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Sky

Sky Outage Report in Wilmington, Kent, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wilmington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wilmington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wilmington, England

The most recent Sky outage reports came from the following cities: Erith, Newham, Southwark, Ilford, Hackney, Woolwich, Dartford, Gravesend, Dagenham, Basildon, Romford, Waltham Forest, Coldblow, Tower Hamlets, and Bexleyheath.

CityProblem TypeReport Time
Erith Wi-fi 5 hours ago
Newham Internet 8 hours ago
Southwark Phone 19 hours ago
Erith Wi-fi 24 hours ago
Ilford Internet 1 day ago
Hackney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wilmington, England

Latest outage, problems and issue reports in Wilmington and nearby locations:

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @SkySports Terrible goalkeeping. End of...

  • PhilSCarter
    Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • hodadr
    Ade H (@hodadr) reported from East Ham, England

    @skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.

  • Kentishhomer
    Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    @snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • PawelSzpinek
    V19💜🏈💛 (@PawelSzpinek) reported from East Ham, England

    @NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    @saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shoequeen1971
    Fatimah Kopp (@shoequeen1971) reported

    @SkyHelpTeam Landline & Broadband not working since yesterday and tv dropping for 2 months plus!

  • Stephen_mancity
    Liverpool and Manchester United Fan (@Stephen_mancity) reported

    @Hygrid241 @SkySports - support LoserPool

  • itsdecided
    thisisme (@itsdecided) reported

    @SkyHelpTeam Nicole just replied with understanding my bills link, I already mentioned I see the bill in Sky App means I know my bill , there is no help I cannot see any help there , please let me know how can I contact the Billing team ?

  • PhilipSwan
    Philip (@PhilipSwan) reported

    Sky broadband is having a mare this morning. WiFi to router is fine, but broadband keeps dropping. Phoning for support gets no human to help, and the automated suggestions are a joke. @SkyHelpTeam it’s happed 6 times this morning already..please talk to me!

  • DavidBracken2
    David Bracken (@DavidBracken2) reported

    @SkyUK thank you for sending an engineer for the 2nd time to install my sky service. Oh yes they're not allowed in so why send them when you were told by the 1st engineer that attended that you cannot access my property. Waste of my time the engineers time

  • katylou2009
    katy biggs (@katylou2009) reported from Bishop's Itchington, England

    @SkyUK is your live chat not working??? So hard to get through to you to get quick answers when your not able to talk!!! 🤬

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @SkyHelpTeam What is your native language? Hungarian? Bulgarian? After ALL I've said, you now ask me if I have an issue that you can help me with???!!!!

  • shivmeaker
    Shiv Meaker (@shivmeaker) reported

    @SkyHelpTeam Ok. What’s the direct number to call to sort a constant issue which no one seems to ever be able to fix with my broadband that’s neither reliable nor superfast inspire of your promise 🙁

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @SkyHelpTeam I tried every which way to find a facility to cancel the contract within the 31 days cooling-off period but there is no facility to do this.

  • _mrsee
    Serena's Body Double (@_mrsee) reported

    Another day, and another ******* issue with the @SkyUK WiFi