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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Greenford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Greenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (17%)
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Login (17%)
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Transactions (11%)
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Withdrawals (6%)
Live Outage Map Near Greenford, Greater London, England
The most recent Santander outage reports came from the following cities: Feltham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Withdrawals | |
| London |
Mobile App | |
| London |
Login | |
| Fulham |
Mobile App | |
| London |
Withdrawals | |
| London |
Transactions |
Community Discussion
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Santander Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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DivaDebz
(@debzie_webzie) reported
@santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone
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Georgina Huxstep
(@GHuxstep) reported
@santanderuk online and mobile banking completely unfit for purpose. Blocked account twice for no good reason so can’t use my account and local branch has closed. On hold to support for 1hr 30mins and not sorted.
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Pamela Walker 🏴 🏳️🌈 🇪🇺
(@pamawalker) reported
@santanderuk I am appalled by your mortgage process and customer services. After many phone calls, you still haven't been able to sort out my problem and it is extremely time-sensitive. Can you please urgently contact me?
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Russ Redfearn
(@farcanalman) reported
@santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress
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Nath
(@RSCSpeckyB) reported
Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.
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Niamh Spurle
(@niamhs90) reported
Spoke to @santanderuk yesterday, having an issue with my banking. Couple of depts later got to the correct one. Said they would call back later on today(yesterday) with an answer to my complaint about misinformation or no comms. 24hrs later still no sign of them. #nosurprisethere
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Jade Estebanez
(@jadewelshy) reported
@santanderuk @santanderukhelp what the hell is wrong with you I'm having massive problems with my card I've spoken to 1 of your advisors who was no use then 30+ mins to some1 who said they'd get back to me every few mins while waiting to transfer as I suffer anxiety call dropped
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Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal
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Rikki
(@Rikki54625157) reported
@santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..