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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/28/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomWallsend TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • SarahFallows82 Sarah (@SarahFallows82) reported from Ryton, England

    @SkyUK don’t like the new update for Sky Q. Slow and clunky.

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bayla08 David Bayles (@Bayla08) reported

    @danielkent15 @SkyHelpTeam Not sure Sky can fix your dodgy stick 😜

  • Percy2Percy JP (@Percy2Percy) reported from Great and Little Preston, England

    Is there a non child presented option of this game @SkySports? Some of us have kids and hate listening to this level of bollocks, it's not cute, it's ****

  • ChrisLesli1966 Christopher Leslie (@ChrisLesli1966) reported

    @SkyUK you are going to have serious problems get people to renew there contracts after the PDC quarter final match last night where the drunk crowd demonised Price. I would consider your broadcast contract with the PDC 🤔

  • nufc_seb nufc_seb (@nufc_seb) reported

    Anyone else sky sports player throwing up an error? Watched the oldfirm Derby perfectly fine earlier now I’m trying to get the Brentford/Liverpool game up it just errors. #SkySports

  • john_jrw John Williams (@john_jrw) reported

    Is there any game in which the RS are involved in where Carragher isn’t present? Typical @SkySports. Carragher = RS games, Neville on United’s matches and Smith on Arsenal matches. Bias at its worst. #SkySports

  • Jhickman077 Hickmatic (@Jhickman077) reported

    nah wtf is this we get barely any games on skysports n the one we get there is little kids commentating😭😭

  • itsdavidben David Benjamin (@itsdavidben) reported

    @El_Cunto76 @SkySports Yet one wasn’t given? Pretty sure it does work like that as I’ve seen plenty of penalties and fouls not given when the ball has gone. Very different from taking a player down during a goal scoring chance if it’s already gone wide.

  • JonnyPGood1 Jonny P Good (@JonnyPGood1) reported

    @SkySports @Carra23 Imagine paying to watch this ****

  • jamesbowman1807 James Bowman (@jamesbowman1807) reported

    @SkySports @Carra23 @GNev2 Pity this isn’t included with the Sports package. Fail.

  • A_G_89 AG (@A_G_89) reported

    @GNev2 @SkySports Has poor old Klopp managed to rub his two pennies together and pick a team for today? It must be so tough for him only spending about 650 million in the last few years 🙃