Santander status: access issues and outage reports

Problems in the last 24 hours in Edmonton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edmonton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Edmonton, England

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  John Williamson (@willow1886) reported 7 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Ahmed Mohammed (@youvsyoultd) reported 13 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Omar Hassan (@hassano_82) reported 27 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 35 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 35 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 37 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Jane Tippett (@Janietip) reported 38 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  gary watkinson (@WatkinsonGary) reported 51 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 59 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephan Bennett (@Funkeemagic) reported 3 minutes ago

  Need some help and your Brighton branch was not very helpful. @santanderuk

• 
  TEH RED ZMAN (@REDZMANG) reported 3 minutes ago

  @santanderuk @chaosprimeZ Sounds like something you're doing on purpose the only one that can block the DMS from being sent is you.

• 
  mia - working in Mental health peer support. (@Mia10975) reported 4 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  AP (@andyparsons3) reported 7 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Carolyn Eley (@CarolynEley2) reported 9 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  Penny Bradford (@PennyGasson) reported 10 minutes ago

  @santanderuk shocking service today, 36 minutes to answer the phone -and unhelpful call handler, order new cards 10 days a go (change of name) no sign of them and told they should have arrived yesterday, helpful, no

• 
  Clippz (@Clippz) reported 12 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!

• 
  Amy Schofield (@Indie_Amylou) reported 13 minutes ago

  @santanderuk having some issues opening an new customer account. Who do I contact?

• 
  AP (@andyparsons3) reported 13 minutes ago

  Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

• 
  Maks (@omgitsmaks) reported 16 minutes ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?