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Sky Outage Report in Sherburn Hill, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sherburn Hill, County Durham, England 03/15/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Newton Aycliffe, Sunderland, Bishop Auckland, Washington, Stanley and Spennymoor.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomNewton Aycliffe Phone
United KingdomNewton Aycliffe Phone
United KingdomSunderland TV
United KingdomBishop Auckland Internet
United KingdomSunderland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sufc1889hd8 JW (@sufc1889hd8) reported

    @SkyHelpTeam @SkyHelpTeam oh great thanks that’s been a complete waste of time then. Seems like a good decision leaving sky with this level of customer service.

  • ProFouled Professional Foul (@ProFouled) reported

    Thomas Tuchel pleads for media to stop asking him about Roman Abramovich as parliament hears the Chelsea owner is hastily selling his UK properties. A visibly moved Tuchel asked reporters to stop asking him about the war in Ukraine, saying the situation is "horrible". -SkySports

  • Gareth_Hale_84 Gareth (@Gareth_Hale_84) reported

    @SkyHelpTeam Why would the box have an issue when all other functions are working fine except the 3 buttons mentioned?

  • hotpaulbunch Paul (@hotpaulbunch) reported

    @SkyUK shocking service from you and @OpenreachHelp 2 failed engineer appointments to install a line and now another weeks wait !

  • GibJones1974 Mark Jones (@GibJones1974) reported

    @SkyHelpTeam Thanks Matt. I’ve tried calling several times but can never get through. Is sky chat no longer available?

  • GregSmithEvoX Greg 'Evo' Smith (@GregSmithEvoX) reported

    @SkyHelpTeam Yes I know!! That’s not my issue! My issue is you want me to unplug the old one ‘immediately’ and have no TV while I wait for the delivery of the new one! I thought there’d be a transition period so I could at least watch my programs first!!

  • Mrdaymanchu TONY DAY (@Mrdaymanchu) reported

    @SkySports @SkySports What is Don Goodmans problem with Derby County? Terrible co commentator, always looking for a dig at Derby or the players when hes on comms! 🐏🐏

  • dan93n Dan (@dan93n) reported

    @SkyHelpTeam Hi, my Sky broadband contracts ends on the 18th of March and TV on 1st of April. I’m trying to ring up but it’s at least a 20 minute wait. Live chat doesn’t work. Can you help please? Thanks

  • sarahwrites__ sarah writes n draws (@sarahwrites__) reported

    @SkyHelpTeam But I need internet to get onto twitter and internet to follow the link and internet to send you a photo? (The signal is rubbish where I live so can't use data. Sending this from my office...)

  • GibJones1974 Mark Jones (@GibJones1974) reported

    @SkyHelpTeam So you also no longer offer a call back service? I think I’ll run my contract down and go elsewhere.