Sky Outage Report in Pontop, County Durham, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Pontop, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Internet | 22 hours ago |
|
Newcastle upon Tyne
|
Phone | 3 days ago |
|
Gateshead
|
TV | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
|
Newcastle upon Tyne
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, EnglandI'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, EnglandWhoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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. (@SEAMONKEYOO7) reported from Willington, England@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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Lesley Wheatley (@strizley7) reported from Tanfield, England@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Ellis (@EllisLandreth1) reported from Sunderland Bridge, England@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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Alan (@alsandal39) reported from Whickham, England@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Veterans Response CIC (@VeteransR) reported from Sacriston, England@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Daniel Sleeth (@danielsleeth) reported from Dunston, England@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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joseph mains (@mainsey8) reported from Washington, EnglandPlease help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England@SkyHelpTeam To cancel so online chat isn’t available
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Wez (@W3z) reported from Sunderland Bridge, England@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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michael winship (@mwinship64) reported from Ponteland, England@SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Caroline Smith (@seilpup) reported from Rowlands Gill, England@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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ً (@iEddsyy) reported from Durham, England@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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OfficialMickTee (@Tullic) reported from Chester-le-Street, England@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MancBasTurd (@mancbasturd) reported@SkyHelpTeam Copy and paste... already done that, very little help
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CFC_Aaron💙🐐 (@Aaron1CFC) reported@zZzMarsi @LampardIsBetter @SkySports Thats my point...i understand why he went down..besides bruno does same upon smallest touch
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James (@Jameswhincup) reported@SkyHelpTeam Why do I keep getting remote network problem and download failed when I try to download on demand content?
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Hasina (@hasmuk13) reported@SkyHelpTeam my broadband had been down all morning. Need to work! Please help resolve
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Josh Goring (@drummerJoshG) reported@SkyHelpTeam I've been through all that and had engineers out multiple times and I still have frequent issues with slow speeds and loss of connection
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Moderndaymillenial (@Moderndaymille1) reported@HostileGaming13 @SkySportsPL @SkySports Hang on! How am I a fraud...this isn't a utd/spurs problem...its a football problem
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Graham Park (@GrahamPark15) reported@SkySports That's Mourinho deflecting a major problem that is killing the game...... cheating players
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Chrissy (@Charrald93) reported@SkyHelpTeam Its a number I called about the time I first called to report the issue, this was a week or so ago. If its you guys then somewhere on the website, otherwise no clue its just in my call history!
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UrbanPirate (@UrbaanPirate) reported@SkyHelpTeam They say help, what they mean is pretend to help then do nothing and charge you for it.
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CFC_Aaron💙🐐 (@Aaron1CFC) reported@zZzMarsi @LampardIsBetter @SkySports Games going soft but rashford, martial, bruno go down upon little touches..lol. Not being hypocritical doesn't mean am supporting spurs