Is Santander down in Catford, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Catford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Catford, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Dartford and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Dartford |
Transactions | |
| Ilford |
Website | |
| City of London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Could Do Better
(@CoodDoBettr) reported
Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom
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andrew cusworth
(@acusworth80) reported
@santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on
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Daniel Milford-Cottam
(@milcott) reported
Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.
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eilis cope
(@eiliscope) reported
So @santanderuk - now waiting on phone for 18 minutes so far to flag my issue again - which you haven't filed and once again I haven't received a call that was promised. Your #customerservice is rubbish #fail So busy paying Ant & Dec that you've forgotten about your customers! 😡
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Stuart stafford
(@stu_stafford) reported
@monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?
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Amanda Connolly
(@mand282) reported
@santanderuk they way you interact with clients can have a long term effect, my mortage runs out in 2 years and I won't be renewing with you. I will wait a few years to change my bank account too as too many swaps is bad for my credit rating. Be mindful of service.
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Jan Colligan
(@JanBColligan) reported
@santanderukhelp This is totally unacceptable for a company the size of @santanderuk for me a shareholder to be unable to access statements and be told to try another browser, don't use WiFi etc. The problem is with you. The link to view statements goes to FAQs. Shambolic unfit for purpose
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Rifat Erdem Sahin
(@rifaterdemsahin) reported
@santanderukhelp is there an online service in @santanderuk ? I would like to learn if closing the car loan would improve the loan score which i could not sort out with @HSBC_UK
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Jim Thompson 🇬🇧
(@c4ajt) reported
@santanderuk I’ve been a Santander customer for years but it puts me off the brand these two absolute payasos!!🤡🤡🤡🤡
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Denis MacShane
(@DenisMacShane) reported
First of all @santanderuk close down 2 branches I used so need a train journey to get to one. Now no one answers their phone. Is there a bank that serves customers?