Sky

Sky Outage Report in Sherburn Hill, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 12/14/2025 10:30

December 14: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Hartlepool, Chester-le-Street, Sunderland and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomHartlepool TV
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • labradorlover15 Manchester United Since 79 (@labradorlover15) reported

    @SkyHelpTeam why do your company every time I ring because my mobile isn’t working 1) lie that it will be sorted in 24 hours and 2) show more interest in trying to sell me something else and force the issue ????

  • Emgem1025 Emmy Sharpe (@Emgem1025) reported

    @SkyHelpTeam Just got home from the weekend to my internet not working at all. Apparently it’s been on and off all weekend, up in Glasgow, is anything getting sorted anytime soon?

  • TylerBr39291249 Tyler Briggs (@TylerBr39291249) reported

    @SkySports They’d do anything to help Hamilton

  • mattmerry123 Matt Merry (@mattmerry123) reported

    @tomward001 @SkySports Yeah it’s just stupid rules

  • liambarwick27 Liam Barwick (@liambarwick27) reported

    @SkyHelpTeam Might be the quickest, but it doesn’t solve the issue that your internet is absolutely dreadful??

  • labradorlover15 Manchester United Since 79 (@labradorlover15) reported

    @SkyHelpTeam Some guy called Connor said the issue would be resolved but it still isn’t and the lady today was too busy trying to sell me a second phone. I had to put the phone down in the end as I had to go to work

  • kjwebb1965 kev1965 (@kjwebb1965) reported

    @SkySports Means nothing at Belgium where overtaking is a lot easier....anything to help Mercedes, system is a waste of time..

  • stephengribbin Stephen Gribbin (@stephengribbin) reported

    @Gavin_Adams11 @SkySports Penalties are issued based on the cause of the incident, not the outcome. This is nothing new, and I'm assuming you knew that.

  • frame_fiona FionaFrame (@frame_fiona) reported

    @SkyHelpTeam Any news on York? - no internet since Monday - engineers working on it - UFO internet - no timeline indicated for resolution - thank you

  • BiiMBOGTFC Damien Netherton 🏴‍☠️ (@BiiMBOGTFC) reported

    @GTFC_MUSIC @SkySports If he does. Did all that hard work for **** all