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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 12/15/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.

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City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomWallsend TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • NoynamoJr Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • waalli90 Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • MrTeaPot1986 Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TIGERSFOREVER72 HULLLAD72 (@TIGERSFOREVER72) reported

    @Deanochart19 @SkySports @SkySportsNews Point your missing Dean is I've had all jabs so I don't die and leave my daughter without a father, that's my only priority, I don't give a **** about anything what your quoting

  • MancHODL MancHODL ⚡️ ∞/21M (@MancHODL) reported

    @SkySports Hahaha, surprise surprise Sky post about the one unvaccinated player who is ill but nothing posted at all about the hundreds of heart problems and vaccinated players collapsing after their jabs 🤔

  • Gunner1896 Gunner1896 (@Gunner1896) reported

    @dollarbill256 @SkySports No she didn't "fire" him. He was a temporary coach out of the LTA trainer pool. They had an agreement only only for a couple of weeks he was never her permanent coach. Afterwards they mutually decided not to continue because he has family at home and doesn't want to travel for...

  • StuartYeats7 Stuart Yeats (@StuartYeats7) reported

    @SkyHelpTeam Hi Stephanie, When I am trying to access @Cex website while connected to WIFI, it returns a 403 error, if I disconnect my devices from WIFI and use 5G Network, it connects first time.

  • MatiSavu Darot savu māti (@MatiSavu) reported

    @1Evo88 @SkySports Like who? Eriksen wasn't vaccinated wnd aguero had problems before, what about the thousands of players who are vaccinated and aren't collapsing?

  • JohnSmithIpswic Jim Smith (@JohnSmithIpswic) reported

    @SkySports Going down anyways

  • BGClarkson Jamin, Ben Jamin (@BGClarkson) reported

    @jaminhawx @RealNabooGen @SkySports It's a lottery, simple as that. My gran, who's 70-odd, diabetic and has a ton of health problems, caught COVID and barely felt it. It's also killed perfectly healthy people in their 20s. Can almost certainly guarantee he wouldn't have had it as bad if he'd been vaxxed though

  • kevinjcampion Kevin Campion (@kevinjcampion) reported

    @SkyHelpTeam we have had no internet for about 24 hours, have run all the connection test through the Sky app and prompted through devices connected. Is there an issue?

  • OhShitOnIt1 OhShitOnIt (@OhShitOnIt1) reported

    @SkyUK When are you going to fix the Item Unavailable download fail? It’s an ongoing issue for multiple people and all you’re doing is blaming BT.

  • TheOnlyLinsay Cupid Stunt 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheOnlyLinsay) reported

    My catch up isni working... HELP! @SkyHelpTeam