Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Wallsend, Newcastle upon Tyne, Corbridge, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Chris Cossey
(@Cosseycj) reported
from
Wallsend, England
@SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Debra mornin
(@DebraMornin) reported
@SkyHelpTeam That really doesn’t help me when trying to access patient information to ensure patients are seen
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Adam Wainwright
(@adamshauns) reported
@SkyHelpTeam Why not provide all customers with a mobile dongle that you can activate in the event of an outage? Just a thought.. breakdowns are inevitable but thinking of your customers will keep them loyal. Hope it’s back up soon. Thanks
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Khan Ceeg
(@CeegKhan) reported
@SkyHelpTeam @__MigL_ I don’t think I need to check if there is an outage im pretty sure the day without internet makes it obvious enough
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Rachel
(@BBCavendishRds) reported
@SkyHelpTeam Not particularly helpful when we have no Internet or mobile service at home. I've had to drove 20 miles to get some sort of signal.
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katie farrell
(@katiefa56787965) reported
@SkyHelpTeam iv had enough of speaking to useless customer service can someone who actually wants yo help contact me please. No silly questions tho
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Lee (Premier League - LUFC) 🏆
(@Cheekychappie5) reported
@SkyHelpTeam Pocklington outage and surrounding areas
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Rich Sinclair
(@RichRSin) reported
@SkyHelpTeam Thanks. I contacted them. After nearly 20 minutes waiting, I gave up. Do I have to leave Sky and go to Virgin Media to get service?
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Andy Ward Stokes
(@andyj9196) reported
from
Keighley, England
@SkyUK @SkyHelpTeam why is sky so crap. Need an engineer but every time you say follow online guide. Done numerous times and still the same problem 😡😡
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patricia CV and (Shielding with son)
(@Patjam123) reported
@SkyHelpTeam This has been so since 2-05pm Friday 14/5/21 surely you could give your customers a little more of an update than that, like an approximate time when service will be resumed, such a big company thinking od loyal customers so little is just typical of the fat cat business person
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James😊
(@Jamesbmclaren) reported
@SkyHelpTeam Yeah, apparently it's a broken cable from last night 😭💔