Sky Outage Report in Wilmington, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Wilmington, Kent, England
The most recent Sky outage reports came from the following cities: Newham, Hackney, London, Ilford, Erith, Dagenham, Welling, Southwark, Tower Hamlets, Orpington, Gravesend, Grays, Basildon, Dartford and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Newham |
TV | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wilmington, England
Latest outage, problems and issue reports in Wilmington and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@SkySports Terrible goalkeeping. End of...
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Priscilla john
(@Prissyjoh110) reported
from
East Ham, England
@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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MR DAX
(@HussDax) reported
from
Ilford, England
@rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MJ
(@mj____10) reported
@SkyHelpTeam hi do you support with broadband problems/complaints?
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Paul
(@FilthyUKing) reported
My @SkyUK broadband is terrible. Been dropping randomly for days. Called yesterday no fix so ended up upgrading to fibre as it's cheaper than what I'm paying now. Have to wait two weeks though. Can I cope that long?? @SkyHelpTeam
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Monty is having a breakdown
(@montiefletcher) reported
@SkyHelpTeam can you check if payment on my account has been taken as there is been an issue with clicksafe today.
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Anthony
(@fleet29) reported
@SkySports Should never been allowed in super league in the first place
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Stu¡e
(@discostu_1980) reported
@JaiP72 @MichaelBridge_ @SkySports is an absolute joke nowadays. Completely unprofessional, tabloid style rumour mongers and **** stirrers of the highest order. Unwatchable punditry on their match broadcasts, "analysis" purely designed to provoke and their daily SSN studio filled with biased nobodies
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David
(@daveyashleydee) reported
@SkyHelpTeam No connection to the hub. My neighbours internet is also down.
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Paul
(@FilthyUKing) reported
@SkyHelpTeam That's exactly the issue. It's ok for periods of time and then drops. Fine at present but likely to drop again if the last couple of days are anything to go by. Will call if it drops later and hope it can be resolved.
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Ridwan
(@Ridwan_817) reported
@olywal @SkySports As the Cafe guy never say anything ....... April fool but Amen to that
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Horse Makovitz
(@Ron_Shirt) reported
@SkyHelpTeam Can you tell me if Sky provides any access for online technical questions based on their service?
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RJM
(@RJM_1986) reported
@SkyHelpTeam why has my TV bill gone up £5 this month? My service hasn’t improved, the products haven’t improved, its got worse, more repeats, the same footy match on 3 channels at the same time. For £6 more a month i can get broadband tv and phone with virgin #ripoffsky