Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Ruskin
(@Ruskin1985) reported
@SkySports why do you never mention sports washing when you talk about Man City the people behind City are despicable 100’s of people suffer abuse from their government each year?
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Zubair
(@AminDrzubair14) reported
@SkySports Arsenal and Tottenham fighting for worst EPL team. Nobody wants to play for them
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Richard Parry
(@bororingo) reported
@SkyHelpTeam I have. The Thursday appointment is clear. The appointment to fix the problem isn’t. This is still ignoring the potential solution that I have a direct fibre line to my house that isn’t being used.
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Catherine O’Nyons
(@CatherineNyons) reported
@NickyCC13 @SkyUK Omg in today’s world where the message is that we should all WFH where possible and you turn off someone full sky access so they can’t work. Nicola not moved yet, no even exchanged. Customer service…laughable!!!!!
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Rachel Harden
(@mummyto2boys) reported
@SkyUK what’s the point of being a loyal customer when a new customer gets better deals? 🤬🤬
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Mikee
(@Mikee_ManCity) reported
@SkySports PSG/United are the only teams who would spend the stupid price Levy will quote.
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Seany
(@seanybizzle) reported
@SkySports I have never seen such an agenda to sell a player in my whole life. I ******* wish they had just given the premier league rights to someone else so I didn’t have to hear this dross every day
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Tracey
(@Tracey76775501) reported
@SkyHelpTeam Hi, how do I book an engineer? My internet is down, and the online connection test says I need an engineer to investigate. But I get an error message that booking is unavailable. Help!
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Phil Johnston
(@PhilJohnston17) reported
@SkyHelpTeam No. Not interested... have called in so many times. Explained my problem so many times. Last time I called I even got told to don’t supply my broadband!! I’m not going through the mental torture again. Sky SHOULD keep promises and so what they say.
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matt creed💙
(@MaffCreed) reported
@SkySports Ffs ain’t you lot got anything to talk about I’m sick of hearing about it , we gonna get this **** for the next couple months .. have a day off 🤨