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Sky Outage Report in Sherburn Hill, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 02/13/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomSunderland TV
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • the_real_ivo David 'Ivo' Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySportsPL @SkySports @ManCity @ManUtd Glory supporter, sacking us off now we are shit

  • GTWaites Garreth Waites (@GTWaites) reported from Hartlepool, England

    We seemed to have lost our sky channels. We can still bet bbc, itv and Gold, but Sky One and Sky Atlantic are coming up as no signal @SkyHelpTeam

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • Nathan_Skidmore Nathan Skidmore (@Nathan_Skidmore) reported from Hunwick, England

    Straight into negativity against #LUFC within the first couple of seconds of @SkySports coverage. Absolutely awful........

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • kevindraisey Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewGoodyea4 Matthew Goodyear (@MatthewGoodyea4) reported

    @SkyHelpTeam my Broadband is not working postcode da7 bexleyheath

  • ONEDJRICH 🤟ONEDJRICH🤟 (@ONEDJRICH) reported

    @SkyHelpTeam Have I made the mistake of joining Sky? All I'm seeing is tweets about outages and slow speeds.

  • markbarber1401 Mark Barber (@markbarber1401) reported

    @SkyHelpTeam service just as awful and unhelpful as the service you get when you call up. Generic, robot like responses absolutely disgusted at the service I’ve received, will be cancelling service completely. @SkyUK

  • DanPhimy Dan P (@DanPhimy) reported

    @SkyHelpTeam still really slow internet speeds, have been below guaranteed speed for longer than the last 14 days, Openreach should have been out this week but still not better yet and no update. How do I get an update and a refund or something extra for this inconvenience please

  • recurrentluigi Luigi (@recurrentluigi) reported

    @SkyHelpTeam still down...

  • dockcopper ❤️❤️❤️⚒‏ ‏David ⚒ (@dockcopper) reported

    @SkyHelpTeam I live in the South East near Stansted Airport and had no broadband since Wednesday. Can you tell me when it’s likely to return, all I’ve had is an email from Sky giving me 2GB of extra mobile data because of problem?

  • ONEDJRICH 🤟ONEDJRICH🤟 (@ONEDJRICH) reported

    @SkyHelpTeam So there's zero engineers that may be in my area that could do it before this date? It just seems a bit slow of Sky to make people wait that long.

  • ONEDJRICH 🤟ONEDJRICH🤟 (@ONEDJRICH) reported

    @SkyHelpTeam Not here setting up a brand new customer early. Still got a week before my broadband goes live and 8 days before my Sky TV goes live. I really think I made the mistake of going with Sky. 2 weeks it takes to set up a new customer?

  • bessieboo23 Suzanne (@bessieboo23) reported

    @SkyHelpTeam It’s not accurate. Says there isn’t a problem when clearly there is!

  • sophb66 soph v. 4968 (@sophb66) reported

    @SkyHelpTeam It’s funny because I have been a customer of SKY paying £150 a month for 18 years and I have never ever found this company helpful. But seems to make your founder incredibly rich, so why bother with helpful customer service?