Sky Outage Report in Pontop, County Durham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Wallsend, Gateshead, Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Wallsend |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan - XIIShadows & Football Chatbox
(@Ryan_ms28) reported
@FPL__Raptor He is only there to get skysports the clicks. He talks something stupid and we all then talk about it and then sky just profit.
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Ash Fisher-Woolford
(@AshWWoolford) reported
For anyone else with @virginmedia as per usual the red button services are down on @SkySports but you should still be able to watch on virgin go app.
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Olivier Hastings🇿🇲🇨🇭
(@Mosetelly) reported
@SkySports @GNev2 Liverpool think they'll never lose that's why they're behaving like that. It may not be today, but they'll surely lose some games.
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Jake Reddington
(@reddington_jake) reported
@SkySports @GNev2 Oles never deployed a pressing tactic cause he doesn’t know how he’s that useless. We weren’t pressing before Ronaldo came and even he doesn’t play today, we won’t be pressing anyway. Oles the problem with Man Utd not Ronaldo.
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TheMaN
(@TheMan4o) reported
@SkySports @GNev2 There’s nothing wrong with Manchester United, the problem is ole. And Liverpool isn’t any better
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Get Glazers Out🐝🔰🔰
(@pau1luvsutd) reported
@SkySports @GNev2 Still trying to protect the inept manager and coaches, this squad needs a top class tactical manager and coaches to coach a philosophy we have the players but a poor manager and useless coaches #OleOutNow
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avillafan.com
(@Avillafan) reported
@FabledSage @SkySports @GNev2 I enjoy this. The problem with sky is this conversation happens to much. I wish there was passionate pundits during all games for all sides
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Alun davies
(@DaviesAlun3) reported
@zoeg10 @SkySports @GNev2 To be fair ,that is the problem Solskaer hasn’t used any tactic
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adam crowe
(@crowey1991) reported
I'm baffled by @SkySports doubting Ronaldo almost talking about him like he the problem. He can't run the channels. That guy can do whatever you won't him to do 🙈 he's not exactly in bad shape he's 34 but probably the fittest 34 year old on the planet lol.
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Mickied
(@Mickied1) reported
@SkySports ****** hypocrite, He alongside the future King of UK were devastated when our bid was beaten by Qatar and the corrupt backhanders, Now he's jumped on the bandwagon, **** Him.... I hope William is following this, make sure his knighthood is gone for good..