Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Wallsend, North Shields, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Lee Mayes
(@Mezzy14) reported
from
Blaydon-on-Tyne, England
Never get bored of watching Premier League Years on @SkySports
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Brearley
(@boardas) reported
@SkyHelpTeam Had problems with broadband all day, can you please provide a telephone number for me to speak to someone. Already tried the online system and got thrown out saying online booking system not available.
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Emma
(@emsieangus) reported
@tanyamaymurph @SkyHelpTeam I’m having the same issue in SE27
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Hassan
(@_hali_) reported
@taitig5times @SkySports I think you're misinformed. 3 days after Everton date, they were four more players down. They had the players but due to testing gaps, the players with covid could have played the game, risking a spread around Everton players or staff too. Thank premier league for safeguarding
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Brian Discombe
(@MMA_Stig) reported
@SkyHelpTeam When trying to watch Sky News on a tablet i get message stating a problem connecting to Sky Go network, Error code 0-01. Can watch other news and Sky channels and recordings. Is there a problem somewhere?
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Gaz pickup
(@Gazpickup1) reported
@SkyHelpTeam sky broadband been down since Saturday the 26th of December. Numerous phone calls and promises of a fix within 5 days then 48hours and still nothing. Life runs of the internet you have failed me at the most vulnerable time!!! Not happy
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DANNYYYY
(@dannyh24lfc) reported
@GarethPonting @Curtis02251186 @SkySports we don’t want him i’m just saying 1.4 goals a game atm isn’t bad
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Jessica Lane
(@L1991Jessica) reported
Horrendous experience with @SkyHelpTeam - internet constantly cuts out despite paying extra for a boost service I have never once received. Even if your service was free I wouldn't want it.
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jennifer hunt
(@JenapearsonHunt) reported
@SkyUK is there a problem with your telephones? Unable to contact
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Col2691@gmail.com
(@Col06Jul) reported
@SkyHelpTeam Hi. I have been waiting on an email confirming an order cancellation has been actioned. Can you help? Colin McKittrick
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bemusedmusings
(@jonnycowell) reported
@SkyHelpTeam It has taken six weeks for you to activate my Broadband. I have spoken to your teams countless times and all I get, is a reply that states I will be updated in 48 hours. we are now at WEEK SIX past my install date and I still have no internet. FIX THIS NOW