Sky Outage in Wilmington, Kent, England

Had problems with my Sky Broadband the last 3 days, if I’m honest Sky have the worst broadband there always seems to be a new issue🙃 need to switch ASAP @SkyHelpTeam

@SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky

@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

@SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@GMixture @SkySports Awful challenge

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

I like how SkySports Watford-Arsenal prematch programme consists of nothing but Jamie Carragher wanking over Liverpool. In his horrible Scouse voice.

@SkyHelpTeam I am told they contract out engineers so it's not their fault or problem if they don't do their job! Outrageous!!!!!!

@SkyHelpTeam I hve been a customer 4 20+ years. I had the worst experience of any service provider! RUDE & unhelpful-cancelled my contract!

@SkyHelpTeam Thank you but we cannot check because I don’t know the details to login because the I am a tenant I am not the owner

@SkyHelpTeam internet down e3

@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

You would never know Alan Smith was a former Arsenal player. That’s what impartial commentators are supposed to sound like. Take note Jamie Carragher @SkySports @Carra23 #EVEARS

Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

Sky Q does not work with Fibre Optic cables, and Sky are ignoring the problem, despite being aware of it 😱@SkyHelpTeam

Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam

Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam

@SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

@MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon

@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

@SkyHelpTeam is internet down in SE20. Have no connection this morning

@SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

@SkySportsWWE @SkySports sound issues on Smackdown feed.

@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

So this is the worst Super Sunday ever. Thanks @SkySports

Another game @SkySports hyped up with all this “10 past 2” bullshit and another shit game to add to their collection

@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

@SkySports why do your channels 409 and 403 always have digital breakup, yet the same event wether it’s cricket or football showing simultaneously on channel 404 doesn’t have any issues.

@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.

@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

Have that you little ****. Alan Smith, skysports, Michael Oliver. Its not working.

@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!

@SkySports have had a mare again. Might cancel my subscription and just stream all the footie.

@MalcolmWaldron1 @jordie_gilmore @DonaghyJonny @MatchroomBoxing @MichaelHunterII @SkySports @DAZN_USA The very same. He’s got a decent boxing record but it’s against plums. He’s isn’t a bad fighter altho I’m not sure about him as a boxer. He is tough tho

Never not funny watching them cheating Aussie bastards crying on SkySports news.. hope they get a right load of shit on return to England game today for World Cup warm up #Warner #Smith

@SkyHelpTeam Hi my Sky Q box + 2 mini boxes aren’t working / says unable to find network ... please help 🙏🏻

@leo15796 @SkyUK I think it's sad how the business models work today - companies don't recognise loyalty anymore. You're a customer as long as your contract lasts then you're expected to shop around in the shark pool looking for a new deal or be charged a massive increase.

@robsnodgrass7 Cancel your sky,we all know your only after a discounted monthly sky bill snoddy @SkyUK

Shame on you @SkyUK and your stupid anchor ...... you don't deserve such media space in our country....

@SkyHelpTeam are you guys/Scott Young/SkySportsF1 so so so bloody minded and ignoring all the thousands of tweets a d complaint that we want @tedkravitz back in his normal role. #SkyF1

@SkyUK the new changes coming in if your broadband fails you get 2 gb added to your piggybank on skymobile my internet was down for two and a half weeks we didnt even get any compo something not right some where

@MatchroomBoxing @MichaelHunterII @SkySports @DAZN_USA I couldn't look that bad if I tried

@SkyHelpTeam please please please fix your dangerously bad internet in the South London Area. Why is my internet so bad that I can’t even open an app on my phone without my internet connection dropping while gaming. Fix your shit it’s embarrassing