Sky Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
-
Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
-
Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
-
steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
-
Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
-
LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
-
Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
-
Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
-
Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
-
🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
-
Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
-
Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
-
Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
-
peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
-
Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Kett's Rebellion💙#NHS #GTTO #FBPPR #FBPA🇪🇺 🇬🇧
(@jonkr666) reported
@SkyHelpTeam Hello. Thank you for responding. The lack of communication and updates on this has been appalling. At least 9-10 hours outage with no change in updates or further communication beyond your initial text message. Dreadful.
-
Irene B
(@MoosGrandma) reported
@SkyHelpTeam we're having issues with our phone line since having our new modem installed. We can't receive or make phone calls on our landline.
-
Ayobami
(@Analyst_001) reported
@Red_Devils_Show @footballdaily The bad media was created by Skysports, he's not the first foreign manager to be made a sacrificial lamb. Toxic atmosphere? this is laughable. Why the fans want their owners out, why are they blocking their own stadium? Atmosphere is always determined by success and failure mate
-
GazJ🏴
(@VR46GAZ) reported
@SkySports Please please please stop this ****........
-
Cha Cha
(@Brujamedusa) reported
@virginmedia is the worst customer service and broadband I have ever experienced.. 2 months later and my issue still isn’t resolved. I thought @SkyUK broadband was temperamental but it has nothing on virgin. Plus they have much better customer service! Back to sky I go 🥴
-
Toonboy2k
(@Toonboy2k) reported
@Pacifique05 @SkySports and you support Liverpool Think you know POOL 🧐
-
peter john
(@PisstolPeter) reported
@SkySports So what's the problem. Business as usual then.
-
VDX
(@VDX296) reported
@SkySports He should let it go. Keep talking **** about the past doesnt make it better.
-
Jordan Moody 💎
(@jordanmoody202) reported
@SkyHelpTeam I’m on the phone everyday trying to sort it out and no one seems to care or want to help, if this isn’t sorted ASAP I will be cancelling and taking it further
-
Nathan
(@NathEdwards91) reported
@Bluntisha1 @roth1717 @SkySports Original material there kiddo. Idiot