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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Empty_With_You
    Tyler (@Empty_With_You) reported

    The ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.

  • JamesHassett1
    James Hassett (@JamesHassett1) reported

    @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

  • YangBeast
    Albert Yang (@YangBeast) reported

    @santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!

  • F123SHY
    Baljeet Mahey (@F123SHY) reported

    @santanderuk I tried on this but same answer... sorry, can't help!!!!!

  • EmilyPearson6
    Emily (@EmilyPearson6) reported

    @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

  • Kirjakulov
    Artur (@Kirjakulov) reported

    Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

  • DavidMoss315
    Dave Moss (@DavidMoss315) reported

    @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    I wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more they’re going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of 💩

  • StevenWickham00
    Steven_Wickham (@StevenWickham00) reported

    @santanderuk Why is the online login down??

  • MartinH01846340
    Martin Hughes (@MartinH01846340) reported

    @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank