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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 03/02/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomWallsend TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • staceyloweryy2k stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • a_scotty1892 Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • beatts_70safc Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • HarrietWalshaw Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • smudga27 Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MH12CP Mark Harrison (@MH12CP) reported

    @SkyHelpTeam Not working in Eastleigh still. Six hours ans counting....

  • Lyletheonly1 lyle hawkes (@Lyletheonly1) reported

    @SkyHelpTeam I can't get my skyq box to connect to my sky internet, everything was fine till the other day when you had issues with board and, can you help me please??

  • GaVzOfficial GQ© (@GaVzOfficial) reported

    @SkyHelpTeam 8am-1pm was the allotted time I was given. Yes it’s an issue with the internet service we barely have a connection if any!

  • jamie23699 Jamie (@jamie23699) reported

    @IRISHLADS23 @SkySports Must be a terrible feeling

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    @SkyHelpTeam Yes I know otherwise I would of taken it. My point is why £10 more as an existing customer if I want 50gb?

  • irwin_s123 Sam Irwin (@irwin_s123) reported

    @SkyHelpTeam I’ve already been through those steps and the broadband’s still down. I’ve tried calling but reached a dead-end due to their being a problem with the service locally (apparently). Can you confirm that’s the case? Or do I need to escalate the issue further??

  • PubBanterUK Name And Shame (@PubBanterUK) reported

    @SkyHelpTeam @SkyUK still no internet, New Years Eve and I have no tv or access to the internet. What an absolute joke. Nearly 24hrs and no service. I live in Hackney so it’s not like I’m in a remote area for goodness sake.

  • BrendaSoprano Brenda Chenowith-Soprano (@BrendaSoprano) reported

    @SkyHelpTeam hi team, our internet is down in Kingston upon Thames / London - when will this be resolved please?

  • DJ_Soleman ᗪᒍ ᔕOᒪEᗰᗩᑎ (@DJ_Soleman) reported

    @SkyHelpTeam No... bit I have no service at my new address and "no date" for install but must continue to pay. Regardless of future rebates this is awful service.

  • mrlahhh LAH 🧀 (@mrlahhh) reported

    @SkyHelpTeam So I’ve upgraded my dads broadband for him (speeds he was getting for price was insane) but his account online has TV on which he doesn’t/shouldn’t have. He’s really poorly atm and is reliant on internet. Also, can I pay more to have his hub and service on quicker?