Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Wallsend |
TV | |
| North Shields |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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bex
(@bex_davison) reported
i can’t wait a whole damn week between episodes for more succession @SkyUK just send me the whole season on email please
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Libertyfg
(@LibertyofFG) reported
@achtung_davie @SkyUK @SkyHelpTeam Better you than me. Thank **** I ain't bothered yet.
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Caroline Morris
(@CarolineMcKevit) reported
So @SkySports have had the wrong commentaries on the red button for the whole of the first half, have been told about it, yet failed to fix it or explain why they can’t. Still wrong as we reach the 50th minute. Shocking service.
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OnThe308
(@OnThe308) reported
hi @SkyHelpTeam constant problems with our internet you were supossed to send an emgineer out last month but never did DA7 5DG we have no internet
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Gavin Toussaint
(@toussaint_gavin) reported
@SkySports Why would Man City sign a player in Kane on the decline and who ain’t performing. It’s either his attitude is poor or people ignoring it. What’s the excuses going to be now
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phil.i.am
(@whatphilsaid) reported
can @bez_Beerspotter be on #nmtb every week please? move it to monday nights to make them happy and rename it never mind the bez-*****? (you can have that one for free @SkyUK)
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ThePaddler
(@Northcoastpadd1) reported
@SkyHelpTeam We've been with you for weeks now and still no phone service. It's almost like you actually couldn't care any less.
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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Ben Lewis
(@_lenbewis) reported
@SkyHelpTeam I've had terrible WiFi on the mobile devices in my home recently. It's never usually been a problem until the last couple of weeks! I get better signal when I'm using data out and about than I do connected to WiFi! Please help, thanks!
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ThePaddler
(@Northcoastpadd1) reported
@SkyHelpTeam Still orange light. Still not fixed. Clearly the worst customer we've ever had. Wish we'd stayed with BT.