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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Pontop, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, Wallsend, and North Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 2 days ago
Gateshead TV 5 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Wi-fi 10 days ago
Newcastle upon Tyne Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • EllisLandreth1
    Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • iamAfrosamurai
    Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • LeeTheMag
    LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • fredspoon
    pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • Tullic
    OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • Geordie_Shaun
    shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • danielsleeth
    Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • Geordie_Shaun
    shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • iamAfrosamurai
    Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • WickedestWoods
    HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • topazzz9
    Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • strizley7
    Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • SEAMONKEYOO7
    . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • drandyhills
    Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • WickedestWoods
    HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • flipflops1982
    Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • Renegadeangel5
    John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmaharris308
    Emma Chivers (@Emmaharris308) reported

    @MrNickKnowles @QuestTV I'm trying to watch the new series of #HeritageRescue on Sky Glass and it only gets to 33 minutes episode 1 before it stops and doesn't carry on past it. I can't see the end 😢, please fix it Quest TV. @SkyHelpTeam

  • hunterannie74
    Anne Marie (@hunterannie74) reported

    @SkyHelpTeam hi is there a problem with internet in G52 area?

  • ruthhumpherson
    LifewithRuthieH (@ruthhumpherson) reported

    @SkyHelpTeam I appreciate that and have received the article and if all people had the same issue that is one thing but given that @O2 users and other networks have data on @My_Metro why can’t all networks in the interest of safety and well-being?

  • wflintstone13
    wendy allen (@wflintstone13) reported

    @BeautyTies @SkyUK its all to do with your bullying fitters taking instructions from the drug dealer neighbours a customer of yours for 8years plus maybe you should drug test your fitters the excuse was there were trees in his garden i said well he cant have sky then but your fitters continued in

  • mjunaid3415
    Mohd Junaid (@mjunaid3415) reported

    @ClaroClarence @Chels_HQ @SkySports Wtf are you talking about the reporter literally asked him a question. It's not like he went to the reporter and starting waffling about lukaku.

  • thumbdlabean
    David Plant (@thumbdlabean) reported

    @SkyHelpTeam Good afternoon, we have no phone or broadband in RG22 due to local road workers drilling through the open reach cables that provide our service. They are not sure how long we will be without phone and broadband and are talking 4 to 5 days to fix. Can you advise

  • AlfredoGoa
    Alfredo Goa (@AlfredoGoa) reported

    @SkyNewsAust It’s no secret, he talked about it. I remember it. Get your **** together Sky, before you become as crap as SkyUK.

  • crazyfool32
    crazyfool (@crazyfool32) reported

    @SkyHelpTeam not responding to that then. Is this the route you are going down then of treating loyal customers like crap

  • kellynelsonuk
    Kels (@kellynelsonuk) reported

    @SkyHelpTeam @SkyUK #sky mobile my phone keeps saying emergency calls only, no sky network available?! Using the replacement sim....help!

  • DeanLipscombe
    Sir Loinstake (@DeanLipscombe) reported

    @nlbloomer @SkyHelpTeam Apparently according to Sky, it’s an ITV and Arquva problem who are looking into it. Meanwhile try channel 816 for SD version