Sky

Sky Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 02/14/2026 15:05

February 14: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, Durham, Corbridge, Crook, Boldon Colliery, Chester-le-Street and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • berniemillar2 bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported from Ryton, England

    @SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shane01988 Shane Oates (@shane01988) reported

    @WeAreOpenreach you have damaged the cover on my junction box on the side of my house and now all the wires are exposed, I have been on and off the phone all day and @SkyHelpTeam have advised that it's an openreach issue if this is not fixed soon I will be logging a complaint

  • BorleyTrevor Trevor Borley (@BorleyTrevor) reported

    @SkySports I would like to make a complaint about the biased commentary on Sky Sports. Tonight Man United v Palace. Ex Man U player and Man U fan commentary. First 20 minutes they barely mention Palace happens every game we pay for an impartial service 🙄

  • claire48996695 claire (@claire48996695) reported

    @SkyHelpTeam I have done all of that and it’s not helped one bit. I’ve had nothing but trouble from sky broadband and called to cancel but the lines were off 15 minutes before the call center lines should close. Awful.

  • connorshirkie05 Connorshirkie05 (@connorshirkie05) reported

    @john81993704 @AttackingGoalie @SkySports I’m still a child, what your saying could have a big affect on me, just cause I support a club you don’t like doesn’t change that

  • owlsfan83 Ben (@owlsfan83) reported

    @Moley1985 @SkyHelpTeam Press home, go to sport, then featured, then scroll down to UHD. Be warned Sky false advertise here all the time so will often show games in UHD that aren't.

  • ChrisPetrie19 Petrieboy12 #bruceout (@ChrisPetrie19) reported

    @Bigkev1346 @jhandford11 @SkySports He’s not that bad he’s young hungry and still got a career ahead of him, Fury knows how to box and spark Paul in 1 round

  • 70mutley Dave Mutch (@70mutley) reported

    @SkySports The Boxing Boards of Control should step in & tell Jake Paul he is never going to be sanctioned to box unless he meets certain requirements as a professional & it then takes away all of this

  • claire48996695 claire (@claire48996695) reported

    @SkyHelpTeam My husband is working from home and we cannot get connected. It’s really poor. And I can’t get any help because everyone’s decided they’d like an early night.

  • mrschambers37 ✨ Anna marie chambers ✨ (@mrschambers37) reported

    @SkyUK Internet is down in kettering !

  • 0707danny Danny Howells (@0707danny) reported

    @SkySportsPL @SkySports Would be nice to of seen it, but your mobile app is ******* dog ****.