Is Santander down in North Acton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in North Acton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near North Acton, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Woking, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Mobile App |
Community Discussion
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Santander Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lucas
(@PeterSLucas) reported
@chocbuttons2 @santanderuk I think there's been a massive text attack from fraudsters on Santander customers. My wife eventually got through; she had texts (which showed real transactions) then phone calls both to landline and mobile. Serious **** here. Don't respond.
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Steph Butcher
(@sightseersteph) reported
So @santanderuk & @financialombuds think it’s fine for card details to be fraudulently used abroad & not bother to flag to the customer because they “don’t want to disturb normal transactions”. Despite it being for a taxi in Belgium when I hadn’t left the country for two years…
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J B 🇺🇦
(@jonny_b69) reported
@London_Cycling @santanderuk @TfL Why are you presenting the substantial price increase as a reduction? At present the £2 access charge give unlimited rides <30 mins over a 24 hour period. Now every ride <30 mins will cost £1.65. Money may be tight for TfL but its also tight for Londoners who rely on hire bikes
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Craig Butcher
(@craigbutcher) reported
How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)
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Mia
(@__miasykes) reported
@santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message
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Nicki Rogers
(@NickiRogers) reported
@santanderuk your call centre may be not an additional charge to my mobile phone, but is readily eating up my inclusive minutes whilst I sit and listen to your awful on hold messaging. What's the excuse today - its too hot??? Sort yourselves out please
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sebah kusaga
(@kusagajnr) reported
@santanderuk i am very upset with your customer service espicially people from call center been up and down chassing to clear my counter cheque more than 3month it seem no one know what to do can you help me please😭
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james marshall
(@back4the1stime) reported
@santanderuk currently on holiday in Cuba and have been unable to access my online banking since last Thursday.... While my wife a NatWest customer can use their online service within 10 seconds? Currently on hold for 15mins to UK customer service @£2.50 per minute 👍🏾
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lily
(@LilyHaring) reported
Stolen Santander bike and £300 down the drain this is not fair @santanderuk
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Sam Walsh
(@esorlem) reported
@santanderuk clearly Santander like most other banks in the UK only want to exploit “customers” or rather a better phrase would be cash cows to pay for their poor service, the best description for theM is shoddy or useless