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Sky Outage Report in Pontop, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontop, County Durham, England 01/18/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontop, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Corbridge, Newcastle upon Tyne, North Shields, Gateshead, Crook, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend and Consett.

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City Problem Type Report Time
United KingdomDurham TV
United KingdomCorbridge TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV
United KingdomGateshead TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Sky Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • David_B235 David B (Northwest Lancashire Train Spotter) (@David_B235) reported

    @SkyHelpTeam hi we seem to have an outage in the FY5 area sky TV not working or Internet everything has just gone off blue screens on TV stating due to technical problems your sky TV and Internet has been suspended

  • AndyGri94913452 Andy Griffiths (@AndyGri94913452) reported

    @HaymonzP @MichaelBensonn @SkySports 17th fight wasn’t it? Don’t be ****! Any pro boxer would’ve jumped at a title opportunity against such poor opposition at that stage of their career, it was a gift!

  • David_B235 David B (Northwest Lancashire Train Spotter) (@David_B235) reported

    @SkyHelpTeam It states its a satellite issue just states your service is suspended

  • Johnaustinmenzi John/COYG🏴󠁧󠁢󠁳󠁣󠁴󠁿🥊⚽️ (@Johnaustinmenzi) reported

    @MichaelBensonn @SkySports He is **** he only won the belt he sold to Eddie by default he was way behind on the score cards when his opponent got injured leg

  • KevinMonk The Dopamine Devil 🌱 and 629 others (@KevinMonk) reported

    @SkyHelpTeam It's been five days now with less than 1MB internet and no phone service. Am I eligible for the auto-compensation scheme yet, @Ofcom ? How do I start that process? I should be getting £8.06/day?

  • danielmillerg **** THE 2024 CHAMPIONS LEAGUE FORMAT (@danielmillerg) reported

    @MichaelBensonn @SkySports This man chats so much **** and gets laid out flat every big fight he has, he’s a washed fighter

  • maclean1975 Chris (@maclean1975) reported

    I've been a @SkyUK customer for years & until this year barely called them about anything, but this year has been an abbsolute joke! Customer service = horrendous!! Not the people on the phone, but the timescales to get people out to fix issues has been unbelievable. 😤

  • BaldManGamer BmG 😷 🙅💚 (@BaldManGamer) reported

    @SkyHelpTeam my Sky internet has been down all day, phoned to ask why and was told there was work going on but can’t find any information as to where and why?!

  • smithy_jack1 JackSmith! (@smithy_jack1) reported

    @StephanieWins @SkyHelpTeam Engineer was rude to me, refused to install a sky q box then ****** off. Messaged the Twitter team who told me to ring up or email. Still waiting for a call back nesrly 3 months later

  • 42McFcGabby GabbyTheGoat🇹🇷🇹🇷 (@42McFcGabby) reported

    @SkySports burger man would have never won a club trophy if it wasnt for jose he should be kissing his feet