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Santander

Santander down? Current status and problems in Catford, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Catford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Catford, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.

CityProblem TypeReport Time
London Transactions 24 days ago
London Mobile App 1 month ago
City of London Mobile App 1 month ago
Dartford Transactions 1 month ago
Ilford Website 1 month ago
City of London Transactions 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Janietip
    Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • enomiseleda
    enomis (@enomiseleda) reported

    @santanderuk why isn’t your online banking app working

  • Bexx_xx
    Bexx (@Bexx_xx) reported

    @santanderukhelp @santanderuk why does your fraud telephone number actually now just go through to the ‘Business Account’ team. Then you get passed around and on hold for 20mins and counting. Brilliant service for your vulnerable customers at risk of fraud!

  • rob_inn
    Robin Childs. 💙 (@rob_inn) reported

    @santanderuk possibly the most difficult organisation to actually speak to … no branch phone number and just a message service on the national phone number - too frustrated for words !!

  • ThomasFairley10
    Thomas Fairley (@ThomasFairley10) reported

    @santanderuk is there a problem with the mobile website? Each time I try and access a page it just gets me to log in again and again…

  • amykate4848
    Amy Kate 😴👸🏽 (@amykate4848) reported

    @enomiseleda @santanderuk Same here! Mine wont load to log in, just says ‘oops something went wrong’ im trying to update to ios15 and hope that works xx

  • Replicess
    Kimberley Everest (@Replicess) reported

    @santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟

  • DavidBe41782823
    David Bell (@DavidBe41782823) reported

    @TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.

  • BassSei
    Sei Bass Rock! (@BassSei) reported

    @santanderuk if you are going to send a code to my phone on The online banking site. SEND THE ******* CODE FFS!

  • tumbledown93
    AndyBooth (@tumbledown93) reported

    @santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call

  • MattyLewin
    Matty Lewin (@MattyLewin) reported

    @santanderuk How do I get in touch with customer services on here please