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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Pontop, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, and Wallsend.

CityProblem TypeReport Time
North Shields Internet 7 hours ago
Newcastle upon Tyne Phone 3 days ago
Gateshead TV 6 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • aliciagraceee
    Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK

  • davePnixon91
    Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • AgingBull73
    Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • simon_garrity
    Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • MOxley95730032
    M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • NoynamoJr
    Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • dasmcmillan
    David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jadeeyroberts
    Jade Louise✨ (@jadeeyroberts) reported

    @SkyHelpTeam I’ve tried calling 3 days in a row and can’t get through to anyone! This company is driving me mad recently! Paying newrly £100 a month for absolute crap

  • lindypaulakate
    Lindy Beaumont-Willard (@lindypaulakate) reported

    @SkyHelpTeam I need help! I've transferred ed your online help thing and it doesn't work. So then I tried the phone call thing, and you're closed. How do I get help on a Sunday evening?! 😭

  • SneakyScoffer
    Sneakyscoffer (@SneakyScoffer) reported

    @UnluckyRalf @ramoncym @SkySports Oh sorry does that mean people that have had them can't have a vocal opinion? My bad... Seems you don't understand at all. Not surprising though the fake accounts never do

  • SeanMODonovan
    Sean O'Donovan (@SeanMODonovan) reported

    @SkyHelpTeam Are there issues in the IP2 area of Ipswich as we can't get a satellite signal?

  • tickers23
    Tickers🦅 (@tickers23) reported

    @KingHenke88 @SkySports ******* Celtic rattled, but irrespective of who played Celtic way off the quality of the PL

  • PrincebcfcPt
    Michael Prince (@PrincebcfcPt) reported

    @SkySports Oh shut up you ****. We had the same problem. We were only allowed 5 loanees etc and frees and we had a points deduction. Suck it up buttercup..least the efl have been good to you unlike brum, Wednesday, Wigan etc. Bloody weetabix head

  • Simonellice
    ellice78 (@Simonellice) reported

    @SkyHelpTeam There isn’t one for the fault I had. Don’t worry, switched off at the wall and back on. Much easier than trying to get help from Sky!

  • footballfibs
    Football Fibs (@footballfibs) reported

    @SkySportsPL Manchester United remain in talks with midfielder Paul Pogba...about his tapeworm problem with hopes to have it sorted before season starts. #PremierLeague #ManUtd #SkySports

  • ModaOnTheGo
    Samara Rizvi (@ModaOnTheGo) reported

    @SkyUK can you let us know why wifi has gone down is DA1 ? Nothing is downloading

  • lindypaulakate
    Lindy Beaumont-Willard (@lindypaulakate) reported

    @SkyHelpTeam how do I get help on a Sunday evening?! I've tried doing your online help service, but it doesn't help. So I did the thing at the bottom that says it doesn't help, so I got a phone number to call. After saying what's wrong, I'm told you're closed. Please help me! 😭