Sky Outage Report in Normandy, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Normandy, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Normandy, Surrey, England
The most recent Sky outage reports came from the following cities: Chertsey, Crowthorne, Woking, Guildford, Ascot, Weybridge, Yateley, Wokingham, Bracknell, Addlestone, Byfleet, Farnborough, Walton-on-Thames, Aldershot and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey |
Internet | |
| Crowthorne |
Wi-fi | |
| Woking |
Total Blackout | |
| Woking |
Internet | |
| Woking |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Normandy, England
Latest outage, problems and issue reports in Normandy and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Tongham, England
No internet ... @SkyUK down all day ....
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough
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Zach Smart
(@binky1uk) reported
from
Spelthorne District, England
@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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Nicola Sargeant
(@nik_sarge) reported
from
Finchampstead, England
@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pitman
(@StephenPitman6) reported
@SkySportsPL @SkySports Bad goalkeeping
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David Cleary
(@david_o_cleary) reported
@VirginMediaIE hi guys, I'm trying to watch skysports on the app and everytime I log in with my virginmedia account I get "There was an unexpected error". Any ideas on how to fix this?
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Jamie Wiffen
(@JamieOw03383303) reported
@SkySports Why would Pep give him support?
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Liam Keith
(@liamkeith84) reported
45 minutes on hold to @SkyHelpTeam and @OpenreachHelp and still no answers are any closer to any kind of resolution. Useless
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Mark Mosey
(@moseyefc) reported
"It's difficult for Meslier" my SkySports commentary tells me. If that was Jordan Pickford we'd be seeing an on screen graphic of every English keeper down to the National League North and why they should be the Euro 2020 number one
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oldtraffordfc99
(@oldtraffordfc99) reported
@SkySportsPL @SkySports That leeds keeper must be the worst keeper in the league
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Larissa
(@LarissaMoss) reported
@SkyUK sky Q is rubbish. . 6 weeks without tv. 6 different engineers. 6 weeks of phone calls and still can’t watch tv or use WiFi consistently. Awful customer services too
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Cde Rekai
(@cde_rekai) reported
@shiv_1143 @SkySports Yes I support his project, 8 seasons 7 managers and you think changing coaches is the way? One game doesn't not define a season, mistakes where made in Germany but who doesn't make mistakes? I have seen enough to give him a chance.
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Richard Ferguson
(@RFerguson68) reported
@SkyHelpTeam Contacted yr home move team today as my booked move to have bband installed in new house has moved from 19th Dec out to the 8th January! Told nothing can be done due to BT Openreach. Can't wfh and no bband over Xmas. This is farcical!! Need help now! 😡
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Emma C Griffiths
(@Emz_Griffiths) reported
@SkyHelpTeam how can I order a Bluetooth remote please? Online store is closed, but when I ring the number provided...the automated service can never figure out what I’d like to do 😩 thanks!