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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 12/12/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomWallsend TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • GamerBelsh Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England

    @jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.

  • Alfresko3 Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • KJS97_ Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • ScooterRiderFMX 🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • donnachie_gerry Gerry Donnachie (@donnachie_gerry) reported

    @AppleTV @SkyHelpTeam Anybody out there having this issue - I was offered Apple TV for a six month trial through Sky VIP - I took up the offer on 29th December 2022 - It now is not working & it's only February- Phoned Apple they said I have no account with Apple - Sky no help

  • Mervynsmith13 🩷 V & Merv 💙 (@Mervynsmith13) reported

    @MichaelBensonn @SkySports No **** . You lost the lot . And wouldn't fight the big dog or his victim.

  • Bint_Zakaria **** Zakaria (@Bint_Zakaria) reported

    @SkyHelpTeam Sky did not have the decency to tell me that the engineer was not coming and that there is an outage in the area. When I called I was told that it will take three days to fix.

  • jan_sproul @tattiebogle (@jan_sproul) reported

    @SkyUK Av just had a call from yourselves with this offer. The call handler couldn't understand why I can't get skyQ I have no access to the dish and unable to attach externally. Plus don't want the broadband. Call handlers are like a broken record.

  • ganderson0509 Gail Anderson (@ganderson0509) reported

    @Digital_Dru @SkyHelpTeam Hi Andrew no I’ve no updates, I was going to try calling once I get finished at work today. I can’t believe you’ve been down all this time, ours went down on the 30th but came back after 4 days!!

  • Linea1Fury Simon (@Linea1Fury) reported

    @MichaelBensonn @SkySports What was he protecting in the last fight? He acts like the Usyk fight at Spurs never took place

  • Bint_Zakaria **** Zakaria (@Bint_Zakaria) reported

    @SkyHelpTeam Since Friday I have had no landline or Internet. Sky has not been communicating with me. I have to constantly call to find out what is happening. Sky are telling me that it is an issue with BT Openreach. The engineer was supposed to come today.

  • Attorney_w_MIL Kevin (@Attorney_w_MIL) reported

    @GianSG11 @SkyHelpTeam @XboxSupport but they just want to keep bullshitting go on top of Twitter, the search box and type in “100% packet loss” and you will see thousands upon thousands of people that are saying the same damn thing

  • SayeAmadomo Amadomo Saye (@SayeAmadomo) reported

    @SkySports Grealish does it, it is smart but other players do it, it is cheating or stupid. Unbelievable!

  • SteveGSupport LFC Fans worldwide (@SteveGSupport) reported

    What a joke @SkyUK are, customer of 20+ years and they are trying to charge me £20+ more than their new customer offers. Cancellation is in