Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Catford, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Catford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Catford, England
The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 26 days ago |
|
London
|
Mobile App | 1 month ago |
|
City of London
|
Mobile App | 1 month ago |
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Dartford
|
Transactions | 1 month ago |
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Ilford
|
Website | 1 month ago |
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City of London
|
Transactions | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty Prime (@Sith_Elvis) reported@bl0ke @santanderuk Have the same issue!
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Pixie Vannucci (@Pixie_vannucci) reported@Hysterix92 @santanderuk Thank you I just hit my limit time and time again cos the steam feels never ending the slurs from the same people saying everyone suffers with MH. Im lucky I have a lot of good friends and people I follow on here that support me but its still gets hard.
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Cheeseball (@MrTashworth) reported@santanderuk Is the worst bank in the world and they absolutely love to discriminate against the disabled. They are keeping me trapped in the hell of the financial ruin they put me in and refuse to help me back out of because I'm disabled. #ableism #discrimination #finance
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Rixatrix ¡Nae Pasaran! (@Tartan_Queen) reported@santanderuk What do you get if you remain as a customer?
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Doyst (@doyst_sparks) reported@santanderuk lock me out of my account, then phone me and put me on hold for 30 mins. Brilliant service!! I have hung up and now started looking at other current account providers.
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Eddie McIver (@EddieMcIver) reported@santanderuk Requested this charge to be waived as a goodwill gesture due to my incapacity. Rejected! Tomorrow, I will pay balance in full on credit in full then cancel all accounts my wife and myself hold. What a way to treat a customer of some 40 years!
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Hayley Jenkins🏴💙 (@HayleyJ07860461) reported@santanderuk Really thinking about moving over to you as @Barclays bank has been terrible there no incentives and customer chat on app is awful also waiting on a case with ombudsman about them.
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Jane Town (@JaneTown23) reported@santanderuk bank card expires today, still no new one in post. Can you let me know why no card and how I get one ASAP. With a disabled child in the house I do most my shopping online, obviously now a huge issue 🤯
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Pixie Vannucci (@Pixie_vannucci) reported@Hysterix92 @santanderuk because then that just shows were angry abusive people and there in lies the problem its being put on us the vulnerable to educate rather than the people in charge
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(((Edwin Moore))) (@GlasgowAlbum) reported@santanderuk Having terrible problems contacting you. Tried to make an online payment this morning and you kept asking 'Are you sure?/ Are you really really sure? And finally I got blocked. Tried phoning your help number but of course no one answers. Awful service guys.