Sky Outage Report in Pontop, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (48%)
-
Internet (34%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Durham, Gateshead, Stanley, North Shields, Chester-le-Street, Washington, Consett, Wallsend, Hebburn and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
-
Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
-
Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
-
Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
-
JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
-
stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
-
Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
-
M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
-
Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
-
stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
-
Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
-
MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
-
Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
-
Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…
-
Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
-
Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
-
Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Cardinal John Dirge
(@JohnDirge) reported
@SkyHelpTeam No response to this? It's been 5 days without Internet, trying to work from home through it and I get fobbed off every time I call. I was told an engineer would be dealing with the issue before 6pm yesterday, but that never happened.
-
Steve Peters
(@whatsupsutr) reported
@mrtnhlsr @SkySports If rules had been applied england would have never won a world cup, you win some you lose some its football get over it
-
Martin McKay
(@marty1905) reported
@SkyHelpTeam can you tell me how to speak to a technical adviser regarding a neighbours sky TV service (she has mild dementia) without going through the automated service and then waiting an hour on the phone, thanks
-
J_C_H_97
(@J_C_H97) reported
@SkyHelpTeam i don’t understand how 2 people can place the same order on the same day one receive the order a week later and one still waiting 2 weeks down the line...
-
adam lcfc lewis
(@BiffLewis) reported
@SkyHelpTeam My sky q is not downloading at normal speed. Can you help. ?
-
Andy Hughes
(@AndyHug52940242) reported
@shootermcgibson @chriscrook1234 @SkySports Ease the cheese big bad F
-
Ev
(@Ellie_spaniel) reported
@SkyHelpTeam I’ve been on the phone for 27 mins trying to speak to someone about Broadband contract - perhaps it’s time to go with another supplier? Poor service
-
lucy
(@lghghghghh) reported
@SkyHelpTeam I need help
-
Cardinal John Dirge
(@JohnDirge) reported
@SkyHelpTeam It's now exactly 5 days since BT cut off my internet without warning (planned work we were not informed about in advance). Logged a case with you on Monday, but @OpenreachHelp still haven't fixed & I have no confidence in it being sorted for the weekend. Help please!
-
Lauren
(@2011_lozza) reported
@SkyHelpTeam need help only had my Samsung galexy a51 not even year yet the phone charger went wont charged my phone no got no charged for me phone what going happen next please