Sky Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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JamieEric
(@DoddsJamie) reported
from
Washington, England
@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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Lee Smith
(@utdlee7) reported
from
Witton Gilbert, England
@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Morris
(@MoSco121319) reported
@SkyUK I’ve just upgraded super fast to ultra fast as part of my renewal. Since, sky internet keeps dropping … is this normal. It’s getting very annoying. About 1 week in, and service is now pretty intermittent - needs sorting !
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Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam @MiserableMackem No. Its still down. Can you please give us all an update?
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Fi Monteith-Preston
(@FionaMonteith) reported
@SkyHelpTeam Hi Emma - no thanks-there is no SLA for business broadband for outages, so not necessarily any better in this situation. So many nearby clearly switched to mobile data that my Sky mobile is running much slower than usual (too slow to be useful for work)
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Gill 🐶 #NHSPay15 💙 #FBPE 🐾⚽️
(@gillg29) reported
@Beamishphotos @SkyHelpTeam May well be. We’re Usworth and still have no Sky phone or internet. Been down since about 10 pm yesterday.
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Kirsty
(@mccrayon) reported
@SkyHelpTeam Hey, I returned my Sky Stream box 29th Dec, but @RoyalMail have had it since then. How do I get my Sky refund if it never arrives with you?
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Liz
(@lilibet1987) reported
@strudledoodle @SkyHelpTeam Although I’ve read other peoples comments about this and they have told them that they won’t compensate for data used because of the outage 😱
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Steve
(@Lowery01) reported
@SkyHelpTeam Any idea how long this outage will last as working from home and losing money and using data
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Isaiah Gere Esq.
(@Isaiah_Gere) reported
@SkySportsPL No they are not, one journalist suggested it and now its news? Bad journalism from skysports
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Nevaeh Wax Melts
(@NevaehWax) reported
@lilibet1987 @SkyHelpTeam Its says on their website its been down in our area since 10pm last night. @SkyHelpTeam can younplease advise when talk and broadband will be back up in Washington?
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jessica forrest
(@jessica88266888) reported
@DropkickMurphy7 @SkyHelpTeam I’m ne37 and mine is still down too