Sky Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
TV | |
| North Shields |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Pearse
(@chrispearse3) reported
@SkyHelpTeam @swadlad I Signed up for Glass last month and gave away a perfectly good TV - I had an obsolete dish that couldn’t support Q - extremely unhappy that this wasn’t available first
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Alisha dooley
(@Alishadooley8) reported
. @SkyHelpTeam massive thank you to your company for sorting out my neighbours sky whilst cutting our virgin cable in the process and not doing anything about it!!!! 18th November is the next time we can get virgin to fix it! No tv or Wi-Fi until then!!
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Matt
(@matrig1977) reported
@SkyHelpTeam Hi, any issues with sky TV at the moment as all I am getting is technical fault on every channel. Disconnected from the mains and rebooted but still the same
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Dhruv Patel
(@dvpxray) reported
@O2 hi - any issue in sw14? My wife &I had a iPhone notification - “4G calling disabled” and now we are only at 3G when normally 4G. A pain givenbroadband is down (@SkyHelpTeam and @OpenreachHelp would be great if you could talk to each other!) thanks to a severed phone cable.
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M Hussain
(@Jack331881631) reported
@SkyHelpTeam Hi there I live in Dagenham...I am having trouble with my sky q box. It is not connecting to TV...I tired everything to fix but it is same **** ....I've been with sky for years ....extremely poor service
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Magic
(@Supersofts_) reported
@roroillustrator @FraudmulaSem I never watched Ziggo but I doubt it is as biased as Skysports
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James Good
(@JamesGood84) reported
@SkyHelpTeam Ridiculous been doing this and been told another fault, would be nice if you actually cared about your customers and contacted them with updates! Especially when a complaint has been made and no service for 9 days
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GrumpyEnglishman
(@GrumpyEnglishm3) reported
Has @SkySports started employing announcers with learning difficulties? Good for them if so, but if not, their latest voice is slow and cannot pronounce his words properly. Almost as annoying as #Vodafone girl’s voice!
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Larry
(@Lupaccio43) reported
@SkySportsF1 SkySports you sre boring with Sir Lulu. There are others who have been knighted but never mentioned Sir.. your partiality is a joke, Simon the worst, Croft knows nothing (just reads from books) and never driven a race car, and your American lady absolutely no no.
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say it as i see it
(@sayit_as_i_c_it) reported
@SkyUK Why would any1 choose to opt/Choose this ur paying more for less! Ur loosing the record function! Being able to watch when u want & fast forward/skip all the adverts! + if ur internet goes down u cant watch anything because its streamed over the internet sky is late 2 the party!