Sky Outage Report in Normandy, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Normandy, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Normandy, Surrey, England
The most recent Sky outage reports came from the following cities: Farnborough, Bracknell, Fleet, Cranleigh, Weybridge, Chertsey, Crowthorne, Woking, Guildford, Ascot, Yateley, Wokingham, Addlestone and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
TV | |
| Farnborough |
TV | |
| Bracknell |
Total Blackout | |
| Fleet |
Wi-fi | |
| Bracknell |
Total Blackout | |
| Cranleigh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Normandy, England
Latest outage, problems and issue reports in Normandy and nearby locations:
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
-
Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
-
Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
-
Ben Jimmison
(@BenJimmison) reported
from
Chiddingfold, England
@SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
-
Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
-
Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
-
Adrian Powell
(@AdrianActiveFM) reported
from
Eversley, England
Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
-
Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
-
Denise
(@illustrastion_d) reported
from
Sandhurst, England
@SkyUK your customer service is shit
-
Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
-
Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
-
Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
-
Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
-
Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
-
Mary Dolson
(@MaMaDolson) reported
from
Camberley, England
@mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.
-
Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
-
Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
-
Daniel Evans
(@ChavdogEvans) reported
from
Sandhurst, England
@SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now
-
Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Harshal Vadera
(@HarshalVadera) reported
@SkyUK your online support has been professional but it’s getting frustrated getting the same feedback time and again. Need your team to resolve this. Thanks
-
choicesman2000
(@choicesbrexutuk) reported
@SkyHelpTeam We get as far as the reset then it goes off I have just reset it again it's not working can you send an engineer
-
Dekana
(@Dekana) reported
So @SkyUK my broadband has been atrocious for weeks now & this past week I can’t use it at all, only 4G. Been trying to get hold of someone no answer just put on hold for ages. PLEASE HELP! @Jlizzimore1 not great when trying to work from home!!!!
-
Gordon Herd 🔶️
(@GordonHerd1) reported
@SkyHelpTeam My internet keeps going offline. I am in Fife, is there any issues with broadband in this area?
-
Mark Duffy
(@Magnumflyer) reported
@SkyHelpTeam is there a problem with sky in the Penicuik deanburn area eh26 9hh
-
joes4130
(@joes4130) reported
@SkyHelpTeam I have done all that. It's says there is a problem and to get an engineer. But that will cost £65. An engineer completely replaced the line a few months back and it worked fine for a few months after that. So I can't see there being a problem at my end.
-
joes4130
(@joes4130) reported
@SkyHelpTeam As soon as I am able to return to work. I will be switching Internet providers. I am messaging using mobile data. I have lost so many hours of work through slow or no Internet connection.
-
Alan Darlington
(@alan_darlington) reported
@SkyHelpTeam That there’s a issue with the mini box
-
Jinglee Bells 🎄🎅❄️☃️
(@Iamleenelson) reported
@mtjrichardson @SkyUK I am close to switching. Was thinking BT they have decent deals on at the moment. Had an engineer out twice last year for the same problem.
-
Tina Dodd
(@Tweax65) reported
@SkyUK for the love of God how do you get to actually get to speak to a human about a problem. The issue can’t be resolved by looking on line so I need to speak to someone