Is Santander down in North Acton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in North Acton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near North Acton, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster, Woking, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App |
Community Discussion
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Santander Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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R Ricsi
(@RRicsi4) reported
@santanderuk I think the bank might have done some kind of error on me guys I like all off you santander staff But I'm being misunderstood I hope there's an investigation going on on my account as I have no clue whats going on
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
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Neil Perry
(@NeilRPerry) reported
@santanderuk Good afternoon, I've just tried to make an appointment at your St Andrews Street branch, Cambridge. I've been told next available appointment isn't for 11 days. Trying to help my daughter open student current account online but your website won't let us complete. @antanddec help!
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Jeni Windsor
(@jeniwindsor) reported
@santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.
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Joy Pritchard
(@JoyPritchard71) reported
@santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help
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Harry Makepeace 🇬🇧
(@SgtMakepeace) reported
@santanderuk I want to speak to an agent to check all is well with my account. I cannot get through to ANYONE. This is so stressful and difficult. The number on your bot is unobtainable. What a terrible service.
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joe public
(@Joe_Public78) reported
@santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderukhelp I signed for the fixed 5 yrs. but now, no one wants to speak to me. It's @santanderuk fault. I have lodged a #complaint. I havnt received a call from your complaints team. I desperately need support from you!
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fantasypgatour
(@fantasypgatour) reported
@santanderuk I have been in deep emotional distress, I'm hungry, I'm embarrassed, I'm angry and most of all I am just shocked, how can the only money I have be taken from me for so long leaving me with nothing with no explanation given and literally no help provided. I just want the world
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daniel morrell
(@danielmorrell88) reported
@santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke