Is Santander down in Greenford, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Greenford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Greenford, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David Pollard
(@davpol8112) reported
@santanderuk Santander Bank’s Sandi automated response chat seriously needs looking into. After it has repeatedly answered your query with an automated response that completely fails to help, it messages ‘ Can I help you with anything else? Infuriating!
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Blurts79
(@blurts70) reported
@santanderuk on hold for an hour and a half to pay off my mtg - you’ve hung up twice and sent me to the back of the queue . For goodness sake - dire service
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Thomas Jaki (he/him) 🇪🇺
(@thomas_jaki) reported
So in the middle of our move and while selling our house @santanderuk blocks our account due to a payment entirely consistent with that move and now it is going to take >2 days to remove that block? Seriously?
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
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Nick C 〓〓 🇪🇺
(@Kernow_NickC) reported
@santanderukhelp Pathetic service @santanderuk Locked a/c. Been listening to 'please carry on holding' for over an hour.
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fantasypgatour
(@fantasypgatour) reported
@santanderuk to know the situation I am in and the lack of doing anything on Santander's end despite me explaining this situation to what must now be at least 6 separate individuals at the company. This business is sick in my opinion just let me access my money please!
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Joy Pritchard
(@JoyPritchard71) reported
@santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help
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Nancy Lewis
(@nancymay21) reported
@santanderuk My husband has been on the phone trying to get through to the fraud line since 1pm this afternoon. Your service is a joke. When this has been resolved I will withdrawing all our money. And banking elsewhere. 😡😡
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:)
(@richcrash3109) reported
@santanderuk please can you follow up on an investigation on my credit card account being done by the back office? Customer services gave me reference number 027445879 but heard nothing - no text updates as promised. Please chase this up. Sick of waiting on the phone. Thanks.
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Harry Makepeace 🇬🇧
(@SgtMakepeace) reported
@santanderuk I want to speak to an agent to check all is well with my account. I cannot get through to ANYONE. This is so stressful and difficult. The number on your bot is unobtainable. What a terrible service.