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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/05/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Wallsend, Stanley, Durham, Corbridge, North Shields, Crook, Boldon Colliery, Chester-le-Street and Consett.

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City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • waalli90 Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • MurthaOfficial Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stevejarvis Steve Jarvis (@stevejarvis) reported

    @Phil1556Murray @SkySports it's not VAR it's the majority of Premier league refs who are utterly **** and the @FA do nothing about week after week

  • ShineySheff Bryan Allen Esq. (@ShineySheff) reported

    @SkyHelpTeam thats the problem .. windows phones are now obsolete and no new apps are being developed . im not going to buy a new apple / android phone just to watch skygo thats why it would be nice to watch in a browser !

  • DanRK Dan K (@DanRK) reported

    @Harrynorrie @SkySports you actually have to touch the ball though... blue hand actually did regardless.. bad decision and you need glasses

  • realdavidfisher David F (@realdavidfisher) reported

    @SkySports Doesn’t help the referee to make the correct decision when Chelsea players and manager are literally screaming at him. Class

  • Robfuckyoutwit1 Robfuckyoutwither (@Robfuckyoutwit1) reported

    @OneEyedWinnie @SkySportsPL @SkySports That is nowhere near one of the worst decisions I’ve ever seen

  • EamonCurson Eamon Curson (@EamonCurson) reported

    @SkySportsPL @SkySports That was never gonna be a penalty and if Gary Neville look carefully he would have to admit that it was Greenwood who raised his arm first 🤓 Very well done the ref 👍👍

  • OneEyedWinnie Winnie (@OneEyedWinnie) reported

    @SkySportsPL @SkySports One of the worst decisions I’ve ever seen, disgusting

  • stuchainy Stuart Chamberlain (@stuchainy) reported

    @SkySportsPL @SkySports What an absolute farce football is becoming. Hang your head in shame Ref.

  • meadwright Luke Meadwright (@meadwright) reported

    @SkySportsPL @SkySports Never a pen

  • MarcPow27260364 Marc Powell (@MarcPow27260364) reported

    @SkyHelpTeam Not interested had enough of sky broadband been here before pull this out unplug that try this try that going to BT haf enough of poor service of sky