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Sky Outage Report in Sherburn Hill, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 02/12/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomSunderland TV
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe TV

Community Discussion

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Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hjrlive Haden J-Robbins (@hjrlive) reported

    @SkyHelpTeam Sky login through the website

  • mjen30 maria (@mjen30) reported

    @SkyUK 35mins to get through to sky, spoke to a very friendly advisor who put me on hold while trying to get through to another department, another 35 mins later and I get cut off! Nooo #sky #help #CustomerService

  • rommyctowland Tom (@rommyctowland) reported

    @SkyHelpTeam just been cut off 3 times in a row now after waiting 20 mins to stalk about my staff package which comes to an end this month. How can I speak with a customer service representative please?

  • KCsaid Kimberley Clarkson (@KCsaid) reported

    @SkyHelpTeam I've been trying to purchase a broadband/tv package on your website but I keep hitting a technical error, can you help?

  • magooster Tony Mabey (@magooster) reported

    @SkyHelpTeam my broadband and phone line keep cutting out. It’s impossible to report on the website or MySky app. Please help.

  • ICTToolBox ICT ToolBox (@ICTToolBox) reported

    @SkyHelpTeam please help. I am abroad and cannot ring so need an email number that help me with my account details

  • mjfurse Michael Furse (@mjfurse) reported

    @SkyHelpTeam That's what keeps happening and then I get told I will get a call back, can you see why I'm totally fed up with this. 17 years customer and this is what I get!

  • Largonian Stuart Armstrong (@Largonian) reported

    @SkyHelpTeam Call (again) and speak to someone (again) who will say they can't do that, I have to do it online! Which I can't! Have you read the full thread? Who do I need to speak to in which department to have this resolved? Or is rather a complaint escalated to a manager the way forward?

  • ShaficEssop Shafic Essop (@ShaficEssop) reported

    @SkyHelpTeam The internet has been down in the London E11 area since 10am no one has come to fix it yet.

  • hotchkissstuart hotchkissstuart. 💙 (@hotchkissstuart) reported

    @SkyHelpTeam Hi. Are there internet issues in Leicester LE7 area? Connection suddenly dropped and won’t reconnect.