Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
TV | |
| Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe
(@Blake88Chloe) reported
@SkyUK is there a power outage for ox10 postcode?
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Dandavuk
(@Dandavuk) reported
@SkyHelpTeam Honest thanks for trying to help Matt and for your speedy replies. I'm really disappointed with Sky's incredibly poor customer service processes - an "Email Us" button should do just that. Clearly Sky don't want to deal with complaints or they wouldn't make it so inconvenient.
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Kev
(@Kjvincent1979) reported
@SkyHelpTeam The problem is the status boars currently states no issues till you go to the phone check. So I've no way to chase it up
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Stephen Pothecary
(@Steve_Guru365) reported
@SkySports Embarrassing for sport, shouldn't compete again. Let the nation down
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Thommo
(@Thommohawk67) reported
@SkyHelpTeam No frustration just disappointing in poor service in having to now call again because #Sky didn’t fix the issues on wed. Time to rip up that contract as breach of contract #meetingofminds
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
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ROSSii
(@MrROSSii1990) reported
@SkyHelpTeam Any idea when i might get internet back? Been down most of today
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Cheesecake Lover
(@Li_Li78) reported
@SkyHelpTeam @benfreeman1021 None of the shows on @peacockTV service (through Sky) have subtitles. Deaf and hard of hearing customers disregarded once again. #Shameful
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OnceUponAnAngel
(@StandardWing) reported
@SkyHelpTeam No satellite signal today - cannot get any tv
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Michael
(@Michael67141746) reported
@SkyUK Is there any possible way of getting the box office fight on talktalk? Or have I gotta stream this ****?