Santander down? Current status and problems in Esher, Surrey, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Esher, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Esher, England
The most recent Santander outage reports came from the following cities: London, City of London, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 22 days ago |
|
London
|
Mobile App | 28 days ago |
|
City of London
|
Mobile App | 28 days ago |
|
City of London
|
Transactions | 29 days ago |
|
Hampton
|
Transactions | 1 month ago |
|
Slough
|
Mobile App | 2 months ago |
Community Discussion
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Santander Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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thescruffis (@thescruffis) reported@santanderuk Why are you guys saying the issue has been resolved when it hasn’t? I’ve just had my card declined twice! What are we supposed to do? Can my card be fixed if we call the helpline? Or is that just a pointless exercise?
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Anil Das-Gupta (@_AnilDG) reported@santanderuk Hi there, still getting issues with this today. Had money deducted twice but not authorised payment. Trying to book a cinema ticket.
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Christopher Addoo 💙 (@agadoo85) reported@santanderuk Thank you so much for the embarrassment yesterday, the card not working pretty much caused my elderly grandmother to have a medical event. The stress and anxiety caused by this issue has resulted in her now leaving this bank and going elsewhere. Thank you for the anxiety
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Seeta Rashid (@seetar123) reported@santanderuk still no sign of our money. Is anyone going to help? This is just ridiculous @santanderukhelp. No one is returning my emails or replying to my tweets. You have taken £2,500 of my money and are not giving it back. That’s call stealing.
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Graeme Edwards (@graeds79) reported@santanderuk had another card payment decline due to the ongoing issues… but the payment is showing as pending on my account. Any ideas?
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keelin devenney (@keelin15) reported@santanderuk is there still a problem using card online, online sites not accepting payment, and have sufficient funds in bank account
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Nat (@NattyNu17) reported@santanderuk I'm trying to buy things online but still not working. Will this mean any out goings will not go out either? Will I be able to pay for things in store
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Becca (@BeccaPedley) reported@santanderuk Hi I am still having issues, will this be resolved today?
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Chelsey (@Chelseyjayne87) reported@santanderuk I placed an order with asda George today.... isn't showing payment pending like normal. Will asda cancel my order. Its an item I have been waiting weeks for to be in stock so won't be happy if they can't get MY money. Seems to always be an issue with santander .
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Kempola (@Kempola) reported@MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?