Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around North Acton, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in North Acton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Acton, England
The most recent Santander outage reports came from the following cities: Harrow, London, City of London, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 26 days ago |
|
London
|
Mobile App | 1 month ago |
|
City of London
|
Mobile App | 1 month ago |
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City of London
|
Transactions | 1 month ago |
|
Hampton
|
Transactions | 2 months ago |
|
Southwark
|
Mobile App | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Truth Loyalty & CRM (@tweetstruth) reported@santanderuk I need to speak to a human please...have tried everything via digital channels but I am getting nowhere. None answering calls & impossible to navigate online. whereto from here?
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Duong Dai djc (@duongedaid) reported@Zeus48508646 @santanderuk My account got hacked recently, support wasn't able to do any thing about it until my friend recommended this tech. Specialist @Ricyrek6905 on Twitter that help to reactivate my account. Try him he will help you. 👍💯
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Stephen Kerr (@TheRunningDon) reportedHi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.
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MINA✨ (@amiinaaaoxx) reported@santanderuk is anybody working today ? Kmt
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A.G.W. 🇬🇧 (@agw1437) reported@santanderuk Such a shame that those who were conned into the famous 123 account have been so let down. The 0.5 0.5 0.5 account doesn’t have quite the same ring to it!!
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loraine paterson (@loraines22) reported@santanderuk is the issues back yet again with using cards so annoying!!
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Joanne Shipley (@jshipley2103) reported@santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!
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Sarah Baskeyfield (@SarahLou892) reported@santanderuk have been trying to buy premium bonds with my MasterCard debit but my card keeps being declined. Why might this be ? I’ve tried calling but the cue time is hours long. I’ve tried twice with different amounts and had no luck . Please help
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Caro white (@Carowhi32005209) reported@WalklingMike @santanderuk My account also got compromised and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.
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REALMRSOPINIONATED (@MRSREALOPINIONS) reported@Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions