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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 12/03/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!

  • Alfresko3 Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.

  • GamerBelsh Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England

    @jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause

  • toonpete85 Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • peteward74 peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • ScooterRiderFMX 🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Newburn, England

    @SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption

  • KJS97_ Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • xAlexandraLeex Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chris23aug Chris Latham. (@chris23aug) reported

    @SkySports journalists blaming #Everton fans for #Rafa Benitez sacking, saying he was never welcome & poisoned atmosphere. He was sacked because the results have been so bad not because he managed #LFC 💙

  • Jay_Gallacher Y2Jay (@Jay_Gallacher) reported

    @SkyHelpTeam That's great however went through to cancellations and they are closed So i have had this issue for 5 years and been paying over what i should it's not difficult to sort but the customer service make it difficult

  • liquizen Liquizen (@liquizen) reported

    @kieroncox @SkySports @Zendaya Who ******** is that?

  • sideshow_2 Rob (@sideshow_2) reported

    Sorry @rickygervais I’m going to have to mute you on here for a bit as my internet’s down and has been for the last 2 weeks thanks to @SkyUK so I’m unable to watch #AfterLife3 and I fear I might see a spoiler RT or something. Just wanted to give you a heads up

  • GovST1 Gov Singh (@GovST1) reported

    @SkyHelpTeam Same issue, just goes to a blue screen. Tried resetting the box aswell but same problem.

  • romfordpepe Romford Pepé (@romfordpepe) reported

    @SkySports #supersunday has gone down hill ain’t it. No 16:30 kick-off?

  • robbeard Rob Beardshall (@robbeard) reported

    @SkyHelpTeam hi sky, could you let me know if your having problems with uhd on premier league cos for 2 games I’m just getting a blue screen? The hull game was ok. Ta

  • M_Scarrott Lord Scazzles (@M_Scarrott) reported

    @SkySports @DavidJonesSky I think we get your point, you’re a bit sad that NLD got cancelled. But pipe down going on about it now. You didn’t have this energy when the other 19 games were being postponed 🥴

  • DextersDesciple Dexter Morgan (@DextersDesciple) reported

    I wish @SkyUK would **** off. Because of their deal with HBO we can’t have HBO max over here for at least another 3 years. But at the same time they don’t go out their way to get some of the HBO max stuff. No wonder people pirate tv shows when we always get shafted #peacemaker

  • FewingsLewis Lewis Fewings (@FewingsLewis) reported

    @SkyHelpTeam It just closed down and not loading