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Sky Outage Report in Sherburn Hill, County Durham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Sherburn Hill, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 1 day ago
Chester-le-Street TV 10 days ago
Sunderland Internet 12 days ago
Durham Phone 21 days ago
Newton Aycliffe Phone 23 days ago
Newton Aycliffe Phone 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • Golden_Grahame
    🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • JoshGib76204214
    Josh Gibson (@JoshGib76204214) reported from Ferryhill, England

    @GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • BarryStevens75
    Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • Forbesie10
    Ben Forbes (@Forbesie10) reported from Hartlepool, England

    @SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange

  • Alfresko3
    Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • KevBee83
    Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • Alan_G_Shaw
    Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • TheatreTots_NE
    Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • DoddsJamie
    JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shoequeen1971
    Fatimah Kopp (@shoequeen1971) reported

    @SkyHelpTeam Landline & Broadband not working since yesterday and tv dropping for 2 months plus!

  • Stephen_mancity
    Liverpool and Manchester United Fan (@Stephen_mancity) reported

    @Hygrid241 @SkySports - support LoserPool

  • itsdecided
    thisisme (@itsdecided) reported

    @SkyHelpTeam Nicole just replied with understanding my bills link, I already mentioned I see the bill in Sky App means I know my bill , there is no help I cannot see any help there , please let me know how can I contact the Billing team ?

  • PhilipSwan
    Philip (@PhilipSwan) reported

    Sky broadband is having a mare this morning. WiFi to router is fine, but broadband keeps dropping. Phoning for support gets no human to help, and the automated suggestions are a joke. @SkyHelpTeam it’s happed 6 times this morning already..please talk to me!

  • DavidBracken2
    David Bracken (@DavidBracken2) reported

    @SkyUK thank you for sending an engineer for the 2nd time to install my sky service. Oh yes they're not allowed in so why send them when you were told by the 1st engineer that attended that you cannot access my property. Waste of my time the engineers time

  • katylou2009
    katy biggs (@katylou2009) reported from Bishop's Itchington, England

    @SkyUK is your live chat not working??? So hard to get through to you to get quick answers when your not able to talk!!! 🤬

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @SkyHelpTeam What is your native language? Hungarian? Bulgarian? After ALL I've said, you now ask me if I have an issue that you can help me with???!!!!

  • shivmeaker
    Shiv Meaker (@shivmeaker) reported

    @SkyHelpTeam Ok. What’s the direct number to call to sort a constant issue which no one seems to ever be able to fix with my broadband that’s neither reliable nor superfast inspire of your promise 🙁

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @SkyHelpTeam I tried every which way to find a facility to cancel the contract within the 31 days cooling-off period but there is no facility to do this.

  • _mrsee
    Serena's Body Double (@_mrsee) reported

    Another day, and another ******* issue with the @SkyUK WiFi