Sky

Sky Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 11/25/2025 07:55

November 25: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Consett, Newcastle upon Tyne, Durham, Wallsend, Gateshead, Boldon Colliery, Chester-le-Street, Ryton and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Internet
United KingdomWallsend Wi-fi
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • MrTeaPot1986 Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • NoynamoJr Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • waalli90 Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cookiemcr21 antman (@cookiemcr21) reported

    @SkyHelpTeam Done all that still working! It's still down

  • SteveSt05558896 JIMJ (@SteveSt05558896) reported

    @SkyHelpTeam @Stranger_Things After 6 years I’m leaving sky, Could you explain how from speaking to a customer agent about renewing my contract, and being put through to the retention team the price quoted went up by £10 a month.. I know your wait times are long.. but surely

  • _Steve_B_ Stevø (@_Steve_B_) reported

    @SkyHelpTeam @alec1271 One was from January… It would really help if you told your customers about issues instead of us having to contact you first. You know, being proactive.

  • Katey_Lovell Katey Lovell (@Katey_Lovell) reported

    @sarmackie965 @BBCOne @SkyUK It's on iplayer, we just had the same issue

  • Petersrusling Peter Rusling (@Petersrusling) reported

    @SkyHelpTeam I’ve going thr link to cancel the tickets

  • CraigBanno Craig Bannister (@CraigBanno) reported

    @SkyHelpTeam I have already been told there is a problem which is why i was due to have someone contact me but they havent. I always end up chasing to get an issue sorted but nobody wants to help me solve the problem!

  • QuirkyBirdX jen🧜🏽‍♀️🦕🦩🤓❤️ (@QuirkyBirdX) reported

    Oh it’s just another @SkyUK fail. iPlayer app works perfectly on LG… can’t wait to claw back my £50 a month from Sky when my contract ends in 3 months!!!

  • geoffscott1970 Geoff Scott (@geoffscott1970) reported

    @askparamount @SkyHelpTeam having just spent an hour trying to set up paramount plus I’m finally in although I now have just a black screen with a spinning icon with whatever I choose to watch, as reported by others- please help

  • jamierftighe Jamie Tighe (@jamierftighe) reported

    @SkyUK But when the broadband goes down you have no tv, need to put in my WiFi password every time it disconnects from the tele on that stupid scroll bar instead of a normal keyboard layout that needs to change

  • Oliver_Thorne1 Oliver Thorne (@Oliver_Thorne1) reported

    Just upgraded to @SkyUK super fast broadband and now I can only get broadband in about 50% of the rooms. Has anyone else had this problem?