Santander status: access issues and outage reports

Problems in the last 24 hours in Edmonton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edmonton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Edmonton, England

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 10 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  gary watkinson (@WatkinsonGary) reported 10 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Omar Hassan (@hassano_82) reported 31 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 32 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Ahmed Mohammed (@youvsyoultd) reported 33 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  John Williamson (@willow1886) reported 33 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Jane Tippett (@Janietip) reported 35 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Ruth Robinson (@RuthRobinsonLon) reported 37 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 37 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@ibkis30) reported 5 minutes ago

  @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 8 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 11 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  John Elsworth (@JohnElsworth) reported 11 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  Ian Parkins (@parkinsi) reported 13 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  The Navigator (@Navigator429) reported 17 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Pamela Christodoulou (@urmPAMELA) reported 24 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  Ash 1974🔴🏐 (@andy_horner) reported 26 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Garry Peat (@RidgewayRam) reported 27 minutes ago

  @santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞

• 
  Sorare Rhino (@FifaThing) reported 28 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me