Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Durham, Gateshead, Wallsend, North Shields, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AG
(@MrGriff72) reported
@SkyUK I’m a platinum customer who has pre-registered…my contract is near finished so would like to reconyract with Sky Glass - any ideas on the wait time till I get the required email?
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Chris
(@chrisdsmith2007) reported
@SkyUK No internet to house, been told an engineer needs to come and fix something at the exchange box, but wife works from home and apparently it can take up to 5 days for an engineer to make the fix?? Any suggestions for how she's meant to work in the meantime?
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Robbie Shearman
(@ShearmanRobbie) reported
@SkySports Neville’s paid a fortune for this nonsense. Jobs for the boys everywhere in football on the field and behind the camera. ... **** show all over!
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Sam Mercer
(@samDNmercer) reported
@SkySports If it was a Scottish billionaire who bought it and the fans turned up in kilts and with bagpipes there would be absolutely no issue. Before anyone says it's not the same thing, it is exactly the same thing.
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Andrew Cummings
(@AC_Cummings1) reported
@SkyHelpTeam or will you just be ignoring issues altogether, and only replying to selective tweets as seen from your ‘tweets & replies’?!
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Harry 🏴
(@Haj_Mahal96) reported
@SkyHelpTeam I need to be sent some packaging to return my old Sky Q hub. I cannot find any way of doing this from the sky broadband website. Please help?
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Griff
(@yoyogriffinho) reported
@SkyHelpTeam I've had no internet all day. Ive tried your help page but the tests won't work. The internet light is orange/red. The others are green. I'm in CH61. Im supposed to be working from home
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Christopher Kernachan
(@ChrisKernachan) reported
@SkyHelpTeam Is the Mobile Data Network issue still ongoing? Nothing is connecting over it.
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Fiona Walker
(@FionaCW123) reported
@mr_adrianjones @SkyUK I was refused despite being a sky customer for 19 years
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Jean🦄
(@jeanfromglasgow) reported
@SkyHelpTeam I've already raised a complaint, I have also contacted the ombudsman and trading standards !!! @SkyUK