Sky

Sky Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 10/21/2025 22:10

October 21: Problems at Sky

Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Newcastle upon Tyne, Wallsend, Gateshead, Consett, Ryton and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend TV
United KingdomGateshead TV
United KingdomConsett TV
United KingdomConsett TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • Bully5HVFC Mark Bullock (@Bully5HVFC) reported from Hazlerigg, England

    @MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported from Ryton, England

    @SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

  • berniemillar2 bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • padderr . (@padderr) reported

    @raomahesh98 @SkySports ... oh christ mashesh lad lighten up to ****

  • 73pie pork pie (@73pie) reported

    @SkySports I predict a farce, Logan Paul being taken to hospital having his arse handed to him. One step down from foxy boxing.

  • sally_ric SR (@sally_ric) reported

    @SkyHelpTeam my internet has been off since 5.30pm yesterday, all the troubleshooting says there is a problem and try again later 😭😭 please helpppp

  • WBrad BradW (@WBrad) reported

    @SkyHelpTeam seems like the planned northern Ireland network improvements are knocking customers off their internet in Scotland.

  • boyer_89 l30¥£R (@boyer_89) reported

    @PaulJac79893601 @SkySports Naaa only reason ill probs watch it to see him ko logan bad wont be paying for it tho **** that ****

  • kinguoni a peaceful man (@kinguoni) reported

    We claim to be free, yet we support the biggest European clubs. Kenyans support clubs in England more than even local clubs. This is what we call neocolonialism. I wish @SkySports would also show a derby between Gor Mahia and AFC Leopards

  • Gus_Angus_1 Gus Angus (@Gus_Angus_1) reported

    @SkyHelpTeam my broadband is down this morning, are you doing maintenance and when will it be back. Postcode is IV30 5PD

  • TurnerThorne1 Turner Thorne (@TurnerThorne1) reported

    @SkySports Sky sports come on this isn’t professional you of all people should know this is a money grab why support it

  • pauljenga Paul Templer (@pauljenga) reported

    @SkyUK had est be thinking of how to keep customers , no champions league , Europe league , wwe & now matchroom boxing Can see sky sports customers cancelling especially as prices only ever seem to rise for less of a service

  • Chintan578 hiddentruth (@Chintan578) reported

    @Plusnet Mine yesterday twit hasnt been answer yet.. what you talking about...look at your broadband, extreamly slow and disconnect every minute.. Biggest mistake to join you and left @SkyHelpTeam..