Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Pontop, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Durham, Wallsend, North Shields, and Blakelaw.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
TV | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 7 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
|
Chester-le-Street
|
TV | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Karl Moon (@NokkonWud) reported from Longbenton, EnglandJust phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported from Walker Gate, England@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
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MICHAEL WHITFIELD (@MICKWHD) reported from Longbenton, England@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Ethan Oneil (@EthanOsafc) reported from Durham, England@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Steve M (@Steve_Mac112) reported from Longbenton, England@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Peter Oliver (@peteroliver18) reported from Washington, England@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Sai Penumuru (@sai_penumuru) reported from Shiremoor, England@SkyHelpTeam @SkyUK my internet is not working 😡
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Lee Mayes (@Mezzy14) reported from Blaydon-on-Tyne, EnglandNever get bored of watching Premier League Years on @SkySports
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stacey (@staceyloweryy2k) reported from Longbenton, England@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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gemma donohue (@gemma_donohue16) reported from Dunston, England@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Wallace Mather (@wal78) reported from Sunderland Bridge, England@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Paul Doolan (@DoolanPd) reported from Durham, England@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Allan Brough (@AllanBrough) reported from Newcastle upon Tyne, England@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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TInt My Ride (@TintmyRideNcl) reported from Longbenton, England@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Karl Moon (@NokkonWud) reported from Longbenton, England“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Spencer (@craigspencerUTT) reported@SkyHelpTeam I have never used Sky but think I might try it out as @talktalk are beyond useless
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Peter Gough (@c7ped) reported@Charlick75 @SkyUK We have the same issue and sre totally pissed off!! Now need to watch it on +1 which will be non HD! 1st world problems I know but its really frustrating and careless of @skytv
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Jim Douglas (@Jim__Douglas) reported@sommie999 @SkyHelpTeam @SkyUK it's a shame as for first 15 months or so Sky broadband was great. Recently, not so much. Used the online diagnostic tool on Sky's website to be told there is no issue.....
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Simon Jefferies (@olivegamestudio) reported@QueenVicstar @SkyUK Yes it’s been up and down all day for me.
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Kenny (@kenzo0873) reported@Cov_Noa @SkyHelpTeam Don’t blame you Lee - I’ve been persevering on the ongoing promises from @SkyHelpTeam that these problems will be fixed through software updates but after a month of waiting and the same crap service, I’m at boiling point with them. It’s an abysmal product.
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Lydia Charnley (@lydiacharnley) reported@Rawly77 @BritishBakeOff @SkyUK Oh nooo! Sounds like they've really let a lot of people down tonight - literally just had to start watching it part way through & will watch the end later!
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Kenny (@kenzo0873) reported@Cov_Noa @SkyHelpTeam Our Sky broadband was deteriorating before Glass. We upgraded to Sky Boost and moved from Q to glass on the advice and promises by @SkyHelpTeam that would resolve the issues but we’ve had constant interruptions in wifi service the last week. Sky service is abysmal these days.
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David Williams (@davidwi38517760) reportedWhy has the damn Sky box not started recording he final? @SkyHelpTeam #GBBO
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indi sidhu (@indisdhu) reported@SkyHelpTeam @orangy68 Anyone else having issues watching on a laptop through Now TV? Something about screen recording ?
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Lee (@Cov_Noa) reported@kenzo0873 @SkyHelpTeam During one half of football tonight on #skysports I have lost sound. Lost picture. Programme restarted twice had sound from another programme its froze 4 times ! Can’t wait to get rid. If Only I can get hold of @SkyHelpTeam to cancel !! Living with #skyglass