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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 12/09/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • MurthaOfficial Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • waalli90 Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TimPashley Tim Pashley (@TimPashley) reported

    @SkyUK Skygo continually crashing on windows 10, despite uninstalls/reinstalls. Getting really fed uo with this issue that seems a continual issue. Very poor.

  • timshallcross Tim Shallcross (@timshallcross) reported

    @SkyHelpTeam hello - I’ve not been able to watch SkyGo on phone / ipad all week - keep getting error message 50-9-503 - I’ve restarted internet, iPad & iPhone, uninstalled & reinstalled app and tried to work through trouble shooting online but no luck? Any ideas?

  • neilcondron Neil Condron (@neilcondron) reported

    @SkyHelpTeam @wxllg The error received isn’t listed as an option on the help site. I’m having the exact same problem.

  • _william_lfc William (@_william_lfc) reported

    @LFCTransferRoom @SkySports thats crazy, for me this was one of his worst games recently

  • 1CraigTheCarr Craig The Carr (@1CraigTheCarr) reported

    Thank **** for iptv because this @SkySports commentary is abysmal. Not giving that shower anything the manc c%nts

  • chrissyrobbo77 Chris Robertson (@chrissyrobbo77) reported from Beverley, England

    @AlBooth @SkySports That’s my point it’s awful. Why?

  • HertsTimelord Dermot Wickham (@HertsTimelord) reported

    @Lorse72 @GNev2 @SkySports Virtually never. Was allowed by the gracious UEFA as a COVID concession.

  • newton90 Matt Newton (@newton90) reported

    @SkyHelpTeam trying to watch Sky Go but I’m getting the ‘Something is wrong. The app will now quit’ error message. I am already without a satellite signal on my skyQ box with an engineer coming out to sort. I now have no way of watching Sky at all!

  • stephenpalmer01 Stephen Palmer (@stephenpalmer01) reported

    @PV7903 @SkySports So true. They were much happier though in the first half when Arsenal were threatening. Bad enough & expected with Gary Driville but the commentator guy at least show semblance of even commentating. People don't pay so much in sky subs to listen to you wincing abt a Liverpool win

  • crammybear Adam Burbridge #FBPE (@crammybear) reported

    @bencoles_ Just as i was about to cancel @skytv @SkySports