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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 01/28/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Washington, Wallsend, Stanley, Durham, Newcastle upon Tyne, Corbridge, North Shields, Gateshead, Crook, Boldon Colliery, Chester-le-Street and Consett.

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City Problem Type Report Time
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomDurham Internet
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Marabellak Mark Lissaman 1️⃣9️⃣ (@Marabellak) reported

    @SkySportsPL @SkySports That touch?! He did not mean that, his control poor just got lucky

  • willlister70 will lister (@willlister70) reported

    @SkySports Surly a part of your body you can’t score with shouldn’t be offside stupid rule

  • ollie_313 oli (@ollie_313) reported

    @SkyHelpTeam Hi, some how managed to fix after turning of on and off a few times.

  • wernerdaburna InWernerWeTrust (@wernerdaburna) reported

    @SkySportsPL @SkySports Ruining football, why do bother watching this **** anymore? Same **** week in week out

  • Sipayne50Simon Simon Payne (@Sipayne50Simon) reported

    @SkyUK When the home phone rings and we answer it our internet goes down for approximately 3-4 minutes then returns! When the home call is ended the internet goes down again and then returns after 3-4 minutes - any advice please?

  • SportsAuditorUK Sports Auditor (@SportsAuditorUK) reported from Margate, England

    @SkyHelpTeam Yes I have, I was told that it was a simple fix (something to do with Openreach) but that it couldn’t be chased and I just had to wait it out. It seems odd that you are unable to speak with your partners and why it takes this amount of time for a simple transfer.

  • snidey_bhoy 🇮🇪Paul🍻 (@snidey_bhoy) reported

    @SkySportsPL @SkySports offside cause of where his hand is. awful

  • TuchelBallCFC TuchelBall (@TuchelBallCFC) reported

    @SkySportsPL @SkySports @Specsavers, new customer here?

  • griggie82 T.B.E at Fifa (@griggie82) reported

    @SkyHelpTeam I have 2 lights power and wireless the internet one is just dead, the problem I have I have 2 accounts with at 2 addresses and it’s only giving the other address that I’m not at.

  • lcfc96_s Scott96 (@lcfc96_s) reported

    @SkySportsPL @SkySports This is why I don’t watch premier league games anymore just nothing fun about it who wants to score a goal to have it ruled out for that **** ? Zzzzzz