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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 11/30/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.

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City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • mwinship64 michael winship (@mwinship64) reported from Ponteland, England

    @SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kearney27044936 Kearney (@Kearney27044936) reported

    @SkySports At least he is alive . Everything else doesn't mean ****

  • Mutley1974 Jo Hunt (@Mutley1974) reported

    @SkyHelpTeam receiving a text telling me you can't fix my account problem is really not good enough!

  • stevefmurray Steve Murray (@stevefmurray) reported

    @SkySports why is it when I’m a customer of 19 years, Sky VIP Diamond status and logged into the Sky Sports app, you force me to watch adverts before every single video? That’s just plain wrong. #SkySports #skyripoff #skysportsapp

  • westzideAFC westzidegooner (@westzideAFC) reported

    @IanBarthorpe @SkySports Because he has to kiss the arse of his new masters. He cannot respect Lewis because he is black but had it been Max he would never said anything.

  • beadle_hand Jeremy Beadle’s hand (@beadle_hand) reported

    @SkySports Hate Liverpool but **** was bluffing! Should stop being a ********* and giving the game a bad name, man ******** up!

  • Dusty96389331 Dusty (@Dusty96389331) reported

    @SkySports Really I mean really ? I’d rather wash my socks than watch this it’s so poor

  • nikkibecks88 Nikki (@nikkibecks88) reported

    Anyone else having problems with @SkyUK I have had two engineers out recently both times the have ‘fixed’ the problem then every time I switch it off and on I have no satellite signal.. over a month this has been going on now! Ridiculous!

  • leeconnor4 lee connor (@leeconnor4) reported

    @Bebbanburg76 @NUFC_933 @SkySports Thats how **** your poor argument is kid

  • chriswilkins478 chris wilkins (@chriswilkins478) reported

    @SkySports sort your app out! terrible, won’t even show fixtures on a saturday!! #robbing wankers

  • AdamBray90 Adam Bray (@AdamBray90) reported

    @Scottyirl @SkySports You do understand they agreed to pay Eriksen x amount to terminate his contract.................