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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 12/08/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported from Ryton, England

    @SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

  • berniemillar2 bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Daveyhawk83 David Hawkins (@Daveyhawk83) reported

    @SkyUK hi are there any fixes coming to the sky glass, BBC one sound is awful. And the puck keeps dropping out even though I’m connected via Ethernet. Never had issues with Sky Q. Regretting my decision to upgrade.

  • NathanL68388590 NathanLewis (@NathanL68388590) reported

    @MichaelJYates89 @munty1980 @SkySports Because Ronaldo never dives. Man Utd always the victim

  • Claire11152715 cni (@Claire11152715) reported

    @SkyHelpTeam Hi I have insufficient funds to cover my mobile direct debit tomorrow as I have had an issue with my bank. What will happen when the payment fails ?

  • liam_cassidy63 Frantic Blaster YT (@liam_cassidy63) reported

    @SkyHelpTeam Phoned sky on the 3rd to get help understanding my sky bill and it turned out I had overpaid, requested a refund and on my bills it said direct debit refund and that went through on the 5th phoned up again Saturday I was told it should be in my account Monday, phoned Monday to be

  • bishttid Andrew Bishop (@bishttid) reported

    @devenpatel1 @virginmedia @SkyUK I’ve had my first major issues with them in years lately too mate. They fixed them but only under various threats and raising stuff to Ofcom.

  • amit_sidhu04 Amit Sidhu (@amit_sidhu04) reported

    @faxlad66 @LFCTransferRoom @SkySports Would help him gain experience in the prem

  • Daveyhawk83 David Hawkins (@Daveyhawk83) reported

    @SkyHelpTeam I’ve read the sky forums and there are lots of people having the sakes issues. Thinking about going back to Sky Q

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @BEEandN @SkySports Thanks for sorting that one out Ben, we all thought it was okay ya see. Your virtue signalling won’t stop an ******* doing ******* stuff. But hey they also think it’s a good idea to allow drinking alcohol in the stands… that won’t make the problem any worse at all.

  • phillgoodladx Phil Goodlad (@phillgoodladx) reported

    @SkySports That's as fague as ****, could just be having to stand too close to someone, yet people will think woman are getting felt up left right and centre, I call bullshit lol

  • saulhare Saul (@saulhare) reported

    @SkySports @Thurmo82 Going down with a fiver in the bank.