Santander

Is Santander down in Catford, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Catford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Catford, Greater London, England 11/21/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Live Outage Map Near Catford, Greater London, England

The most recent Santander outage reports came from the following cities: London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulieb668 Pauline6668 (@Paulieb668) reported

    @santanderuk help me by making it easy to book an appointment in a branch online please! I just cannot find where to book and getting a tad annoyed.....😫

  • BunyardAlison Alison Bunyard (@BunyardAlison) reported

    @santanderuk How do i get to contact Mike regnier please , my sons complaint has been handled appallingly from a lost letter that was signed for and didn’t make it to fraud team to lack of communication via letter and then a letter arriving on the 4/8/ 22 dated 17/7 just terrible .

  • rachelandrews86 Rachy 💛🇬🇧 (@rachelandrews86) reported

    @santanderukhelp I cant block it as it doesn't give a number just 'SantanderUk' I will forward to the email address gladly 👌

  • awawithefayries Bev Doherty💙 (@awawithefayries) reported

    @santanderuk despite living in France for 3 years and regularly transfering money from her UK a/c where her pension is paid to her French a/c you have AGAIN blocked my Mum from her online a/c! You do this every few months. She is at her wits end with frustration! Please help

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @santanderuk appalling service today. Unable to speak to a mortgage advisor in branch? Who made this decision and how are they still apart of your company? Decision can only have been made to provide no service to customer and remove local jobs

  • Bunnyaimee Aimee T 🐇👸🏼👩🏼‍🦽 (@Bunnyaimee) reported

    Jesus..just spoke to the most patronising bloke on @santanderuk customer service line. Idk if hes having a bad day or just thinks im stupid for not knowing something but christ..what ******** was his problem...

  • spursmad5 spursmad (@spursmad5) reported

    @santanderuk pathetic company… its plastered all over your website that I don’t need to notify you if I go to Europe, and then you decline my hotel bill in Italy… what’s the point of having your card? I have issues every time with you

  • CrystalTheatre_ 𝙲𝚛𝚢𝚜𝚝𝚊𝚕 𝚃𝚞𝚛𝚗𝚎𝚛-𝙱𝚛𝚒𝚐𝚑𝚝𝚖𝚊𝚗 (@CrystalTheatre_) reported

    @santanderuk I have given my evidence to be photocopied several times as well as emailing it and yet it’s not on the system every time I phone to check the progress of this happening. You have let me down as a customer with 4 promises to get this done being left unfulfilled

  • thomas_jaki Thomas Jaki (he/him) 🇪🇺 (@thomas_jaki) reported

    Today (day 7) I finally got access to my @santanderuk account again. No notification, apology or anything. Instead a mortgage repayment on the account for an already fully repaid mortgage with them!

  • SSITR_nft $$ITR $QUAD (@SSITR_nft) reported

    @santanderuk can you send me the fraud team email I’ve been on hold forever and you webchat robot is not helpful. I need to send you documents. I am not a customer