Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Wallsend |
TV | |
| North Shields |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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michael winship
(@mwinship64) reported
from
Ponteland, England
@SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DiamondGirl
(@xDiamond_Girlx) reported
@SkyHelpTeam My own dish. 👍. I’ve looked at others having the same issue and it says the Signal Feed Mode should be off, which was the setting initially. Should I turn it back to off which would maybe fix the one channel problem but may bring back my initial issue unable to view all channels
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Ashleigh Kinch-James
(@thelemonfairy23) reported
@SkyHelpTeam Hi - My current broadband contract has ended so i'm trying to change it (and upgrade to Ultrafast) via your website. Every time I get to the final page it gives an error and boots me back to the start. Is this a problem on your end and should I just try again later?
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#Brad Bourne
(@antonbrad) reported
@SkyHelpTeam Sky broadband service is shocking. Long story. Switched from BT and it will be 3 weeks without Internet after the switch point, problem never resolved, engineers booked without my knowledge, engineer booked dates changed without my knowledge,
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Helen Gilfillan
(@GingerKid75) reported
@SkyHelpTeam Is there no way of knowing exactly what the issue is?
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kai
(@kasmlth) reported
@SkyHelpTeam @GingerKid75 When is ASAP though? I’m also 36 hours with no wifi - had to drive 30+ minutes away to someone I know with wifi to sit an exam and do training. Are we entitled to compensation for this outage?
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Ryan Tee
(@ryan_tee) reported
@SkyHelpTeam can someone help with a query please?
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Paul Gilfillan
(@peegee65) reported
@SkyHelpTeam Into 36th hour w/o internet or guidance on how long outage in KY1 area will last. Cant wfh and you are responsible. Replying with "will be fixed asap" is useless. I'm only interested in timescales and compensation. Maybe wider publicity of your failings would help.
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Robcafc
(@crimp_it) reported
@AntStephen @SkySports Who wants their team live on Sky ? it screws up fans being able to go to the matches with stupid kick offs and Monday matches
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Max Power,
(@Max_Power__123) reported
@SkySports Because the hole is down hill the ball will always go into it , this kid is not good or lucky, it’s set up that way .!!!!
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Moonshot Stocks
(@moonshot_stocks) reported
@SkyHelpTeam I want to cancel sky movies. Can I do this online? I don't feel like calling a call centre.. I mean who does...