Sky Outage Report in Sherburn Hill, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Newton Aycliffe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Widdowson
(@widdohistory) reported
What's going on @SkyHelpTeam @skytv we've been in an online chat for over 2.5 hours and the "customer service expert" still hasn't managed to offer below £83 (new customers £74) or cancel the subscription (we've asked 5 times now).
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Paul
(@8gzd8k76nM) reported
@AKi_RiZ @SkyHelpTeam Not how repairs happen as Openreach have a diary so getting someone out same day would never have happened as, and this may come as a shock, you aren't the only person in the world and there will have been many others booked in before you
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Robb’s Anti-Growth Coalition
(@muffinman0302) reported
What do you do when @SkyHelpTeam don't fix your problem and you fill in another online form and they tell you "we closed your online form because you have an open case with us". They're just not fixing my phone line. Ombudsman?
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Nez
(@N_ezbod) reported
@CodeRainster @SkyHelpTeam My sky broadband is awful WiFi constantly drops out, struggle watching 4k content when kids are on their consoles, max speed I can get is 35mb in my street. I will be changing broadband providers in May now we've now got VM down the street. Can't fault their TV though.
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Chris Cook
(@iamcjc) reported
@SkyHelpTeam Just had a call offering me free multiroom for 6 months and told I could cancel after this period, had seen a similar offer skyvip but with 18 month contract. When I asked about this she hung up! Feel like I was being mid-sold if I’m being honest!!
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Leo.
(@Leo32150419) reported
@CodeRainster @SkyHelpTeam whats ur average speeds because im on bt and its constant at 60 download, and ive heard sky is pretty bad with their coverage
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Jo Chatwin
(@jo_chatwin) reported
@SkyHelpTeam Hi Nathan -I did this ,was referred to your Facebook chat function,that then told me it couldn’t help me
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Callum
(@EricTwoSync) reported
@SkySports Niel why did my wife leave me for the man down the street.
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Helen E Ralley
(@roadhousesun) reported
@SkyHelpTeam I contacted you online about a complaint via email at your Customer Support address on 12 December and received an automated response telling me I'd receive a personal reply in 24 hours. Can you explain why, on 29 December, over 400 hours later, I'm still waiting??
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Kay Pace
(@Kaypw) reported
@SkyHelpTeam can I have an email to escalate a complaint re sky mobile please.