Santander down? Current status and problems in Plumstead, Greater London, England

Problems in the last 24 hours in Plumstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Plumstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Plumstead, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.

City	Problem Type	Report Time
London	Transactions	19 days ago
London	Mobile App	26 days ago
City of London	Mobile App	26 days ago
Dartford	Transactions	26 days ago
Ilford	Website	26 days ago
City of London	Transactions	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Plumstead, England

Latest outage, problems and issue reports in Plumstead and nearby locations:

• 
  Jason (@ldnexec) reported 7 minutes ago from Biggin Hill, England

  @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

• 
  Haneul 이하늘 (@ddibidibidilee) reported 11 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Chris Romer-Lee (@chrisromerlee) reported 16 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Paul McCann (@BigestPaul) reported 18 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Ahmed Mohammed (@youvsyoultd) reported 19 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  xxx (@Fabs11111111) reported 28 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

• 
  Tony ****** (@tonysupernova) reported 35 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  Grace Cuddihy (@GraceCuddihy) reported 38 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 40 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Mrs L (@jo_1lesley) reported 42 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  gary watkinson (@WatkinsonGary) reported 42 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Judith Hall (@judithhall67) reported 45 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Jane Tippett (@Janietip) reported 47 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Jen (@jenofthejenjen) reported 52 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Ruth Robinson (@RuthRobinsonLon) reported 55 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Mrs L (@jo_1lesley) reported 55 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Mrs R (@KateRenton) reported 56 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Ruth Robinson (@RuthRobinsonLon) reported 56 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Johnny Douglas (@revjdouglas) reported 57 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah (@dkbythesea1001) reported 8 minutes ago

  @santanderuk You’re not helping Ukrainians or sponsors open accts in Worthing! We have appt on Friday in branch. Ukrainians took ID for scanning today as requested. Just had call that u can’t open their accts without us bringing a translator? WTF?

• 
  If youre gonna do - do it with passion. (@sheldonmydat) reported 15 minutes ago

  @santanderukhelp Interesting. I’ve just sat on a call with your agents who DID NOT give a stuff about your errors. They CLEARLY SAID there IS NO good will owed. #SANTANDER WORST CUSTOMER SERVICE EVER #FAIL @santanderuk

• 
  Amy Sharrocks (@AmySharrocks) reported 19 minutes ago

  I also discover that @santanderuk decided to make the account dormant. I am now good friends with the lady in the Kilburn branch, but 6 weeks later I still cannot get my money returned to me, I’m not even getting called back. Don’t bank at Santander. @santanderukhelp #help 6/

• 
  If youre gonna do - do it with passion. (@sheldonmydat) reported 22 minutes ago

  If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL

• 
  Annette Passley (@nettedarling) reported 26 minutes ago

  OMG @santanderuk have blocked my account (I know why) so I can't access my account online or via the app. I've been on hold for an hour now & daren't hang up - any suggestions?

• 
  Emma J (@EmmaJStrong) reported 26 minutes ago

  @santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?

• 
  Urszula 🇵🇱🇫🇷🇸🇬🇬🇧🇪🇺 (@FifiDeLyonBliss) reported 26 minutes ago

  @santanderuk how come your chat isn't working? It is showing this message when I click on "chat with you" This XML file does not appear to have any style information associated with it. The document tree is shown below.

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 27 minutes ago from Manchester, England

  Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

• 
  Susie (@susiejgray09) reported 28 minutes ago

  @AmySharrocks @santanderuk Amy, when I (was lucky enough to) buy house/get mortgage, @bancosantander took weeks/made it super difficult to access v hard earned savings, delaying completion, jeopardising the sale. I vowed never to bank with them again and have not. Hope sorted soon.

• 
  Mary Church (@zetadoc) reported 29 minutes ago

  @santanderuk I am unable access my account via the App. Is there a problem?