Sky

Sky Outage Report in Sherburn Hill, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 01/23/2026 16:55

January 23: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Newton Aycliffe, Spennymoor, Sunderland, Bishop Auckland, Crook, Washington, Shildon, Stanley, Peterlee, Chester-le-Street, Seaham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomNewton Aycliffe TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • GTWaites Garreth Waites (@GTWaites) reported from Hartlepool, England

    We seemed to have lost our sky channels. We can still bet bbc, itv and Gold, but Sky One and Sky Atlantic are coming up as no signal @SkyHelpTeam

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • kevindraisey Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gary_gjh1970av gjh Utv (@gary_gjh1970av) reported

    @Holy_Trinity_AV Just watched it again on Skysports, never get tired of watching it. The team then and now is unrecognisable tho.

  • Michelle_0086 Michelle (@Michelle_0086) reported

    @SkyHelpTeam Yes but it’s not a problem with all three of our phones, it’s a mast that’s apparently down, I’ve tried all of the steps but none have improved it. I literally had to drive 6 miles out of town a few days ago just to make a phone call, how much longer will we have to wait?

  • Amph1tr1t3 Amphitrite (@Amph1tr1t3) reported

    @SkyHelpTeam When Paramount+ launches in the UK, as a Sky Q & Sky Cinema customer I’ll get it free. But will I be able to use the Apple TV app or will I have to watch it via the Sky Q box?

  • Me_Scuba_Steve It’s Me Scuba Steve (@Me_Scuba_Steve) reported

    @SkyHelpTeam @DJ_Daymos Having your UHD cancelled. 1st world problems huh.

  • ElementsFSLtd jason hardwick (@ElementsFSLtd) reported

    @SkySports watching IPl semi final, 5 overs to go.. where has it gone .. just give off ..WTF.

  • j_brook1 Jake Brook (@j_brook1) reported

    @SkyHelpTeam moving your contact centre is the worst thing you ever did.... I've never felt so insulted and talked to like a child in my life!!

  • jeremy_dimond Jezza (@jeremy_dimond) reported

    @MartinSLewis 3 hrs waiting to speak to a @SkyUK advisor is poor form

  • DRE93_GT Daniel R Evans (@DRE93_GT) reported

    @SkyHelpTeam No it didn’t. I have tried all the help guidance

  • sequinnedsheep Alice Wright (@sequinnedsheep) reported

    @ncfclee @skysportscric @SkySports Yeah, he found it thankfully. Thanks for your help. It's weird they would suddenly change the channel with no warning though isn't it?

  • SimonTeapot Simon Tebbutt (@SimonTeapot) reported

    @SkyHelpTeam I choose the option to call from you link. Gives a generic number into the IVR. When prompted I said spoke complaint. As I mention your tech really wanted to help, but then I was cut off after 15 mins waiting after being transferred. Having spent 45min I have now emailed