Sky Outage Report in Sherburn Hill, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Hartlepool, Bishop Auckland, Peterlee, Durham, Seaham, Washington, Spennymoor and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Sunderland |
Wi-fi | |
| Hartlepool |
Internet | |
| Sunderland |
Internet | |
| Bishop Auckland |
TV | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@SkyHelpTeam hi no sat signal all day on my Q just on demand, is it just down to the weather, I tried restarting and the usual stuff.
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HelsBels!!
(@FocusElle) reported
@SkyHelpTeam are no help at all. Please can someone message me ASAP and resolve the situation
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Sheena Raichura
(@sheena900) reported
@SkyHelpTeam Hello. I have been having issues with SKY and wish to terminate my contract. I can never get through to anyone to speak with via the customer services phone number.. always on hold for over 50 mins! Please help.....
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Scott
(@scott861987) reported
@Tomblvd @SkySports **** off mate, you’re boring me now. Go & not prove your point elsewhere
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WOOO plays 🕹️
(@WOOOplays) reported
@SkyHelpTeam On call now and yes my speeds are 11.6mbps which is 44mbps below your guaranteed line speed before I can cancel!! Nothing more frustrating when you are promised a speed and don't get it!
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Nicola Harris
(@hikkinarris) reported
@SkyHelpTeam I'm trying to downgrade my package how do I do it online as its telling Me to ring you. But I can never get through and there is no online chat. Thanks
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@SkyHelpTeam Thanks. But all the self help says if you have adverse weather you may have to wait for it to pass, we do have bad weather just wanted to know if it is a local problem to my area.
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mentalnieke
(@mentalnieke) reported
@SkyHelpTeam Nobody following through with promises made and then different things being said by different people makes a pretty crap service. I have an ongoing complaint and it is really sad that a large firm can not have one person handle and deal with it effectively.
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Colleen Hapney
(@ColleenMason93) reported
@SkyUK can someone tell me why I have to pay for a month after cancelling because I haven’t got any channels and my box not working? It’s been like this for months and not been able to get any help so finally asked to cancel and now being told I have to pay another month?!
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Fesh
(@Fesh2323) reported
@SkyHelpTeam No good. Have trouble shooted. This is the same issue that was widespread few weeks back. Have checked some down detector sites and there’a been a massive uptick of reports of issues