Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Jamie Douglas
(@jaydug) reported
from
Wallsend, England
Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Andrew
(@a_scotty1892) reported
from
Annfield Plain, England
Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Picot
(@bdpicot) reported
@SkyHelpTeam Why? I thought that Sky Q boxes and remotes had to be returned when a customer switched to Sky Glass
-
Emma Smith
(@emmasmithjourno) reported
from
Leeds, England
Today marks one week without internet at home - one week since @SkyUK @SkyHelpTeam promised it would take 'two working days' to fix and it was an @OpenreachHelp issue. Still no date for fix, still paying £20 a month for sweet fa, still the stress of being unable to work properly
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John
(@phoenix407) reported
@SkyHelpTeam PS - I would still like you to delve into it further as to what caused the local outage.
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KP
(@KeiranP) reported
@SkyHelpTeam @skytv seems easier to build a rocketship in my bedroom than getting a sky q box posted out. Signal issue however the box won’t update and seems no way to even attempt to see if a replacement box will help outside a 2 wk wait for an engineer #frustrating #SkyQ
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John
(@phoenix407) reported
@SkyHelpTeam I think in excess of 270 submissions on down detector within half an hour should warrant an outage, don’t you? Issue has been resolved now. Can you provide an RFO?
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Emma Smith
(@emmasmithjourno) reported
from
Leeds, England
@SkyHelpTeam Did so, got an automated message that if I was having a problem with broadband, I'd get a text when it is fixed. Not hugely helpful. I'll call again tomorrow, but I don't hold out a lot of hope. Needless to say, as a customer I feel very shoddily treated.
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andrew edwards💙
(@HFeddieHF) reported
@SkyHelpTeam It's an outside issue that open reach is supposed to be sorting out
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Lee Bruce
(@LB_61) reported
I’ll only ever watch the terrible acting for the new @SkySports ad #ONCE awful line up as usual
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Gavin Stark
(@gavstark) reported
@SkyHelpTeam It was the tech team to help my parents out who have a phone line problem. I eventually found the number but not on any part of your own website. Why do sky make it so difficult to avoid contact with anyone other than bots?! Clearly don’t pass on cost savings to customers!
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Lindsay Kilsby
(@Lindsay_Kilsby1) reported
@SkyHelpTeam This complaint procedure relates to programme broadcasting which it’s not it’s about wifi and skys terrible service?