Sky Outage Report in Pontop, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Durham, Wallsend, North Shields and Blakelaw.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
-
Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
-
Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
-
Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
-
Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
-
Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
The update to the @SkySports app is ****
-
Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
-
mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
-
Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
-
Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
-
Lee Smith
(@utdlee7) reported
from
Witton Gilbert, England
@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
-
mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
-
JamieEric
(@DoddsJamie) reported
from
Washington, England
@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
-
🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
-
Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Grumpy Old *** 🙃🤓🍷🏴
(@Meldrewman) reported
Our @SkyHelpTeam mobile bill increases while mobile and broadband discounts are often to people on benefits? Anyone who can afford mobile and broadband should expect no help to pay for those services.
-
Ricky Kealey
(@RicksterScale) reported
@NickyAllt @legacyJed There is a significant subset of “fans” who have more interest now in transfers/spending than anything else. Sadly social media, “Transfer Talk” (SkySports and TalkSport have a lot to answer for) and clickbait content constantly feeds this. It’s horrible.
-
Chris Forrester
(@Chrisbricklaye1) reported
@GNev2 Gary Neville shouldn't be anywhere near footballs future! @SkySports are panicking as they know ppl are cancelling their subscriptions due his awful biased opinions and unenthusiastic monotonous commentary. (Be more like @Carra23 )
-
Darioblue
(@DazBlue69) reported
@SkySports Nobody but you lot... just change your name to MUTV... Personally, I'm now hoping he gets knocked-the-****-out
-
Luke Mather
(@matherlu) reported
@SkyHelpTeam My internet has intermittently lost connection and regain connection (after 5+ mins) circa 20 times in last half a day however your status says there is no issues. This has never happened before so suspect there are. How can I take this forward?
-
Paul
(@8gzd8k76nM) reported
@Paulette_Weekes @SkyHelpTeam Thats the domestic broadband SLA for fault resolution. Hows about, you know be a good parent and do something with your kids instead of sitting them down in front of a TV or games console
-
Ross McKay
(@RossMc11) reported
@SkyHelpTeam There was no sign of a test earlier this week, or any improvement, and now the broadband has been down again all morning. Any suggestions this time?
-
Matt White
(@MattWuk) reported
@8gzd8k76nM @SkyHelpTeam Unfortunately Paul, it doesn’t, because at the end of the online help it tells me that my broadband is actually fixed. Which it isn’t. So, back to the original question……
-
Rach Nation(Campion)
(@MrsRachNation) reported
@SkyHelpTeam Hi, I have received a message saying there is an update on my help request, but the link isn't working, so I can't see the update! Can you please help?
-
Scott Elliott
(@ScottElliott10) reported
My issue is if I’m taking £7 increase then OK, but can’t then issue further increase within 45 days of contract start date that’s unreasonable isn’t it @MartinSLewis ? I even suggested manual credits to balance the net charge, but a flat no from @SkyHelpTeam