Sky Outage Report in Pontop, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (30%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Wallsend |
TV | |
| North Shields |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
-
LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
-
Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
-
Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
-
jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
-
Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
-
pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
-
BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
-
Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated
-
Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
-
Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
-
Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.
-
HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
-
Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
-
Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
-
John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
-
Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
-
Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
-
#PiST #CGG #POTW 🌈 #SAFC
(@thenight_worker) reported
from
Sunderland Bridge, England
Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
billy
(@billy07261227) reported
@SkyHelpTeam How about fixing the issues in northampton? Wifi been unusable for gaming (i have the highest package), i am having latency issues with pings up to 1k? hello?
-
SteveP
(@SteveP0908) reported
@SkyHelpTeam Tried contacting customer services absolute joke , I’ll be contacting the cancellation department . Spoke to someone else and they hung up wow
-
Kimmy
(@Scellanis) reported
@SkyUK @SkySportsF1 And when I record the live race so the box goes, oo, you must also want the highlights then, no....why would I wanna watch it twice, worst suggestion ever. And even when you cancel the recording if you see it in the schedule it still goes ahead and records it anyway.
-
Gerry Moore
(@GerryMoore101) reported
My word there are some poor teams in the #PremierLeague and not just at the bottom #snf #skysports
-
jason musgrave
(@editions1) reported
@SkySports The least likeable world champion of all time (though last year was a fix anyway)
-
Mark Hankin
(@8gzd8k76nM) reported
@VeryCisEnby @SkyHelpTeam @FaustFury Firstly they won’t be paying anything because the service isnt active and secondly they’ve admitted working from home and have complained about loss of earnings, both of which are not covered with a domestic broadband product and are actually against TCs so hows about you do one
-
Kimberley Chappell
(@kimberleyp82) reported
@SkyHelpTeam Is it not poor that your download content isn’t all available for the hard of hearing. I pay less for other services and subtitles are the norm.
-
Julie Cliff
(@JulieCliff2) reported
@SkyHelpTeam There was a telegraph pole that was knocked down on the 23rd, which had been replaced on the 27th.
-
John Moriarty
(@JohnyMoz) reported
Can't download anything on @SkyUK - getting download failed remote network problem. You need to sort yourself out a new CDN, sky!
-
lee
(@ruwivus_lee) reported
@SkyHelpTeam Slow workers perhaps? Or just not interested? It's been going on for a good few months, a quick net search will back this up.