from you. Booked an appointment and was given one for March 1st. Now get a call and say it has had to be cancelled. Next available 29th. It is easier to get a GP appointment than from you lot. I'm sure if I owed you money you'd be banging on my door