Sky Outage Report in Pontop, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett, Durham, Wallsend, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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michael winship
(@mwinship64) reported
from
Ponteland, England
@SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Moulton
(@moulton_m) reported
@AndyBeech43 @SkyHelpTeam I’m having the same issue 👍
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Jenna Bray
(@bray_jenna) reported
@SkyUK do I have to call to cancel sky??
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Paul
(@bu88yth33lf) reported
@SkyHelpTeam I'm currently on my 4th call. I have been through to call centres with background shouting, misinformed, advised incorrectly and patronised. What has happened to Sky's excellent service for VIPs of 21 years custom? About to give up and try Virgin media.
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Manchester's Red
(@Boriviz) reported
@UtdPlug @SkySports Ronaldo said don’t show respect to me I don’t have respect to you and he didn’t. Why worry about Portugal , that’s His problem.Terminate his contract now don’t wait till January , let him go to another club.He said he got a lot of offers,will see. I bet MLS is a only possibility
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Otsohile
(@TheBlackOne) reported
It's pointless asking Christian because he'll never hold Max accountable @SkySports just wants to chat & I hope Checo knows where he stands in this team
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🌸 lauren 🌸
(@laurenmariaaaa_) reported
If I knew we’d have this much of an issue with getting broadband installed with Sky via Open Reach we never would’ve chosen them. @SkyHelpTeam @OpenreachHelp
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Matt Hoodless
(@Matmo80Matt) reported
@SkyHelpTeam no way on earth it should be this difficultvto@speak to@someone about a problem with broadband. 40 mins I’m hold so far 😡🤬
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Andrew O'Rourke
(@Porke101) reported
@SkyHelpTeam Money when I have none in my account. This is beyond annoying and I am really loosing patience with you and sky and really feel like I am not getting the level of service I am paying for
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Tracey Packham
(@goldengenna) reported
@SkyHelpTeam @onedarkdayarts Similar here in Stourbridge. When we ring up it says there are issues in the area, when I click on your link it says there are no issues. No broadband at all today.
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Gemma Colling
(@colling_gemma) reported
@SkyHelpTeam I’ve got an installation date of 1/12/22 been booked since 30/10/22 Given there’s Royal Mail strikes for 3 days that week why can’t you send the router now? Your customer service teams answer is “well if not there you’ll just have to rearrange” great service 🧐