Sky Outage Report in Sherburn Hill, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Sky outage reports came from the following cities: Washington, Stanley, Sunderland, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street, Seaham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Newton Aycliffe |
TV | |
| Spennymoor |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@mufc_girl20) reported
@SkyHelpTeam Hi when I try and watch Netflix through my sky Q on demand section (not the app) it crashes every time it opens. I have troubleshooted on your website and nothing is helping. And yes I’ve pulled the plug for 2 mins as well.. it’s rather frustrating. Can you help?
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Joe. p
(@joeypizzas) reported
@SkyHelpTeam I’ve spoken to Joe who was great@then he put me through to a different department to a man called Derrick who said he couldn’t help and now I’m on hold still.
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DatHoggered
(@DatHoggered) reported
@skyhelpteam Hello, my internet has been down since last Wednesday evening. Your engineer who came out couldn’t fix it. Openreach couldn’t fix it and now I’ve been left in limbo. This is not acceptable, especially as I am paying over £100 a month.
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DatHoggered
(@DatHoggered) reported
@skyhelpteam I’ve tried calling and just get an automated response, your broadband checker and service checker keep sending me around in circles with no information on when a fix might happen. Please help.
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Dean Allan🏴💙
(@deano1903) reported
@alanmdesc @ScotlandNT @SkySports It should be but no feed as they are having Technical Issues 😡
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Phil
(@Flip855) reported
@virginmedia Your entire offering is awful. Breakdowns, WiFi signal is often poor, your TV system is weird, your customer services are woeful. I was an @SkyUK customer for 20+ years. I can't wait to go back. 14 months of your abject failure to go. Thanks though
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chris usher
(@chrisusher8) reported
@SkyHelpTeam partner contract is up at the end of the month she wanted to come to sky bcoz of the great deals chose the phone through me account now it says 3-4 weeks for delivery seriously can't wait that long just says coming soon wtf does that mean? @SkyUK
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Kdogg
(@Kdogg14835797) reported
@SkyHelpTeam Just off the phone to a manager, who implied it was up to me to leave sky when i think it has gone on too long. Am I not valued as a customer? Surely after 25 days, you should be doing everything in your power to solve the issue. I already have an open complaint in progress
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KP
(@182target) reported
Hi @SkyHelpTeam is there an issues with internet I should know about in NP4? For the last week or 2 I’ve had fluctuating speed between 3 and 30mbps & sometimes it just drops out totally. Thank you 👍
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punnedit_jeeve
(@RajeevMamidanna) reported
@SkySports Yeah we need to '****' out the bad umpiring.