Sky Outage Report in Pontop, County Durham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Jamie Douglas
(@jaydug) reported
from
Wallsend, England
Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Andrew
(@a_scotty1892) reported
from
Annfield Plain, England
Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Black
(@civil_dave) reported
@SkyHelpTeam @g2mcc How do you keep the prices down? By putting them up!
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Danilo
(@SchickCreekXIII) reported
@lcfckini Oh it was 50 my bad Reported by SkySports
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Chris Mervin
(@Merv1972) reported
@SkyUK Been trying to contact you about unexpected 20% price hike. The help section spins you around in circles & only gives you option of calling which we all know takes way too long to answer and I don't have time to sit around waiting. Can you give me complaints email address please
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g black
(@gbrown744) reported
@SkyHelpTeam You're making assumptions. I'm not the only one who has this problem. Shows used to be grouped together, now I have to scroll and search around for the next one.
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Dylan Jones🏴🖥🏉🐗
(@D13Creative) reported
@SkyHelpTeam I didn't get a phone call at the time as was promised. Your customer service is absolutely awful
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Michael Thomas
(@redscousemouse) reported
@SkyHelpTeam @GordonF38802537 It’s very clear. Sky are clearly greedy and cashing in. As a loyal customer I’m utterly disgusted
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itchycooz
(@itchycooz) reported
@SkyUK why is your Internet connectivity so bad that your consistently one of the uk's worst broadband providers?
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Spoke to a lad called Shonan from loyalty, what an unhelpful lad he was, disabled and lost a family member he wouldn't help us get the bill down or help with the box saying it's not sky - rubbish you are my provider and getting my cash yet put my price up by £11pm and no help 1/2
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jessB
(@Jessica_Bragan) reported
@SkyHelpTeam I’m already paying over £100 a month for sky, and now you’ve upped it even more. Been with them for over 6 years, time for a change and cancel
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Aileen McKee
(@AileenDunlop) reported
@SkyHelpTeam Having real issues with internet this afternoon. Repeatedly dropping out. Are there any issues in the KA23 area?