Sky

Sky Outage Report in Pontop, County Durham, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 01/28/2026 09:30

January 28: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Washington, Wallsend, Stanley, Durham, Newcastle upon Tyne, Corbridge, North Shields, Gateshead, Crook, Boldon Colliery, Chester-le-Street and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomDurham Internet
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • beatts_70safc Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • gre3ny6 John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • smudga27 Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • CompaneroDave David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Keeeeegurrnnnnn KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • HarrietWalshaw Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • a_scotty1892 Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DoyleScotland Thomas Doyle (@DoyleScotland) reported

    @SkyHelpTeam Hi, I have completed this a few times today. It states that there is no issue with our area which there clearly is. It did the same on Friday when it was out until Sunday evening and it was found that there was an issue.

  • brandon51321687 Brandon Baxter (@brandon51321687) reported

    @SkySports Why did they have to ask the rangers manger about the Celtic manger it’s got **** all to do with them tbh

  • ChrisP1176 Chris Phillips (@ChrisP1176) reported

    @SkyHelpTeam Mobile wasn’t working either! It is fixed now though all came back online at about 1015 but was all down for 90 minutes.

  • D4BV2C Darren Cooper (@D4BV2C) reported

    @SkyHelpTeam woken up with no satellite signal today. Have tried all the instructions to no avail. Have to wait till Monday 1st for an engineer visit. Why such a long wait? Will I be compensated for this extended downtime?

  • cretevick Victoria M-C (@cretevick) reported

    @SkyHelpTeam I keep having problems staying connected to my broadband with devices I’m using at the back of the house. The router is in the front room & cannot be moved. I’m on the top package & running out of ideas other than to go elsewhere to get better WiFi. Any suggestions?

  • Allthepeas20 Allthepeas (@Allthepeas20) reported

    @SkyHelpTeam Lies. Don't spout platitudes and lies. They can't get me set up, hence why I am on day 8 of no service. The BT exchange is full to capacity. There is no resolution. Ironically you're STILL selling something you know you can't fulfil. It's criminal

  • daicaprice David Evans (@daicaprice) reported

    Some good news, I’m still alive with @Experian and good for a £6 a month contract but the damage is done with @SkyUK Anyone else found out their dead by a credit reference agency?

  • RicWainwright1 Ric Wainwright (@RicWainwright1) reported

    @SkyHelpTeam can you help - I have a student discount code for new customers but I can’t put it in anywhere online and there is nobody to ring. Can you help please?

  • OriginalAiret AiretUTD (@OriginalAiret) reported

    @LiveseyTheo @SkySports Navy Seal level training makes much more sense! I'm not sure if I truly believe the first part, I cannot see Tiger Woods having bad technique without someone advising him to stop. I've played golf for years and my worst injury was raw hands and aching feet after a game!

  • TomDean86 Tom Dean (@TomDean86) reported

    @ronhilldo @SkySports Throw dog **** on a stick would be better