Sky

Sky Outage Report in Sherburn Hill, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 01/14/2026 17:45

January 14: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Spennymoor, Sunderland, Durham, Newton Aycliffe, Bishop Auckland, Crook, Washington, Shildon, Stanley, Peterlee, Chester-le-Street, Seaham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSpennymoor Phone
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomSunderland Internet
United KingdomBishop Auckland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • the_real_ivo David 'Ivo' Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySportsPL @SkySports @ManCity @ManUtd Glory supporter, sacking us off now we are shit

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • Nathan_Skidmore Nathan Skidmore (@Nathan_Skidmore) reported from Hunwick, England

    Straight into negativity against #LUFC within the first couple of seconds of @SkySports coverage. Absolutely awful........

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • GTWaites Garreth Waites (@GTWaites) reported from Hartlepool, England

    We seemed to have lost our sky channels. We can still bet bbc, itv and Gold, but Sky One and Sky Atlantic are coming up as no signal @SkyHelpTeam

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • Mel_ninetythree Melissa (@Mel_ninetythree) reported from Newton Aycliffe, England

    @SkyHelpTeam hi I need help with the amount that’s came out of my bank this month and how to cancel your services. Thanks

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • Brett_nufc Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • RobLow_7 W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bettyoctopus Jess 🎄 (@bettyoctopus) reported

    @SkyHelpTeam hi I’m without broadband since last Wednesday and no sign of an engineer. Please can you help?

  • LeeSki0450 Leelee Rayray (@LeeSki0450) reported

    @SkyHelpTeam I’ve issues with my broadband. I’ve had an engineer out, I’ve talked to someone on the phone and I still have problems! I ring Sky & a recorded message sends me a text with a link to follow. The link tells me I have a problem and to contact sky, I get a blank page!

  • timtheredknight Tim Knight (@timtheredknight) reported

    @SkyHelpTeam They say they’re putting me through to a supervisor then they hang up

  • Hulagirluk1965 Amanda Irvine (@Hulagirluk1965) reported

    @SkyHelpTeam @CSJM19 The entire county seems to have the same issue, and has done since before Christmas! When network is ok the line test is fine, but then the connection drops out again. Sky servers prob struggling with capacity with home working/schooling?

  • matty_grant Matthew Grant (@matty_grant) reported

    @SkySports Ridiculous he even has to apologise. Every one going on as if they saints and say a bad word ffs

  • sandavlynian Kaz logan (@sandavlynian) reported

    @SkyHelpTeam We too are getting pathetic service from sky, we have ongoing issues with our broadband service with internet cutting out numerous times a day, tv going off we have spent hours on the phone had sky engineer out, bt engineer out who think they have solved but it’s worse than ever.

  • georgek52488674 George King (@georgek52488674) reported

    @SkyHelpTeam Is sky wifi down in Glossop? I have to join online classes and the wifi is crap!!

  • emakda Ebrahim ابراهيم (@emakda) reported

    Here we go again. Sky broadband is like a yo-yo. @SkyHelpTeam Im having daily issues connecting to my work VPN using my Sky broadband. I can’t wait for my contract to expire.

  • Lsimmonds49 Tish (@Lsimmonds49) reported

    @SkyHelpTeam your broadband has gone down again it’s getting dam ridiculous now it’s bad enough we are in lockdown sort your broadband out help your old customers never mind your new ones I been with you for ages you do not help at all what sort of company are you ? HELP US

  • EnigmaFrom EnigmaFromUK (@EnigmaFrom) reported

    @SkyHelpTeam I have done all the test since Saturday when it went down, after the rest sky web site say there is a outage in my area and sky is going to fix this and should take few hours... when I even call you a message is played saying the outage and leave my number and you will inform me