Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Greenford, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Greenford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Greenford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Greenford, England
Latest outage, problems and issue reports in Greenford and nearby locations:
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage donโt keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place ๐ #banking #ux #cx
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PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England@santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?โ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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OD ๐ (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sohail (@sohailnaeem2) reported@santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!
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AK (@ghatispeaks) reported@santanderuk your customer service is terrible. I think I should move to first direct
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JDub๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟโ๐ป๐ฌ๐ง๐บ๐ธ๐ฎ๐ช๐ฆ๐บโ๐ป (@GitNo1Baby64) reported@santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!
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Alison Beswick (@alison_beswick1) reported@MartinKnight_ I was debanked during covid along with 500,000 others, I donโt have id to open another bank account, I canโt pay for a new id because I donโt have a bank account. My life has been turned upside down by some guttersnipe that didnโt even bother to give me a reason @santanderuk
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AP (@andyparsons3) reported@santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers
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KATT INTERNATIONAL (@KATT_INTL) reported@santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA
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AP (@andyparsons3) reported@santanderuk @santanderukhelp so after contacting me you still couldnโt help me either - 8 hours blocked accounts for no reason, no support, no customer services - appalling absolutely appalling service
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Stephan Bennett (@Funkeemagic) reportedNeed some help and your Brighton branch was not very helpful. @santanderuk
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K ๐ถ๐ง๐ป๐ผ๐ป๐ง๐ป๐ผ๐ป๐ผ๐ป๐ถ๐ผ (@IVFBabyOnBoard) reported@santanderuk No, you canโt. It wonโt let me amend the standing order and never has but no one ever gives a **** to sort it out.
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Penny Bradford (@PennyGasson) reported@santanderuk shocking service today, 36 minutes to answer the phone -and unhelpful call handler, order new cards 10 days a go (change of name) no sign of them and told they should have arrived yesterday, helpful, no