Sky Outage Report in Sherburn Hill, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Durham and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Sunderland |
TV | |
| Sunderland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Kevin Draisey
(@kevindraisey) reported
from
Newton Aycliffe, England
Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Chambers
(@Thinkpol_info) reported
@SkyHelpTeam We had Sky Q installed a couple of weeks ago. Every time the Disney+ app is on, it cuts off and switches the box off. Sometimes this is after 1 minute, sometimes longer. Are there any fixes or is the box broken?
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Miles Orru
(@milesorru) reported
@SkyHelpTeam hi, I am getting really bad broadband connections but every time I run a speed check it seems fine. The broadband could not cope with my wife on zoom and downloading at the same time. How can this be sorted? (Your website is terrible for customer service)
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Wild.
(@wild_xoxo) reported
@SkyHelpTeam our sky q box keeps cutting out and screen goes black and then comes back on. Have tried a reset, checked cables and updated the software. Currently making it unwatchable! (Netflix through sky seems to be working with no issues though?) Please help!
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Harvey Hodgson
(@HodgsonHarvey) reported
@SkyHelpTeam Wish mine would work properly. Had issues on and off since installed years ago.
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Compos Mentiss
(@compos_mentiss) reported
@SkyHelpTeam Morning team. Could Sky pls install my broadband fibre that I ordered back in Nov. 2020. No more surveys about how I rate the agent I recently spoke to. Irate customer😡
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Abul Malik Hussain
(@AbsMalik110) reported
@SkySports Doesn't fit in. He's so bad he makes Willian look half decent
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Banjo
(@Banjo87380578) reported
@SkyHelpTeam Okay but WHY don't your teams have email as a help route for customers? The only reason people would get in touch with you is if there is an issue so I'm wondering why you would make contacting you so inefficient
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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David Rudgley
(@davidrudgley) reported
@SkyHelpTeam I want to upgrade my 2TB Sky Q box for HDR compatibility but can't do it online because Sky are unable to solve problem with my online account? Don't want to spend ages on the phone either? Any suggestions?
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Em 🏴
(@matelotjack) reported
@SkyHelpTeam I joined sky yesterday and cancelled my existing service, got a text just now saying unable to complete your order!!!! What’s going on???