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Sky

Sky Outage Report in Wilmington, Kent, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wilmington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wilmington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wilmington, England

The most recent Sky outage reports came from the following cities: Hackney, Sevenoaks, Poplar, Erith, Newham, Southwark, Ilford, Woolwich, Dartford, Gravesend, Dagenham, Basildon, Romford, Waltham Forest, and Coldblow.

CityProblem TypeReport Time
Hackney TV 19 hours ago
Sevenoaks Internet 1 day ago
Poplar TV 2 days ago
Erith Wi-fi 2 days ago
Newham Internet 2 days ago
Southwark Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wilmington, England

Latest outage, problems and issue reports in Wilmington and nearby locations:

  • GleedSteve
    Steve Gleed (@GleedSteve) reported from Aveley, England

    @SkySports @SkySportsNews the next countdown clock I want to see is for the job of the idiot who decided to put one up regarding @buryfcofficial @OfficialBWFC absolute joke to do that , now give them some of your millions you rip is off for every month

  • Sarahjane411
    Sarahjane Dipalma (@Sarahjane411) reported from Ilford, England

    So @SkyHelpTeam are ignoring my plea to help..... really great customer service I’m experiencing. I guess they really want me to phone them on the phone that’s not working!!!!!!!!!!!

  • Becsmas
    Bex Mason (@Becsmas) reported from Crayford, England

    @SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    Surely I can’t be the ONLY PERSON who CONSTANTLY has issues with my @SkyHelpTeam @SkyUK

  • StevanoHallo
    Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • DickieHall
    Richard Hall (@DickieHall) reported from Walthamstow, England

    @SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.

  • skipratmedia
    craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky

  • lnrmoss
    Eleanor Moss (@lnrmoss) reported from Eltham, England

    @SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Bromley, England

    This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • daniel_smith93
    Daniel Smith (@daniel_smith93) reported from Stratford, England

    @SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.

  • jonessoares
    JONES SOARES (@jonessoares) reported from East Ham, England

    @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

  • craigchuter
    Craig Chuter (@craigchuter) reported from Romford, England

    Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!

  • Frances69992546
    Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • NicoleBennett88
    Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • 1bigsarah
    Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GaleofDusk
    Pau (@GaleofDusk) reported

    @SkySports micky mouse tournament . dont care. beating countries struggling hard with virus and poor football infastructure. dont ever compare this win to anything. like what even is that tournament its same as watching seria B of brazil.Cause most player of the tournamnet play there anyway

  • lou89
    Sarah 💕 (@lou89) reported

    @SkyHelpTeam hi, I raised a compliant last week and was told by an advisor on Friday that somebody would be calling me Monday 5th regarding it. No phone call received yesterday - why? The customer service I’ve received from Sky has been absolutely appalling

  • yidspur1981
    michael squibb (@yidspur1981) reported

    @SkySports Don't be stupid. He's French ffs

  • shanksycj
    Chris Shanks (@shanksycj) reported

    @nataliesawyer @SkyHelpTeam Yes we have had this issue the last week, it’s a joke, you then get told by sky they can come out in a month as they are busy.

  • RodgerHall11
    Rodger Hall (@RodgerHall11) reported

    @DiscoMirror @SkySportsNews Totally agree… @skysports news has gone down the pan… awful presenters and pundits now …

  • RonaldHearne18
    Ronald Hearne (@RonaldHearne18) reported

    @SkyHelpTeam I have already got some help on one occasion from your team. I never experienced anything like the problems from Three mobile.

  • BLOOD202
    Stephen (@BLOOD202) reported

    @SkyHelpTeam There's nothing here to help me return old items, why is this so difficult

  • BGenworld
    Premier League Virgin! (@BGenworld) reported

    @SkyHelpTeam Ended the contract couple weeks back. Couldn't be asked with the high payments and lack of service of the engineers.

  • nburton10
    Neil Burton (@nburton10) reported

    @ITheKTrainI @SkySports The show is complete muck, it’s hard to see the target demographic, because it can’t be people with a modicum of intelligence, such banal crap. We deserve a refund

  • wesm79
    Wes (@wesm79) reported

    @SkySports Threaten to void the contract. Problem solved.