Sky Outage Report in Pontop, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Washington, Wallsend, Stanley, Durham, Corbridge, North Shields, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV | |
| Stanley |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
-
HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
-
HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
-
John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
-
.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
-
Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
-
Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
-
BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
-
Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
-
Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
-
Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
-
Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
-
pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
-
mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
-
Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
-
Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
-
OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
-
Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
-
Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
-
LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Hussein Hudda
(@hhudda) reported
@SkyHelpTeam Hello how do I speak to someone? It’s all automated when I call. No satellite signal, have done all the steps with no joy. Online it says my web apps will work but they do not. Can you help please. Will I be paying for this extended loss of service?
-
Jon Bird
(@birdyjon) reported
Big thanks @SkyUK for 💩 awful customer service. Been left without internet for a week with no updates and a customer service rep who became irate with me when I told them they were giving me the wrong information. @NHSEnglandLDN worker unable to work at home #customerfail
-
Clare Brown
(@Brown_Clare1995) reported
@SkyHelpTeam Yes I've tried. Whole areas down. Loads of people in the area without WiFi
-
Andy Charlton
(@AndyCharlton14) reported
@SkyHelpTeam is there an internet outage in the eastfield/scarborough area?
-
helicopter squad
(@helicoptersqua1) reported
@SkySports The game has changed and no idea why, i liked it as it was before all this ****. Why is it if you do a bad tackle in first half then its not a booking anymore? But less of one later in game might be? Its a joke. Tackles are a booking or they are not a booking, min 1 to 90
-
lee fogerty
(@leefoggy) reported
@SkyHelpTeam How long will it take to fix this issue as I live in a part in North Yorkshire where I get bad phone signal so need to use WiFi for calls/emails etc
-
Tom Taylor
(@Kippaxboys1981) reported
@SkySports ZERO for everyone who was kneeling down, a national embarrassment!
-
Lisa
(@Lisaexley87) reported
@SkyHelpTeam sky broadband not working, only been a customer a month and now been asked to pay £15 to get someone out?!!!!
-
MrsU
(@liz_blogg) reported
@Brown_Clare1995 @SkyHelpTeam They have clearly known there is a problem for almost 24 hours. Whole areas of the country down. I think the lack of communication is always the most frustrating thing! Grrrr x
-
Clare Brown
(@Brown_Clare1995) reported
@liz_blogg @SkyHelpTeam Not even received a text. Whole areas down.