Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Esher, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Esher, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Lievesley (@RLievesley43207) reportedIs anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk
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Admiral Insurance? Pirates More Like (@zacbusner) reported@santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!
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Oasis (@Oasisrvti) reportedCustomer service of @santanderuk is giving little Britain
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APB 🏴 🇮🇱 (@AndyPB353) reported@wideawake_media I had issues with Royal Bank of Scotland so I moved my account. Banks are generally crap. Obviously @santanderuk are a sh!t bank with poor customer services
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Peter Oakley (@agentoakley) reported@santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.
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linda fraser (@lindafraser13) reported@santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .
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Nicole Barlow (@Nicole_Barlow1) reported@santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.
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James Hassett (@JamesHassett1) reported@santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.
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Approved Roofing (@ApprovedRoofing) reported@santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.
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Nathan Ware (@nwaretcfc) reported@santanderuk @santanderukbiz absolute shambles of a bank. Block our account at 4:30pm, tell me to attend a branch with ID (when they are all closed) and now have to deal with nearly 50 staff who won’t be paid! Thanks for the last 12 years 😡