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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Esher, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Esher, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • broncoskolar
    Pasteur Eyes #UTA 🟥 (@broncoskolar) reported

    @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

  • MearnsKris
    KrisMearns (@MearnsKris) reported

    @SickSide3 @santanderuk Now he’s 16, he’ll likely need photo ID more and more. He’s of working age, so good time to sort out photo ID for him. Bus pass? Rail card? Passport? He has none of these?

  • 2spikywwefans
    2SpikyHairedWweFans (@2spikywwefans) reported

    @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

  • nfl_seahawks00
    Sports Takes (@nfl_seahawks00) reported

    @santanderuk The only problem is that this is a closed account from years ago. Would I be able to resolve this in the bank

  • cassyx2184
    cassy x (@cassyx2184) reported

    Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • callyoubetty
    Ali (@callyoubetty) reported

    @santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

  • SickSide3
    Sick Side (@SickSide3) reported

    @santanderuk The other issue is when I ring up your CS, it normally takes 40 minutes for anyone to answer the phone Once answered, details taken - I’m put on hold for another 20 odd minutes Then when I do speak to someone - they tell me I need to go to a branch!!!

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?