Is Santander down in Erith, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Erith, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (25%)
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Website (22%)
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Login (22%)
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Mobile App (20%)
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Withdrawals (6%)
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Transfer (6%)
Live Outage Map Near Erith, Greater London, England
The most recent Santander outage reports came from the following cities: Romford, London, Bromley, Islington and Poplar.
City | Problem Type | Report Time |
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Transactions | ||
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Community Discussion
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Santander Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Paul Cook (@t_saviour) reported from Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Judith Hall (@judithhall67) reported from Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mark Thorley (@MarkThorley1) reported from Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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gary watkinson (@WatkinsonGary) reported from Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jane Tippett (@Janietip) reported from Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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David Crossinggum (@pmancat) reported from London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Webbo (@Webbo2306) reported from Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Johnny Douglas (@revjdouglas) reported from Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Nicholls (@ClaireN24742145) reported
@santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!
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JovlieCarro (@JovlieCarro) reported
@santanderuk literally the most appalling service - on the phone for 1.10 mins, conflicting information and no ownership. Time for a change I think, will be moving my accounts next week
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Mark McLean (@Markybhoy68) reported
Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!
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Saf (@S4rfraz) reported
Disgusted with the @LloydsBank service, transferred to 6 or 7 different individuals before they finally hung the phone up on me. No customer service, absolutely appauled @Barclays @santanderuk your service is much better
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Ed Barber (@ebarber37) reported
@santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk
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Scott Hansekowitsch (@Scotthansekow) reported
@santanderuk has something gone done, none of my cards working ???
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Andy George (@Andy1George) reported
@santanderuk good afternoon, I have an existing mortgage with you that is an old Alliance and Leicester mortgage so I don't have online banking. I am trying to find out my balance but am finding it impossible to get through on the phone
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Holl (@HOLLIEKINACH) reported
@santanderuk issues logging on to business account? Tried two different computers and multiple browsers?
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Yvonne wilkinson (@ywilkinson1) reported
@santanderuk Hello are you still having problems with card payments
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Operation Crypto (@OpCryptoUK) reported
@RsrKezz @santanderuk I agree! I’ve never had any issues getting money in or out with Halifax