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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Pontop, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Durham, Wallsend, North Shields, and Blakelaw.

CityProblem TypeReport Time
Gateshead TV 3 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Wi-fi 7 days ago
Newcastle upon Tyne Internet 8 days ago
Chester-le-Street TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • safcking
    BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • strizley7
    Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • safcmod73
    Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • itsabrickthing
    Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • topazzz9
    Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • itsabrickthing
    Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • WickedestWoods
    HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • wardy22589
    jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • LeeTheMag
    LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • flipflops1982
    Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • PaulWiywill
    Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • drandyhills
    Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • Renegadeangel5
    John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • iamAfrosamurai
    Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • fredspoon
    pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • WickedestWoods
    HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • EllisLandreth1
    Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidBrookesUK
    David Brookes (@DavidBrookesUK) reported

    @MattHighton @SkyHelpTeam I have sky broadband and it’s terrible. I tried calling them but all the phone numbers circle around to a recorded message that says “we’re prioritising vulnerable customers” and then hangs up. 👍🏽

  • swlondon666
    Robert Dannatt (@swlondon666) reported

    @SkyHelpTeam internet out again, can you do everyone a favour and have the HONESTY to state you cannot supply a reliable service! Utter shambles!

  • McclurgBradford
    Bradford McClurg (@McclurgBradford) reported

    @SkyHelpTeam Internet is not working in Downpatrick area in Northern Ireland? Any help

  • Dadyougeek
    John (@Dadyougeek) reported

    @Jamsie @SkyHelpTeam Ours has no errors it’s strange

  • BuckeyHare
    captain buckey o’hare (@BuckeyHare) reported

    @SkyHelpTeam hi - our broadband has been down for 2-3 hours now. We’ve tried following the diagnostic, but to no avail. Is this a larger problem?

  • ReeceCockburn2
    Reece Cockburn (@ReeceCockburn2) reported

    @SkySports Cause this is gonna help @LFC isn’t it what idiots

  • RickScottFlynn
    Rick Flynn (@RickScottFlynn) reported

    @DJWhitehead88 @SkyHelpTeam Like I said I gave up in the end! Terrible. Spoken with sky recently about a query and fixed within 10 mins

  • robokun87
    robokun87 (@robokun87) reported

    @Yousaf_S_1987 @SkySports Yea watch him win all those games and people say Frank was the problem and Tuchel is a top manager, then we will get to the tougher part of the schedule where Tuchel loses 3 games and people say he's over rated. We just go round in circles when it comes to football.

  • DonnaMShah
    Donna Shah 🙋🏻‍♀️ (@DonnaMShah) reported

    @SkyUK trying to sign up for your TV and broadband deal online but my address is not showing when trying to checkout. Can’t find anywhere to contact you. Pls don’t make me cancel my @virginmedia cancellation

  • Bear_Mariner
    Adam (@Bear_Mariner) reported

    @SkyHelpTeam wifi has been terrible this last few wks. LS12. Any issues I should be aware of? A lot of buffering and wifi signal dropping out