Santander status: access issues and outage reports

Problems in the last 24 hours in Greenford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Greenford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Greenford, England

Latest outage, problems and issue reports in Greenford and nearby locations:

• 
  FOG101 (@FOG1O1) reported 20 minutes ago from Brentford, England

  @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

• 
  PalmerDhiraj (@DhirajPalm9776) reported 27 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Patrick (@Everybody63) reported 27 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Martin Cain (@MartinCainActon) reported 32 minutes ago from Ealing, England

  @RichardBurgon Wee problem with @santanderuk?

• 
  Bethany Cole (@coleb86) reported 39 minutes ago from Ealing, England

  @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

• 
  Chris Creissen (@ChristopheSkis) reported 45 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

• 
  OD 💚 (@Olivia121994_) reported 52 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Kam Shah (@TiffinSolutions) reported 53 minutes ago from Ealing, England

  @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

• 
  xxx (@Fabs11111111) reported 60 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 4 minutes ago

  @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

• 
  jaredowens (@jaredowens36629) reported 11 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  Oasis (@Oasisrvti) reported 12 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  shaun Murray (@shaunpmurray49) reported 16 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Aidy (@Adey22) reported 20 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  jo (@5arstudent) reported 28 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  BH (@Welshyyyyy) reported 31 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  Tyler (@Empty_With_You) reported 32 minutes ago

  @santanderuk This is more than frustration. I had ONE text asking me to confirm my details were correct, I went on the app, my details are correct, there was NOTHING to confirm & NO warning that you’d block my account & prevent me from getting MY money.

• 
  Michael Edmund Kelly (@Gridstip) reported 32 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent

• 
  Paul Fowler (@badger_uk) reported 34 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all