Santander status: access issues and outage reports

Problems in the last 24 hours in Catford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Catford, England

The most recent Santander outage reports came from the following cities: Newham, and City of Westminster.

City	Problem Type	Report Time
Newham	Mobile App	21 days ago
City of Westminster	Transactions	1 month ago
City of London	Mobile App	5 months ago
City of London	Transactions	5 months ago
Southwark	Mobile App	6 months ago
Southwark	Mobile App	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

• 
  Paul McCann (@BigestPaul) reported 7 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Jen (@jenofthejenjen) reported 22 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Chris Romer-Lee (@chrisromerlee) reported 30 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Mark Thorley (@MarkThorley1) reported 36 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  Grace Cuddihy (@GraceCuddihy) reported 42 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  Judith Hall (@judithhall67) reported 45 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Mrs L (@jo_1lesley) reported 49 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Mrs L (@jo_1lesley) reported 50 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Tony ****** (@tonysupernova) reported 57 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rhoda roberts (@adhorstrebor) reported 5 minutes ago

  @santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?

• 
  Chris May (@cp_ma24524562) reported 5 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  Evee Carr (@EveeCarr) reported 7 minutes ago

  @santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.

• 
  Simon (@aSimonDavies) reported 7 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  Gray Schofield (@gray_schofield) reported 9 minutes ago

  @santanderuk I opened a cash Isa on 29th April with the plan to transfer an Isa into your account. I was told I'd get a two letters for my log in details in 7 days which I still haven't received. I was told I would get a £200 evoucher for doing this. Now you've ended this offer

• 
  Technicslover (@technicslover) reported 11 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  ADUK2025 (@ADUK2025) reported 12 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  A.G.W. 🇬🇧 (@agw1437) reported 13 minutes ago

  @hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.

• 
  KATT INTERNATIONAL (@KATT_INTL) reported 17 minutes ago

  @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA

• 
  jo (@5arstudent) reported 20 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.