Santander

Is Santander down in Erith, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Erith, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Erith, Greater London, England 02/17/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Erith, Greater London, England

The most recent Santander outage reports came from the following cities: Romford, London, Bromley, Islington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford Transactions
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Erith, England

Latest outage, problems and issue reports in Erith and nearby locations:

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireN24742145 Claire Nicholls (@ClaireN24742145) reported

    @santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!

  • JovlieCarro JovlieCarro (@JovlieCarro) reported

    @santanderuk literally the most appalling service - on the phone for 1.10 mins, conflicting information and no ownership. Time for a change I think, will be moving my accounts next week

  • Markybhoy68 Mark McLean (@Markybhoy68) reported

    Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!

  • S4rfraz Saf (@S4rfraz) reported

    Disgusted with the @LloydsBank service, transferred to 6 or 7 different individuals before they finally hung the phone up on me. No customer service, absolutely appauled @Barclays @santanderuk your service is much better

  • ebarber37 Ed Barber (@ebarber37) reported

    @santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @santanderuk has something gone done, none of my cards working ???

  • Andy1George Andy George (@Andy1George) reported

    @santanderuk good afternoon, I have an existing mortgage with you that is an old Alliance and Leicester mortgage so I don't have online banking. I am trying to find out my balance but am finding it impossible to get through on the phone

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk issues logging on to business account? Tried two different computers and multiple browsers?

  • ywilkinson1 Yvonne wilkinson (@ywilkinson1) reported

    @santanderuk Hello are you still having problems with card payments

  • OpCryptoUK Operation Crypto (@OpCryptoUK) reported

    @RsrKezz @santanderuk I agree! I’ve never had any issues getting money in or out with Halifax