Is Santander down in Plumstead, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Plumstead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Plumstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (33%)
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Website (25%)
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Login (23%)
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Transactions (13%)
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Withdrawals (5%)
Live Outage Map Near Plumstead, Greater London, England
The most recent Santander outage reports came from the following cities: London, Bromley, Islington, Poplar and Camden Town.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Plumstead, England
Latest outage, problems and issue reports in Plumstead and nearby locations:
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Paul McCann (@BigestPaul) reported from Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Webbo (@Webbo2306) reported from Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Johnny Douglas (@revjdouglas) reported from Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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gary watkinson (@WatkinsonGary) reported from Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Judith Hall (@judithhall67) reported from Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
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Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Paul Cook (@t_saviour) reported from Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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xxx (@Fabs11111111) reported from Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jane Tippett (@Janietip) reported from Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Anne Lampey (@LaLaLampey) reported
@santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?
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Katy Bealing (@katet12) reported
@santanderuk loyal customer with home insurance for over thirty years and receiving terrible customer care!
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Ian ******* MBE (@IanCMBE) reported
@santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?
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Pepper ***** (@balls_pepper) reported
@santanderuk Hey people. As a Santander customer, I can honestly say that they are utterly shite in every way. Imagine a set of really unhelpful people who take 45 mins to answer the phone, have no authority to comment on your problem (no intention to fix it), and pay you zero interest.
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pcm2u (@pcm2u) reported
Anyone else had any problems with Visa payments not goig through? @Visa @Mastercard @santanderuk
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Benjamin Blyth (@bjblyth) reported
Why is nothing working tonight?! 😩 I’m looking at you @santanderuk, @CoventryBS and @PSLadvisers - your websites all buggy as hell or down tonight with no warnings to suggest why?
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Car Transport UK (@EVMRecovery) reported
@Bounce_BackLoan @RishiSunak I know this doesn't help, but can I just say my experience with @santanderuk has been painless and smooth. The options are simple, clear and present including the payment holiday. Not helping, but feel that the ones getting it right need a mention 👍
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ye reyt lad (@OnlyTheeKayCee) reported
@santanderuk starting to get annoying with constant sales and marketing emails. **** off
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Russ On The Cut (@cut_russ) reported
Ever tried to place a formal complaint with Santander @santanderuk don't bother !! The 0800 171 2171 number is a mass if prerecorded questions to which you press 1or2or3etc, and then you are DUMPED into an anwswerphone. Again SHOCKING service from Santander.
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Devesh Patel (@Pushpas_Kitchen) reported
@santanderuk I have been waiting weeks for a reply to my query on my approved mortgage application. Can anyone help as I need this in order to complete?