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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 01/21/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Durham, Corbridge, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street and Consett.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomWallsend Wi-fi
United KingdomNewcastle upon Tyne Total Blackout
United KingdomDurham TV
United KingdomCorbridge TV

Community Discussion

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Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtnhlsr United20! (@mrtnhlsr) reported

    @KnitTaffy @SkySports Every single SAF team was better than any Liverpool side between 1992-2013. Difficult games sure but nothing like now where Liverpool are the better team but with bad squad depth

  • AZMIH_Rosen Rosen (@AZMIH_Rosen) reported

    @SkySports Not enough, when will you all wake up? Timid and disgraceful performance over last 5 matches; what will kick you all? Do not accept such awful plan and come out to defend it? Long gone those days, bury all the accolades and start playing!

  • OakdeneStewart Sandra Stewart (@OakdeneStewart) reported

    @SkyHelpTeam I have it on good authority the hub is flawed and new equipment will not alter the issue. It’s a software issue at source. Sky made some improvements in November and nor since. So basically flawed equipment has been issued All customer services personnel have been made aware !

  • Davidathgh David Dawson (@Davidathgh) reported

    @SkyHelpTeam Done that countless times. Reluctant to have an engineer visit at the mo cos of Covid. It’s clearly a bt/sky software issue that you could solve.

  • heaneybsou We are the people (@heaneybsou) reported

    @SkySports Take the first team out of it and he hasn't a clue plan a but if it doesn't work he's ******

  • bashheish barry (@bashheish) reported

    @SkySports You know what, if thay do worse then the current worst team in prem history..... derby clownty. Then they deserve it. Rate bottle jobs

  • JoFeldman12 Jo Feldman (@JoFeldman12) reported

    @SkyHelpTeam Sorry but sky VIP is a load of tosh. Why not actually give useful offers to long term customers - 20+ years I’ve been a customer and so far all I’ve got is price increases 🤔

  • MatthewKneale1 MK (@MatthewKneale1) reported

    @WatchedToffee @SkySports Never! Will leave on his own accord. Has no knowledge on other teams, if a team is performing poorly it’s always down to desire and not having senior pros. Same shite hyperbole every season from him. And when his beloved LFC are struggling he’s bitter as hell about anyone else

  • OakdeneStewart Sandra Stewart (@OakdeneStewart) reported

    @SkyHelpTeam This has come from the engineers and engineer managers. I’ve been al over the country for endless hours with customer services and this is the issue Seems information is not reaching those who need it !!

  • lilzsos aamnah is listening 🚬 (@lilzsos) reported

    @SkyHelpTeam hi ur wifi sucks and I’m sick snd tired of it, it’s 2021 and yall still don’t have ur crap together smh.