Santander

Is Santander down in Catford, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Catford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Catford, Greater London, England 03/04/2026 06:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Catford, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hanimp123 Lord Brodie P of Scottyland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hanimp123) reported

    Know wonder people don’t go to banks anymore if that’s the customer service you get @santanderuk … not that you would be bothered but you just lost a potential customer 😡

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp Truly despicable - you should remove the ‘help’ from @santanderukhelp . I am APPALLED @santanderuk. Who do I send the conveyancing bill to for the legal fees for my sale that can’t happen due to your unwillingness to remedy your mistake?

  • Idgordon7virgi1 Cosmo (@Idgordon7virgi1) reported

    @stoner1968 @santanderuk My wife was on the phone to them for 2 and a half hours but after two trips to the local branch in a town 7 miles further away from my local branch (that was shut down) our access to our own funds have been happily restored 😢🙈 Murder polis. Closing all our accounts.

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp If you were ‘sorry’ you would help. I’ve given you the information - all you need to do is communicate that to the relevant department and instruct them to HELP. However you choose not to @santanderukhelp @santanderuk

  • rinnie1984 Erin Coleclough (@rinnie1984) reported

    53 minutes and counting @santanderuk this is awful.... How can nobody be available to take a call? My question will take moments to answer...... Glad I don't bank with you for my current account

  • Jossys_Giants86 HIRB082119 (@Jossys_Giants86) reported

    @robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk so here we are 14 days on!! 14 calls, 2 bank visits, 4 emails, 8 tweets AND STILL NO PHONE CALL AND BLOCKED FROM MY EARNINGS. Fined again by school! No one bank with Santander, NOONE. They block accounts and leave you penniless and lie FACT

  • jssibley James Sibley (@jssibley) reported

    Do NOT use @santanderuk for your mortgage.Errors happen and then they don’t rectify even though it’s URGENT. They ruin house sales and lack professionalism and compassion. Do your job @santanderukhelp #donotusesantander

  • rinnie1984 Erin Coleclough (@rinnie1984) reported

    Currently been on the phone for 36 minutes and I'm still waiting for someone to actually answer.... @santanderuk not your finest service is it? 😕

  • jssibley James Sibley (@jssibley) reported

    DO NOT use @santanderuk for your mortgage. Errors happen but they take weeks to remedy them and show NO urgent @santanderukhelp are unprofessional. @santanderuk cost vendors money when they make mistakes and ruin house moves and sales