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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/23/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomWallsend TV
United KingdomNorth Shields TV

Community Discussion

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Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gurbi1004 Sheila Gurbi (@gurbi1004) reported

    @SkySportsPL @SkySports 95% only bad news(

  • furiouschin jerry fox (@furiouschin) reported

    @pajemiki @SkySports Mmmmm. So Watford have never tried to kill a game when winning? The real problem started when Dan decided to try and drag Jeff off the floor after being flattened. The clear foul immediately after then caused the brawl. You lost. Deal with it.

  • agaskew Ant (@agaskew) reported

    @SkyHelpTeam Sky TV customer for 17 years and been given a 14% monthly increase. Time to go elsewhere...

  • b184xp7 ßryn (@b184xp7) reported

    @SkyHelpTeam So if I take out Sky Q, I can still use my existing Sky+HD box, right? And if so, I hope this won't result in a drastic change of its software and EPG matching that of Sky Q boxes. Also, I really want to opt out from Netflix if it's never going to be used.

  • Plank_60 Paul Lankester (@Plank_60) reported from Broadway, England

    @SkySports commentate fairly Lerma has cheated again and the referee buys it. Referee has been poor and one-sided @WatfordTalk

  • CockOnBallStory Alan (@CockOnBallStory) reported

    Don’t get Sky broadband. Contacted @SkyHelpTeam to run a test on my as it was super slow. They said don’t trust the ofcom speed tester and use theirs. Which is miraculously double what ofcom report. Lodged a complaint. They opened and closed it within a minute of me on the phone.

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • cmpulisicszn CP10 🐐| Amelie (@cmpulisicszn) reported

    @SkySportsPL @SkySports our jorgi could never 😝

  • Alandevine9 Alan Devine (@Alandevine9) reported

    @sophieeemc @gabmckenz1e @SkySports Telling somebody else to calm down after your original tweet hoping a team bus crashes ffs?

  • JJ92649574 Jordan Jones (@JJ92649574) reported

    @SkySportsPL @SkySports Why players stutter just before they hit the ball ill never know, nearly never works !!!