Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Pontop, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Phone | 3 days ago |
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TV | 6 days ago |
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Internet | 7 days ago |
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Internet | 10 days ago |
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Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Ethan O’Neil (@EthanOsafc) reported from Durham, England@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Alicia Clayton (@aliciagraceee) reported from Newburn, EnglandDon’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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Northen Dave (@davePnixon91) reported from Consett, England@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Andrew Simpson (@AgingBull73) reported from Bearpark, England@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Ciarán (@farrenciaran) reported from Whickham, EnglandThanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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stephen trotter (@stephen26273) reported from Washington, England@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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David McMillan (@dasmcmillan) reported from Prudhoe, England@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Louise✨ (@jadeeyroberts) reported@SkyHelpTeam I’ve tried calling 3 days in a row and can’t get through to anyone! This company is driving me mad recently! Paying newrly £100 a month for absolute crap
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Lindy Beaumont-Willard (@lindypaulakate) reported@SkyHelpTeam I need help! I've transferred ed your online help thing and it doesn't work. So then I tried the phone call thing, and you're closed. How do I get help on a Sunday evening?! 😭
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Sneakyscoffer (@SneakyScoffer) reported@UnluckyRalf @ramoncym @SkySports Oh sorry does that mean people that have had them can't have a vocal opinion? My bad... Seems you don't understand at all. Not surprising though the fake accounts never do
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Sean O'Donovan (@SeanMODonovan) reported@SkyHelpTeam Are there issues in the IP2 area of Ipswich as we can't get a satellite signal?
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Tickers🦅 (@tickers23) reported@KingHenke88 @SkySports ******* Celtic rattled, but irrespective of who played Celtic way off the quality of the PL
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Michael Prince (@PrincebcfcPt) reported@SkySports Oh shut up you ****. We had the same problem. We were only allowed 5 loanees etc and frees and we had a points deduction. Suck it up buttercup..least the efl have been good to you unlike brum, Wednesday, Wigan etc. Bloody weetabix head
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ellice78 (@Simonellice) reported@SkyHelpTeam There isn’t one for the fault I had. Don’t worry, switched off at the wall and back on. Much easier than trying to get help from Sky!
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Football Fibs (@footballfibs) reported@SkySportsPL Manchester United remain in talks with midfielder Paul Pogba...about his tapeworm problem with hopes to have it sorted before season starts. #PremierLeague #ManUtd #SkySports
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Samara Rizvi (@ModaOnTheGo) reported@SkyUK can you let us know why wifi has gone down is DA1 ? Nothing is downloading
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Lindy Beaumont-Willard (@lindypaulakate) reported@SkyHelpTeam how do I get help on a Sunday evening?! I've tried doing your online help service, but it doesn't help. So I did the thing at the bottom that says it doesn't help, so I got a phone number to call. After saying what's wrong, I'm told you're closed. Please help me! 😭