Sky

Sky Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/16/2026 11:30

February 16: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • MoistDavid Moisty72 (@MoistDavid) reported from Birtley, England

    @hunte_ashley @King_of_the_300 @darrenfret @SkyNews @SkyUK Retard ! you want 17.4 million people unemployed

  • GeordieGamerUK TheGeordieGamer (@GeordieGamerUK) reported from Longbenton, England

    @SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.

  • Brett_nufc Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • MoistDavid Moisty72 (@MoistDavid) reported from Birtley, England

    @hunte_ashley @King_of_the_300 @darrenfret @SkyNews @SkyUK You can’t claim the moral high ground you want people who disagree with you unemployed ! All 17.4 million and if you think that I believe you are intelligent and you look down on me you are wrong ! Retard !

  • hulkcass10 hulk cass🔴⚪🔴⚪ (@hulkcass10) reported from Sunderland Bridge, England

    @RileyMay06 @SkySports same old shit from them then mate

  • J_Young90 josh young (@J_Young90) reported from Dunston, England

    Honestly don’t know how @SkyUK can treat their customers and con people every day and get away with it like, absolutely disguisting company. Got to pay to cancel stuff man **** OFF robbing greedy *****

  • J_Young90 josh young (@J_Young90) reported from Chester-le-Street, England

    Commentators trying to justify that awful decision coz it’s Liverpool, **** off @SkySportsPL @SkySports he was a ******* Mile off

  • donnacooke73 ♥Donna♥ (@donnacooke73) reported from Walker Gate, England

    @SkyHelpTeam you should be renamed sky don't help team I'm disgusted

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • Lalapixiedust vikki (@Lalapixiedust) reported from Consett, England

    So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @SkyHelpTeam @SkyUK What s pile of rubbish your internet is keeps cutting out the service .going to cancel this

  • boak_joseph JOSEPH (@boak_joseph) reported from Hebburn, England

    Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports

  • safcnono Dany Dougherty (@safcnono) reported from Dunston, England

    @SkyHelpTeam Is there a issue with the Internet it's down in Gateshead

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • RobLow_7 W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • woodybp26 Paul Wood (@woodybp26) reported from Gateshead, England

    @SkyHelpTeam hi, I’ve had the orange light on my sky q hub going off n flashing amber all afternoon! This isn’t the 1st time (I’ve messaged b4) this has happened, it happens once every few weeks. We’ve had it up to here with this and other issues with ur broadband

  • Bully5HVFC Mark Bullock (@Bully5HVFC) reported from Hazlerigg, England

    @MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @Jonnywol_ @azandleo @SkySports no one in football use low block, because it doesn't mean anything to do with football. it is normally called deep lying, or sitting back, you know real football words, not made up shit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • k5fme Accomplish Fitness Nutrition and Mindset (@k5fme) reported

    @SkyHelpTeam Please, please, please can someone help me with my broken Sky+ box … I have spoken to at least 7 of your Team who have passed me from one Team to another since Sunday! 😡 #frustartion #poorcustomerservice #VIPnonsense

  • articeddie 🇬🇧 Eddie 🇬🇧 (@articeddie) reported

    @SkyHelpTeam OMG your customer services team that are not UK based are a disgrace, 4 calls in and I’m lost for words…

  • ukbest142 Football streaming service.🇬🇧🇬🇧🇫🇴 (@ukbest142) reported

    @clive_otis @Robertg47068862 @SkySports Yes you can get. We do uk based iptv service for free trial and to check our service dm📩 me

  • DW8530 Derek Williamson (@DW8530) reported

    @SkyHelpTeam hi. Having constant network dropouts on main SkyQ box which affects mini boxes. On Full Fibre TalkTalk getting 520Mbps with an Eero Pro repeater right next to the main box so its not my broadband. Have tried everything online to sort including having sky booster.

  • DoolingGemma Gemma Dooling (@DoolingGemma) reported

    @virginmedia Virgin Media customer service is a joke. Thank god our contract runs out next month, should never have left @SkyUK! Rang the VM number, still no internet! Told it could be another 48hrs before anything gets fixed. Asked to speak to a manager, someone will call me in 24hrs!

  • KitKatisWeird7 Caitlin/Kit Carstairs 💗🏳️‍🌈🏳️‍⚧️ (@KitKatisWeird7) reported

    @Jifcat87 @SkyUK Streaming isn't gonna survive much longer. You wanna stream Sky stuff, use Now. But "moving with the times" is stupid. There is still a place for proper TV such as this.

  • etchisaru1 etchisaru (@etchisaru1) reported

    @SkySports commercial funding is, surely, not from the Glazers directly. You employ independent pundits. Why edit the truth? Next…no bad tackles or red cards if it damaged a clubs perception. You have a greater responsibility to supporters. Give @GNev2 the platform. #GlazersOut

  • Nick202041 Nick2020 (@Nick202041) reported

    @Wsi13417401 @datlazykid119 @jakepaul They didn’t, it was Eddie Hearn who reported many PPV’s in the U.K but Skysports said about 200K too, also they never mentioned this PPV yet

  • uhohuhuhoh_ Noriko🌻 (@uhohuhuhoh_) reported

    @SkyHelpTeam 7 days without WiFi, we’ve now upgraded to fix YOUR problem and still no WiFi. No appointments now until end of the month yet still making us pay!! Have you lost your mind. In a world of home working you’re providing the absolute worst service. 😡

  • Elbow77777 Elbow (@Elbow77777) reported

    @EmmaKennedy Dish out of alignment or water getting into the sat cable. Sky will be able to help no problems. Drop them a message. @SkyHelpTeam I don’t work for Sky. Just had similar issues.