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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/10/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • staceyloweryy2k stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • a_scotty1892 Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • smudga27 Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • HarrietWalshaw Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • amsterdam_phil Amsterdam Phil (@amsterdam_phil) reported

    @SkySportsPL @SkySports I understand how you feel I too was having this issue few days ago but thanks to #charles_bermech on Instagram he was the one who came to my aid, the customer support was unable to help instead they auto responded to my complaint

  • sparks1886 Sparks1886 (@sparks1886) reported

    @GoonerBlock @SkySports That’s cos he’s never wrong. There’s always a caveat that I said that anyway. Trying to be too clever

  • shaunkelly1977 SHAUN KELLY (@shaunkelly1977) reported

    @SkyHelpTeam is there an issue with Sky broadband? Internet been down all morning and reset router and did troubleshooting, still not working

  • ranjitnair911 Ranjit Nair (@ranjitnair911) reported

    Pathetic service by @SkyUK sky braodband @WeAreOpenreach . I was supposed to get my internet on 27 Feb and I haven’t got it yet , I am without internet due to the apathy by sky and openreach..disgusting

  • PhilAkersGolf Phillip Akers (@PhilAkersGolf) reported

    @SkySports please sort your golf section out on the app, it’s sooollo bad.

  • ELECTRO_JF ELECTRO ⚡️ (@ELECTRO_JF) reported

    Watching @GNev2 yesterday was like a standard day at work for me… starts off well, then goes rapidly downhill after dinner time… having a co-worker like @Carra23 doesn’t help either! Up the red men #YNWA #7UP #SkySports

  • tomjoyce91 Tom Joyce (@tomjoyce91) reported

    @SkyHelpTeam is the internet down in M22

  • cfcasa Asa Clark (@cfcasa) reported

    @SkyHelpTeam hi. I need to cancel my broadband contract. My internet is shockingly slow & my IT team at work have said I need to get a different provider. What number do I call please?

  • Icatgbl Tom Toolan (@Icatgbl) reported

    Appalling Customer Service at Sky Broadband @SkyHelpTeam Order cancelled & you still took over the line, now no Broadband why why why @SkyHelpTeam

  • dyfan_lloyd Dyfan Lloyd (@dyfan_lloyd) reported

    @SkyUK After being a loyal customer of Sky for many years having my broadband, mobile and sky q package have recently been lied to, to lock me in a sky TV package for 24 months without the benefits that was offered to me.