Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, Consett, North Shields, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Kituno
(@kituno_sport) reported
Brett Ormerod on Blackpool's disallowed goal: "It's a goal, for me. That ball is over the line before he [Gary Madine] touches it. It's difficult for the linesman, you can see him crouching down over there, but he's made a mistake for me. It should have been 1-0." @SkySports
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Stuart Ward
(@StuartW58422441) reported
@SkyHelpTeam no Wi-Fi connections are working to access the internet. Windows Network Dianostics states “DNS Server might be unavailable” still able to stream through Sky Q box though. Any ideas??
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Tomgillibrand
(@Gillygillibrand) reported
@SkySports And in a few weeks @GNev2 will say he’s got a few weeks to sort it out as bad as players with the we need to do better nonesense
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MickKehoe
(@KehoeYah) reported
@BrianWHogan @SkySports @ManUtd By the way, Man Utd standard is a nonsense. Utd have had worse players but far better teams. Those players were 2nd last season, reached a Euro final. But they lose to Young Boys? Villa? They’re bad pros.
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Netta
(@jazzandshiraz) reported
@SkyUK when I switched to sky broadband and mobile it all worked really well. Now it is absolutely rubbish. It is so slow and the signal is terrible! What a cheat!😒
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ChristopherPartridge
(@cd_partridge) reported
@SkyUK Hi. An engineer replaced both my #SkyQ boxes yesterday. Today we now have no satellite signal and failed recordings of @SkySportsF1 everything looks ok other than this. Please could you hell ASAP so we don’t miss the #MexicanGP thanks
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Simon Saunders
(@SimonSaunders77) reported
@SkyHelpTeam Appreciate you trying to help, I really do. The online steps don’t work and nobody I’ve spoken to so far has been willing to help bar telling me to turn off other WiFi devices around the skyQ box, which hardly seems like a good idea.
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Mountain Goat
(@BarrowEHO) reported
@SkySports @SkySportsF1 Redbull clearly doesn't give you wings, hence why for 2 races on the trot they've got broken wings. #F1 #hammertime
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Megan
(@Megan76509861) reported
@SkyHelpTeam Hi, my Sky app keeps shutting down when I try to open it. I've uninstalled, deleted all files associated with it, reinstalled, checked for updates..Any advice? Thank you
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Kieran Keyz
(@keyz1983) reported
Worst MC ever this guy on Sky Boxxer show. Just basically reading his cue card. I could do that. Should be learning hsi details through the week. Sort it out @SkySports @boxxer. @JohnMcDonald_MC wipes the floor with this guy.