Sky Outage Report in Shelf, Calderdale, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Shelf, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shelf and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (46%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shelf, Calderdale, England
The most recent Sky outage reports came from the following cities: Leeds, Elland, Cleckheaton, Bradford, Halifax, Shipley, Huddersfield, Dewsbury, Pudsey, Batley, Keighley, Ilkley, Bingley, Otley and Todmorden.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shelf, England
Latest outage, problems and issue reports in Shelf and nearby locations:
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Dale Hirst (@dale_hirst) reported from Kirkburton, England
@SkySports Wow. Disgusting to think anyone could send or say these things but of course they do. How sad, that last comment, just awful. Well done @SkySportsNews & @SkySports for highlighting it and standing up to the idiots #WorldMentalHealthDay #StrongerTogether #hatewontstopus
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Woody #LUFC (@Wood_V3) reported from Leeds, England
@mowglib @SkySports I agree, offside is offside whether it's 1mm or 10m BUT the issue here is a) the area of arm the line is drawn differs from 1 player to the other & b) you cannot know if the defender the other side of PB is further back. It's pure guesswork. So the onfield decision should stand
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Jon Newsholme (@jonnewsholme) reported from Queensbury, England
@SkyHelpTeam is there issues with downloading on demand on sky Q? Having trouble downloading anything and no issues with network connections
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Ollie Walker (@ollie_walker) reported from Horsforth, England
@SkyHelpTeam Just feels like a bit of a fail that I’m paying extra for an improved service and am possibly going to end up losing all service for a day. Would be like upgrading to Sky Cinema and you turning off all the rest of my channels for 24 hours.
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Nick (@MrNickWalker) reported from Leeds, England
@SkyHelpTeam It’s a joke... I only want to cancel bt sport, I’ve listened to hold music for 120 mins with no answer. Before you give me the COVID excuse, we all work in businesses that have to adapt. You have had 7 months.
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James Pearson (@JamesPearson25) reported from Leeds, England
@ILPadrino1994 @SkySports Exactly, wasn’t even a foul. Lad stayed down wanting a foul
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Peter Robinson (@PeterRobinson81) reported from Guiseley, England
@SkyHelpTeam internet has been down for an hour. Any news? I mean it’s not much slower than when it works
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Roy Race (@0ssettTerrier) reported from Ossett, England
Andy Hinchcliffe on @SkySports : "that was a great save" & "that was a poor miss" in the same breath !!?? 🙄
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Roy Race (@0ssettTerrier) reported from Ossett, England
@SkyHelpTeam Thank you for your reply. I appreciate that we are in difficult times but unfortunately I cannot afford to be hanging on the telephone for an hour+ just to cancel my contract (only a couple of minutes wait for your sales team though!?)...
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Jean Barnbrook (@BarnbrookJean) reported from Leeds, England
@SkyHelpTeam hi. Is sky broadband down in Leeds. Working from home and can’t get WiFi. It’s ridiculous and not first time we have had issues.
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Michael Mcaliskey® (@MickMacca) reported from Huddersfield, England
@Alfonsothekent1 @SkySports @bt_uk ******* joke.. Should be giving **** for free during this pandemic
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Jean Barnbrook (@BarnbrookJean) reported from Leeds, England
@SkyHelpTeam why do you keep putting the phone down when I try to phone? My WiFi is down again and it says it’s the link between hub and box. This is urgent as I’m working from home.
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John Palmer (@Jpbfc82) reported from Leeds, England
@SkyHelpTeam Trying to work from home and the internet is down. How long will it be please??
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luke bartle (@lukey3665) reported from Dewsbury, England
@SkyUK when did your call centres or customer services move abroad? Over the years I’ve had a very good experience when having to call you. But not today, they weren’t very helpful@in the slightest and just kept on referring to the website, even though I’d called for a reason
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A-Jay ☯️🧘🏻♂️⚽️ (@AntonySophia13) reported from Leeds, England
@Fennabahce85 @SkySportsPL @SkySports Not waffling and not having to resort to expletives to make my point. No penalty. Nope. Never.
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Andy Ward Stokes (@andyj9196) reported from Keighley, England
@SkyHelpTeam Why does it say connectivity problem but 2 ticks on connection and network ? 😡😡😡😡😡
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Nick Vidamour (@nickvidamour) reported from Bradford, England
If you bring in PPV games then you’ll find most people will cancel and get streams from elsewhere. Money grabbing @premierleague @SkyUK @btsportfootball
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Steven Beckwith (@stebeckwith) reported from Honley, England
Been a @SkyUK customer for 20 years non stop. Impossible to speak to a human to resolve an issue.
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gary (@gpaint74) reported from Leeds, England
Not enough paying for a season ticket n probably not gna get to watch a game all season and paying for a @SkySports subs I’m now expected to pay £15 a game for selected PPV games....whoever has decided that....go **** yourselves 🖕🖕
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David Allen (@DavidAllen1986) reported from Leeds, England
**** off @SkySports making it look like @AVFCOfficial had more attempts than @LUFC. What match were you watching?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SH (@Hinizzl3) reported
@SkyHelpTeam Your checker doesn’t work, it keeps returning an error. We’ve had trouble on and off for weeks and now it’s just not working at all.
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mark flynn (@B19fella) reported
@SkyHelpTeam It’s my mums. On her own at Xmas with no tele now. 30 years with sky never missed a bill, took sky to her new home now this. The fact it was working before the advisor told us to do several resets makes it very annoying!
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Tim Morbey (@Tim_Morbey) reported
@SkyHelpTeam Hi Sky Q customer trying to work out why I’m been sent texts and emails offering me deals for the UHD pack when I already have the UHD pack?
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Colin Taylor (@ColinTaylor84) reported
@SkyHelpTeam Had an engineer come out on Wednesday as we have no Internet, adv it's an external issue and escalated to OpenReach. Adv 48 hours it will be sorted. Very nearly at that point and still not resolved. Can i have an update?
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FPL - Delta Echo Bravo (@FplDeb) reported
@SkyHelpTeam Is SKY stream service down? Calling customer care says there is some issues with SKY glass systems. But can't find a general notice anywhere. Can you please notify?
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emma burns (@burnsy82) reported
@SkyHelpTeam This is all well an good but this was Wednesday and an advisor stated it would be here the following day! So we’ve no tv until at least new year! An all you get is an apology brilliantly service!
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Colin Taylor (@ColinTaylor84) reported
@SkyHelpTeam I havent been quoted 5 days, i was told OpenReach sort the issue in 48 hours. Is this incorrect?
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SH (@Hinizzl3) reported
@SkyHelpTeam any issues with broadband in EN11?
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Tristan Webb (@TrisWebb) reported
Absolutely disgraceful service from @SkyUK - waited in all day for TV installation crew, told now not coming until 11 Jan because we missed 2 calls less than 5 mins apart and will charge us for ‘missed appointment’ when we called back in mins. Do you think this is acceptable?
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gmg96 (@gmg9696) reported
@davidgill201281 @SkySports He was also the 4th official for the Liverpool vs City game yesterday. No var and they were letting blatant offsides go. Refs should never be allowed to officiate games where they live!