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Sky Outage Report in Sherburn Hill, County Durham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Sherburn Hill, England

The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Durham, Newton Aycliffe, and Bishop Auckland.

CityProblem TypeReport Time
Chester-le-Street TV 8 days ago
Sunderland Internet 10 days ago
Durham Phone 19 days ago
Newton Aycliffe Phone 21 days ago
Newton Aycliffe Phone 21 days ago
Sunderland TV 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • EllisLandreth1
    Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • GTWaites
    Garreth Waites (@GTWaites) reported from Hartlepool, England

    We seemed to have lost our sky channels. We can still bet bbc, itv and Gold, but Sky One and Sky Atlantic are coming up as no signal @SkyHelpTeam

  • dancingbear76
    Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • kevindraisey
    Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • dancingbear76
    Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • VictoriaBarry82
    Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • the_real_ivo
    David 'Ivo' Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySportsPL @SkySports @ManCity @ManUtd Glory supporter, sacking us off now we are shit

  • thenight_worker
    #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • safcmod73
    Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • VictoriaBarry82
    Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • safcking
    BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • VictoriaBarry82
    Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • strizley7
    Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • fredspoon
    pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • dereknichols1
    des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • LeeTheMag
    LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Welshade
    Ade Owen (@Welshade) reported

    @notrashcougar @SkyFootball @SkyHelpTeam I know it looks terrible,

  • TheRocketMan_1
    Ryan (@TheRocketMan_1) reported

    @TongeMichael @SkyUK I can believe it. Moved away from them 3 years ago. Nightmare to setup & nothing but issues. I left when my contract finished but they're still chasing me for a debt I don't owe & have proved that to them. They even told me I'd never been a customer when I rung up which was odd.

  • Welshade
    Ade Owen (@Welshade) reported

    @notrashcougar @SkyFootball @SkyHelpTeam Have to agree Sky , we are paying for this service after all !!!

  • kim__dale
    kim (@kim__dale) reported

    @SkyHelpTeam Well no that’s not acceptable? I couldn’t work because of a fault with your service? Can you send me details for complaints department please?

  • agmorgan1989
    Aaron Morgan (@agmorgan1989) reported

    @SkyHelpTeam @skytv Can you please just fix #skyglass, I don't know why I pay so much money to not be able to watch the football on my TV, instead I have to watch it on my phone. Red Button games haven't worked in well over a year now and you still haven't fixed it!!!! Terrible

  • steeleyp_
    PS (@steeleyp_) reported

    @JonPearcy @SkyHelpTeam Allowing people to cancel as they please is against the Sky model. They realised that too much freedom was against the model… hence why you can no longer remove the main packages with ease.

  • Thierry85246372
    Thierry Muller (@Thierry85246372) reported

    @jasongoddard @SkyHelpTeam Definitely still down in SW12, happened last week too, really annoying !

  • mroechner
    mark roechner (@mroechner) reported

    @there_is_no_if Such a joke , bad press has F1 trending, cost cap scandal at F1 is trending , SkySports reputation is trending, Human Error 2021 championship will always be trending worldwide, FIA lack of credibility , governance is trending, Horner whining is trending

  • JonnyHorne3
    Jonny Horne (@JonnyHorne3) reported

    @SkyUK lose loads of games daily cos of your absolute crap internet lag @EASPORTSFIFA

  • litemoon123
    Moonlite (@litemoon123) reported

    @TheAnfieldTalk @TeleFootball Caragger should shut his mouth.FSG wants to sell their shares and praises them .Fine praise them as you wish but majority of liverpool fans wants FSG to get out.He is pretending to be a staunch liver supporter but he is not.Skysports terminate him as he is not popular like nevil