Sky

Sky Outage Report in Sherburn Hill, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 01/12/2026 03:40

January 12: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Durham, Newton Aycliffe, Bishop Auckland, Crook, Washington, Shildon, Stanley, Peterlee, Chester-le-Street, Seaham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomSunderland Internet
United KingdomBishop Auckland TV
United KingdomSunderland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKristianJames Kristian James (@MrKristianJames) reported

    @SkyUK Your UX is a mess. "Unexpected Error" followed by "Bad Request 500 Error". Continuously clicking to select a product only to end up back where I started in a never ending loop. Why make it so hard to buy?

  • Kamzy17_ SHLAMZIN’o (@Kamzy17_) reported

    @SkyUK my wifi is down, please fix it. If not then you will wake up and the first thing that’ll happen is you stubbing your toe and it hurting like a bastard.

  • davidoddy DavidOddy (@davidoddy) reported

    @SkyHelpTeam Thanks a lot Chloe, followed the instructions and it appears to have fixed the issue 👍

  • abbeywoodstudio Lesley Johnson (@abbeywoodstudio) reported

    @SkyHelpTeam no Wi-Fi again this morning and twice last night complaint being ignored. Diabolical service

  • ZedR26 ZR (@ZedR26) reported

    @SkyHelpTeam Wake up. It's all broken

  • Thatthere4 That_there (@Thatthere4) reported

    @SkyHelpTeam I get to hold for 40 mins+. Promised callbacks that never appear, help that never materialises. I've just been placed 'on hold' by someone in billing while he 'looks my details up' and he cut me off.#skyscam

  • Thatthere4 That_there (@Thatthere4) reported

    @SkyHelpTeam Please can I have a direct dial for the complaint department. I've had enough.

  • LewisNSNO Lewis (@LewisNSNO) reported

    @Marcus_JC16_ @SkySports Not anymore. We’re going down

  • homebeingme Only me (@homebeingme) reported

    @SkyHelpTeam @SkyUK How do I cancel Roaming Passport Plus? I sent one SMS message from Australia, then received a message saying it has cost me £6 and I can use my phone for 24 hours. How do I cancel that? One text surely can’t cost £6

  • Bettyswalloxx Lee Dyer (@Bettyswalloxx) reported

    @blue_highland @SkySports They did the same with Wreck it Ralph!! They never learn.