Sky Outage Report in Normandy, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Normandy, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Normandy, Surrey, England
The most recent Sky outage reports came from the following cities: Cobham, Woking, Godalming, Camberley, Farnborough, Wokingham, Aldershot, Guildford, Yateley, Ascot, Cranleigh, Sandhurst, Weybridge and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Cobham |
Wi-fi | |
| Woking |
TV | |
| Godalming |
TV | |
| Camberley |
TV | |
| Farnborough |
Wi-fi | |
| Wokingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Normandy, England
Latest outage, problems and issue reports in Normandy and nearby locations:
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Zach Smart
(@binky1uk) reported
from
Spelthorne District, England
@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter McCrossan
(@PMcCrossan31) reported
@SkySports When it comes to transfers SKY SPORTS are officially the worst media outlet!!!
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mytweetsaremyown
(@sartweetsah) reported
@SkyHelpTeam i see… never heard of this before and isnt mentionee until the end…maybe that should change.
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Claire Myson
(@ClaireMyson) reported
@SkyUK @OpenreachHelp please help I have been promised an open reach appt. every week since 7th June including today to get my Sky broadband connected. Each week nobody shows up….What is happening?? I was told changing from Virgin to Sky would be easy - IT DEFINITELY IS NOT!!
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Sue Benford
(@sue_benford) reported
@SkyHelpTeam I hope so I'm just disappointed they haven't contacted me to explain the problem I've got the info off of someone that actually got thru on the phone.
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Andy O
(@andyo83) reported
@SkyUK hi our skyQ box often has issues where sound doesn't come through on the various channels. Its frustrating as we then have to reset. Its not the TV.There are also points where we will just hear its fan going and nothing works, from the Internet to the channels. Any ideas?
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Bus Tales NE. 🇬🇧
(@TheExileUK) reported
If you want (£45) superfast wi-fi that crawls to snails pace in the evening or if you want poor customer service? DM me and I can give you a @virginmedia referral code. We will both get £50 and rubbish wi-fi. Absolute joke. Shoulda stuck with @SkyUK
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JustJack
(@justjack652) reported
@SkySports Elliot Daly got hammered at the start and never really recovered. Aki to come in as they’ll go after Daly again. A pity aa he’s a really good player.
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Ronald Hearne
(@RonaldHearne18) reported
@oscardawestie @SkyUK My last experience of theSky Engineer who turned up was he was very incompetent and very rude. One pathetic joke.
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Mike
(@vtv1980) reported
@RyanStress @SkySports Stupid comment.
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Karl Man
(@9demonfox) reported
No internet for 2 days now. Sky really doing a **** job **** sakes @SkyUK @SkyHelpTeam