Sky

Sky Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 01/14/2026 17:15

January 14: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham TV
United KingdomCorbridge TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV
United KingdomGateshead TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • GeordieGamerUK TheGeordieGamer (@GeordieGamerUK) reported from Longbenton, England

    @SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • hulkcass10 hulk cass🔴⚪🔴⚪ (@hulkcass10) reported from Sunderland Bridge, England

    @RileyMay06 @SkySports same old shit from them then mate

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @Jonnywol_ @azandleo @SkySports no one in football use low block, because it doesn't mean anything to do with football. it is normally called deep lying, or sitting back, you know real football words, not made up shit.

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • berniemillar2 bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • RobLow_7 W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • Bully5HVFC Mark Bullock (@Bully5HVFC) reported from Hazlerigg, England

    @MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • Brett_nufc Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • boak_joseph JOSEPH (@boak_joseph) reported from Hebburn, England

    Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported from Ryton, England

    @SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterNo45097970 Peter Noble (@PeterNo45097970) reported

    @SkyHelpTeam Hi my broadband has been fantastic until about 3 weeks ago. Since then I have had multiple outages, only for 5 to 10 seconds. Long enough to take down my Sky Glass and home automation. Can I ask why. Plus what is the future, the same or not.

  • DavidHebson David Hebson (@DavidHebson) reported

    HELP! @SkyUK have had @paramountplus for the last year free through sky cinema. User details no longer recognised. Wasn’t getting the forgotten password emails. P+ sent a password reset on request but now it is saying I need to subscribe.

  • sahb59 John Harvey (@sahb59) reported

    @SkyHelpTeam Change user name but not password, I had sky look into this and even they couldn't fix issue

  • eddie10oo Edward Clements (@eddie10oo) reported

    @SkyHelpTeam hey again my phone has no service at all in the US. I’ve tried resetting the signal and it’s not working. You try and text them to me but I have no signal..,

  • chris97433734 chris (@chris97433734) reported

    @SkyHelpTeam hi I am having an issue with broadband there is no internet connection is there a number I can ring to resolve ROI customer

  • qcpeople Quentin Colborn (@qcpeople) reported

    @SkyHelpTeam Thanks Ellie, I appreciate you may not know the answer, but where do I go to get information on what's happening and when service is likely to be restored?

  • qcpeople Quentin Colborn (@qcpeople) reported

    @SkyHelpTeam It tells me there's an outage in my area

  • jt_nufc JT NUFC (@jt_nufc) reported

    @SkyHelpTeam is there a problem with the internet in the bs4 area? It’s been off intermittently for the past hour

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported

    @SkyHelpTeam hi Sky team my WiFi has gone off. Can you check if there is a problem please

  • ONEDJRICH 🤟ONEDJRICH🤟 (@ONEDJRICH) reported

    I find it very strange that @SkyUK @SkyHelpTeam don't allow you to remove TV add-ons from your account as and when you choose. The BT and EE Packages are looking better by the minute. If I want to cancel something, I shouldn't have to call. It's 2022 this needs to be fixed asap.