Sky Outage Report in Pontop, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, Stanley, Durham, Corbridge, North Shields, Gateshead, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV | |
| Stanley |
Wi-fi | |
| Durham |
Internet | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
-
Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
-
Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
-
Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
-
Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
-
Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
-
Rich Hegarty
(@Hegster1973) reported
from
Consett, England
@ADMusgrove @SkySports and @tntsports it's time to stop having co- commentators who played/support one of the clubs playing. The bias is beyond a joke now. I'm sure most of the TV fans will agree
-
LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
-
🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
-
Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
-
Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
-
Caz8maw
(@Caz8maw) reported
from
Newburn, England
@SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩
-
James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
-
David Forrester
(@shieldsbrief) reported
from
Gateshead, England
@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
dayaana dhar
(@DayaanaDhar) reported
@SkyHelpTeam worst customer care/service. Over an hour on hold to correct an address your system/agent got wrong & cancelled my broadband order. No help only a very complicated system!
-
Caroline Drury
(@CarolineDrury) reported
@SkyHelpTeam any idea what’s going on with the outage of broadband? Service checker says it could take a couple of days!! Not great when on a WFH contract 🥺
-
Ben Ormsby
(@beno13) reported
@SkyHelpTeam Cheers but that’s not providing me any update on timescales etc just that there is a problem, a fact I’m aware of as there’s a lack of internet!
-
Kieran Gallagher
(@kierang76) reported
@SkyHelpTeam @safetywatto Yes, investigation into this is ongoing so as soon as a fix is in place it will be brought out to customers impacted. Thank you so much for your patience with this. This was my reply from sky last night can someone please get this escalated
-
Ian Hobart
(@hobart_ian) reported
@SkyUK Been trying to upgrade our broadband for days but your website and app keep posting an error message ('It's not your fault, it's us!) when I click on 'add'. Any chance you could fix your website sometime soon?? Preferably before we have to change provider...
-
tiger_tennis
(@tiger_tennis) reported
@SkyHelpTeam Full day without wifi when transport system not working to get to office as well…
-
Olivia 🌜
(@Liiivv_xo) reported
@SkyHelpTeam Thankyou, do you have any estimate on how much longer it will be down for? I'm sky glass so can't use my tv or anything right now
-
Jaydee🕊
(@jaydeekelly) reported
@SkyHelpTeam Still not working & it’s been down since 4am this morning!! That link isn’t working either. Maybe some answers other than sending me to things that aren’t helpful, would be more suited to sort this situation out.
-
Clive Roper
(@CliveRoper) reported
@SkyHelpTeam Ref 2380936902 Complaint. Still no replacement Stream remote delivered after a week. Disgusting service.
-
Craig Roberts
(@1ManAndHisBruce) reported
from
Oldham, England
@SkyUK @SkyHelpTeam really looking forward to my new sky Glass TV coming on Thursday after upgrading this morning. Had quite an issue trying to sign the credit agreement but thankfully to a customer service technical urgent managed it. She needs a pay rise for her help fixing it.