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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 03/02/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Blakelaw, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • toonpete85 Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • cardguard68 steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyUK my Netflix isn’t working due to the internet. Please help

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • peteward74 peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • linda666wharton Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.

  • MurthaOfficial Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsLeahP Leah (@MrsLeahP) reported

    @SkyHelpTeam Done all that online. I already have a Sky Booster from 2 engineer visits. My Booster is currently next to my gaming PC with a antenna on my Tower and still no connection. Rebooted everything. Ongoing issues constantly. Fed up with it. BT blame Sky. Sky blame BT.

  • jdavidrees johnnyrees (@jdavidrees) reported

    @SkyUK All I ever get is your ****** broadband dropping out constant. Go online to sort it coz you know the customer services will put me in a loop,checks and ringing all the time,then an engineer might turn up and say nothing is wrong with my line or service.absolute joke of a services

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @SkyHelpTeam Hi, yes they are wireless speeds as that is what’s important. I can’t have all my devices plugged in. I could be getting 100’s of mb at the router but if my sky supplied router is unable to turn that speed in to a usable wifi signal then it’s no good.

  • MrsLeahP Leah (@MrsLeahP) reported

    Spent more time this Christmas sorting internet and server issues than actually enjoying the presents @SkyHelpTeam @NintendoUK @PCSpecialist

  • bhoymikey67 Mikey (@bhoymikey67) reported

    @Wyndbhoy67 @SkySports It’s disgusting, thank f I don’t pay for their service and never will.

  • alexisandgareth Alexis Williams (@alexisandgareth) reported

    @SkyHelpTeam I went with this company as I was advised that sky were the provider. So disappointed at the lack of customer care - you are happy to put your name all on their material. You are not even prepared to check if there is an issue and see if someone is working on it in this areas.

  • Prenticejack1 Jack Prentice (@Prenticejack1) reported

    @SkyUK We returned ours after 7 days, had enough of the poor quality of the picture compared to our Samsung. I didn't like the playlist instead of record was a real pain in the ***. Sky Q is far superior IMO

  • copputs47 copps (@copputs47) reported

    @lfcx6x19 @SkySports Yep I understand that but it never works like that

  • ScouseTims ScouseTims (@ScouseTims) reported

    First time I've watched @SkySports pre match- Forgot how bad it is. **** presenter and even worse "guests" dumb and dumber.

  • Bigsamlaughing Big sam laughing at things (@Bigsamlaughing) reported

    @SkySports 1 key stat England are ****