Is Santander down in Catford, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Catford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Catford, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, London, City of Westminster, Romford and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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angie murray
(@itsmemurray) reported
@santanderuk extremely dissatisfied with your service, requested replacement debit card on 9th May! As lost ours…. Still waiting… spoken to ‘help’ desk twice who suggested we order it again! & start the process off again! Think it’s time to move mortgage etc somewhere else
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Sarah-Jane Gritt
(@Grittsa) reported
@santanderuk shocking customer service from you today from someone who has been a customer for over 50yrs!
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Lesleysdaughter#DontlistentoBoris
(@4r5ty69) reported
@santanderuk Well it bloody well isn’t up and running. My daughter and 8 year old granddaughter have had no access to their account since Friday! My friend also cannot transfer money from his account! What the hell is going on?
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Tony Dyson
(@tony_dyson_) reported
@santanderuk @santanderukhelp Congrats. You’ve suspended my PoA access to my aged mum and mum in law accounts and because I could only provide details of just one transaction I fail security and need to ring again tomorrow WHEN I STILL WONT KNOW DETAILS OF TXNS.
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Ian
(@veteranracer) reported
@santanderuk My card isn't. You have cancelled it erroneously. I can't spend all my time waiting for you to answer. Please treat this urgently as I am Brazil with out access to money
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Zoha Abrar
(@ZohaAbrar) reported
@Abrarbwp @santanderuk @santanderukhelp This is disgusting. This bank do not even provide back your own money which one earns with a very hard work. Their customer service is not just poor its pathetic.
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT bank with @santanderuk been waiting since 17/05/2021 for a security call back from to them declining me buying a car when I have the funds!! Also 2nd decline 19/05/2021 different payment still waiting over 24 hours!! ZERO CUSTOMER SERVICE AND THEY LIE! TIME FOR ACC SWITCH!
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Lesleysdaughter#DontlistentoBoris
(@4r5ty69) reported
@santanderuk Why can’t we access our money, this is so wrong! Have you been hacked?
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JMBThompson
(@JMBTompson) reported
I am unable to access my back account using the @santanderuk app. Is anyone else having this problem or is it just me?
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Naomi Roberts
(@naomirLDN) reported
@santanderuk Help! My mortgage offer has been approved but isn't being released and we can't work out why. We're set to complete next Friday, living in an airbnb and I'm about to burst with a full term baby😳 Everyday we're told the offer will be with us next day. What can we do?