Sky Outage Report in Normandy, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Normandy, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Normandy, Surrey, England
The most recent Sky outage reports came from the following cities: Bracknell, Farnborough, Camberley, Wokingham, Guildford, Chertsey, Odiham, Cranleigh, Woking, Aldershot and Godalming.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Normandy, England
Latest outage, problems and issue reports in Normandy and nearby locations:
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Simon Lane (@lane850) reported from Flexford, England
@WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports What a hit, went down in instalments 💥 Brutal test that one
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England
@SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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Belinda Wells (@bjwlfc) reported from Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Jennifer Cowton (@Jennifer_Cowton) reported from Bracknell, England
Horrendous service from @SkyUK - out of contract for 5 years plus but you’ve sold us Sky Q since then and not told us as your operative says you should have, and we can’t be transferred ....#lookingelsewhere #nothappy
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Rob Parslow (@tip4profit) reported from Bisley, England
@SkySportsPL @SkySportsNews @talkSPORT @laura_woodsy @GaryLineker The premier league need urgent action to save the lower leagues, £100m would go a long way for a few months and only 5m from each club in PL Skysports etc need to help Dont lose the grass roots
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Chris Hatt (@chrishatt82) reported from Bracknell, England
@SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today
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Jack Tomson (@JackTomson2) reported from Godalming, England
@SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Vince Skillcorn Judo (@Vinceskillcorn) reported from Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
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Rebeccah (@RebeccahCJ) reported from Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
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Belinda Wells (@bjwlfc) reported from Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Daniel Evans (@ChavdogEvans) reported from Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
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crackers (@rackers69) reported from Camberley, England
@SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast
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Dionne Angus (@dionne_angus) reported from Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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Paul D Fatchett (@PDF53) reported from Aldershot, England
@SkySports Poor love....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Red-Kanchelskis (@RedKanchelskis) reported
@F2021Tee @SkySportsNews @SkySports Look pretty stupid now don’t you big mouth!
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JC (@Blooz_Jay) reported
@FilesToe @SkySports stupid ******* gimp
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Jennie Louise Walmsley (@JennieLWalmsley) reported
@SkyHelpTeam Just returned from a week away and our Sky Q box wasn’t turning on, forced an update and now it is really slow changing channel, recording pictures won’t download, recordings since Wednesday say software issue.
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Philip Crosson (@philipcrosson) reported
@SkyUK Great service from Sky - thanks. Q Box broke but replaced with no fuss within 24 hours. Fantastic service from everyone involved; even told couriers name in advance 👍
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CollosusRambo (@CollosusRambo) reported
@SkyHelpTeam Well I’ve entered many not got any joy there’s so many things that could be done to reward customers better. You gave every customer a film on sky one but what did the people who have movies get?
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ajk (@Fishing51599291) reported
@utdrobbo Skysports are making out that city never wanted to sign him
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RJ (@WS11theguru) reported
Had @SkySports @SkySportsNews on pause. Fast forwarding through is so more enjoyable. Seeing same pictures of a plane at Turin airport 6 times in 15 mins sums up how poor the coverage is nowadays .
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Anthony Bealing (@anthony_bealing) reported
@SkyHelpTeam are there any major outages in the SO50 area? Our internet is down and we are critical workers!!
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Scott Carnall (@scottiec21) reported
@SteelTaylord @SkyUK What was there solution? I’ve got too many devices connected so had to remove all smart home devices off the network and split the 2.4ghz and 5ghz bands. Helped a little and at least we can stream stuff in full HD (not 4K) now but they need to improve the infrastructure
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Matt (@MattBailey27) reported
@SkyHelpTeam Not sure why I should have to chase this! Pretty poor experience so far. I've been on hold to sky customer services longer than my Internet has worked in 7 days. #joke #broadband #customerservice