Sky Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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J20r
(@Jack20r) reported
Sky internet down ✅ Bad customer service ✅ Am I changing provider ✅ 2nd time down in 24hours can’t do any work again… @SkyHelpTeam @Sky
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Not606 BristolRovers
(@Not606_TheGas) reported
@gasheadsteve @SkyHelpTeam Im not that great with things like that but may have to give it a go. I understand these things happen but the packages I have with sky, im spending a lot each month so I don't expect to keep having issues with them twice in less than 24 hours.
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RJ
(@Adaryn) reported
@siannybach @swanseacleaning @SkyUK Same, Alexa is fine on our local (no internet) network, but everything else is off, despite having all green lights and sky service status saying everything is fine (I'd post that cartoon of the dog in the burning house saying 'it's fine' but barely any internet)!
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Adam Gouldson
(@adamgouldson) reported
@SkyHelpTeam broadband down in DE7 area please advice as to whether you know about this issue. It doesn’t seem to be listed anywhere.
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Lisa Chidlow
(@lisachidlow) reported
@SkyHelpTeam in the ng18 area and my sky WiFi isn't working. The green lights are on but not connecting to websites, xbox or phone. Rebooted it twice but no joy also I've tried to do the test connection but it keeps jumping off the page and not checking the connection. Any help?
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Lucy Wilkinson
(@Lucyewilkinson) reported
@SkyHelpTeam is the broadband down in Bridgend South Wales please? I cannot connect. It is showing no issues but is saying the server is down.
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Lewis Clarke
(@Lewis_c12SG) reported
@SkySports Might of all started when @GNev2 took him round the golf course and quizzed him about leaving to win trophies… now he pretends to be shocked. ******* idiot
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(((Graham Applin)))
(@SkepticalHusky) reported
@SkyHelpTeam it would help if I could actually speak to someone. As it is getting hold of you by phone is like Raiders of the Lost Ark!
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Can’t Smile Without You
(@N17Tottenham96) reported
@sarcasmmmmmm @SkyHelpTeam Got the same issue here. But they will still claim the issue is on the users end and it’s never their fault
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Cez 🏴 #FBIW #indywales #FBPE
(@catlady_cez) reported
@carolagerrard @SkyHelpTeam 😭 thankfully I am not working from home today or I'd be in a right mess!