Is Santander down in Hackbridge, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackbridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hackbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Live Outage Map Near Hackbridge, Greater London, England
The most recent Santander outage reports came from the following cities: Mitcham, London, Islington, Coulsdon, Sutton, Paddington and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| London |
Mobile App | |
| Islington |
Transfer | |
| London |
Transfer | |
| Mitcham |
Transactions | |
| Coulsdon |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Hackbridge, England
Latest outage, problems and issue reports in Hackbridge and nearby locations:
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dev aka Echo-Marley
(@Echo_Marley) reported
@santanderuk As a business customer, I need to complain. Your staff at Leicester caused me to have a full on panic attack. And left me sitting in plain view for everyone to see. Have a look at your cctv footage. Appalling service. Please contact me.
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MAURA
(@shammyrock) reported
@santanderuk online booking is so frustrating. Does anyone suffer same problem with santander. Cannot pay any large amounts online and can't even set up a standing order online... poor old fashioned set up!
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Ciku Gicia 🦉
(@mahogany_hues) reported
@santanderuk @santanderukhelp I’d like to drop a note and say thank you to your excellent customer service agents. I called about identity theft where a fraudster had opened an account in my name. I was distressed and the agent was patient and very kind. #excellentcustomerservice
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eilis cope
(@eiliscope) reported
So @santanderuk - now waiting on phone for 18 minutes so far to flag my issue again - which you haven't filed and once again I haven't received a call that was promised. Your #customerservice is rubbish #fail So busy paying Ant & Dec that you've forgotten about your customers! 😡
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Robert Hicks
(@RobH_GOAT) reported
25 years of banking with HSBC without a single issue. I've been with @santanderuk 3 weeks and for the past week now I haven't been able to access a single penny from my account. Amazing service that. Thank you. It seriously takes you a week to reset an account?
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Mark Bradfield
(@Mark_Antony_3) reported
@Echo_Marley @santanderuk Good luck. I'm a personal customer and they've left without food for a week because they refuse to return a dispute
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ernmander
(@ernmander) reported
Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards
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tim macgillivray
(@timmac1961) reported
@c_kedge @santanderuk Sorry to hear. I hope it get resolved for you and you get to feel better about things generally. It isn’t easy I know, and the winter weather makes us all feel down.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Ian Senior
(@tweatirs) reported
Just tried registering for online banking @santanderuk. Not only would the website not let me but the helpline it told me to phone is no longer in use and when I eventually got through to a human he put the phone down on me! Thinking of closing my accounts now.