Sky Outage Report in Sherburn Hill, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street, Seaham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Newton Aycliffe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DB77
(@OfficialDB77) reported
@SkyHelpTeam Hi, I can't download anything on demand. It just says download failed. Has been like this a few days now. Can you help?
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Yudish
(@kurtznirvanaz) reported
@aaroncikaya @SkySports The pitches will be horrible. Who's gonna watch the ball bounce 10 times before reaching one's feet..
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Kevin George
(@kevingeorge136) reported
@DRS65524527 @Motor_Sport @johnnyherbertf1 Most of skysports pundits or reporters and F1 media really need unbiased opinion instead of the fence sitting that most of them do. They just gloss over issues and you actually wonder who's suppose yo address these things if not them! Then they come online here to pick us up.
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Mandy
(@Mandy36523843) reported
@SkyHelpTeam why is your stupid wifi always down from 12:20 am people still ******* use wifi at night you know stupid *** company
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Kate⭐
(@Kate9303) reported
@SkyHelpTeam I’m not even in the north west England and my internet is down! What’s going on?!
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Steven Wallace
(@stewallace86) reported
@SkyHelpTeam hi did you guys do a firmware or software update on sky broadband routers recently ? It has caused my wifi extender to no longer work. Even bought a new extender and same problem. Any advice ?
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Jacqui Ann Smith
(@jacquiannsmith) reported
@SkyHelpTeam my internet down since 12pm 15/12. I work from home. This needs to be sorted asap. BT engineer outside said it was probably him. But ignored me after that. When will it be restored? Need it urgently.
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zaid
(@ZHq01) reported
@SkyUK fix the wifi pls I have deadline at 8am pls I’m begging you
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Michael Forster
(@MikeyF55) reported
@SkyUK @skytv 2) will you now just turn up randomly? My Sky TV installation is scheduled for Saturday. Will this happen? Will need broadband first! Please contact me. Was a Virgin customer for 20+ years but just moved house and obliged to switch to Sky. Not the best first impression.
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🌛🦋 MissNixynix🦋🌜
(@nixynoo82) reported
@SkyUK I'm gold VIP and the offers are crap. Glad to be leaving in February. Too much expense for crap TV full of repeats and **** wifi