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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 05/15/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Chester-le-Street, Wallsend, Durham and North Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • NoynamoJr Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • gshurben Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • MrTeaPot1986 Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • timmytimmins sassysealife (@timmytimmins) reported

    @SkyHelpTeam I'm not being paid by my work because of this issue grrr

  • mrmmike MIke (@mrmmike) reported

    @SkyHelpTeam fancy actually providing a service? No internet all day.

  • jules_lowe Julie Lowe (@jules_lowe) reported

    @SkyHelpTeam Also NOT in Lancashire, am in the north west, no internet since 11am, lost a days work. Why can't you provide info on the issue and timeframes for return to service so people can plan accordingly instead of having to sit looking at a box waiting for a light to turn green!!!

  • julia_lippitt Julia Lippitt (@julia_lippitt) reported

    @SkyUK please fix the broadband…or pay for my kids data package, one of the two! The outage is hitting #NorthYorkshire too….

  • ilove2spend Colette Booth (@ilove2spend) reported

    @SkyHelpTeam @SkyHelpTeam broadband been off for us all day (Manchester Stretford area) but been back on for past 10-15 mins or so. No official update as yet, but can we expect service to resume at different times for different parts of affected areas?

  • raymosley raymosley (@raymosley) reported

    @SkyHelpTeam Status is all generic, would be better to know it’s a huge issue so I know not to rely on it tomorrow too - would really help time poor people with family, work etc to juggle. Right now it’s a wait and see with no clue how big a problem it is. Not that you can do much personally.

  • PandoraFay14 Pandora Fay (@PandoraFay14) reported

    @aidaworld @SkyUK @SkyHelpTeam Sounds like a you problem

  • prinbvh Bethan Hollows (@prinbvh) reported

    @SkyHelpTeam @Idylliss This is a joke. You clearly know there is problems across the whole Manchester area and your only response is sending people to a page that blatantly says there is no issues!!!

  • Carl00964495 Carl (@Carl00964495) reported

    @SkyHelpTeam Sky r crap that's y I don't use them

  • Nicolabarbs NJB (@Nicolabarbs) reported

    Can’t even watch tv, internets down, downside of a sky glass tv!! @SkyHelpTeam been off all day! 🤔 still get charged tho 😩