Is Santander down in North Acton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in North Acton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Login (13%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near North Acton, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Transactions | ||
| Transactions | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie Wellstead
(@JodieWellstead) reported
@santanderuk what is going on today? App not working, website not working, phone lines not working, some people can’t even use their cards!!!!! And nothing from you to clarify what’s going on?!
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HelenHeney
(@HelenHeney) reported
@santanderuk I know about planned maintenance last night. Can't get on the app this morning, still having issues? When will they be resolved? Thanks
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Di Carter
(@Dicarter64) reported
@santanderuk app says overnight maintenance until 6am. It's now 10am and it's still not working! I need to access my account
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Charlotte
(@1988_charlotta) reported
Online banking unavailable, please call for help. Technical problems means phone assistance is unavailable. @santanderuk it’s been a while. Please let people know what’s happening.
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DarthGrimlock228
(@DGrimlock228) reported
@santanderuk please fix your online banking services asap I got work to do, all online account access is down on phone and computer. Thanks
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Di Carter
(@Dicarter64) reported
@santanderukhelp @santanderuk @santander I think it's time to switch bank accounts now...this is happening too often. Still no access to my accounts very poor service #santander #santanderhelp
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Dave Ambo
(@DaveAmbo) reported
@santanderuk @santanderuk The Santander app is down, yet again, honestly I’m not sure why anyone should bother with them, they can’t even communicate with customers. This is very poor and definitely makes me want to change my bank.
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fraser cheyne
(@frasercheyne1) reported
@santanderuk so having put me in severe difficulties with paying stuff late etc now the app isnt working and I can't use mobile banking! Useless!!!!
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Lyndsey Collins
(@LynziieLouu) reported
@RossM1983 @santanderukhelp @santanderuk It was working at 7:30 this morning, I managed to pay online and check my balance on the app, now its not working
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Mick Dennis
(@MickDennisReal) reported
All online services down at @santanderuk. Over at @santanderukhelp they’re admitting this in replies. But there’s no overarching, apologetic announcement from anyone.