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Sky Outage Report in Sherburn Hill, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 01/17/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Spennymoor, Sunderland, Durham, Bishop Auckland, Crook, Washington, Shildon, Stanley, Peterlee, Chester-le-Street, Seaham and Hartlepool.

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City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paul180uk Paul (@paul180uk) reported

    @jrewillis @SkyHelpTeam Another in DY2 that's been down since roughly 9 last night. Come on sky sort it out. 😐

  • lifewithjessx Jess🍑 (@lifewithjessx) reported

    @SkyHelpTeam so many people having issues with their Internet in the DY area for over 12 hours it's clearly a bigger problem that we can't solve ourselves by unplugging our router so when is it going to be fixed?!😡

  • hart_alison4611 Alison Hart (@hart_alison4611) reported

    @SkyHelpTeam looking at the number of tweets you have had from people in DY5 and DY6 there is clearly an outage in our area which has been going on since 20.49 according to your own website. Can you please confirm a timeframe for when this will be fixed?

  • hart_alison4611 Alison Hart (@hart_alison4611) reported

    @nethertonboy1 @SkyHelpTeam In DY5 too, if you check the app it says there is an outage and has been since 20.50 last night so you should be aware

  • milliekc1 millie corcoran (@milliekc1) reported

    @SkyHelpTeam @nethertonboy1 Dy1 and same issue been down since 8:50 last night l. I have called the number and it says there is an issue! When will this be fixed?

  • MarkKnapman Mark Knapman (@MarkKnapman) reported

    @SkyHelpTeam hi. I can see you’ve had lots of queries with no response for 12 hours. So if you’re not planning on giving everyone an update on the outage in DY8 and surrounding area can you let me know the exit fee for when I move to @bt_uk please?

  • p34rce Carl Pearce (@p34rce) reported

    @SkyHelpTeam @MarkKnapman Strange that “individual” BB issues all seem to be happening in the same area 🤔 best get on to Mulder and Scully!

  • chelseaw_24 Chelsea (@chelseaw_24) reported

    @SkyHelpTeam hi! The internet has been down since 9pm last night (area is DY2) do you know when it will be back up and running? My sister had a weird phone call from someone saying they were from Sky - she asked my sister to download the “Team Viewer” app, what’s all that about?

  • louadams1 me (@louadams1) reported

    @SkyHelpTeam @Liam_J_Wells I fail to understand why you can’t give an update? Or reply to your messages?? I moved to Sky, from Virgin, back in October. The minute i’m out of contract i shall be moving back. I hope we’re getting refunded for the loss of service too. Not impressed at all

  • IanWBA09 Ian.Baggie_09 (@IanWBA09) reported

    @miss_emma_g @SkyHelpTeam It is trying to get me to book an engineer for £65 when clearly it’s an area issue 🙄