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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 04/01/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Durham, Wallsend, North Shields and Blakelaw.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…

  • waalli90 Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • NoynamoJr Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSiLaw Simon Lawson (@MrSiLaw) reported

    @SkyHelpTeam last couple of nights my Samsung TV and Sky has come on around 1am of its own accord. No ‘on timers’ set on tv wondering if there is any Sky issue known? Tv coming on alone wouldn’t cause Sky to come on but other way around would. 🤔 #help #tired

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam Skyq and the message I keep getting is You are experiencing some interference please check your internet connection, try restarting your box if the issue persists , iv been reporting this issue for the last 2 years

  • GREENYPUNXI Daniel Green (@GREENYPUNXI) reported

    Dear @NOWTV_It & @SkySports you don’t have to make your picture quality so terrible if you don’t take the boost option when renting your day pass. It’s sly. #nffc

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam fancy giving me a years worth of multiroom for nothing? Iv had this same issues for over 2 years now I'm sick to the back teeth of it

  • supershilly JASON SHILLITO 🌸 (@supershilly) reported

    @FatherCheesy @SkySports @skytv Had the same issue last week...... Were you able to see the games available but not scroll down

  • DtBunk The Bunk (@DtBunk) reported

    @SkyHelpTeam Help me please, if my mum can’t watch her Indian dramas I am going to get shot.

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam And everytime I report the issue an engineer is sent out and no issues are found ironically, thing is I wouldn't complain for so long about the same issue if it wasn't happening

  • weeklywhinge Geoff Winkless #FBPE (@weeklywhinge) reported

    Channel 4 HD seems really washed out on @SkyUK for the last few days, is this related to the @redbeemedia problems? @channel4

  • mdm190780 Mike Morris (@mdm190780) reported

    @SkyUK my skyQ voice controller is no longer picking up voice commands, tried new batteries, reset system, everything suggested but still not working. Please advise on what next to do

  • weeklywhinge Geoff Winkless #FBPE (@weeklywhinge) reported

    @channel4 @SkyUK channel4 hd seems really washed out for the last few days, is this related to the @redbeemedia problems?