Sky Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy
(@Tomcfc86) reported
@SkyHelpTeam Quickest and easiest? I’ve had issues with my internet dropping in and out since the beginning of April. Still not sorted. Now I have no internet at all. Phoned yesterday and was told there was nothing you could do. Wake up this morning and now my multiroom isn’t working 😡
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Dom Stringer
(@DomStringer) reported
@SkyUK morning, is there a customer service email I can contact someone on please. I do not have time for the many phone calls it’s requiring to sort my issue. Thanks
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haven
(@insertgender) reported
@SkyHelpTeam your service is ******* horrendous, ******* 5+ years of ****** inconsistent "high speed fibre"
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Gary Bridson
(@GaryBridson1) reported
@SkySports Goals never move #truesaying
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Nishraj BHULLAR
(@NishrajB) reported
@sup3rsparks @JosephJanerique @SkySports Perez had the fastest car lol seb borderline 7th fastest to jump gasly and Lewis and lapping 15.6 on avg only a tenth slower than max in the first stint closed down Lewis and gasly by 4 seconds before over cutting them and dropped perez
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phil
(@philcageITSME) reported
@SkyUK More like Sky will give you this amazing deal of sky tv Netflix and the slowest broadband in the world for existing customers for the new customers fiber optic that is just as bad and a higher price after the 18 months sky we are rubbish with broadband
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Nishraj BHULLAR
(@NishrajB) reported
@Monty05483976 @AnnnoraTyler @SkySports Too bad Hamilton lost 4 seconds to vettel in 6 laps that allowed vettel to overcut him or did the team make Lewis slow ?
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Valkyrie VA
(@Valkyrie_va_uk) reported
@QuickBooksUK 35 days since I've been able to access my account due to @SkyUK mobile not receiving text verification code. Unable to do anything but still getting charged and no update on your website or apology WTF!!! Get it sorted this shouldn't take this long.
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iF LukkyYT
(@iTs_iF_Lukky) reported
@SkyHelpTeam Service down in Drumquin 😐
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Michael Norcross
(@mnorcross84) reported
@FootieRealist @SkySports What's the point in saying to say Ings he's not in, and making him feel like ****, then a week later calling him up. It makes sense to name the squad when every team has finished their season, not before.