Sky Outage Report in Lanchester, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Bishop Auckland, Wallsend, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
-
Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
-
Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@darrenprice66) reported
@SkyHelpTeam my broadband has been down since 7pm any chance it might come back on anytime soon.
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Matthew Thompson
(@M_at) reported
@alexbloor @SkyUK 500mbps average customer download speed limit.
-
Al
(@griff_alan) reported
@SkyHelpTeam issues with downloading Sky content coming up as failed, item unavailable, yet other download content from BBC etc is working fine - is this a fix you are working on or is this something I can fix my end?
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Mark Jones
(@markjVFXGAMING) reported
@bryan_pols @SkyHelpTeam It’s a big outage ..affecting 1000’s of customers.
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Ian Conway
(@ianPconway) reported
@SkyHelpTeam we've been duped into paying for SkyQ because SkyHD stopped connecting to internet. Now intermittently have same issue & when does work have to wait about an hour to watch a catch-up programme. Very poor. Can we have our HD box back please
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womanevolve98
(@womanevolve985) reported
My wifi has been down for over 4hours now and this is the second time in 4 days (at least that I know of) @SkyUK y’all are too expensive for this to be a regular occurrence
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Chris Verren
(@verrenwales) reported
@SkySports Will you sort your sky channels out with virgin media or sky in general. The speaking is outa sink and terrible
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Nikki Botting
(@botting_nikki) reported
@bryan_pols @SkyHelpTeam Not sure if this fix works for all boxes, but they told me to change the DNS to 8.8.8.8 in Settings>Network>Advanced
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OnThe308
(@OnThe308) reported
hi @SkyHelpTeam everyday we keep losing broadband signal all we get are two lights on our router its getting really annoying now and our contract ends soon i have no reason to stay been a customer 20+ years but this broadband connection is terrible.
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Dina Begum
(@dinasfoodstory) reported
Tired of continuous @SkyUK broadband issues. Very poor service and waste of money. I’ve have had no connection most of today. Using my phone data and not happy. #skybroadband