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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/14/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • HarrietWalshaw Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • gre3ny6 John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • smudga27 Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • CompaneroDave David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • a_scotty1892 Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • beatts_70safc Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @DarkblueDad @SkyHelpTeam Oh some recordings aren’t stacking as expected meaning you’ve got to use what little brain you gave and look a bit harder and its taking longer than expected to fix. Get a grip it’s hardly bad service let alone appalling

  • TheBeesKeeper62 The Bee Keeper (@TheBeesKeeper62) reported

    @SkyUK I have to wait until next August to cancel this **** or pay an astronomical early closure fee. I watch more Disney+, Paramount+, Amazon Prime and my Roku stick To much **** on sky

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @amyrose_1992 @SkyHelpTeam You just said the issue you are experiencing at your home is due to a local O2 mast being down, its being looked into and when its fixed your issue will be resolved. I don’t understand what more you want to discuss? Also as I said only prostitutes and drug dealers need to text

  • stnapirrem imp (@stnapirrem) reported

    @SkyUK Think carefully folks. You can’t record. You can only stream. It’s a pretty poor offering.

  • L06Vilas VilasL06 (@L06Vilas) reported

    @ijs_mufc @carlallanstutt1 @SkySports Exactly, this is why ronaldo should never be called Penaldo again. Because penalties require skill as well, they're not as easy as you think

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @charlotte_paige @SkyHelpTeam Lovely, glad you’ve decided to go down the route of wasting everyone’s time. Nice one Charl

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @amyrose_1992 @SkyHelpTeam Go. Somewhere. Where. There. Is. Phone. Signal. Or use someone else’s phone its really not that hard you are a grown up good lord

  • safetywatto John Watson (@safetywatto) reported

    @SkyHelpTeam But the password is correct so what’s the point of that? Clearly there is an wider issue then mine, just say so :/

  • StaceyC02715007 Stacey Clark (@StaceyC02715007) reported

    @SkyHelpTeam Tried calling this evening at 8:45pm, can't get to speak to anyone even though you advertise that you're open until 9pm. We are having major problems with our Internet! **** service, **** internet connection and **** internet speed! Seriously considering leaving Sky!

  • EllaMitchell3 cinder[ella] (@EllaMitchell3) reported

    @SkyHelpTeam struggle to get hold off. Been trying to sort out our sky plan for over a month and no one can give a straight answer. Wouldn’t mind but actually want to use your service…