Sky

Sky Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 01/11/2026 16:55

January 11: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham TV
United KingdomCorbridge TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV
United KingdomGateshead TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • danald821 Aldy (@danald821) reported

    I see @BBCMOTD are taking the same stance as @SkySports West Ham actually won that game yet it’s the so called ‘big 6 club’ they’re talking about. #bigclubagenda do you know what, **** it, we don’t need anyone to talk us up.

  • KingMel71600255 King Ike (@KingMel71600255) reported

    @SkySports @HarryMaguire93 We as fans of @ManUtd will never accept this apology. Everything on the part of you guys was just a mess. No amount of words can describe the pains you caused to fans around the globe. #OleOut

  • RobOsborne19 Rob Osborne ⭐️⭐️ (@RobOsborne19) reported

    @Reddevil19721 @SkySports @GNev2 So did City but Souness stills mentions them that’s all I’m saying mate. MOTD yesterday spent more time talking about how bad Norwich were than talking about the Chelsea performance . Just don’t get it

  • Vicmgawe Victor Mgawe (@Vicmgawe) reported

    @Dullahmwinyi1 @SimonBrundish @SkySports This is never a sending off, he clearly kicked the ball.

  • tarasis Robert McGovern (@tarasis) reported

    @SkyHelpTeam do youse do traffic shaping? I’ve had a lot of issues trying to download a 17GB file from my webserver (was trying to get smaller files earlier but speeds had dropped to 30-100KBPS, so I compressed it) & I can routinely see the speed drop from 6MB/s to 1MB/s

  • GazToffee Gaz Hargraves🏴󠁧󠁢󠁷󠁬󠁳󠁿🦍 (@GazToffee) reported

    @SkySports @GNev2 Souness is just a ****. Shouldn't be on TV rude doesn't let the others talk far to loud wants to be centre of attention all the time. #getridofthestain

  • bopeep8 bo peep (@bopeep8) reported

    @SkyUK what is going on with your broadband service, it goes off about the same time every night for hours, its been happening now for weeks, thank god my contract ends next month

  • JoeHockings1 Joe Hockings (@JoeHockings1) reported

    @SkySports Maguire was and is an awful defender for Man United

  • DazGraham22 Darren Graham (@DazGraham22) reported

    @TC38534491 @David56880691 @SkySports What club do you support?

  • DazGraham22 Darren Graham (@DazGraham22) reported

    @TC38534491 @David56880691 @SkySports What club do you support? Whataboutery is bullshit to cover up hypocrisy, fact! They’re far from perfect! in a world where the WC is in Qatar, our government sells arms to Saudi, other terrible states are in football! Why the sudden uproar