Sky

Sky Outage Report in Sherburn Hill, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 02/01/2026 14:05

February 01: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Washington, Stanley, Sunderland, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street, Seaham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • KevBee83 Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • keithstrong Keith Strong (@keithstrong) reported from Hartlepool, England

    @SkyHelpTeam @skytv Why is your Red Button football so poor ? Yet again frozen for the Sunderland game

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • Forbesie10 Ben Forbes (@Forbesie10) reported from Hartlepool, England

    @SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • TheatreTots_NE Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • TrevorRidley Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • JoshGib76204214 Josh Gibson (@JoshGib76204214) reported from Ferryhill, England

    @GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • footy_bomb Footy_bomb (@footy_bomb) reported

    @LastWordOnSpurs @SkySports Lol Levy always takes the piss. A player worth £50m I’ll give you £3m and a pack of crisps?? Like wtf. Just pay. For Adama even go for £18m like come onnnn

  • Mickyfinn84 Michael Moran (@Mickyfinn84) reported

    @SkyHelpTeam shocking tried to take parental controls off my phone. (SIM only) No credit card big no no. Terrible customer service.

  • shillito_stuart Stuart Shillito (@shillito_stuart) reported

    @SkyUK Did any Blades notice the poor quality coverage of our game on Sky Sports red button? Only one camera and no replays of goals and controversial issues. By accident I went onto channel 403 today and to my amazement the game was on with normal full coverage #twitterblades

  • Mr_Arsenal5 #OlelaDrive (@Mr_Arsenal5) reported

    @SkyFootball Wtf! I dont have the license to watch #AFCON2021 highlights from @SkySports smh

  • rae1397 Rachel McCaffery (@rae1397) reported

    Awful service once again from @SkyUK @SkyHelpTeam - offered me a free upgrade which I took. Were sending an engineer but had wrong postcode for me. So they cancelled the engineer to correct it then said I couldn’t have the upgrade cos I’d already taken it! Wth?!

  • Andyzx636 AndyG (@Andyzx636) reported

    @SkyHelpTeam We are getting gaps in the sky glass “All channels” menu, tried a down power/ re power but still not solved, any ideas pls?

  • skipptg Tim Skipper (@skipptg) reported

    @SkyHelpTeam BT have told me you cancelled the order on their side, so the issue is firmly with sky. Can you have someone call me tomorrow with a resolution. I’ve been a sky customer for 13 years this isn’t acceptable and I’m substantially out of pocket as a result.

  • Dianne1963 The Real Di B...🥳😵‍💫 (@Dianne1963) reported

    @skytv @SkyHelpTeam My phone has updated the #mysky app and now it won't work at all. Anyone else got this issue?

  • BarrettRjb122 Richard Barrett (@BarrettRjb122) reported

    @SkyHelpTeam I mean what makes it more frustrating is I am paying sky for this service but when it comes down to it when the have to rely on third party apps this is where it lets me down for the amount I have to pay

  • mheadbee mike wood (@mheadbee) reported

    @magsmufc @SkySports He contributed nothing last night, was the worst player on the pitch by some distance but thinks he should play because of who he is, arrogant and selfish.