Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Chris Cossey
(@Cosseycj) reported
from
Wallsend, England
@SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league...
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MC
(@MC68927738) reported
@SkyHelpTeam My issue is the time wasting that your online virtual assistant provides. Needs scrapping.
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Jibran Khaliq
(@DrJibranKhaliq) reported
@SkyHelpTeam Can someone take responsibilty for my case and fix the issue which you created. We moved within sky for goodness sake! Also, if you can provide email of director of operations and COO please, need to involve them so the issue is sorted.
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Ian kelly
(@IanKelly1987) reported
@phonecreww @SkyHelpTeam @MartinSLewis Cancelled it been with them 6 years cheapest monthly offer was 86 quid if your a new customer you get it around 72 didn’t want to cancel but not being ripped off for loyalty
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Dugz Van Bronckhorst
(@douglaseaston) reported
Anybody using @SkyUK 5g at Ibrox @RangersFC ?? Thinking on upgrading to a 5g phone and wondered if it makes any difference to the signal on match days ??
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Young Paul
(@yellapiss) reported
@SkySportsPL Inappropriate because Merse has a gambling problem. This would be a huge trigger for someone like that. @SkyHelpTeam have a word with the HR team on this. Disappointed.
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Phil Knibb
(@PhilKnibb) reported
@SkyHelpTeam I don’t understand why you cannot issue a number where I can discuss my account. I wish to talk to Sky about my broadband account.
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The Law
(@The_Lawful) reported
@SkyHelpTeam Hi! He basically said to re-issue the order which would get to the correct box, hopefully. Since the issues seemed to be that it was being sent to the wrong box
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Jibran Khaliq
(@DrJibranKhaliq) reported
@SkyHelpTeam I am sorry, they are not helping as I said, I have spoken to roughly 10 agents and they are rubbing off responsibility to others, I need someone in authority to call me back. I made a complaint yesterday online and also via call 2 weeks ago, guess the result?
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Jibran Khaliq
(@DrJibranKhaliq) reported
@SkyHelpTeam I did yesterday!! now I need someone responsible to call me back to help resolve the issue! It has taken way too long and is costing me a fortune not to have broadband!! I hope you are taking responsibility and will arrange a call back from a responsible person!
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KeyseyGK
(@KEYSGK1) reported
@SkyUK your customer service is shite!! You have untrained / unskilled advisors taking calls who haven’t got a clue!! I’m paying for a service that is non existent!! Anyone thinking of switching to @SkyUK broadband - don’t do it!! Useless