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Sky outages and service status in Pontop, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Pontop, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 6:17 PM GMT+1.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 18% TV (18%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontop, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Stanley, Washington, Wallsend, North Shields, Gateshead, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 21 hours ago
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne TV 9 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 12 days ago

Nearby cities with recent reports

Newcastle upon Tyne

3 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • dasmcmillan
    David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • xAlexandraLeex
    Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • toonpete85
    Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • davePnixon91
    Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • judgefudge75
    lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • MickDeNarco1892
    Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, England

    With all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?

  • KJS97_
    Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • silentworks59
    Anto (@silentworks59) reported

    Would @SkySports not make the panel a bit more balanced Boyd and pals are so one sided! A clear handball and they arguing it never touched his hand! #scottishprem #celtic #skysports

  • jonatha54294436
    jonathan baker (@jonatha54294436) reported

    @SkySports Give it a rest Sky ffs! Slow news day!!! I’m embarrassed it happened but the total overreaction is utterly ridiculous. It was a lad with an IPhone, not military grade surveillance equipment. Let’s hope the EFL see sense with a big fine and suspended points reduction. Doubt it

  • BoroHarris
    Harris (@BoroHarris) reported

    @trevorbutlers @SkySports Trev wasn’t alive when Southampton won their only trophy… Sucks to be him

  • stevemor123
    Steve M (@stevemor123) reported

    @tedio74 @SkySports Anyone who got locked in that box on Derby day should never be allowed an opinion on football, ever again.

  • david_darlo7
    David (@david_darlo7) reported

    @huntley77 @SkySports @SkySportsNews That has never been the claim

  • IainFraser51
    Iain Fraser (@IainFraser51) reported

    @nocontextfm1 Complete and utter corruption. Never a penalty in a million years. Laughable of Scottish football #celtic #skysports #SPL

  • Geddyfpl
    Gareth (@Geddyfpl) reported

    @RustyBComedian @SkySports Yeah all jokes aside what an awful decision

  • nadlings
    ***** (@nadlings) reported

    @McLarenF1 this sucks and feels like that skysports thing that tried to "appeal" to females

  • Mufc__Jon
    Jon Fernandes (@Mufc__Jon) reported

    @AFC_Gooner_Mark @l_muffy @SkySports Drive and let him sleep in the car then you ******* retard

  • julieann1987
    Julie Shand- #LovelyBitOfSquirrel (@julieann1987) reported

    @SkyUK my local area is currently being upgraded to 5G. For nearly 2 weeks now I’ve had no signal, if I have WiFi, I can use that but out and about I can’t call or text and no one can call me! I’m expected to pay for this service, what service!? I NEED a working phone