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Sky Outage Report in Sherburn Hill, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 12/19/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Bishop Auckland, Newton Aycliffe, Hartlepool, Chester-le-Street and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland TV
United KingdomBishop Auckland TV
United KingdomNewton Aycliffe TV
United KingdomHartlepool TV
United KingdomChester-le-Street Internet
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • happymamma36 Jo (@happymamma36) reported

    @SkyHelpTeam is there anyone I can DM please? A vulnerable customer signed up to Sky TV & Broadband, specifically asked for payment to the taken on a certain date. The money showed as pending in the bank. Turns out payment wasn't taken, person has accrued charges & out of pocket

  • RosaKitty2014 RosaKitty (@RosaKitty2014) reported

    @SkyHelpTeam Yes - an engineer reviewed yesterday and it’s down again today

  • Chr1sWynne Chris Wynne (@Chr1sWynne) reported from Dromore, Northern Ireland

    @SkyHelpTeam So as an existing customer, it's not available, or do I need to remove the channel and add it back again?

  • steeleyp_ PS (@steeleyp_) reported

    @sophb66 @SkyHelpTeam Anybody signing up to this non-essential service does so in the knowledge that prices can rise in April. Unless explicitly price guaranteed, they’ve not any argument whatsoever against it.

  • vimpatel69 Vimal (@vimpatel69) reported

    @SkyHelpTeam so I have 22 years plus as a loyal Sky customer. My Sky/Talk/Broadband are all up for renewal. You have the cheek wanting to charge me £20 to renew….. Which other reputable company does that?

  • purplepenguin81 Kelly🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported

    Getting really sick of costs rising for services that are providing less or not working as well as when I originally contracted them. Yes @SkyHelpTeam @SkyUK you are the main culprit of my frustration!

  • misshaileyshaw Hailey Richardson (@misshaileyshaw) reported

    @SkyHelpTeam @stoneman050367 I called earlier and despite being with sky 22 years, the best I could get was a £2 reduction if I recontacted for another 18 months (so you can put the price up again?) Unfortunately we can’t cancel as we’re in contract but will be doing so when we’re not.

  • benbarker1975 Ben Barker (@benbarker1975) reported

    @TheBlueDodger @SkySports Can't work out if it was a bad press conference or just crap journalists questions?

  • sophb66 Soph v34.4 (@sophb66) reported

    @steeleyp_ @SkyHelpTeam They should still consider just how many customers they will lose through prices being too high and will have to pay to exit contract then not renew. Surely their customer churn will rise substantially - like Netflix

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam @SReds28 Surely it's either offer acceptance or cancel no need for a call back