Sky outages and service status in Pontop, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Apr 22, 1:02 AM GMT+1.
- Internet (54%)
- TV (15%)
- Phone (15%)
- Total Blackout (8%)
- Wi-fi (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontop, England
The most recent Sky outage reports came from the following cities: Washington, Newcastle upon Tyne, Wallsend, North Shields, Gateshead, Chester-le-Street, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Wallsend
|
TV | 7 days ago |
|
Wallsend
|
Internet | 11 days ago |
|
Washington
|
Phone | 11 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Pete Hind (@toonpete85) reported from Newburn, England@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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stacey (@staceyloweryy2k) reported from Longbenton, England@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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James 🇬🇧 (@Jamiefozz92) reported from Dunston, EnglandI have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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steve wills (@cardguard68) reported from Chester-le-Street, England@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Rich Hegarty (@Hegster1973) reported from Consett, England@ADMusgrove @SkySports and @tntsports it's time to stop having co- commentators who played/support one of the clubs playing. The bias is beyond a joke now. I'm sure most of the TV fans will agree
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Pete Hind (@toonpete85) reported from Newburn, EnglandSo @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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Jamie Handyside (@HandysideJ) reported from Harlow Hill, England@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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JamieEric (@DoddsJamie) reported from Washington, England@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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String of Ears (@string_of_ears) reported@jammierooroo @SkyUK You can invoke the cooldown clause. With every contract like this, there's a fixed amount of time during which you can cancel without any penalties.
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Max (@M26XXJ) reportedSomeone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW
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Glyn-Oh behave! 🏴🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported@jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.
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Richard (@visitandtravel) reported@jammierooroo @SkyUK To clarify my rather abrupt statement - I have Now TV which is broadband version of Sky - you pay for the channels you wish to watch, and as I do not pay the BBC scam tax I can't and don't watch live TV. I signed up to the entertainment package - around £5 a month (on 6 month offer) - I never, or at least very rarely watch it and will not be renewing it. As for their movie channel - why bother? Paramount and Apple TV, via Amazon Prime provide better content and this is a shame as I used to like and enjoy Sky entertainment series (US based) and then suddenly they went 100% woke and just lost the plot in content and quality - same great actors, awful scripts and screenplay. In my opinion of course.
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Joe (@joe43932) reported@SkySports F1's new era is terrible. Horrible street tracks. Sportswashing in the Gulf. Pointless Sprints. Dreadful engine regs.
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walshcat 🦁 (@walshcat1) reportedJust had the misfortune to accidentally land on Saturday Social on @SkySports. Talking about exactly the same **** it talks about every week. How do they get away with it?
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D (@Therealdonnab42) reported@jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.
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Susan 🌸💜 (@Su15100307) reported@kinlochleven7 @jammierooroo @SkyUK Exactly - they claim to have a dedicated phone line to deal with relatives of deceased customers but it’s never answered
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Allan Colcombe (@theoldbloke) reported@jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.
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Jabk (@bickburn1811078) reported@TheBurnleyWay @SkySports **** kff 6 scoot pared 0-1 Man City Huhu