Sky Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
TV | |
| North Shields |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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gfunx79
(@Gdhankin79) reported
@BlackburnEnder @SkySports To be fair they arent all dross, Haaland and VVD would look **** playing under ismael. Alebiosu is close to Brittain with more potential, Andri is better than anyone we had as well. The biggest error was Hyam. Baradji has shown flashes but not convinced by TGH, Tavares or DDN
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Swae THFC
(@swaethfc) reported
@TheSpursWatch @SkySports More good than bad but couldn’t buy a win in the league in all of January
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StuartAFC
(@OutKse) reported
Watching this shite is bad it’s even worse hearing Gary Neville on top of it fs, @SkySports fancy giving my dad a discount on his Sports this month? Or I’m hooking him up with a Firestick
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AndyFooty77
(@AFooty77) reported
@GNev2 a so called "EXPERT" he's ABSOLUTE dog#*#*, get him off OUR SkySports. RUBBISH. No come back for @SpursOfficial , so so bad for him.
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Neil
(@ewoodblue) reported
@BlackburnEnder @SkySports He missed the point because it’s not 1 bad season it’s 15 with 2 relegations and another looming. At least @JacquiOatley understood the mess we are in
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Tiberiu Raduly
(@tiberiu_raduly) reported
@TheBluesFeed @SkySports The reality is the SDs messed up this deal. And this is a reoccurring theme. Whether we agree with signing the player or not, it’s pointless but the optics around this is really bad
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Alpay emin
(@AlpayAlpayemin) reported
@Arsenalnewschan @SkySports More crap talk,It’s not gonna happen,For a start why wait till the last day load of b
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The Devils Estonia
(@devilsestonia) reported
@SkySports Yeah, absolute truth, life is taken out of football with those stupid rules.
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Stu
(@Inthemanshed) reported
The two worst compaines for customer service has to be @British_Airways & @SkyHelpTeam three weeks after issues with both compaines I still waiting for any contact and resolution. Avoid both compaines if you can. They a both quick to take your cash but neither deliver on service
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Ashish
(@nepalibatman) reported
@SkySports @Carra23 you were a terrible footballer and even worse pundit. You should retire and stop embarrassing yourself.