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Sky Outage Report in Sherburn Hill, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 02/05/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Washington, Stanley, Sunderland, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street, Seaham and Hartlepool.

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City Problem Type Report Time
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • ub40eboney Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • ub40eboney Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles_Sellers Charles Sellers (@Charles_Sellers) reported

    @SkyUK and I quote, ''there is a queue of between 5 & 8 minutes for an operative. Stay on hold until connected''. That was 34 minutes ago! #ffs Customer service?

  • maisiecollis Michelle (@maisiecollis) reported

    @SkyHelpTeam shocking service,daughter is in Greece with No service spoke to an advisor and still No joy looks like a new mobile provider when she returns ..Appalling

  • WhenitsBig M I C H A E L💥💥 (@WhenitsBig) reported

    @CFCNewsReport @SkySports Are not tired of writing this ****?

  • dean_deanson dean deanson (@dean_deanson) reported

    @NathanBurnham8 @SkyUK Big words for you there Nathan I’m shocked you know them. But tweeting a vague statement is idiotic at best. Why don’t you try and use your big words to explain the issue so we can understand what’s wrong with your sorry little life

  • JudeNikNiks Judith Nicholl (@JudeNikNiks) reported

    @SkyUK please can you respond to the quickest way to register that my (elderly) parents home phone on sky landline is out of order. Impossible to navigate the options on your customer helpline as not my number and I am not at their house. Help?

  • Hlyfe James Hutchinson (@Hlyfe) reported

    @SkyHelpTeam Thanks but this doesn't make any sense. You report outages on your website, can confirm if there is an issue affecting a particular phone number, must know if an engineer is being arranged. Openreach refer enquiries back to the ISP. Would you like to clarify?

  • dean_deanson dean deanson (@dean_deanson) reported

    @StellyGK @SkyUK Its explained in the key facts read out and the documents/TCs that are sent. And as with any purchase you are able to cancel the contract/receive a refund within the 30 day cooling off period so I'd probably say your partner was either too stupid to understand or wasn't listening

  • SteveMeek82 Steve (@SteveMeek82) reported

    @SkyHelpTeam Do you have any solutions to the problem of downloading Sky programmes over a 4g connection?

  • LS110192 Lee Shields (@LS110192) reported

    @SkyUK @SkyHelpTeam hi there, was wondering if you could help me? I was without a signal on ANY Channels for exactly a week, until Saturday; and I don't think that's fair if I have to pay for that? I have learning disabilities so any help would be greatly appreciated

  • harryswean Ismay Woods 😼 (@harryswean) reported from Newtownards, Northern Ireland

    @SkyHelpTeam Still being told there’s a technical issue!