Is Santander down in Poplar, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Website (15%)
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Login (15%)
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Transactions (9%)
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Withdrawals (4%)
Live Outage Map Near Poplar, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, London, City of Westminster, Romford and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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🌟 joannamont 🌟
(@joannamont) reported
@MorganBroadcast Sorry to hear it. Especially given that the PIN is easily accessed via the app, I really hope @santanderuk do the right thing here. My dad is a customer of theirs and it’s worrying to know that he wouldn’t be protected in a similar scenario.
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Ruth Watson
(@kuantancurls) reported
@PeterDbrash @MorganBroadcast Oh, this is giving me the pure horrors. Ay, I just had a look at my mobile banking app and it can give me my PIN details. If someone got into your app, they would have had nor trouble getting easy use of your cards. It is awful that @santanderuk are blaming you.
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Anne Booth 💙
(@Bridgeanne) reported
@MorganBroadcast That is absolutely terrible. I was actually thinking of transferring to @santanderuk & I definitely won't rush to do that now. I can't believe what a terrible experience you have had - & the fact that they also took from your savings is appalling. I hope it all gets sorted asap.
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Gordon Hudson *️⃣
(@gordonhudsonnu) reported
@trishvoice @MorganBroadcast @santanderuk Its farcical that banks let you log in and see your PIN number. But this reinforces once again why I only carry an American Express card on me when I am out.
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Barbara Potter 💙💙#FBPE
(@potter_barbara2) reported
@MorganBroadcast So sorry to read your story Charlotte - beyond awful - but big thank you for the shout out and warning to anyone using @santanderuk or @VirginActiveUK - think again
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Colin
(@Colesy1977) reported
@santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?
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Complexicated Cookie @Abominable Snowmen BFI
(@Johnboy_Cook) reported
@lunglock @santanderuk That’s really disturbing and interesting, On the PIN issue, I’m pretty sure the Santander App will show / remind you of PINs once you’ve logged in. The bigger issue here is how they got around the facial recognition/passcode to access the app. Virgin Active could be liable…
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Frances Rowan
(@FrankieRowan) reported
@MorganBroadcast Thanks for sharing this awful experience as a warning to us all. I have lots of money with @santanderuk and getting beyond fed up of the way they treat their customers. Time to go!
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James Vincent Cairns
(@jamescairns1984) reported
@MorganBroadcast This definitely has to be resolved by the companies who failed to keep your belongings,data and finances safe. I really hope this is resolved swiftly and @santanderuk and @VirginActiveUK do the honest thing and help you to bring those who did this to account.
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Carl J
(@Plus_haut) reported
@fascinatorfun @santanderuk I'm amazed, because I find Santander's security quite intrusive. They block so many of my purchases, for much smaller amounts than in Charlotte's thread. You'd think all these purchases and transfers would trigger an alarm.