Sky outages and service status in Pontop, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 28, 5:00 PM GMT+1.
- Internet (40%)
- Wi-fi (20%)
- Phone (20%)
- Total Blackout (10%)
- TV (10%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontop, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Stanley, Washington, Wallsend, North Shields, Gateshead, Chester-le-Street, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 4 days ago |
|
Stanley
|
Wi-fi | 5 days ago |
|
Washington
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Internet | 11 days ago |
|
Wallsend
|
TV | 14 days ago |
|
Wallsend
|
Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Linda Wharton (@linda666wharton) reported from Ouston, England@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Sai Penumuru (@sai_penumuru) reported from Shiremoor, England@SkyHelpTeam @SkyUK my internet is not working 😡
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam I’ve managed to sort the problem out
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Pete Hind (@toonpete85) reported from Newburn, EnglandSo @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Liz (@LizH_11) reported from Ryton, England@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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B Sales (@bsales99) reported@premierleague Pathetic schedule changes. They don’t give a **** about the fans, throwing in Monday night football at the drop of a hat to appease the revenue failing @SkySports the sooner that organisation is bust and away from football the better. It’s an insult the way they do it. **** SkyTV
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Shannon • shanylou 🇬🇧🏴 (@shanyloublog) reported@SkySports Please fix the watch function on your app, the audio and picture is out of sync for your stream of the Kopriva v Jodar match!!!
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Sebster™🇾🇪 🇬🇧 (@Sebmeister) reportedSuch a disrespectful thing to say. Unintelligible garbage from Paul Merson. Arsenal would have three games left & City would have 2 games in hand. Only 6 pts behind City still have a superior goal difference Merson being disrespectful as always. When @SkySports hires 💩 pundits
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandMy network at home does not work right i hope u look at this for lymm @SkyUK @SkyCinema Sky it seem there is an error online so know hope u fixing the failed network error am use my date from my so know to make my twitter work and roblox @Roblox
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Damon Miles (@pindog9) reportedAbsolute **** show. Don’t ever tell me that the game hasn’t gone! @SkySports you are a disgrace and @premierleague you are worse than that
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RugbyLeagueonTV.com (@rugbyleagueontv) reported. @SkyHelpTeam Sky Sports + blank screen on Catalans v Leigh. Not good enough. It's about time you provided a proper streaming service then this glorified red button.
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Scott ⚫️⚪️ (@LeDreamboat) reported@SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!
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Matt (@mattmartincouk) reported@mariodc @SkyHelpTeam @SkyUK And that, not unexpectedly is down to BBC. It isn’t a sky message.
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GioP13 (@GioparkZ) reported@SkyHelpTeam Absolute worst thing ever trying to log in to the ‘free’ Disney Plus service. Trying to accept/consent to terms on your yahoo website doesn’t work then 30 mins of messing about trying to link and activate my sky account with the Disney home page. Useless.
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Irvin Giane (@GianeIrvin) reported@FabrizioRomano So assists from corners can make Bruno best in the league. But corner goals makes Arsenal the worst team in the league. Hmm @SkySports